Planning
- Accepts reservations
oChef » FIYAH – Cleveland
FIYAH - Cleveland
Photo from FIYAH
FIYAH at a glance
Cleveland St. Clair-Superior
- 🥢 Korean Restaurant
$$
Price per Person $41–$50
mentioned by 115 of the guests
#41 out of 62 places to eat in Cleveland
#2 Korean Restaurant out of 2 in Cleveland
Average
6 out of 10
Food
Service
Ambience
Value
734
Reviews
54.9%
Satisfaction
Often praised
- Good food
- Nice atmosphere
- Interactive dining
Frequently criticized
- Slow service
- Gratuity issues
- Uncomfortable seating
The restaurant FIYAH Korean BBQ & Hot Pot is a vibrant Korean Restaurant located in Cleveland’s St. Clair-Superior neighborhood. Here, you can discover a unique dining experience, offering an exciting all-you-can-eat concept.
This spot combines casual comfort with a trendy atmosphere, perfect for any occasion. Whether you are looking for a quick lunch or a leisurely dinner, FIYAH provides a welcoming setting with diverse offerings.
Overview: Introducting FIYAH
FIYAH offers a generally pleasant dining experience, with many guests appreciating the inviting atmosphere and the quality of the food served. The concept of cooking at the table is often highlighted as an enjoyable part of the visit.
However, experiences with service can be inconsistent, and some diners find the overall value proposition to be a point of contention, particularly regarding pricing practices.
Average
6
out of 10
734
Reviews
54.9%
Satisfaction
295
negative
36
neutral
403
positive
FIYAH earns an overall Restaurant Score of 6, placing it squarely in the average category. This is reflected in a Customer Satisfaction rate of 54.9%, indicating a mixed reception among diners.
While many find aspects to enjoy, there’s a notable portion with reservations, based on 734 customer remarks. Digging deeper, the Food (6.8) and Ambience (6.8) are clear strengths, often praised for quality and setting.
However, Service (5.4) tends to be a weaker point, with some guests reporting slow or inconsistent interactions. The Value (4) also lags, suggesting that while the food might be good, pricing doesn’t always align with the experience.
These insights come from 403 positive and 295 negative comments.
What people like
- Good food quality
- Pleasant dining atmosphere
- Engaging cooking experience
What people don't like
- Inconsistent, slow service
- Automatic gratuity issues
- Uncomfortable seating
With a Recommendation Score of 6.1, FIYAH presents a mixed proposition. If you prioritize a lively atmosphere and enjoy cooking your own food at the table, you’ll likely find aspects to appreciate here.
However, be prepared for potential inconsistencies in service and carefully review your bill regarding value practices. It’s a place worth considering if you manage expectations, but it might not be for everyone seeking a seamless dining experience.
Similar Restaurants in Cleveland
- Korean Restaurant
8
out of 10
out of 10
569
79.6%
- $$
- Asiatown
- Food
- Service
- Ambience
Verdict: Our expert take on FIYAH
Food (6.8 out of 10)
mentioned by 89% of the guests
The food here often hits the mark, with 182 positive remarks out of 284 total. Diners frequently praise the spicy bulgogi, freshness, variety, and meat quality, often finding the dishes delicious and portions generous. The overall score for food stands at a solid 6.8, indicating a good culinary experience.
However, it's not always a home run, as customer satisfaction sits at a mixed 64.1%, with 81 negative comments. Some found the food quality inconsistent, with complaints about a metallic taste in certain dishes or food being too salty. Issues like chewy LA Galbi or a subpar meat selection also popped up, suggesting some room for improvement.
Food
284
Reviews
64%
Satisfaction
81
negative
21
neutral
182
positive
Rating distribution
What people like
- Great taste
- Wide variety
- Good meat quality
What people don't like
- Inconsistent quality
- Metallic taste
- Salty food
Often praised
- foodMy experience at this restaurant was great. The food was really good and the portion sizes were generous, offering a lot for the price. Our server, Lowell, was amazing and very pleasant.
- Beef BulgogiBeef Bulgogi was a recommended dish
- garlic shrimpWe will definitely be returning soon! I highly recommend the corn cheese, beef bulgogi, garlic shrimp, and fried rice!
- hot potplenty of options for both the hot pot and the KBBQ menus!
