Highlights
- Great coffee
- Great tea selection
oChef » Foxtail Coffee Co – Orlando
Foxtail Coffee Co - Orlando
Photo from Foxtail Coffee Co
Foxtail Coffee Co at a glance
Orlando Lake Nona
- ☕ Café
$
Price per Person $1–$10
mentioned by 67 of the guests
#70 out of 163 places to eat in Orlando
#1 Café out of 7 in Orlando
Good
7.3 out of 10
Food
Service
Ambience
Value
418
Reviews
72.2%
Satisfaction
Often praised
- Great coffee
- Good ambiance
Frequently criticized
- Poor value
- Service issues
The cafe Foxtail Coffee Co. in Orlando’s vibrant Lake Nona neighborhood invites you to experience a truly exceptional coffee destination. You’ll discover a cozy and casual spot perfect for a quick bite or a relaxing break.
Known for its great coffee, this trendy cafe offers a quiet escape where you can unwind or catch up on work. Whether you’re starting your day or need an afternoon pick-me-up, you’ll find a welcoming atmosphere.
Overview: Introducting Foxtail Coffee Co
Foxtail Coffee Co offers a generally pleasant experience, with many customers highlighting the exceptional quality of their coffee and unique drinks. The staff often receives praise for being friendly and attentive, contributing to a welcoming atmosphere.
However, some patrons have noted concerns regarding value, finding certain items expensive. While the ambiance is largely appreciated, occasional service inconsistencies and a cashless policy have been points of contention for a few visitors.
Good
7.3
out of 10
418
Reviews
72.2%
Satisfaction
99
negative
17
neutral
302
positive
Foxtail Coffee Co achieves a solid overall score of 7.3, reflecting a good experience for most, with customer satisfaction standing at 72.2%. This positive sentiment is supported by 302 positive opinions against 99 negative ones, out of 418 total customer remarks.
The Food (7.7) and Ambience (7.9) topics lead the positive feedback, with Service (6.9) also performing well. However, the Value (1.9) aspect significantly lags, indicating that while quality and atmosphere are appreciated, the pricing structure is a frequent point of dissatisfaction.
What people like
- Exceptional coffee & drinks
- Inviting ambiance & location
- Friendly, helpful staff
What people don't like
- Poor value for money
- Inconsistent service quality
- Cashless policy inconvenience
If you prioritize excellent coffee and a charming atmosphere for studying or relaxing, Foxtail Coffee Co is likely a good choice, especially given its strong 7.5 recommendation score. The friendly staff often enhances the visit, making it a comfortable spot.
However, be mindful of the pricing, as some find it on the higher side, and prepare for a cashless transaction. While service is generally good, occasional inconsistencies might occur.
It’s a place to consider if quality drinks and a nice setting outweigh strict budget concerns.
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Verdict: Our expert take on Foxtail Coffee Co
Food (7.7 out of 10)
mentioned by 86% of the guests
When it comes to the culinary offerings, this spot generally hits the mark, boasting a good score of 7.7 and a solid 77% customer satisfaction. With 114 positive remarks out of 148 total, many patrons rave about the delicious coffee, unique options like the Care Bear latte, and quality espresso. You'll also find praise for their delectable pastries and freshly baked goods.
However, not every sip or bite is perfect. Some folks have noted issues with limited food options, particularly the absence of quiche, and occasional subpar coffee or bitter espresso. There were also mentions of inconsistent drink preparation, like lattes not being full or cortados served incorrectly, and some finding the coffee quality not matching the price.
Food
148
Reviews
77%
Satisfaction
23
negative
11
neutral
114
positive
Rating distribution
What people like
- Delicious coffee drinks
- Unique beverage options
- Quality baked goods
What people don't like
- Limited food options
- Inconsistent coffee quality
- Incorrect drink prep
Often praised
- coffeeI rarely leave reviews, but after traveling the world and trying many good coffees, I have to emphasize that this is THE best coffee I’ve ever had. I'm seriously considering moving to Orlando just for this coffee shop.
- foodthe coffee, food, and service is top-notch
- drinksI found the best matcha I've ever had right here. 🌸🍵 The staff was incredibly nice, and I want to give a special shout-out to Levi for always accommodating our needs and making our drinks delicious. The service and atmosphere were both rated a perfect 5, and the food also received a 5-star rating.
- FoodFood:5
- chaiThe space offers a decent amount of seating both inside and outside, with outlets conveniently located everywhere. My cousin loves this place and swears by their chai, so I'll add that to my list of recommendations. I'd be plenty happy to come back here any day.
