Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Great State Burger – Seattle
Great State Burger - Seattle
Photo from Great State Burger
Great State Burger at a glance
Seattle West Edge
- 🍔 American Restaurant
$$
Price per Person $21–$30
mentioned by 116 of the guests
#810 out of 858 places to eat in Seattle
#37 American Restaurant out of 38 in Seattle
Average
4.9 out of 10
Food
Service
Ambience
Value
647
Reviews
39.7%
Satisfaction
Often praised
- Friendly service
- Tasty burgers
- Clean atmosphere
Frequently criticized
- High prices
- Uncleanliness
- Small portions
The restaurant, an inviting American eatery in Seattle’s vibrant West Edge neighborhood, offers a casual dining experience perfect for any time of day. When you visit Great State Burger, you’ll discover a spot where delicious food meets a relaxed atmosphere.
Whether you’re looking for a quick bite or a leisurely meal, this Seattle gem provides a welcoming setting for you to enjoy.
Overview: Introducting Great State Burger
Great State Burger offers a mixed experience, where the welcoming staff and efficient service often leave a positive impression. Many guests appreciate the quick delivery and the generally pleasant atmosphere, contributing to a comfortable dining visit.
However, the experience is frequently tempered by concerns over price and the perceived value of the offerings. While some find the burgers satisfying, others note inconsistencies in food quality and portion sizes, which can detract from the overall meal.
Average
4.9
out of 10
647
Reviews
39.7%
Satisfaction
345
negative
45
neutral
257
positive
Great State Burger receives an overall score of 4.9, placing it in the average range, yet customer satisfaction stands at a poor 39.7%. This contrast suggests that while some aspects are passable, a significant portion of guests leave feeling underwhelmed.
This assessment is drawn from 647 customer observations, with 257 positive remarks against 345 negative ones. Delving into specifics, Service is a clear strength, scoring a good (6.9), reflecting many positive interactions.
Ambience (5.4) and Food (4.7) both fall into the average category, indicating areas with room for improvement. The most notable concern is Value (2.5), which is rated poorly and frequently cited as a major drawback.
What people like
- Friendly, fast service
- Tasty burgers
- Clean atmosphere
What people don't like
- High prices
- Unclean conditions
- Small portions
Considering the 4.9 recommendation score, Great State Burger presents a somewhat inconsistent proposition. If you prioritize friendly and fast service in a generally clean setting, it might be an acceptable stop for a quick bite.
However, be prepared for potential disappointment regarding the cost-to-portion ratio and variable food quality. It’s a place that might satisfy a specific craving, but it’s not a strong recommendation for those seeking exceptional value or consistently high-quality fare.
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Verdict: Our expert take on Great State Burger
Food (4.7 out of 10)
mentioned by 96% of the guests
Many guests rave about the delicious burgers, especially the Great State Burger, along with tasty crinkle fries and onion rings. Shakes and the unique Jones soda selection also earn high praise. With 127 positive remarks out of 347 total, there are definite food highlights, even if the overall score for food is an average 4.7.
However, the food experience isn't always stellar, reflected in a rather poor 36.6% customer satisfaction. Many of the 187 negative comments point to issues like small burger sizes, bland taste, and concerns about overall quality. Some found the buns stale, patties flavorless, and fries disappointing, leading to feelings of being unsatisfied.
Food
347
Reviews
36%
Satisfaction
187
negative
33
neutral
127
positive
Rating distribution
What people like
- Delicious burgers
- Tasty fries
- Great shakes
What people don't like
- Small portions
- Bland taste
- Poor quality
Often praised
- foodThis was our first time at Great State Burger, and it was a pleasant surprise. Everything was very good, and the welcome was top-notch. However, the price was still very high.
- burgerMy experience at the restaurant was fantastic! The staff were very friendly, and I believe it was the best way to get a burger. The food, service, and atmosphere all received a perfect 5/5 rating.
- friesMy experience at this restaurant was a mix of delicious food and sticker shock. The burgers, fries, onion rings, and shakes were all very tasty, earning a food score of 5. However, the price was a major drawback, with a YIKES factor.
- burgerssome of the best burgers I've ever had
- onion ringsMy experience at this restaurant was a mix of delicious food and sticker shock. The burgers, fries, onion rings, and shakes were all very tasty, earning a food score of 5. However, the price was a major drawback, with a YIKES factor.
- FoodFood is amazing
- Great State BurgerShe was so kind with a beautiful smile on her face. I was glad I decided to go, not just because the food was amazing, but because her simple acts of kindness made me feel good in a world where kindness is scarce. Thank You Amy.
- beerIt's a good place to eat popcorn and have a beer while waiting for a boat tour. The atmosphere was rated a 3, and the service a 4.
