Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
oChef » Del Taco – Las Vegas
Del Taco - Las Vegas
Photo from Del Taco
Del Taco at a glance
Las Vegas West Las Vegas
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 58 of the guests
#168 out of 192 places to eat in Las Vegas
#5 Fast-Food-Restaurant out of 9 in Las Vegas
Average
4.9 out of 10
Food
Service
Ambience
Value
214
Reviews
41.1%
Satisfaction
Often praised
- Quick service
- Clean environment
- Good portions
Frequently criticized
- Inconsistent food
- Long waits
- Poor atmosphere
The restaurant Del Taco is a popular Fast Food Restaurant located in the vibrant West Las Vegas neighborhood of Las Vegas. When you’re looking for a quick and satisfying meal, this spot offers a convenient solution.
You’ll find a casual atmosphere perfect for a speedy stop, whether you’re grabbing a bite on the go or settling in for a relaxed meal. It’s a reliable choice for those craving classic fast-food favorites.
Overview: Introducting Del Taco
Del Taco seems to offer a quick and generally pleasant experience, with many appreciating the friendly staff and efficient service. However, some visits are marred by issues with the overall atmosphere and occasional lapses in order accuracy.
The food often arrives hot and correctly made, with customers frequently praising the freshness and satisfying portions. Yet, there are instances where food quality, like cold fries or missing ingredients, falls short.
Average
4.9
out of 10
214
Reviews
41.1%
Satisfaction
113
negative
13
neutral
88
positive
Overall, Del Taco holds an average Restaurant Score of 4.9, indicating a generally acceptable experience, though there’s room for improvement. Customer feedback shows a Customer Satisfaction of 41.1%, placing it in the mixed category.
This suggests that while some patrons are pleased, a significant portion encounters issues. The Service (5.1) is often quick and friendly, a point frequently noted.
The Ambience (5.9) is generally clean and quiet, contributing to a pleasant visit. However, the Food (4.5) receives a slightly lower score, with some reports of cold items or incorrect orders.
Value (4.3) also sits in the average range. These insights are drawn from 214 customer comments, with 88 positive and 113 negative observations.
What people like
- Friendly, quick service
- Clean dining area
- Satisfying portions
What people don't like
- Inconsistent food quality
- Long wait times
- Unpleasant atmosphere
Del Taco presents itself as a convenient option, particularly if you’re looking for quick service and a generally clean setting. While many appreciate the friendly staff and satisfying portions, be aware that the overall food quality can be a bit of a gamble.
With a Recommendation Score of 4.9, it’s a place that might serve its purpose for a casual meal, but don’t expect a consistently outstanding experience. It’s best for those prioritizing speed and budget over culinary consistency.
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Verdict: Our expert take on Del Taco
Food (4.5 out of 10)
mentioned by 78% of the guests
When it comes to the food, there are some definite bright spots! Many folks appreciate the portion sizes, the variety of menu options, and that the food often arrives hot and fresh. Some even rave about the fries and sauce.
Based on 28 positive remarks, it seems theres a good foundation here, even if the overall score is an average 4.5. However, the food experience isnt always stellar, with a poor 33.3% customer satisfaction. Many complaints, totaling 48, point to issues like undercooked ingredients (beans, tortillas), bland or flavorless food, and often cold or old fries.
There are also concerns about missing hot sauce and excessive bread in some items.
Food
84
Reviews
33%
Satisfaction
48
negative
8
neutral
28
positive
Rating distribution
What people like
- Good portion sizes
- Hot, fresh food
- Varied menu options
What people don't like
- Food often bland
- Fries often cold
- Undercooked ingredients
Often praised
- foodWe ordered a few burritos, and two of them were customized. The food came out quickly, was hot, and correctly made. The cashier was kind.
- portion sizeYou get a good portion for your money
- 3 tacosordered 3 tacos. Delicious!
- Double Del Cheeseburgerthe Double Del Cheeseburger
- FoodFood:5
- Green Bean BurritosGreen bean burritos with extra green sauce
- Strawberry Spritemy "Strawberry Sprite"
- crinkle cut friesI've been a loyal customer of Del Taco for over 50 years. My go-to order includes the Green Bean Burritos with extra green sauce, along with the Double Del Cheeseburger and their signature crinkle cut fries. It's a consistently satisfying experience.
