oChef » COSTA MAYA – Las Vegas

COSTA MAYA - Las Vegas

Bar & Grill COSTA MAYA in Las Vegas
Photo from COSTA MAYA
How do the guests rate it?
COSTA MAYA at a glance
Las Vegas Downtown East
$$
Price per Person $31–$40
mentioned by 5 of the guests
#128 out of 192 places to eat in Las Vegas
#9 Bar & Grill out of 9 in Las Vegas
Good
6.2 out of 10
5.8
Food
4.5
Service
8.3
Ambience
3
Value
76

Reviews

57.9%

Satisfaction

Often praised
  • Vibrant atmosphere
  • Lively music
  • Quality drinks
Frequently criticized
  • High prices
  • Inconsistent service
  • Poor food

The restaurant COSTA MAYA KITCHEN AND BAR is a vibrant Bar & Grill located in the heart of Las Vegas’s Downtown East neighborhood. You can expect an energetic atmosphere, often featuring live music that sets the perfect backdrop for your evening.

This cozy, casual, and trendy spot offers a fantastic escape where you can unwind and enjoy yourself.

Overview: Introducting COSTA MAYA

COSTA MAYA offers a lively experience, often praised for its electric atmosphere and diverse Hispanic music that keeps the dance floor buzzing. Guests frequently enjoy the spectacular drinks and varied hookah options, making it a spot for a good time.

However, some visitors have noted inconsistencies. While the setting is engaging, opinions on the food quality can be mixed, and there are recurring concerns about the service and overall price, with some finding it a bit expensive.

Good
6.2 out of 10
76

Reviews

57.9%

Satisfaction

32

negative

0

neutral

44

positive

Overall, COSTA MAYA earns an average Restaurant Score of 6.2, with Customer Satisfaction sitting at a mixed 57.9%. This assessment is drawn from 76 customer opinions, comprising 44 positive and 32 negative remarks.

While the general sentiment is somewhat balanced, there are clear areas of strength and weakness that shape the overall experience. The Ambience (8.3) stands out as a strong point, frequently lauded for its vibrant energy and music.

Food (5.8) and Service (4.5) both fall into the average category, though opinions are quite divided. The Value (3) is a clear area for improvement, with many guests finding the pricing to be on the higher side.

What people like
  • Vibrant atmosphere
  • Lively music selection
  • Quality drinks & hookah
What people don't like
  • High prices
  • Inconsistent service
  • Poor food quality

With a Recommendation Score of 6.1, COSTA MAYA presents a mixed bag. If you’re seeking a vibrant spot with great music and drinks for a night out, it could be a good fit.

The energetic atmosphere is a definite draw for those looking to socialize and dance. However, be mindful of the potential for inconsistent food quality and service, and prepare for prices that some find steep.

It’s a place to consider if the lively scene is your priority, but perhaps not for a quiet, value-driven dining experience.

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Verdict: Our expert take on COSTA MAYA

Food (5.8 out of 10)

mentioned by 82% of the guests

When it comes to the food, many guests have found reasons to celebrate! With 13 positive remarks out of 23 total, theres praise for the delicious food, spectacular drinks, and top-notch hookah options, all part of a fantastic menu. The overall score for food sits at an average 5.8, suggesting a decent, if not outstanding, culinary experience.

However, its not all smooth sailing, as 10 negative comments point to some significant issues. Concerns frequently pop up about the food being stale, not fresh, or even served ice cold, with general complaints about the food quality and drinks. Customer satisfaction is a mixed 56.5%, indicating that while some enjoy it, others leave feeling quite disappointed.

5.8 Food

23

Reviews

56%

Satisfaction

10

negative

0

neutral

13

positive

Rating distribution
What people like
  • Delicious food
  • Spectacular drinks
  • Top-notch hookah options
What people don't like
  • Stale food served
  • Poor food quality
  • Food served cold

Often praised

  • food
  • drinks
  • hookah
  • Chicken Wings
  • hookah options
  • menu

Frequently criticized

  • food
  • food quality
  • drinks
  • fresh

If you're looking for a place with a great menu and good hookah options, it might be worth a try, especially for celebrations. However, be aware that the food quality can be inconsistent, so you might want to manage your expectations regarding freshness and temperature.