- BBQAll of our food was great, both the BBQ and hot pot.
- corn cheeseHe made our dining experience absolutely amazing. I highly recommend the spicy beef bulgogi, corn cheese, Fiyah rice, and Hot Pot. I can't wait to go back.
- drinksdrinks (alc) were really good!
- food qualityDespite it being an all-you-can-eat buffet, I only got served twice. The Beef Bulgogi was a recommended dish, and while the food quality was rated a 5 and the atmosphere a 5, the service was a major letdown with a score of 1. This made the overall experience a big disappointment.
- kimchiThe pickled radish and kimchi was my favorite
- portionseverything is portioned pretty generously
Frequently criticized
- foodThe food was lackluster at best
- drinksMy experience at the restaurant was mostly positive, with great food and a wonderful atmosphere. However, our waitress took a long time in getting our drinks. I also noted that I'm charged for overage of food and can't take it home.
- meatThe meat itself was subpar, lacking flavor and quality
- food qualityNot good quality food
- ricethe rice taste like it was cooked prior to that day
- waterWhen we were finally seated, we had to find a high chair ourselves and were not provided a chair for the extra person, so they had to awkwardly stand until we could flag someone down to find a chair. We waited 30 minutes and still did not even have water. We eventually left without being served and went to Kintaro for hotpot.
- Fiyah riceFiyah rice had a metallic taste to it
- LA GalbiLA Galbi was chewy, not much good meat
- all you can eat buffetit was all you can eat buffet, big disappointment
- appetitealready lossing my appetite
If youre looking for a place with a wide variety of Korean BBQ and hot pot options, often praised for its delicious flavors and good meat quality, its worth a try. Just be aware that some experiences point to occasional inconsistencies in food quality or taste, so manage your expectations.
Service (5.4 out of 10)
mentioned by 92% of the guests
While the overall sentiment for service is a bit of a mixed bag, with a customer satisfaction of 47.4%, many guests have raved about the positive aspects. Based on 136 positive remarks, the friendly staff and attentive servers, often praised for their professionalism and welcoming demeanor, truly shine, making for a great dining experience. However, the service experience isn't consistently stellar, reflected in an average score of 5.4.
With 148 negative comments, issues like rude service, slow response times, and long wait times frequently come up. Some guests also noted a lack of service and unattentive staff, indicating areas needing significant improvement.
Service
287
Reviews
47%
Satisfaction
148
negative
3
neutral
136
positive
Rating distribution
What people like
- Friendly, attentive staff
- Knowledgeable servers
- Welcoming experience
What people don't like
- Slow, rude service
- Long wait times
- Unattentive staff
Often praised
- serviceSteve even took our pictures, adding a warm, personal touch. Overall, Fiyah provides great value, great food, and exceptional service. I highly recommend it and will definitely be returning!
- serverLo? (Lowell?) Was an amazing server and was super helpful
- staffMy experience at this restaurant was fantastic! Everyone here was so nice, and the food was incredibly good. I can confidently say this is easily the best Korean BBQ place in all of Cleveland and the surrounding area.
- experienceOur server, Dayshia, was amazing! She made the experience great and made our daughter feel so comfortable and welcomed. The atmosphere was beautiful, and it's such a clean restaurant.
- waiterThe server was the best, and if you're a first-timer, ask for #STEVE. He was definitely the best waiter, and I'm definitely coming back.
- waitressMy wife and I went and enjoyed the hot pot and KBB, and everything was amazing. The waitress was incredibly kind, knowledgeable, and helpful, taking the time to explain everything. I highly recommend this place.
- SteveSteve was great ! Wonderful service and very knowledgeable .
- serversWhile the food was fantastic, the service is a bit slow, so be prepared to wait a bit. However, the wait is worth it, and the servers are really nice. The seating design was a bit uncomfortable; the table is so high and not designed for anyone below 5’5”.
- ServiceService:5
- customer serviceBEST customer service by Tim and his team!
Frequently criticized
- serviceThere's a better barbeque place around Cleveland with good service, ambiance, and amazing food. While the ambiance of this place is good and the food is also good, the service is really bad. We had a waiter, a skinny Chinese guy with long hair, who was very rude and communicated disrespectfully.