- freshnessI love this Del Taco! It's always clean and fresh. The customer service is top tier ❤️.
- friesDel Taco probably has the best fast food fries right now
Frequently criticized
- foodfood is LITERALLY never ever fresh!
- friesI waited at the window for 20 minutes, despite being the only customer. To make matters worse, my fries were cold. It's sad that this location can't get things right, even with minimal customers.
- Crunchtadasthey're short on ingredients, sour cream, lettuce & decent cheese
- Del Dorado Burritomissing a burrito. We ordered... 1 Del dorado
- Del Infernoran out of Del Inferno and Scorcho
- FoodFood:2
- Scorchoran out of Del Inferno and Scorcho
- beansUndercooked beans
- bone in my burritoShe continued to argue, becoming angry, so we had to hang up. This is the second time something has gone wrong; about a month or two ago, there was a bone in my burrito. I hope Del Taco finds better workers and a much better manager.
- burritomy food (burrito and fries) cold!???
If youre craving classic fast food with decent portions and dont mind a bit of hit-or-miss quality, it might be worth a try. Just be prepared that some dishes could be bland or cold, so manage your expectations.
Service (5.1 out of 10)
mentioned by 78% of the guests
When it comes to service, this spot is a bit of a mixed bag, landing an average score of 5.1 with 46.2% customer satisfaction. Many of the 43 positive comments praise the friendly staff, quick service, and efficient customer service, especially in the drive-thru. Shout-outs often go to specific employees for their kindness and professionalism, making for a pleasant experience.
However, with 48 negative comments out of 93 total, there's definitely room for improvement. Common complaints revolve around long wait times, disorganization, and instances of bad management or rude employees. Some experiences highlight poor customer service and issues with order accuracy, suggesting inconsistency in the overall service quality.
Service
93
Reviews
46%
Satisfaction
48
negative
2
neutral
43
positive
Rating distribution
What people like
- Friendly, kind staff
- Quick drive-thru
- Excellent customer service
What people don't like
- Long wait times
- Rude employees
- Poor management
Often praised
- staffMost of the staff knows my order every time because I never change it. The staff is always so pleasant, especially Ms. Denise and Maria on the afternoon shift!
- customer serviceMy experience at Del Taco was made exceptional by the server, Nae nae. She was a delight and provided excellent and pleasant customer service. Del Taco should have more employees like her.
- serviceThe service is quick if you go through the drive-through
- cashierThe food came out quickly, was hot, and correctly made. The cashier was kind.
- employeesThe employees were amazing, attentive, and pleasant
- BrianBrian is cool.
- CraigThe one on Craig never had this issue
- Nae naeNae nae is the server who helped take our order and I gotta say she was a delight!!
- crewsThe crews are always friendly
- drive thruthe drive thru wasn't packed do we were served quickly
Frequently criticized
- customer servicebad customer service can’t even get a smile
- servicethe service was a significant letdown, rated at a 1
- waiting timeWaited in at the window for 20 minutes
- managementbad management..bad workers..very bad service and management
- orderDidn't make my order right
- wait timeHad to wait about 5 minutes before being asked
- ServiceService:2
- access to the bathroomproviding you access to the bathroom in a timely manner
- business hourslocked the lobby’s door. Why is this door locked during normal business hours?
- cashierthe cashier that had a nose ring that made her look like a BULL wasnt any help either.
Overall, service here seems to be a roll of the dice. If you catch them on a good day, you'll likely experience friendly, efficient service. But be prepared for potential long waits or less-than-stellar interactions, especially if management issues are at play.
Ambience (5.9 out of 10)
mentioned by 26% of the guests
When it comes to the vibe, theres a definite mix of opinions, with 13 positive observations highlighting aspects like the general cleanliness, a sense of peace, and a great location. Many found the atmosphere pleasant and even cozy, with a quiet noise level making it easy to talk. The overall score for ambience sits at an average 5.9.
