Highlights
- Great tea selection
oChef » Dol Ho – San Francisco
Dol Ho - San Francisco
Photo from Dol Ho
Dol Ho at a glance
San Francisco Chinatown
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 51 of the guests
#1369 out of 2403 places to eat in San Francisco
#101 Chinese Restaurant out of 276 in San Francisco
Good
7.3 out of 10
Food
Service
Ambience
Value
373
Reviews
70%
Satisfaction
Often praised
- Authentic
- Affordable
Frequently criticized
- Hygiene
- Cold food
The Chinese restaurant in San Francisco’s vibrant Chinatown, Dol Ho, offers a truly authentic dining experience. You’ll discover a casual atmosphere perfect for a quick bite or a leisurely meal.
Known for its great tea selection, it’s an ideal spot to enjoy traditional flavors. Whether you’re looking for brunch, lunch, or breakfast, you’ll find table service and a welcoming environment for everyone, including kids.
Overview: Introducting Dol Ho
Dol Ho offers a truly traditional dim sum experience, where many patrons appreciate the efficient service and the genuine, bustling atmosphere that truly captures the essence of Chinatown. It’s a place where the staff genuinely aims to serve good food, fostering a sense of customer care.
However, some visitors have pointed out challenges with English communication among the staff and occasional concerns regarding the general cleanliness of the dining area. Despite these points, the establishment maintains its reputation as a long-standing, family-run spot.
Good
7.3
out of 10
373
Reviews
70%
Satisfaction
59
negative
53
neutral
261
positive
Dol Ho maintains a respectable overall score of 7.3, indicating a good dining experience, which is supported by a 70% customer satisfaction rate, also considered good. This assessment is drawn from 373 customer comments, with a clear majority of 261 positive remarks compared to 59 negative ones.
Diving into specifics, Food leads with a strong (7.7), praised for its authentic flavors and generous portions. Value also stands out (7.6) for its affordability.
While Service (7.1) is generally good, some language barriers were noted. The Ambience (6.1) is more average, reflecting its traditional, bustling dim sum hall feel, though cleanliness is a recurring point.
What people like
- Authentic dim sum
- Great value
- Efficient service
What people don't like
- Cleanliness concerns
- Language barrier
- Food temperature
Dol Ho presents itself as a solid choice for those seeking an authentic, no-frills dim sum experience without overspending. If you prioritize traditional flavors and good portions over a pristine environment or extensive English-speaking staff, this spot could be a worthwhile visit.
With a recommendation score of 8, it suggests a strong endorsement for its specific niche. Be prepared for a genuine, local setting.
It’s a place to consider if you appreciate true character and value in your dining.
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Verdict: Our expert take on Dol Ho
Food (7.7 out of 10)
mentioned by 95% of the guests
When it comes to the food, many diners rave about the delicious and authentic Cantonese flavors, especially the dim sum. With 161 positive comments out of 200, its clear theres a lot to love, from generous portions to popular dishes like spare ribs over rice and shrimp dumplings. Overall, the food scores a solid 7.7, reflecting a generally good culinary experience, with customer satisfaction at a strong 80.5%.
However, not every dish hits the mark, with 26 negative comments pointing out some inconsistencies. Concerns include food occasionally being served cold, a few items having a mediocre taste, and some finding the buns to be dry or lacking filling. The menu details can also be a bit sparse, which might leave you guessing.
Food
200
Reviews
80%
Satisfaction
26
negative
13
neutral
161
positive
Rating distribution
What people like
- Authentic dim sum
- Generous portions
- Delicious flavors
What people don't like
- Food often cold
- Mediocre taste
- Limited menu details
Often praised
- foodthe food tastes better than all the bougie restaurants
- dim sumIt can get busy quite on the weekends so that might be something to bear in mind; I suppose their popularity is a testament to their authenticity. Overall, it's a solid option if you're looking for some dim sum in Chinatown!
- teaWe had the sesame chicken, and while I regret not getting a picture, everything was truly wonderful. The tea was excellent, and the service was superb! I wholeheartedly recommend this place 100%.
- Dim SumRecommended by Le Routard, this place offers efficient and simple service. They have plenty of excellent Dim Sum options ranging from $4. 5 to $5.
- Shrimp DumplingShumai and Shrimp Dumpling were also recommended dishes
- ShumaiShumai and Shrimp Dumpling were also recommended dishes
- spare ribs over ricethe spare ribs over rice comes out!