- matchaThe best matcha you can find is right here!
- Care BearDrinks are great, with a lot of unique options. I recommend the Care Bear, which isn't on the menu, but it's one of my favorite drinks here! 10/10 Recommend.
- FoxtailIt's also great that they are pup-friendly; I had the pleasure of meeting Honey today, and it was a nice brain-break with puppy breath and cuddles. I hands down consider this the best Foxtail in Orlando.
- Twixtried Julian’s special, “Twix”. It was really good.
- cafe con lechebest i ever had. Ask for a cafe con leche with oat milk.
Frequently criticized
- coffeePretty expensive coffee for not as good quality.
- foodcouldn’t heat up the food
- bakery goodsthe bakery goods were completely empty.
- bakery itemsDo they stop serving bakery items early?
- cafe con lechecoffee was literally white color and no signs of brown
- cortadomy “cortado” came in a machiatto-sized cup, which doesn’t have room for enough milk
- crushed peppermintensure the whip and crushed peppermint be placed on top
- cupthe cup wasn’t even full
- drink preparationdoesn’t have room for enough milk to actually make it a cortado. Amateurs.
- espressoThe espresso was a bit too bitter
If youre seeking a place with creative coffee concoctions and tasty baked treats, this spot is definitely worth a visit. While some food options and coffee consistency might be a hit or miss, the overall positive experience suggests youll likely find something to love.
Service (6.9 out of 10)
mentioned by 82% of the guests
When it comes to service, this spot generally hits a good note, with a score of 6.9. Many guests rave about the friendly staff and attentive barista experiences, often highlighting individuals like Julian and Dante for their amazing customer service. Out of 170 total opinions, a solid 109 were positive, praising the overall efficiency and welcoming vibe from the team.
However, it's a bit of a mixed bag with customer satisfaction at 64.1%, as 56 negative comments point to some areas needing work. Some experiences mention a rude attitude from employees and frustratingly long wait times. Issues like staff being understaffed or a perceived lack of empathy from some workers also came up, suggesting inconsistency in service delivery.
Service
170
Reviews
64%
Satisfaction
56
negative
5
neutral
109
positive
Rating distribution
What people like
- Friendly, attentive staff
- Amazing customer service
- Efficient service
What people don't like
- Rude staff attitude
- Long wait times
- Lack of empathy
Often praised
- serviceI absolutely loved it! I highly recommend Foxtail Coffee for anyone seeking great coffee and outstanding service. We've been visiting this Foxtail location in Lake Nona for a while, and every visit is always a pleasure.
- staffthe staff is super friendly ! always making sure they greet you
- JulianJulian was super friendly and knowledgable and helpful
- customer serviceCamille was constantly making drinks, with the portafilter locking into place one after the other, showing impressive accuracy and not making a single mistake. Dante demonstrated first-class customer service skills, handled food prep, and managed seemingly endless orders. It’s out of character for me to make comments or leave a review, but I felt this success story really needed to be shared.
- ServiceService:5
- employeesI’ve never seen any two people work as hard as they did; so much so that I congratulated them when I left. Both were beyond professional. Not once was there any tension, stress, or aggravation from the employees.
- AngieAngie, made an incredible care bear latte
- attentiveJulian was very professional and attentive
- baristasMy experience was great thanks to the friendly and competent baristas, Julian and Angie. They were very helpful in assisting me to find the perfect drink for my mood.
- customershow to be attentive and wonderful to their customers
Frequently criticized
- serviceNormally, when I go for a coffee, I expect good service. However, my experience today was very bad. The two women serving had very poor manners.
- customer serviceI left feeling very disappointed, unwanted, and ignored as a guest. I typically enjoy Foxtail, but this location lacked the basic customer service expected from a typical coffee shop. If you enjoy coffee, Foxtail is a solid option, but if you expect decent service, skip this location.
- staffI guess the staff wanted to start cleaning to close up early.
- employeeMy experience at this coffee shop was disappointing. Upon entering, I asked for an iced coffee, only to be told by a timid employee, "I can make you an iced coffee but we don't have ice. " While the interior was cool, this initial interaction and the lack of ice on a 90° day in Florida made for a less than great experience.
- orderrefused to take their order
- waiting timeleave me and my friends waiting to order for over 25+ minutes
- JonathanI came down to get coffee around 11 AM, and Jonathan was extremely rude. He interrupted me mid-sentence and didn’t even let me explain my order.