- waiting timeMy experience at this restaurant was disappointing due to the extremely slow service. We spent more time waiting for the server to come than eating the food. When our order arrived, we were only given 1 brisket instead of the 3 we requested.
- waiterthis waiter skinny Chinese guy with a long hair. Very rude
- serverOur server name was Tim. He also said he was the manager. He was very very rude.
- managerthe “manager” proceeded to tell me ‘Nooooo, there’s no pickup orders we’re closed just file a complaint’
- waitresswaitress work because It was really slow and on their phones
- bad reviewsthe bad reviews seem fake
- customer servicecustomer service was awful
- reservationsWe had reservations for a birthday dinner tonight. When we arrived, we were told that the person who took the reservation did not record how many people were coming, what time we were arriving, or the fact that we needed a high chair. The restaurant was NOT busy yet.
- slow serviceThe service is slow
Service here seems to be a roll of the dice; you might encounter a fantastic, attentive server or face frustratingly slow and unhelpful interactions. If you're willing to take that chance, you could have a great experience, but be prepared for potential delays or less-than-stellar attention.
Ambience (6.8 out of 10)
mentioned by 53% of the guests
The ambience here generally hits a good note, scoring a solid 6.8, though customer satisfaction is a bit more mixed at 68.3%. Many of the 69 positive remarks highlight the atmosphere, cleanliness, and vibe, often describing the place as spacious and offering a great experience for dining with friends and family. However, some of the 27 negative comments point to areas needing improvement.
Concerns include a smoky room due to poor ventilation, uncomfortable seating, and issues with dirty restrooms. These aspects can certainly impact the overall eating vibe and comfort for some guests.
Ambience
101
Reviews
68%
Satisfaction
27
negative
5
neutral
69
positive
Rating distribution
What people like
- Clean and spacious
- Good atmosphere
- Fun cooking vibe
What people don't like
- Poor ventilation
- Uncomfortable seating
- Dirty restrooms
Often praised
- atmosphereDespite it being an all-you-can-eat buffet, I only got served twice. The Beef Bulgogi was a recommended dish, and while the food quality was rated a 5 and the atmosphere a 5, the service was a major letdown with a score of 1. This made the overall experience a big disappointment.
- placeMy experience at this restaurant was a mixed bag. While the staff was great and the place was adorable, the food itself was disappointing. The food was very salty, and the boba tasted like dish soap.
- parkingI loved the experience of cooking my food at the table, and the drinks were very good. Parking is adequate.
- restaurantWe ordered mild and hot beef, pork belly, salmon, and teriyaki chicken, but never received the chicken. The restaurant itself is clean, nicely laid out, and has ample parking. The concept is appealing, especially for those interested in Korean culture.
- AtmosphereAtmosphere:5
- dining experienceThe soju tower was also a delicious highlight. It was a great dining experience with so many options. We will definitely be returning and recommending this place to others.
- experienceit was a great experience
- timewe had an awesome time
- vibeVery cool vibe as well.
- ambianceThe ambiance of this place is good
Frequently criticized
- atmosphereMy experience at this restaurant was messy and overpriced. There was no atmosphere, and the waiters were unhelpful, offering little to no guidance. Too many stupid little details were badly executed.
- experiencesave yourself the headache and uncomfortable experience.
- tableHowever, the wait is worth it, and the servers are really nice. The seating design was a bit uncomfortable; the table is so high and not designed for anyone below 5’5”. As someone who is 5’3”, I had to stand up to grill properly, which is a bit inconvenient but not enough to deter me from coming back 😁.
- bathroomsBathrooms quite dirty.
- eating viberuined the eating vibe
- fliesThe Fiyah rice had a distinct metallic taste, which was off-putting. Adding to the discomfort, I observed flies resting on the exposed dipping sauces. Furthermore, the server's behavior was highly unprofessional; he was seen putting his hand down his pants while adjusting a grill plate for us.
- grillThe grill gets quite burnt
- handicap rampunable to enter the restaurant because there was no handicap ramp
- hood ventsshould really have hood vents over the grill to out the place
- locationI would not recommend this location.
If youre looking for a clean, spacious spot with a good vibe for a fun meal, its definitely worth checking out. Just be aware that some guests have experienced issues with ventilation and seating comfort, which could affect your experience.