- chicken feetChicken feet and prawn dumplings are good
- shrimp dumplingsMy experience at this restaurant was characterized by cheap prices and big portions, offering good flavors. I highly recommend the spare ribs over rice, shrimp dumplings, and the fried shrimp ball. It's a "cafeteria" style establishment that was very full when I visited.
- FoodFood:5
Frequently criticized
- foodThe food has problems are not fresh
- turnip cakethe turnip cake and the shrimp crepe came out cold
- BunsI would skip the Buns .. too much carbs
- Dim sum temperatureEverything was cold. Dim sum should be steaming
- FlavourThere was barely any flavour as well
- FoodFood:1
- Pau temperatureDim sum should be steaming as it arrives at the table, not lukewarm at best. I've never had cold pau in my life before, so this was an experience for sure. There was barely any flavour as well.
- Tea qualityThe tea quality was also bad -- look for stems
- Tea selectionTea selection was limited
- bunThe fried items are great, but I would skip the buns. They have too much carbs, not enough filling, and the bun tends to be on the drier side.
If youre after a no-frills, authentic dim sum experience with hearty portions and classic flavors, this spot is definitely worth a visit. Just be prepared for some potential inconsistencies in food temperature or taste, and dont expect a gourmet presentation or extensive vegetarian options.
Service (7.1 out of 10)
mentioned by 57% of the guests
When it comes to service, this spot generally hits the mark with a 7.1 score, indicating a good experience for many. Out of 67 total customer remarks, a solid 41 observations praise the team. Customers frequently highlight the friendly and accommodating staff, noting their impressive work efficiency and how warmly they are greeted, often leading to food coming out really fast.
However, customer satisfaction sits at a more mixed 61.2%, with 12 negative comments suggesting some areas for improvement. A few patrons have encountered a language barrier with staff, leading to communication challenges. There are also mentions of slow service at times, issues with new staff, and even some feeling treated inconsistently.
Service
67
Reviews
61%
Satisfaction
12
negative
14
neutral
41
positive
Rating distribution
What people like
- Friendly staff
- Efficient service
- Warmly greeted
What people don't like
- Language barrier
- Slow service
- Inconsistent treatment
Often praised
- servicean efficient and simple service
- staffthey really do try and absolutely just want to serve you good food
- ServiceI also enjoyed the Shumai and Shrimp Dumpling. The service was excellent, rated 5/5, and the atmosphere also received a perfect 5/5. The food quality was rated 4/5, and the price per person for lunch was between $10–20.
- Business and customers careThe simplicity of the way they take care of their business and customers should be a standard
- GratitudeThey thank you for you coming in with sincerity
- Service qualitythe quality of the service is outstanding
- Staff attitudeThey're not judgemental or prejudice base on the color of your skin
- Tipping policyThey don't chase you for tips
- accommodatingthe server's actions were amazing!
- family-run spotthis little family-run spot has built a reputation
Frequently criticized
- servicetreated a little differently from all the other customers
- EnglishThe atmosphere was also a highlight, rated at a 5. While the food and service were top-notch, just don't expect too much English from the staff.
- English speakingVery limited English speaking
- ServiceService:1
- cart serviceCart service is intermittent
- changetried to give change in Chinese RMB coins
- new staffa couple of the new staff seem like day dreaming
- smelly ragMy visit in early August 2017 to Dolho Sikdang felt like stepping back in time. The server handed us the menu with a damp, smelly rag, which was quite off-putting. However, the food was delicious, and the atmosphere truly captured the essence of Chinatown.
- staff explanationstaff can’t explain due to language barrier
- superior servicenor superior service
Overall, you can expect a largely positive service experience here, especially if you appreciate a friendly and efficient team. Just be prepared for potential communication quirks or occasional slower moments, which might be a minor hiccup for some.
Ambience (6.1 out of 10)
mentioned by 54% of the guests
When it comes to ambience, this spot offers a truly authentic experience, often described as having a traditional Cantonese Hong Kong atmosphere. Many appreciate it as a quaint, local neighborhood spot, providing that classic dim sum dining hall feel. With 28 positive remarks out of 61 total observations, theres a definite charm that resonates with many diners.
However, the experience isnt without its drawbacks. The overall score for ambience sits at an average 6.1, and customer satisfaction is a rather mixed 45.9%. Concerns frequently pop up around cleanliness, with mentions of a dirty interior and poor hygiene.
Some also found the place to be a tight squeeze and quite crowded, as noted in 17 negative comments.