- acknowledgementDid not get acknowledge whatsoever.
- baristasInexperience baristas here at this location
- basic courtesyI come here often, but this experience really left a bad impression. Respect and basic courtesy should be the standard, not the exception.
If you catch them on a good day, you'll likely enjoy friendly and efficient service from a dedicated team. But be prepared for potential inconsistencies, as some visits might be marred by longer waits or less-than-stellar attitudes.
Ambience (7.9 out of 10)
mentioned by 58% of the guests
Overall, the ambience here is quite impressive, scoring a solid 7.9 and boasting a strong customer satisfaction of 85.9%. With 79 positive remarks out of 92 total, guests frequently praise the warm, inviting atmosphere, cozy, modern feel, and even the unique electric guitar 80s background vibe. Its often described as a pup-friendly spot too!
However, its not without its quirks. Among the 12 negative observations, some found the experience to have an uncomfortable moment or mentioned wobbly tables and dirty sticky tables. A few also noted it could get a bit loud at times, which might disrupt a quiet visit.
Ambience
92
Reviews
85%
Satisfaction
12
negative
1
neutral
79
positive
Rating distribution
What people like
- Inviting atmosphere
- Cozy modern feel
- Pup-friendly
What people don't like
- Wobbly tables
- Dirty sticky tables
- Can be loud
Often praised
- atmosphereMy experience at this beautiful place with a beautiful atmosphere was unfortunately marred by the service. At a non-busy hour, my friends and I were left waiting to order for over 25 minutes.
- AtmosphereAtmosphere:4
- locationThe location is beautiful near Boxi Park
- ambienceThey have great ambience
- place to studyit's a great place to study
- Free parking lotFree parking lot
- Great locationGreat location, right next to BOXI park
- ParkingParking is located in the back or street parking available
- aestheticThe aesthetic is very nice.
- ambianceThe ambiance was charming and inviting
Frequently criticized
- A/Cthey blast the A/C
- comfier chairsit would be nice if they had comfier chairs
- egg smella subtle smell of egg I’ve always experienced
- loudbut kinda loud
- new placeTypical new place looking good cool and tasteless
- paper cupsAside from everything being in paper cups, even dine in
- placebut it is small
- place to hangoutNot really a place to hangout and drink your coffee.
- sticky tablesdirty sticky tables
- uncomfortable momentit was a very uncomfortable moment
If youre looking for a place with a great vibe for work or relaxation, this spot generally delivers. Just be mindful that some tables might be a bit wobbly or sticky, and it can get lively. Its definitely worth checking out for its inviting atmosphere.
Value (1.9 out of 10)
mentioned by 7% of the guests
When it comes to value, it seems customers didnt find much to celebrate here. With no positive feedback regarding pricing or perceived worth among the 8 opinions, its clear this isn't a strong point. Unfortunately, the customer satisfaction for value sits at a very low 0%, indicating significant disappointment.
On the flip side, the feedback paints a picture of poor value, reflected in a low score of 1.9. Many felt the coffee and chai were expensive, with some even mentioning they paid extra for what they received. A significant concern also arose from the cashless policy, which led to customers being denied service, adding to the perception of poor value.
Value
8
Reviews
0%
Satisfaction
8
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- Expensive drinks
- Cashless policy
- Overpriced items
Often praised
No positive aspects so far.
Frequently criticized
- pricePretty expensive coffee for not as good quality.
- cashMy experience at Foxtail Coffee Company in Lake Nona, Florida, was one of being denied service due to their cashless policy. I attempted to purchase a coffee with a twenty-dollar bill, but the attendant informed me they only accept credit. When I inquired if their cash register was broken or if they lacked change, the manager clarified that they do not accept cash and do not even have a cash register.
- chaicharge almost $6 for it
- coffeeThe place itself is cute and good to hang out, but it is small. Unfortunately, the coffee was not that great and expensive. I also ordered a chai, and was shocked to see they used a container of Oregon Chai, charging almost $6 for it.
- expensiveAnd expensive.
- paid extraSo i paid extra to get super sick
If you're looking for great value or prefer paying with cash, this might not be the spot for you. Be prepared for potentially higher prices, especially for drinks, and note their cashless policy before you visit.
How are the prices at Foxtail Coffee Co?
You’re looking at roughly 9 per person – reported by 67 diners. That puts it in the $1–$10 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the full picture, prices definitely cluster at the more affordable end, with the vast majority of diners spending in the $1–$10 range. This means you’re likely to find a very budget-friendly experience here.
