Accessibility
- Wheelchair accessible entrance
oChef » Dick Lee Pastry – San Francisco
Dick Lee Pastry - San Francisco
716 Jackson St, 94133 San Francisco
5.6
von 10
von 10
Photo from Dick Lee Pastry
Dick Lee Pastry at a glance
San Francisco Chinatown
- 🥡 Chinese Restaurant
€€€€€
Price per Person 1 – 10 €
mentioned by 18 of the guests
#475 von 500 Lokalen in San Francisco
#80 Chinese Restaurant von 86 in San Francisco
Average
5.6 out of 10
Food
Service
Ambience
Value
97
Reviews
51.5%
Satisfaction
Often praised
- Friendly owners
- Fresh food
Frequently criticized
- Long waits
- Pricing issues
The restaurant Dick Lee Pastry is a casual Chinese restaurant nestled in the vibrant Chinatown neighborhood of San Francisco. When you visit Dick Lee Pastry Shop, you’ll find a welcoming atmosphere perfect for a quick bite or a relaxed dinner.
You can enjoy a delightful culinary journey here, savoring authentic flavors and experiencing the local charm. It’s a great choice for a casual meal with friends or family.
Overview: Introducting Dick Lee Pastry
Dick Lee Pastry offers a charming experience, often praised for its owners who are noted for their friendliness. Many appreciate the freshly prepared food, with particular mentions of dim sum and desserts, all enjoyed within a generally cute and quaint atmosphere.
However, some visits to Dick Lee Pastry have been marred by significant waiting times for orders. Concerns have also been raised regarding the cleanliness of the establishment and inconsistencies in prices compared to what was posted.
Average
5.6 von 10
97
Reviews
51.5%
Satisfaction
41
negative
6
neutral
50
positive
Dick Lee Pastry registers an overall score of 5.6 out of 10, placing it in the average range. Customer satisfaction stands at 51.5%, indicating a mixed reception among patrons.
This assessment comes from 97 customer remarks, with 50 positive observations and 41 negative ones. The Food (5.9) and Service (6) are generally well-regarded, often highlighted for their quality.
While the culinary offerings and staff interactions hold up reasonably well, the Ambience (4.8) receives a more moderate appraisal, with some comments touching on cleanliness. The Value (3.7) aspect, however, appears to be a notable area for improvement, with several customers expressing concerns about pricing discrepancies and perceived cost-effectiveness.
What people like
- Friendly, charismatic owners
- Freshly made food
- Cute, quaint atmosphere
What people don't like
- Significant waiting times
- Questionable cleanliness
- Inconsistent pricing
Dick Lee Pastry presents a mixed bag. You’ll likely find the staff welcoming and the food satisfying, especially if you enjoy freshly prepared items like dim sum.
The charming, laid-back setting can also be a plus for a casual visit. With a recommendation score of 5.5, it suggests Dick Lee Pastry is worth considering if you prioritize friendly service and good food over potential issues with wait times, cleanliness, or value.
Be prepared for a potentially inconsistent experience.
Ähnliche Restaurants in San Francisco
- Chinese Restaurant
9
von 10
von 10
221
94.1%
- Food
- Service
- Ambience
- Chinese Restaurant
8.9
von 10
von 10
286
93.7%
- Food
- Service
- Ambience
- Chinese Restaurant
8.8
von 10
von 10
480
91.3%
- Food
- Service
- Ambience
- Chinese Restaurant
8.7
von 10
von 10
77
90.9%
- Food
- Service
- Ambience
- Chinese Restaurant
8.5
von 10
von 10
421
87.4%
- Food
- Service
- Ambience
- Chinese Restaurant
8.5
von 10
von 10
271
89.7%
- Food
- Service
- Ambience
Verdict: Our expert take on Dick Lee Pastry
Food (5.9 von 10)
mentioned by 100% of the guests
When it comes to the food, many diners rave about the made to order dim sum, praising its fresh ingredients and delicious flavors. Specific items like the sponge cake, siu mai, and sesame balls often get high marks, as do the yummy desserts and egg tarts. Theres also a notable vegetarian selection, making it a hit for many, with 27 positive remarks out of 48 total.