Service (4.5 out of 10)

mentioned by 76% of the guests

While the overall customer satisfaction for service sits at a rather low 36%, there are glimmers of hope. Based on 9 positive remarks out of 25 total, some guests truly appreciate the owners dedication and the super professional DJ. Others highlighted the good attention received, even praising a security guard for their helpfulness, making some feel very welcome.

However, the service experience averages out to an average 4.5 score, largely due to 16 negative comments. Many reported poor service, issues with employees and waitresses lacking customer service skills, and frustrating inconsistencies with opening hours. Some found the service pésimo and even despota, ' leading to a very bad experience.

4.5 Service

25

Reviews

36%

Satisfaction

16

negative

0

neutral

9

positive

Rating distribution
What people like
  • Dedicated owners
  • Professional DJ
  • Good attention
What people don't like
  • Poor service
  • Opens late
  • Lacks customer skills

Often praised

  • service
  • DJ
  • attention
  • customer satisfaction
  • owners
  • security guard

Frequently criticized

  • service
  • customer service
  • opening hours
  • business management
  • customer service skills
  • employees
  • experience
  • opens late
  • promotion
  • waitress

If you're considering a visit, be prepared for a mixed bag when it comes to service. While some find the attention excellent, many others have faced significant issues with staff and operational consistency. It might be a hit or miss, so manage your expectations, especially regarding promptness and customer interaction.

Ambience (8.3 out of 10)

mentioned by 71% of the guests

The vibe here is definitely a highlight! With a solid score of 8.3 and customer satisfaction at 84.6%, its clear most folks love the atmosphere. Patrons rave about the live music, electric energy, and incredible variety of Hispanic music, making it a fantastic nightlife spot.

The dance floor is always buzzing, and karaoke nights add to the fun, based on 22 positive comments. However, its not entirely perfect. Out of 26 total opinions, there were 4 negative remarks, mostly noting that the place or establishment can sometimes feel completely solo or empty.

One specific complaint mentioned a singing contest where the owner's girlfriend competed, which felt like cheating. While these are minor points, they suggest that the energy might not always be consistent.

8.3 Ambience

26

Reviews

84%

Satisfaction

4

negative

0

neutral

22

positive

Rating distribution
What people like
  • Live music, DJ
  • Vibrant atmosphere
  • Dance floor, karaoke
What people don't like
  • Can feel empty

Often praised

  • atmosphere
  • music
  • Hispanic music
  • 7ft pool table
  • Cuban music
  • amazing sound
  • dance floor
  • energy
  • events
  • good time

Frequently criticized

  • place
  • establishment
  • singing contest

If you're looking for a lively spot with great music and a dance floor, this place is definitely worth checking out for a fun night. Just be aware that it might occasionally feel a bit quiet, so aim for their event nights to catch the best vibe.

Value (3 out of 10)

mentioned by 12% of the guests

When it comes to value, it seems there arent any positive sentiments to report. Out of the 2 customer opinions, none highlighted any aspect of the pricing as a plus, indicating a lack of perceived affordability. However, the feedback clearly points to concerns about the cost.

Customers frequently mentioned the price and prices as being un poco caro (a bit expensive) or aparte de eso caro' (besides that, expensive). This contributes to a poor score of 3 and a poor customer satisfaction of 0%, suggesting significant room for improvement.

3 Value

2

Reviews

0%

Satisfaction

2

negative

0

neutral

0

positive

Rating distribution
What people like
What people don't like
  • High prices

Often praised

No positive aspects so far.

Frequently criticized

  • price
  • prices

If youre looking for great value, this might not be the spot for you. With consistently high prices being a concern, its clear that affordability isn't a strong suit here. Be prepared to pay a bit more than you might expect.

How are the prices at COSTA MAYA?

On average, you’ll spend around 39 per person – from 5 guests. That puts the restaurant in the $31–$40 category. For a Bar & Grill, that’s mid-range, maybe slightly above.

While the data is limited to just 5 customers, it gives us a good indication. Looking at the broader pricing landscape, there are options clustering around the $21–$30 mark, but also a very premium end, showing a good spread of choices in the market.

Here’s a quick look at what guests spend per person, based on the latest 5 reviews. While this data is limited, it gives a good indication of the spending patterns.

A comparison of value for money for this restaurant against similar spots in Las Vegas.

Considering its a Bar & Grill in Las Vegas, we think the 39 $ price point feels fair for a solid mid-range experience. Its a good spot if you’re looking for quality without breaking the bank.