Ambience
61
Reviews
45%
Satisfaction
17
negative
16
neutral
28
positive
Rating distribution
What people like
- Authentic HK atmosphere
- Neighborhood spot
- Communal dining experience
What people don't like
- Cleanliness issues
- Crowded seating
Often praised
- atmospherethe atmosphere truly captured the essence of Chinatown
- AtmosphereI also enjoyed the Shumai and Shrimp Dumpling. The service was excellent, rated 5/5, and the atmosphere also received a perfect 5/5. The food quality was rated 4/5, and the price per person for lunch was between $10–20.
- Cantonese chatterMy experience at this restaurant was marked by excellent food. The atmosphere was quaint, filled with numerous retirees, creating a lively ambiance that felt reminiscent of Hong Kong with all their Cantonese chatter.
- Chinatown institutionA Chinatown institution still doing it right after decades.
- HK atmospherewith a HK atmosphere
- Noise levelNoise level:Quiet, easy to talk
- authentic experienceVery authentic experience.
- authenticityDol Ho was old and authentic
- cleanit is clean
- dim sum dining hall experienceYou get the full communal dim sum dining hall experience
Frequently criticized
- placeThe place is not that clean
- cleanlinessNot the cleanest of places
- hygieneThe price was cheap and it was decent. Honestly, you shouldn't expect much regarding hygiene. Payment is analog, so use cash.
- ParkingParking options:Paid street parking. Parking:Must park somewhere else and walk to that place. Parking space:Difficult to find parking
- atmosphereAtmosphere:2
- cleanerit could be cleaner
- crowdedCrowded!
- interiorThey have a great selection of classic dim sum options for an affordable price. I'm not one to gloss over facts, so minus one star because their interior is a bit dirty. It can get busy quite on the weekends so that might be something to bear in mind; I suppose their popularity is a testament to their authenticity.
- lush decorationnor lush decoration.
- parkingabsolutely impossible to look for parking in that area
If youre seeking an authentic, bustling Chinatown dim sum experience and dont mind a no-frills environment, this place could be a great fit. However, if cleanliness and spaciousness are high on your priority list, you might find it a bit challenging.
Value (7.6 out of 10)
mentioned by 48% of the guests
When it comes to value, this spot generally hits the mark, scoring a 7.6, which is pretty good! Many of the 31 positive comments rave about the incredibly affordable dim sum and cheap prices. Guests feel their money goes farther here, getting great portions at a splendid price that makes dining out a steal.
However, customer satisfaction sits at a 68.9%, indicating a bit of a mixed bag. Out of 45 total opinions, 4 negative ones point to some concerns. A few folks mentioned an arbitrary tax or noted that prices have increased, suggesting some inconsistency in what you might pay.
Value
45
Reviews
68%
Satisfaction
4
negative
10
neutral
31
positive
Rating distribution
What people like
- Affordable dim sum
- Great portions
- Excellent value
What people don't like
- Unexpected charges
- Price increases
Often praised
- priceMy Chinese heritage tells me this is a very good dim sum place. The flavors are not too salty, offering pure Chinese umami at a very affordable price. While some may not prefer this taste, it's important to note that this is not Panda Express; it is authentic Chinese food.
- pricesMy experience at this restaurant was fantastic! I found the dim sum to be authentic, with great portions served at great prices. The turnip cake was particularly delicious.
- affordableMy experience at this restaurant was centered around enjoying great Dim Sum that was also super affordable. It's important to note that this is not a fancy place, and if you're not familiar with a traditional dim sum spot, it might not be the right fit for you.
- $5.5soooooo good for only $5.5
- Priceall these food I've mentioned above is going to run less than $30
- PricingThey don't overcharge you because you are a tourist
- affordable dim sumMy experience at the restaurant was that it offered relatively affordable dim sum. However, it was certainly not restaurant standard.
- cheapIt is cheap in San Francisco
- cheap pricesCheap, big portions
- dim sum pricedim sum price ranging from 4.50 to 5 dollars
Frequently criticized
- pricePrice increase quite a bit
- pricesthey charged more depends on their mood
- seatsMy experience at this restaurant was that it serves the best dim sum in San Francisco. It's definitely worth the detour, even though the seats are expensive. You can settle in, order, or grab something as you pass by and enjoy it while observing the regulars.
- taxThe hygiene is poor (rice and all sorts of things stuck to the tables), the food is mediocre (little taste, nothing like the food from good local eateries or markets). And to top it all off, a 'tax' applied arbitrarily to customers.