Value (4 out of 10)
mentioned by 30% of the guests
When it comes to value, some diners found the experience quite positive, appreciating the affordable prices and the all you can eat model, often noting the great value and excellent cost to value ratio. Out of 62 total opinions, 16 were positive, highlighting that you can get a lot for the price. However, the value proposition seems to be a mixed bag.
Many opinions, 39 to be exact, frequently mention being overcharged due to unexpected costs like an 18 percent tip or mandatory gratuity. This often led to an overpriced experience, contributing to a rather poor customer satisfaction of just 25.8%, despite the topic's average 4 score.
Value
62
Reviews
25%
Satisfaction
39
negative
7
neutral
16
positive
Rating distribution
What people like
- Affordable AYCE prices
- Great value offered
What people don't like
- Mandatory gratuity
- Unexpected charges
- Overpriced experience
Often praised
- priceOh my god, my experience at this restaurant was SO good! The food was great and decently priced. Our server, Dee, was also great!
- pricesMy dining experience at Fiyah was truly amazing from start to finish, exceeding all expectations. The restaurant offers very reasonable prices, especially for an all-you-can-eat establishment with a wide variety of delicious food choices. Every dish I tried was fresh, flavorful, and clearly prepared with care.
- valueFiyah offers great value
- affordablemore affordable than most AYCE KBBQ
- all you can eat90 minutes time limit for all you can eat.
- cost to value ratioThe cost to value ratio is truly insane
- service tipcharge us 18% service tip( and it's okay)
- support this local restaurantto support this local restaurant
- wastefulcharge you 15.00 extra for being wasteful. That's awesome
Frequently criticized
- pricenot really worth 80 dollars with 20 tip dollars
- gratuitythey added gratuity for a two-person table, which felt completely unjustified
- billmy bill went from $118 to $277
- 18 percent tipforce to pay 18 percent tip
- auto charge tipThey auto charge 18% tip
- automatic gratuityThe ONLY REASON he got a tip is because of the automatic gratuity.
- bottom shelf shotsI have to order bottom shelf shots
- checkhe wrote it in as a 5 top I assuming to get the gratuity
- dealsThere are a lot better deals than Fiyah
- food for 4 peoplepay a food that good for 4 people
If youre looking for an all-you-can-eat spot, you might find some good deals here, but be wary of the final bill. Many customers felt overcharged by unexpected fees and mandatory gratuity, so its a place that could either offer great value or leave you feeling disappointed.
How are the prices at FIYAH?
On average, you’ll spend around $45 per person – from 115 guests. That puts the restaurant in the $41–$50 category. For a Korean Restaurant, that’s comfortably mid-range, maybe slightly above.
Looking at the full picture, prices aren’t just clustered around this average. We see a strong group of diners spending in the $21–$30 range, indicating some great value options, alongside those in the $41–$50 bracket. There are even a few premium experiences pushing past $100, showing a nice spread for different budgets.
Here’s a quick look at what guests spend per person, based on the latest 115 reviews.
Comparing value for money against similar restaurants in Cleveland.
Considering the variety of price points and the mid-range average for a Korean Restaurant, we think the pricing feels quite fair. It offers options for different budgets while maintaining a good overall value.
Customer Reviews: what people think about FIYAH
Price per Person
- $51–$60
Service Intent
- Casual Outing
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
1
Awful Food and Service
My first experience at this restaurant on December 17th was extremely disappointing. The food was disgusting, and the customer service was awful. We endured an hour-long wait for our appetizer, which only arrived as we were preparing to leave.
The bartender's attitude was particularly bad, described as sucking. Overall, the experience was a 0 out of 5, and I do not recommend it.
- food1
- customer service1
- wait for appetizer1
Visit Type
- Dine-in
9
Great Service, Food, and Atmosphere
My experience at the restaurant was a plus tonight. I enjoyed the good service and the good meat selection. The only aspect I noted was that it's a little brighter than I'm used to.
- service10
- meat selection10
- atmosphere6
Price per Person
- $41–$50
Service Intent
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
1
Worst Korean BBQ Experience
My experience at FIYAH Korean BBQ was the worst I've had among all the Korean BBQ spots I've visited. They surprisingly didn't offer any banchan, which is unusual for a Korean BBQ establishment. The meat itself was subpar, lacking both flavor and quality.