- crinkle friesThe crinkle fries were served as a generous portion- fresh and light.
- Jones sodathey carry Jones soda on the fountain still
Frequently criticized
- burgersWe spent over $85 for 3 burgers, one corn dog, onion rings, and small sodas. The burgers were unbelievably tiny and really tasted like school lunch, with a tiny thin patty and almost no sauce. This was ridiculously disappointing.
- foodWith flavorless patties and mushy 90s school cafeteria bread
- burgerAlthough I love coming here, Ashely provides the best customer service ever with a great smile. However, the manager was very rude and did not seem to care when I asked for no pickles on my burger. She asked for a receipt, and I explained I was at work and couldn't come back.
- onion ringsFor $13 for a hamburger, $8 for onion rings, and a drink, the food was underwhelming. The hamburger size was comparable to a kid's meal, and the onion rings were almost burnt. I highly recommend you keep walking to find something better.
- friesWhile the great state burger had decent taste, the cheeseburger was dryer than the desert and overcooked. The corn dog was mushy, and the fries had no taste. The onion rings were just okay.
- portion sizeMy experience at this restaurant was that it was super expensive. The small portions also didn't help justify the cost. While I understand it's a touristy area, I felt it was not worth the money.
- qualityWhile they did have issues with my initial order, I appreciate that they quickly fixed it and provided a new one. The veggie chicken burgers were decent, but overall, the food felt overpriced for the portion and quality. The service was good, with responsive staff who handled the mistake well.
- corn dogWhile the great state burger had decent taste, the cheeseburger was dryer than the desert and overcooked. The corn dog was mushy, and the fries had no taste. The onion rings were just okay.
- bunThis was perhaps the worst burger I have ever had at a burger restaurant. There was far too much sauce, the bun was cut in a completely unappealing way, and the bacon was so tough I couldn't bite through it and ended up removing it. The burgers were also very small for the price.
- drinksThe burgers were also very small for the price. The drinks were excessively sweet and didn't taste good either. Absolutely not recommended.
If you're looking for a quick burger fix, you might find some tasty options, especially the shakes and unique sodas. But be mindful that portions can be small and quality inconsistent, which might not justify the cost for everyone.
Service (6.9 out of 10)
mentioned by 67% of the guests
The service here generally hits a good note, with a score of 6.9, though customer satisfaction is a bit more mixed at 68.8%. Based on 125 opinions, a strong 86 positive remarks frequently highlighted the friendly staff, quick service, and excellent service experiences, often praising specific employees for their warmth and helpfulness. However, its not all smooth sailing, as 37 negative comments pointed to issues like rude staff and a noticeable lack of customer service skills.
Some guests reported long waits and encountered employees with less-than-stellar attitudes, indicating theres definitely room for improvement in consistency.
Service
125
Reviews
68%
Satisfaction
37
negative
2
neutral
86
positive
Rating distribution
What people like
- Friendly, quick staff
- Excellent customer service
- Helpful recommendations
What people don't like
- Rude staff encountered
- Long wait times
- Poor customer service
Often praised
- serviceMy experience at this restaurant was fantastic! I had a great burger that was even better than what I've had at Five Guys, with nicer service. We discovered this place on our honeymoon and were impressed by the fastest burger I've ever received.
- staffMy experience at the restaurant was mixed. The staff was nice and the place was clean, which contributed positively to the atmosphere. However, the portion size of the onion rings was disappointing for the price.
- ServiceService was fast and with a big smile.
- customer servicegreat reflection of the outstanding customer service rendered
- cashiercashier was terrific, sweet and personable
- friendlyand was very friendly
- kind servicegratuity for her kind service
- kindnessShe was so kind with a beautiful smile on her face. I was glad I decided to go, not just because the food was amazing, but because her simple acts of kindness made me feel good in a world where kindness is scarce. Thank You Amy.
- peopleThe people really make the place!
- AshleyAshley was such a great worker
Frequently criticized
- serviceThe burgers were not as well made, and the environment was not as clean. The food tasted better, was better made, and the service and environment were superior at the spheres location. I will return to the spheres location but not to this one.
- stafftalk to you as if they are above you
- ServiceService:3
- cashiercashier looked like he just got out of prison and was rude
- cooksone of the cooks saying that his stomach didn’t feel well
- customer importancedon't let customers feel unimportant because your phone takes priority
- customer servicecustomer service is horrible
- customer service skillsNo customer service skills at all.
- doors lockedthey locked the doors right in front of me
- employee at the cash registerEmployee at the cash register should have been an indication of our experience.
Service here can be a bit of a gamble; you might encounter incredibly friendly and quick staff, or you could face rudeness and long waits. If youre willing to take a chance for potentially great service, its worth a visit, but keep your expectations balanced.