Here’s a quick look at what guests spend per person, based on the latest 67 reviews.
How this restaurant’s value for money stacks up against similar spots in Orlando.
Overall, we think the pricing here is quite fair for a Cafe, especially considering most guests are enjoying meals at a very budget-friendly price point. Its a solid choice if youre looking for good value in Orlando.
Customer Reviews: what people think about Foxtail Coffee Co
Service Intent
- Food Exploration
Visit Type
- Dine-in
2
Subpar Coffee and Rude Service
My experience at this restaurant was disappointing. The coffee was subpar, and despite my desire to like it, I just couldn't. This could have been overlooked, but the rude attitude from the barista when I inquired about their coffees was unacceptable.
It's not my cup of tea.
- coffee2
- rude attitude1
Service Intent
- Regular Visit
Visit Type
- Dine-in
Meal Type
- Dinner
9
Great Service, Unexpected Staff Mix
My experience at the restaurant was positive overall. The coffee was good as always. I was honestly surprised by how many of the staff seem to be gay, which felt unexpected as I remember the team being a bit different before.
That said, the service last night was great, and I’ll definitely keep coming back. LOL!
- coffee9
- staff8
- service9
Service Intent
- Regular Visit
Visit Type
- Dine-in
9
Exceptional Service and Amazing Coffee!
My experience at this restaurant was wonderful. Every time I visit, Mark greets me with the sweetest smile and inquires about my day. He truly embodies the epitome of customer service and kindness.
I'm so grateful for his consistent kindness. Additionally, the coffee is amazing!
- customer service10
- kindness10
- coffee9
Price per Person
- $11–$20
Service Intent
- Delivery
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Takeout
Wait Time
- Short (6–15 min.)
Noise Level
- Quiet
2
Poor Service at Closing Time
I visited this restaurant with friends 15 minutes before closing on a Friday night to get coffee to go. A young employee took my order while constantly checking his watch. After making my two coffees, he handed them to me.
When my friends, who were with me from the start, tried to order, he refused them, stating they were closed. This was extremely poor customer service!
- coffees6
- customer service1
- employee1
- order1
Service Intent
- Quick Meal
Visit Type
- Dine-in
2
Cashless Coffee Shop Denied Service
My experience at Foxtail Coffee Company in Lake Nona, Florida, was one of being denied service due to their cashless policy. I attempted to purchase a coffee with a twenty-dollar bill, but the attendant informed me they only accept credit. When I inquired if their cash register was broken or if they lacked change, the manager clarified that they do not accept cash and do not even have a cash register.
Consequently, I was unable to get my coffee that day. I will not be returning to Foxtail.
- cash1
- cash register1
- service1
What Foxtail Coffee Co offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Solo dining
- Breakfast
Amenities
- Gender-neutral restroom
- Wi-Fi
- Restroom
Offerings
- Quick bite
- Wine
- Coffee
- Beer
Dining options
- Seating
- Lunch
- Breakfast
- Dessert
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
- Quiet
- Trendy
FAQs
What kind of atmosphere and dining options can you expect at Foxtail Coffee Co.?
At Foxtail Coffee Co., you’ll find a cozy, casual, quiet, and trendy atmosphere perfect for any occasion. You can enjoy breakfast, lunch, or dessert, with comfortable seating available. For those who prefer the outdoors, there’s also outdoor seating where dogs are welcome.
What amenities and accessibility features does Foxtail Coffee Co. offer?
Foxtail Coffee Co. provides convenient amenities like free Wi-Fi and gender-neutral restrooms. You’ll also find excellent accessibility, including wheelchair-accessible entrances, parking, seating, and restrooms, ensuring a comfortable visit for everyone.
How does Foxtail Coffee Co generally rate?
Foxtail Coffee Co holds a **7.3** score, indicating a good overall experience. Customers particularly appreciate the **Ambience** (7.9), **Food** (7.7), and **Service** (6.9), though **Value** (1.9) is a notable concern.
What are the standout items at Foxtail Coffee Co?
Many customers praise the **coffee** and unique **drinks**, with specific mentions of the “Care Bear,” “Twix,” and “matcha” as favorites.
Are there any common complaints about Foxtail Coffee Co?
Some customers express concerns about the **price** being too high for the quality, and the cashless policy has caused inconvenience. There are also occasional reports of inconsistent **service** experiences.