The service mirrored this low standard; it took 30 minutes to receive my lychee martini, only to be told they were out of lychee juice, which was bizarre. To make matters worse, they automatically added gratuity for our two-person table, which felt completely unjustified given the poor service. The entire experience was strange and careless, leaving me questioning the restaurant's existence.
It felt like it wasn't opened by people passionate about Korean BBQ or providing a reputable dining experience, but rather a place hastily put together for the wrong reasons. I will not be returning and do not recommend it to anyone.
- banchan1
- meat1
- service1
Service Intent
- Casual Outing
Group Type
- Family
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
3
Disappointing Service, But Manager Listened
I’ve been coming to Fiyah for the last so years. I decided to take my daughter out after a devastating week just to get her out of the house. We were the first people on the Korean grill side, as the other side is the boiler bag side.
It’s an all-you-can-eat buffet on top of having to cook your own food. I waited almost an hour before all my food came out. Other people came in for the grill and were served right away.
I understand they’re busy due to selling boiler bags now. I politely asked a waiter on the other side if I could speak to a manager. She asked my concerns, went and got him, and he apologized, which I truly appreciated.
He also knew exactly who my complaints were about. Thank you to the manager and waiter who actually listened to my concerns. But the Chinese man with the long hair is one of the worst waiters there; he’s the reason why people barely come to Fiyah.
He will ignore you but expect a hefty tip; he’s not welcoming. Also, I ordered beef bulgogi, and the waiter gave me old beef bulgogi and told me they were switching it out. I have had birthdays, graduations, and just meetings with family and friends at Fiyah.
But they’ll never get another red cent from me, and the Chinese dude with the long hair needs to be fired expeditiously; he’s bad for business, and this is not my first run-in with him. If I hadn’t been with my daughter, it would have been different for him. But again, thank you to the supervisor and the waiter who made sure my concerns were heard.
- food5
- manager9
- supervisor9
- waiting time2
- service1
- waiter1
Price per Person
- $41–$50
Service Intent
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Slow Kitchen, Overpriced Food
My experience at this restaurant, which has merged with Boiler 55, was mixed. While the wait staff was friendly and attentive, the kitchen staff was very slow. I was the first to order at my table of three, but the last to receive my food.
To provide context, another person ordered about 5 minutes after me, and the last person ordered 10 minutes after her. I ordered an appetizer and a sausage bag. My appetizer was the last item to arrive at our table.
The 8 wing dings were very small and priced at $16, and the sauce for my bag lacked seasoning. Overall, the food is way overpriced for the long wait times and the quality of the food. I will not be back.
- wait staff8
- kitchen staff2
- long wait times1
- food quality3
What FIYAH offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Dinner
- Lunch
Amenities
- Restroom
- Bar onsite
Offerings
- Healthy options
- Hard liquor
- All you can eat
- Wine
- Beer
- Cocktails
- Alcohol
Dining options
- Brunch
- Table service
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Trendy
FAQs
What dining options and atmosphere can you expect at FIYAH Korean BBQ & Hot Pot?
At FIYAH Korean BBQ & Hot Pot, you can enjoy a casual and trendy atmosphere with various dining options including brunch, lunch, and dinner. Table service and seating are available, alongside convenient takeout and delivery services. You can also opt for outdoor seating.
Is FIYAH Korean BBQ & Hot Pot accessible and what are the parking options?
Yes, FIYAH Korean BBQ & Hot Pot is fully wheelchair accessible, including the entrance, parking lot, seating, and restrooms. For your convenience, you will find free street parking and a free parking lot, usually with plenty of available spaces.
How does FIYAH generally perform according to customer feedback?
FIYAH receives an overall Restaurant Score of 6 and a Customer Satisfaction of 54.9%, indicating a mixed but generally average experience. While Food (6.8) and Ambience (6.8) are often praised, Service (5.4) and Value (4) tend to be areas needing improvement.
What are the standout positive aspects of dining at FIYAH?
Many diners appreciate the quality of the food, with specific items often highlighted. The restaurant’s ambience and the interactive experience of cooking at the table also receive positive remarks.
What are common concerns or drawbacks reported by customers?
Customers frequently mention issues with service, citing slow responses or rude staff. Concerns about value often revolve around pricing practices, such as automatic gratuity, and some find the seating arrangements uncomfortable.