Ambience (5.4 out of 10)
mentioned by 44% of the guests
Alright, lets talk about the vibe! The ambience here gets an average score of 5.4, with customer satisfaction sitting at a mixed 49.4%. Many guests, however, found plenty to love, praising the atmosphere, cleanliness, and even the music and outdoor dining options, based on 39 positive remarks.
It seems like a great spot to hang out and relax for some! On the flip side, its a bit of a mixed bag, with 34 negative comments highlighting some serious concerns. Were talking about filthy conditions, dirty tables, and disgusting bathrooms, which definitely put a damper on the environment for others.
Issues like loud music and limited seating' also cropped up, suggesting inconsistency.
Ambience
79
Reviews
49%
Satisfaction
34
negative
6
neutral
39
positive
Rating distribution
What people like
- Nice atmosphere
- Clean place
- Good music
- Outdoor dining
What people don't like
- Filthy conditions
- Dirty tables
- Disgusting bathrooms
Often praised
- atmosphereI had a yummy experience at this restaurant, enjoying delicious burgers and a great time with my best friend. The worker was so sweet, contributing to a wonderful atmosphere.
- musicThe music wasn't too loud, but it wasn't trying to be stuffy
- placeMy experience at the restaurant was mixed. The staff was nice and the place was clean, which contributed positively to the atmosphere. However, the portion size of the onion rings was disappointing for the price.
- AtmosphereAtmosphere:5
- cleanlinessThe place is clean
- noise levelNoise level:Quiet, easy to talk
- BathroomBathroom was clean.
- arcade gamesa few fun arcade games too
- cute placeCute place, good service, good timing
- locationGood place at a great location
Frequently criticized
- atmosphereThe atmosphere reminded me of a cafeteria.
- bathroomsThe bathrooms are disgusting
- cleanlinessThe dishes were well below average in both taste and presentation. Additionally, the cleanliness left much to be desired, with dirty tables and washrooms in poor condition.
- menuThe menu on the screen is nearly impossible read.
- parkingSomewhat difficult to find parking
- placeAvoid this place. It’s not what it used to be.
- tablesthe tables clearly haven't been touched since they opened
- boothsbooths are a little cramped
- environmentenvironment was not as clean
- filthy conditionsoverwhelmingly negative, primarily due to its filthy conditions
If you're seeking a potentially clean spot with good music and outdoor dining, you might find the atmosphere enjoyable. However, be prepared for a gamble on cleanliness and noise levels, as some experiences have been quite disappointing in those areas.
Value (2.5 out of 10)
mentioned by 55% of the guests
Alright, let's talk about value! While the overall sentiment here is quite low, with a score of just 2.5 and customer satisfaction at a mere 5.2%, a handful of guests did find some positives. Some felt the price was reasonable for a single burger, even suggesting it was worth the service and quality.
These few positive remarks, making up 5 out of 96 comments, offer a glimmer of hope for specific menu items. However, the overwhelming majority of feedback, with 87 negative remarks, points to significant concerns. Many found the experience pricey and overpriced, often feeling it was a waste of money due to small for the price portions.
The general consensus suggests that customers felt they were not getting enough for their buck, with many calling it a rip-off or simply too expensive.
Value
96
Reviews
5%
Satisfaction
87
negative
4
neutral
5
positive
Rating distribution
What people like
- Reasonable price
What people don't like
- Too expensive
- Waste of money
- Small portions
Often praised
- priceThe price for this combo was just under $20
- PricePrice is worth the service and quality
- Wendy’s burgera Wendy’s burger would have been just as good for whole lot cheaper
- single burgerSingle is $7(recommend)
Frequently criticized
- priceFor $96, I received the worst simple burgers and some fries and drinks. I felt I should have saved my money and gone to Dick's, where the quality is way better for a third of the price. This place offers school food for scam prices!
- pricesMy experience at this restaurant was quite disappointing. The prices were very expensive, especially considering the underwhelming food quality. The dishes were well below average in both taste and presentation.
- moneyMy experience at the restaurant was disappointing. The burger was small and definitely not worth the money. The breakfast sandwich was mediocre, and the hashbrown was not edible.
- PriceExpensive and definitely not worth it
- billthe bill for 2 burgers, 1 fry, 1 onion ring, and 2 small milkshakes was $62!!
- mealoh let me make it cheaper by doing a meal. I don’t see where it saved us any money
- priceyit's really pricey for what you get
- addonssimple addons of cheese and bacon as those were like $4 a pop
- boss comboA boss "combo" was $25
- burger costThe burger was decent but not for that cost.
If you're considering this spot, be prepared for potentially high costs, as value is a major concern for many. While a few found specific items reasonable, the general consensus is that prices are steep for what you receive. You might want to explore other options if budget is a primary factor.