However, the experience isnt always consistent, with 19 negative comments highlighting some significant issues. Some found the food to be stale or flavorless, and concerns were raised about it being overpriced with small portions. The bubble tea also received particular criticism, described as tasting quite bad, leading to a somewhat average score of 5.9 and mixed customer satisfaction at 56.3%.
Food
48
Reviews
56%
Satisfcation
19
negative
2
neutral
27
positive
Rating distribution
What people like
- Fresh, made-to-order dim sum
- Delicious desserts, egg tarts
- Good vegetarian options
What people don't like
- Stale, flavorless food
- Overpriced, small portions
- Bad bubble tea
Often praised
- foodThe place is cute and quaint. The owners were so kind and the food was great ☺️.
- dim sumthe dim sum was all made to order
- sesame ballssesame balls were amazing
- Recommendation for vegetariansHighly recommend
- all you can eatget the “all you can eat” food service for a flat rate charge
- dessertsThe desserts were DELICIOUS
- dishesThroughout the meal he kept bringing us dishes
- donutsyummy donuts
- egg tartsgot a couple of egg tarts as a snack, super hot and fresh
- flavorsAll the flavors were coming from fresh ingredients
Frequently criticized
- foodWe used to love coming here, but this last time was a disaster. The food had no flavor, it was overpriced, and we had to wait 2 hours to get two orders with buffet-style service.
- Diet PepsiMy Diet Pepsi was ridiculously flat and watered down
- baked pork buns55 minute wait for 2 baked pork buns
- boba teahusbands tea had stale boba that was rock hard
- bubble teaThe bubble tea was like dirty dish water
- egg tarts55 minute wait for 2 baked pork buns, 2 egg tarts
- expired Cheetosit was a bag of expired Cheetos
- food portionsfood is especially small
- food tasted stalefood itself tasted stale
- noodlesthings like Noodles very international
So, is the food worth it? If you're looking for freshly made dim sum, delicious desserts, and good vegetarian options, you might find some real gems here. However, be prepared for a potentially inconsistent experience, as some dishes can be disappointing, stale, or feel overpriced.
Service (6 von 10)
mentioned by 83% of the guests
When it comes to service, there are definitely some shining moments! Many customers, 17 out of 33, raved about the owners being sweet people who provide a great experience and often deliver food fast. This personal touch from the staff seems to create a welcoming atmosphere for many.
However, the service isn't consistently stellar, landing an average score of 6 and a mixed customer satisfaction of 51.5%. Some of the 12 negative opinions highlighted frustrating waiting time, missing items, or even a language barrier. A few also mentioned a bad attitude, suggesting that not every interaction is smooth.
Service
33
Reviews
51%
Satisfcation
12
negative
4
neutral
17
positive
Rating distribution
What people like
- Friendly owners
- Fast service
- Great experience
What people don't like
- Long waiting times
- Missing items
- Bad attitude
Often praised
- ownersI will definitely be returning soon to try more items. Additionally, the owners were very friendly.
- ownerI found this place on a late Saturday night, and it was exactly what was needed! The surrounding area is very lively, the owner is friendly, and best of all. The food was fresh and good.
- serviceThe service was excellent
- GrandmaGrandma is the best!!
- PeterThank you to our man Peter for a great time
- fastfood was all made to order and very fast!!
- great experiencesuch a great experience at a restaurant
- nicest manthe nicest man said he would stay open for us
- shop ownershop owner is charismatic
- sweet peoplesweet people
Frequently criticized
- waiting timewaited over an hour for a standard 6 item order
- bad attitudewith a bad attitude
- bad reviewsdeleted to wipe bad reviews
- discriminationvendor was Asian and discriminated against Asians
- language barriera bit of a language barrier if you don’t speak cantonese
- missing itemsseveral items missing
- no refunds policydue to their policy of "no refunds"
- ownerowner brought everything over... placed the plates down with his fingers directly on the surface
- serviceAwful service
- wait55 minute wait for 2 baked pork buns
If you're looking for a place with potentially charming owners and a quick turnaround, you might be pleasantly surprised. But be prepared for the possibility of longer waits or communication issues, as the service can be a bit of a mixed bag.