If youre looking for authentic, affordable eats where your dollar stretches, this place is definitely worth a visit. Just be aware that while the food is generally cheap, a few customers have noted inconsistent pricing or unexpected charges. Its a great spot for budget-friendly dining, but keep an eye on the bill.
How are the prices at Dol Ho?
You’re looking at roughly 16 per person – reported by 51 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests tend to spend right in this sweet spot, with a few choosing slightly cheaper options and some going for a bit more.
Here’s a quick look at what guests spend per person, based on the latest 51 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels quite fair for a Chinese restaurant in San Francisco. It offers a good balance for those looking for a satisfying meal without breaking the bank.
Customer Reviews: what people think about Dol Ho
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Impressive Dim Sum, Worth the Trip
I arrived at 9: 30 AM, right at opening, and was treated to some of the best dim sum I've ever had. This is high praise coming from someone who grew up going to Flushing in Queens, NY. I was beyond impressed and would definitely return to try other delicious dishes.
I'm almost hesitant to share this review, as I'd prefer to keep this gem to myself and let the regulars enjoy their routine undisturbed.
- dim sum10
- dishes9
- Service10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
9
Authentic Chinatown Dim Sum Gem
My experience at Dol Ho was like stepping back in time to old-school San Francisco dim sum, done right. Tucked away in Chinatown since the 1970s, this family-run spot offers authentic Cantonese flavors without any fuss. The chicken paws were a standout, braised beautifully with a silky texture and a deep, savory taste.
The dumplings were expertly crafted, featuring delicate skins and generous fillings – true craftsmanship on a plate. I also enjoyed the ribs over rice, which were tender, juicy, and infused the rice with incredible flavor. It’s a rustic, authentic experience that remains spot-on after decades.
This Chinatown institution is still doing it right.
- chicken paws9
- dumplings10
- ribs over rice9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
6
Cheap Eats with a Downside
My experience at this restaurant was that it's a very run-down place, but it's cheap, so you get what you pay for. The old Chinese ladies were nice, and I liked the tea. The atmosphere was not great, scoring a 2, but the food was decent at a 3.
The service received a 4, and there was no wait time.
- price8
- old Chinese ladies8
- tea8
- place2
- atmosphere2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
9
Great Food, Fast Service, Big Portions
My experience at this restaurant was characterized by cheap prices and big portions, offering good flavors. I highly recommend the spare ribs over rice, shrimp dumplings, and the fried shrimp ball. It's a "cafeteria" style establishment that was very full when I visited.
While there might be a wait for tea and table cleaning, the food came out really fast.
- big portions9
- good flavors8
- spare ribs over rice9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Noise Level
- Loud
9
Authentic Dim Sum Gem in London!
My experience at this restaurant was fantastic! I found the dim sum to be authentic, with great portions served at great prices. The turnip cake was particularly delicious.
The staff were welcoming, in a loud, typical Cantonese aunt kind of way. There's truly no place like this in London! I would recommend it if you're around town.
- dim sum9
- portions8
- prices8
What Dol Ho offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Crowd
- Family-friendly
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Solo dining
- Lunch
- Breakfast
Amenities
- Restroom
Offerings
- Alcohol
- Beer
- Small plates
- Quick bite
Dining options
- Brunch
- Lunch
- Breakfast
- Table service
Service Options
- Dine-in
- Takeout
Parking
- Paid street parking
Atmosphere
- Casual
FAQs
Is Dol Ho Restaurant accessible and what are the parking options?
Yes, Dol Ho offers a wheelchair accessible entrance and seating, ensuring a comfortable visit for all guests. For parking, you’ll find convenient paid street parking available nearby in San Francisco’s Chinatown neighborhood.
What kind of dining experience and offerings can you expect at Dol Ho Restaurant?
At Dol Ho, you can enjoy a casual atmosphere with table service for breakfast, brunch, and lunch. They offer a great tea selection, small plates, and quick bites, along with alcohol and beer. It’s also a good spot for kids.
What is the overall dining experience like at Dol Ho?
Dol Ho offers a good dining experience with an overall score of 7.3. The Food (7.7) and Value (7.6) are particularly strong, while Service (7.1) is good, and Ambience (6.1) is considered average.
Is Dol Ho a good option for affordable dim sum?
Yes, many customers praise Dol Ho for its great value, offering authentic dim sum at very affordable prices, making it a budget-friendly choice.
What are some common concerns visitors have about Dol Ho?
Some visitors have noted concerns regarding the general cleanliness of the establishment and occasional language barriers with the staff, which can sometimes affect the service experience.