How are the prices at Great State Burger?
You’re looking at roughly $25 per person – reported by 116 diners. That puts it in the $21–$30 category. For an American Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average lands at $25, it’s interesting to see that most diners are actually spending in the $11–$20 and $21–$30 ranges, showing a nice cluster around the mid-point rather than a super wide spread of cheap vs. Premium.
This chart shows what people usually spend per person, using the 116 most recent reviews.
A look at how this restaurant’s value stacks up against similar spots in Seattle.
Overall, we think the pricing here feels pretty fair for an American Restaurant in Seattle. It hits that sweet spot where you’re getting good value without breaking the bank.
Customer Reviews: what people think about Great State Burger
Service Intent
- Regular Visit
Service Type
- Dine-in
6
Mixed Experience: Great Service, Poor Management
Although I love coming here, Ashely provides the best customer service ever with a great smile. However, the manager was very rude and did not seem to care when I asked for no pickles on my burger. She asked for a receipt, and I explained I was at work and couldn't come back.
I showed her my Cash App, but she stated they only make one correction, not all. She then asked why I couldn't just take them off, questioning if I was okay, especially since I mentioned an allergy. I had asked before and still received pickles.
If she doesn't care about people's health, that's a problem, and food safety should also be reported because if someone gets sick, she needs to make a report. She didn't care about that at all; her only response was to take them off. Wow, she needs to be restrained.
And she's a manager, wow.
- customer service10
- manager1
- pickles2
- food safety1
Price per Person
- $41–$50
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Moderate
3
Overpriced Meal, Good Staff
My experience at this restaurant was disappointing due to the high cost relative to the food quality. I felt I paid $40 for what was essentially a $15 meal. However, the staff was good, providing a positive aspect to an otherwise unsatisfactory dining experience.
- staff8
- meal2
- price2
Price per Person
- $21–$30
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Breakfast
Noise Level
- Loud
2
Disappointing Breakfast Experience
My experience at this restaurant was quite disappointing. For $42. 00, I received a breakfast sandwich that was smaller than a Big Mac, with a single patty.
The sandwich itself was dry and hard, and the onion rings were overcooked and crunchy. Adding to the unpleasantness, loud, foul language music was playing, making it difficult to hear. The atmosphere and service were rated very low, a 1 out of 5.
- breakfast sandwich2
- onion rings2
- portion size1
Price per Person
- $21–$30
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
2
Overpriced Fast Food Quality
My experience at this restaurant was disappointing due to the overpriced nature of the food. I ended up paying a surprise $30 for what was essentially a fast-food cheese burger and onion rings. I regret falling victim to their upselling, as simple add-ons like cheese and bacon cost around $4 each.
I believe you can get about the same quality at fast-food places like Burger King or McDonald's for significantly less money. Save your money and go elsewhere.
- cheese burger2
- onion rings2
- addons1
Price per Person
- $21–$30
Service Intent
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
2
Generic Food, Overpriced and Disappointing
My experience involved ordering 2 burgers, 2 fries, and 2 sodas, which cost $50. The food quality was only a single level above McDonald's, and the restaurant itself felt incredibly generic. Reading the menu was difficult, and the soda was an off-brand.
I was full of regrets and sadly wasted a meal here. I wouldn't recommend this place at all.
- burgers2
- fries2
- sodas2
What Great State Burger offers
Crowd
- Family-friendly
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Coffee
- Beer
- Quick bite
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Paid parking lot
- Usually difficult to find a space
- Paid parking garage
Atmosphere
- Casual
FAQs
What service and accessibility options are available at Great State Burger?
At Great State Burger, you can enjoy various service options including outdoor seating, dine-in, takeout, and delivery. The restaurant is also fully wheelchair accessible, offering an accessible entrance, seating, and restroom for your convenience.
When can you dine at Great State Burger and what can you expect to find on the menu?
You can visit Great State Burger for breakfast, lunch, dinner, or even just dessert. Beyond their main dishes, you’ll find a selection of alcohol, coffee, and beer available, making it a great spot for a quick bite or a full meal.
How does Great State Burger generally perform?
Great State Burger holds an overall score of **4.9**. While **Service** (6.9) is a strong point, **Food** (4.7) and **Ambience** (5.4) are average, and **Value** (2.5) is a significant concern for many customers.
What do customers appreciate most about Great State Burger?
Many customers praise the friendly and fast **service**, with staff often described as kind and personable. Some also enjoy the taste of the **burgers**, fries, and onion rings, and find the atmosphere generally clean.
What are the main drawbacks customers experience at Great State Burger?
The most frequent complaints revolve around the high **price** and poor **value**, with many finding the portions small for the cost. Issues with cleanliness, particularly in bathrooms, and inconsistent food quality are also noted.