However, not everyone was impressed, with 10 negative comments pointing to a "depressing atmosphere" and issues with the dining room being advertised as open but actually locked. Concerns were also raised about general place cleanliness and particularly "horrible" restrooms. Customer satisfaction for the ambience is a mixed 56.5%, suggesting theres room for improvement.
Ambience
23
Reviews
56%
Satisfaction
10
negative
0
neutral
13
positive
Rating distribution
What people like
- Often clean
- Great location
- Quiet atmosphere
What people don't like
- Depressing atmosphere
- Dining room locked
- Unclean restrooms
Often praised
- atmosphereThe server was very patient with me as I was not sure what I wanted. The food was average, and the atmosphere was pleasant.
- cleanlinessIt'd always very clean
- cozyCozy.
- dining areaClean dining area.
- locationgreat location(on Martin Luther King Blvd near the intersection of Lake Mead Blvd)
- noise levelNoise level:Quiet, easy to talk
- peaceenjoyed the peace 🕊️
- restaurant cleanlinessThe restaurant is always clean
Frequently criticized
- atmosphereMy experience at Del Taco was mixed. While the food itself was good, scoring a 4 out of 5, the overall atmosphere was a significant letdown, rated at a 1 out of 5. The main issue was encountering a homeless man right in the drive-thru, which was quite unappetizing and detracted from the dining experience.
- dining roomsign saying the dining room is open
- doorsDoors are locked
- establishmentAbsolutely a joke of an establishment
- homeless mana homeless man chill right in the drive through
- place cleanlinessPlace wasn’t clean
- restroomsrestrooms were horrible.
- signsSigns everywhere saying it’s open and dinning room is open.
If you're looking for a quiet, clean spot with a good location, you might find the ambience pleasant enough. However, be prepared for potential inconsistencies, especially regarding dining room access and restroom cleanliness, which could detract from your experience.
Value (4.3 out of 10)
mentioned by 19% of the guests
When it comes to value, its a bit of a mixed bag, based on 14 customer opinions. Some diners have happily found it to be reasonably priced, even calling certain items a bargain, especially when they catch the deals. If youre on a budget, there are definitely some positive experiences to be had, as noted in 4 positive remarks.
However, the overall sentiment leans towards disappointment, with 7 negative remarks highlighting concerns about the price. Many feel the prices are too high, and specific complaints mention extra charges for things like sauce or mixing milkshakes, which customers find frustrating. This leads to a rather poor customer satisfaction of just 28.6%, despite the overall value score being an average 4.3.
Value
14
Reviews
28%
Satisfaction
7
negative
3
neutral
4
positive
Rating distribution
What people like
- Reasonable prices
- Good deals available
- Budget-friendly
What people don't like
- High prices
- Unexpected charges
- Feeling overcharged
Often praised
- bargainfood was great and a bargain
- budgetif you're on a budget
- dealsthey always have deals
- reasonably pricedReasonably priced.
Frequently criticized
- billrequest the $26 bill
- company orderstore lost over $2,000 for a big company order
- mixing milkshakes chargemixing milkshakes charge so dumb
- overchargedtried to over charge me 5 dollars
- priceit was a bit expensive
- pricesthe prices are way too high now
- sauce chargethey charge for every little thing now sauce charge
If youre looking for a bargain and can snag a deal, you might find some value here. However, be prepared for potential extra charges and higher prices, as many customers felt overcharged. Its a place where you might need to be budget-savvy to avoid disappointment.
How are the prices at Del Taco?
On average, you’ll spend around $13 per person – from 58 guests. That puts the restaurant in the $11–$20 category. For a Fast Food Restaurant, that’s mid-range, maybe slightly above.
Interestingly, while the average is $13, a significant number of diners are actually spending in the $1–$10 range, showing there are plenty of budget-friendly options available, alongside those in the $11–$20 bracket.
Here’s a quick look at what guests spend per person, based on the latest 58 reviews.
Comparing the value for money at this restaurant against similar spots in Las Vegas.
Overall, we think the pricing feels quite fair for a Fast Food Restaurant. It offers a good range of options, from budget-friendly bites to slightly more substantial meals, giving customers flexibility.