Customer Reviews: what people think about COSTA MAYA

Visit Type
  • Casual Outing
Service Type
  • Dine-in
Meal Type
  • Dinner
Noise Level
  • Loud
Cesar O.
Review date: 10/28/2024
9
Amazing Experience with Great Sound and Events
What a great experience! The restaurant now has amazing sound and their events make for a pleasant evening. I had a great time.
  • amazing sound10
  • events9
  • pleasant evening9
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Meal Type
  • Dinner
Noise Level
  • Loud
Jonathan G.
Review date: 10/26/2024
9
Great Music, Food, and Atmosphere!
Last night was super good. The DJ was super professional, the food was great, the atmosphere was amazing, and the service was excellent. I honestly had a super good time. I recommend this place if you want to hear good music.
  • DJ10
  • food9
  • atmosphere9
Visit Type
  • Solo Dining
Service Type
  • Dine-in
Bárbara M.
Review date: 08/15/2024
2
Terrible Service and Bad Food
My experience at the restaurant was very poor. The customer service was bad, and the opening hours did not match the location's hours. The food was bad, and the establishment was mostly empty.
  • customer service2
  • opening hours2
  • food2
Visit Type
  • Food Exploration
Service Type
  • Dine-in
BOHEMIO
Review date: 08/14/2024
2
Simple Food, Lacking Essence and Service
My experience at this restaurant was quite disappointing. The food, even the simplest dishes, tasted better than what they offer here. They claim to be 'Costa Maya' but lack any essence of it. It feels like they need people who truly know how to run a business and have some common sense in customer service. The place is empty most of the time, they never open at the same hour, there's a lack of promotion, and a significant lack of quality in food. They have absolutely no idea about customer service.
  • food quality2
  • customer service1
  • business management2
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Noise Level
  • Quiet
Walter L.
Review date: 08/14/2024
1
Terrible Service and Food
My experience at the restaurant was awful. The service was the worst I've ever encountered, and the food was equally bad. The place was also completely empty.
  • service1
  • food2
  • place3

What COSTA MAYA offers

Highlights

  • Live music
  • Sports
  • Bar games
  • Live performances
  • Great beer selection

Planning

  • Accepts reservations

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible seating

Crowd

  • LGBTQ+ friendly
  • Transgender safespace
  • Groups

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Amenities

  • Restroom
  • Bar onsite

Offerings

  • Dancing
  • Food at bar
  • Late-night food
  • Hard liquor
  • Vegan options
  • Happy hour drinks
  • Food
  • Quick bite
  • Wine
  • Coffee
  • Beer
  • Small plates
  • Happy hour food
  • Cocktails
  • Organic dishes
  • Vegetarian options
  • Alcohol

Dining options

  • Table service
  • Dessert
  • Dinner
  • Seating
  • Counter service

Service Options

  • Dine-in

Parking

  • Free street parking
  • Free parking lot

Atmosphere

  • Cozy
  • Casual
  • Trendy

FAQs

What accessibility features and parking options does COSTA MAYA KITCHEN AND BAR offer?
COSTA MAYA KITCHEN AND BAR ensures a welcoming experience with wheelchair accessible entrance, parking lot, and seating. You’ll also find convenient free street parking and a free parking lot available for your visit.
At COSTA MAYA KITCHEN AND BAR, you’ll discover a cozy, casual, and trendy atmosphere, perfect for dinner or a quick bite. They offer table and counter service, with a full bar onsite featuring happy hour drinks and food, late-night options, and vegan/vegetarian choices.
COSTA MAYA holds an average **Restaurant Score** of **6.2** and a mixed **Customer Satisfaction** of **57.9%**. Its **Ambience** (8.3) is highly rated, while **Food** (5.8) and **Service** (4.5) are average, and **Value** (3) is a common concern.
You can expect an **electric atmosphere** with a fantastic variety of **Hispanic music**, including Cuban genres. The dance floor is often buzzing, and there’s a 7ft pool table for entertainment.
Some visitors have noted issues with **service**, citing a lack of customer service skills and inconsistent attention. Additionally, the **price** is often mentioned as a negative, with some finding it expensive.
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Location
1815 E Charleston Blvd, 89101 Las Vegas
Opening hours
Monday
8:00 PM – 3:00 AM
Tuesday
Closed
Wednesday – Thursday
8:00 PM – 3:00 AM
Friday – Saturday
8:00 PM – 4:00 AM
Sunday
8:00 PM – 3:00 AM