Ambience (4.8 von 10)
mentioned by 26% of the guests
Alright, lets talk about the vibe! The ambience here is a bit of a mixed bag, scoring an average 4.8, with customer satisfaction sitting at a mixed 50%. On the bright side, many were attracted by how laid-back this place looked, finding the atmosphere to be cute and quaint, which even earned a 5-star rating from some.
These positive feelings came from 3 observations. However, its not all sunshine. Out of 6 total observations, an equal 3 pointed out some serious concerns.
Guests were particularly bothered by plastic forks being used and found them dirty, and the cleanliness of the place was severely questionable. There were even worries about a missing Google page, suggesting a lack of transparency.
Ambience
6
Reviews
50%
Satisfcation
3
negative
0
neutral
3
positive
Rating distribution
What people like
- Laid-back atmosphere
- Cute and quaint
What people don't like
- Dirty plastic forks
- Questionable cleanliness
Often praised
- atmospherethe atmosphere also received a 5-star rating
- cute and quaintCute and quaint
- laid-back atmosphereattracted by how laid back this place looked
Frequently criticized
- Google pageUnfortunately, I regret not checking reviews beforehand. There was no Google page for this business when I visited, which makes me wonder if it's being deleted to hide negative feedback. I strongly advise others to check reviews before dining here.
- cleanlinessthe cleanliness of the place was severely questionable
- plastic forksplastic forks are used and dirty
If youre looking for a laid-back, cute, and quaint spot, you might find something to like here. However, be prepared for potential issues with cleanliness and dirty plastic forks. Its a place that could charm you, but also might disappoint on basic hygiene.
Value (3.7 von 10)
mentioned by 35% of the guests
While the overall sentiment for value here struggles, a few folks did find some bright spots. Some mentioned the price per person was quite reasonable, even good, and that despite some discrepancies, the prices were still quite low. These positive remarks, though only 3 out of 10 total comments, offer a glimmer of hope for budget-conscious diners.
However, the general consensus points to significant concerns, with a 3.7 score indicating poor value and customer satisfaction at a low 30%. Many felt it was overpriced and a rip off, citing issues like an invisible surcharge and prices not as posted. The frustration around perceived San Francisco tax discrepancies and blackmailing the consumer clearly impacted the 7 negative opinions.
Value
10
Reviews
30%
Satisfcation
7
negative
0
neutral
3
positive
Rating distribution
What people like
- Low prices
What people don't like
- Hidden charges
- Misleading prices
- Food overpriced
Often praised
- Price per personThe service was excellent, with a 5-star rating, and the atmosphere also received a 5-star rating. There was no wait time, and the price per person was between $1–$10.
- priceMy experience at this restaurant was great. The food was good and the price was good. I believe all the other people don't know what they are talking about 😒.
- pricesThe pork bun was good, and the shop owner was charismatic. However, I would be wary of the prices as they were not as posted, though they were still quite low. The free tea was a bit slow and its authenticity was dubious.
Frequently criticized
- priceFood was overpriced for what it was
- San Francisco taxSan Francisco tax is 8.6% and I actually paid 14.3
- blackmailing the consumerit's about blackmailing the consumer
- invisible surchargetried adding an invisible surcharge to our order
- pricesprices are not as posted
- rip offit was the biggest rip off
If you're looking for clear, fair pricing, you might want to proceed with caution. Many customers felt the value was poor due to hidden charges and misleading prices. It seems like a place where you need to double-check your bill carefully.
Wie sind die Preise pro Gast bei Dick Lee Pastry?
On average, you’ll spend around 10 per person – from 18 guests. That puts the restaurant in the 1 – 10 € category. For a Chinese Restaurant in San Francisco, that’s actually quite budget-friendly!