Customer Reviews: what people think about Del Taco
Price per Person
- $11–$20
Service Intent
- Delivery
Group Type
- Colleagues
Group Size
- Small Group
Visit Type
- Delivery
Meal Type
- Lunch
1
Terrible Service, Missing Food
My co-worker ordered two layered burritos, one drink, one fry, and a Del Dorado Burrito via Grubhub. Upon arrival, we discovered the Del Dorado Burrito was missing. When we called this location, the worker argued that she had packed it, claiming she checked with the manager, which she hadn't.
We then spoke with manager Amaya, who also insisted she packed the burrito herself, even though the other worker stated she did. Amaya suggested the Grubhub driver might have taken it, despite us explaining we had just opened the seal. She continued to argue, becoming angry, so we had to hang up.
This is the second time something has gone wrong; about a month or two ago, there was a bone in my burrito. I hope Del Taco finds better workers and a much better manager. There was absolutely no customer service.
I would give this location a 0 if possible. Terrible!
- layered burritos5
- Del Dorado Burrito1
- worker1
- manager Amaya1
Price per Person
- $11–$20
Visit Type
- Dine-in
Meal Type
- Dinner
5
Great Service, Disappointing Food & Atmosphere
My experience at this restaurant was marked by great customer service from a welcoming and accurate staff member. However, the food could have been better, and the atmosphere was just kinda depressing.
- customer service9
- food2
- atmosphere2
Price per Person
- $11–$20
Service Intent
- Regular Visit
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
9
Consistently Great Experience at This DT
My experience at this Dunkin' Donuts has been consistently great. I visit both in the morning and at night, and each time, the crews are always friendly, providing timely service with a smile. The food and atmosphere are both rated a perfect 5, and the service also receives a 5-star rating.
- crews10
- service10
- food10
Price per Person
- $1–$10
Service Intent
- Food Exploration
Visit Type
- Dine-in
Noise Level
- Quiet
8
Good food, but small chip portions
My experience at the restaurant was largely positive, especially regarding the food, which I rated a 5 out of 5. However, when ordering the chip and Queso, I was disappointed by the small portion of chips provided. I suspect this is a cost-saving measure.
The atmosphere was also enjoyable, rated at 4 out of 5, and the noise level was quiet, making it easy to converse.
- food10
- atmosphere8
- noise level9
- chip and Queso3
Price per Person
- $21–$30
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
2
Salt and Pepper Overload, Poor Service
My experience at this restaurant was extremely disappointing. The person taking my order didn't understand it, and despite politely asking for a single combo, I received food that was adulterated with massive amounts of salt and pepper. This seemed to be a combination of the server's misunderstanding and the prep guy's apparent lack of care, as if they were just 'having fun'.
I'm planning to return tomorrow to see if the manager will be as happy as they were when I request a $26 bill. This felt like a purely evil act.
- salt and pepper1
- order2
- bill2
What Del Taco offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Late-night food
- Vegetarian options
- Coffee
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Drive-through
- Dine-in
- Takeout
- Delivery
Parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What kind of food and dining options can you expect at Del Taco?
At Del Taco, you can enjoy quick bites, late-night food, and vegetarian options. They serve breakfast, lunch, and dinner, with seating available for your convenience. Don’t forget to grab a coffee or dessert too!
What service and accessibility features does Del Taco in West Las Vegas offer?
Del Taco provides various service options including drive-through, dine-in, takeout, and delivery. For accessibility, you’ll find a wheelchair accessible entrance, parking lot, and restroom, ensuring a comfortable visit for everyone.
What is the overall customer sentiment for Del Taco?
Del Taco has an overall **Restaurant Score** of **4.9** and **Customer Satisfaction** at **41.1%**. While **Ambience** (5.9) and **Service** (5.1) are generally acceptable, **Food** (4.5) and **Value** (4.3) are perceived as average.
Is the service at Del Taco generally good?
Many customers report positive experiences with the service, highlighting friendly staff and quick drive-thru times. However, some have noted issues with long waiting times and occasional poor customer service.
What are common complaints about Del Taco's food?
While some find the food satisfying and fresh, common complaints include cold fries, undercooked beans, missing ingredients, and general inconsistency in food quality.