While the average sits at 10, our data shows prices are a bit spread out. Ten reviews fall into the 1 – 10 € range, but a good 8 reviews are in the 11 – 20 € range, offering a mix of super affordable and slightly higher-priced options.
Here’s a quick look at what guests spend per person, based on the latest 18 reviews.
Comparing value for money against similar restaurants in San Francisco.
Overall, we think the pricing here is incredibly fair for a Chinese Restaurant in San Francisco. It offers great value, whether you’re looking for a quick, affordable bite or something a little more substantial.
Customer Reviews: what people think about Dick Lee Pastry
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
10
Fresh Food, Friendly Owner, Lively Area
I found this place on a late Saturday night, and it was exactly what was needed! The surrounding area is very lively, the owner is friendly, and best of all. The food was fresh and good. The service was excellent, with a 5-star rating, and the atmosphere also received a 5-star rating. There was no wait time, and the price per person was between $1–$10.
- food10
- owner10
- service10
Price per Person
- 1 - 10 €
Service Intent
- Food Exploration
Service Type
- Dine-in
9
Fresh Dim Sum with Passionate Owner
My experience at this restaurant was very good. The dim sum was incredibly fresh, and it was evident that the owner is truly passionate about food. All the flavors were derived from fresh ingredients, with no added sugar or heavy artificial flavors. The reviewer also noted a large vegetarian selection and highly recommended it for vegetarians.
- dim sum9
- owner9
- flavors9
Service Intent
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
1
Terrible unflavored food, rotten siu mai
My experience at the restaurant was a long wait of half an hour for terrible unflavored food. I was particularly disappointed when I bit into a siu mai that tasted almost rotten.
- food1
- siu mai1
- waiting time2
Service Intent
- Quick Meal
Group Size
- Couple
Service Type
- Takeout
Wait Time
- Long (31+ min.)
2
Long Wait, Awful Service
My experience at the restaurant was marked by a 55 minute wait for a few baked pork buns, egg tarts, and sesame balls. It was disappointing. To make matters worse, when I inquired about the order, I was told they hadn't even started preparing it. The service was awful.
- wait1
- baked pork buns1
- egg tarts1
Price per Person
- 1 - 10 €
Service Intent
- Food Exploration
Service Type
- Takeout
8
Hot Egg Tarts and Friendly Service
My experience at this restaurant was positive, despite a potential language barrier if you don't speak Cantonese. The owners were incredibly friendly and hardworking. I tried a couple of their egg tarts, which were served super hot and fresh. The people there were very sweet.
- owners9
- egg tarts10
- sweet people9
- language barrier4
Das erwartet dich bei Dick Lee Pastry
Loading map…
Children
- Good for kids
Popular for
- Dinner
- Lunch
Offerings
- Small plates
- Quick bite
Dining options
- Dinner
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
What dining options and atmosphere can you expect at Dick Lee Pastry?
At Dick Lee Pastry, you can enjoy a casual dining experience for lunch or dinner. They offer small plates and quick bites, perfect for a relaxed meal. Whether you prefer to dine-in, grab takeout, or have your food delivered, you have convenient service options available.
Is Dick Lee Pastry accessible and suitable for families with children?
Yes, Dick Lee Pastry is designed to be welcoming for everyone. The restaurant features a wheelchair-accessible entrance, ensuring ease of access. It is also considered good for kids, making it an excellent spot for families looking for a casual and enjoyable meal together.
What is the overall customer sentiment for Dick Lee Pastry?
Dick Lee Pastry has a mixed customer satisfaction rate of 51.5%, with an overall score of 5.6 out of 10. While Food (5.9) and Service (6) are generally appreciated, Ambience (4.8) and Value (3.7) receive lower marks.
Are the owners at Dick Lee Pastry friendly?
Yes, many customers have positively noted the owners, describing them as very friendly, charismatic, and sweet people, contributing to a great experience.
What are some common complaints about Dick Lee Pastry?
Common complaints include significant waiting times for orders, concerns about the cleanliness of the establishment, and issues with prices not being as posted or perceived as overpriced.