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oChef » Chicken G’s – San Francisco
Chicken G's - San Francisco
Photo from Chicken G’s
Chicken G's at a glance
San Francisco Union Square
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 114 of the guests
#1706 out of 2403 places to eat in San Francisco
#8 Fast-Food-Restaurant out of 35 in San Francisco
Good
6.9 out of 10
Food
Service
Ambience
Value
672
Reviews
65.6%
Satisfaction
Often praised
- Flavorful chicken
- Attentive staff
- Generous portions
Frequently criticized
- Cleanliness concerns
- Service inconsistencies
- Unpleasant atmosphere
The restaurant Chicken G’s is a popular fast food spot nestled in the vibrant Union Square neighborhood of San Francisco. If you’re searching for a quick bite or delicious late-night food, this is your go-to destination.
You’ll find a casual atmosphere perfect for a relaxed meal, whether you’re grabbing lunch, dinner, or just need a convenient option after hours. They also cater to diverse dietary needs with halal food and vegetarian options available.
Overview: Introducting Chicken G's
Chicken G’s offers a compelling experience, particularly for those seeking satisfying meals. Many appreciate the generous portions and the distinctive flavors of their main dishes, often described as quite addictive.
The welcoming staff also contributes positively to the overall visit. However, the dining environment can be a point of concern, with some guests noting issues with cleanliness and the presence of bugs.
While the core offerings are strong, these aspects occasionally detract from an otherwise enjoyable meal.
Good
6.9
out of 10
672
Reviews
65.6%
Satisfaction
183
negative
48
neutral
441
positive
Chicken G’s earns a respectable 6.9 overall score, placing it in the good category, though customer satisfaction sits at a mixed 65.6%. This suggests that while many find the experience positive, there’s a notable segment with reservations.
The restaurant garnered 672 opinions, with 441 positive and 183 negative, indicating a generally favorable but not universally acclaimed reception. The Food (7.4) is clearly a highlight, consistently praised for its quality and taste.
Service (6.4) and Value (6.4) are more of a mixed bag, with some finding them excellent and others encountering issues. The Ambience (5.6) lags slightly, often cited for needing improvement in certain areas, despite some positive notes on its spaciousness and amenities.
What people like
- Flavorful chicken
- Attentive staff
- Generous portions
What people don't like
- Cleanliness concerns
- Service inconsistencies
- Unpleasant atmosphere
Chicken G’s presents a compelling case for its core offerings, particularly if you prioritize flavorful chicken and substantial portions. With a 7.2 recommendation score, it’s worth considering for a casual meal, especially if you’re in the mood for their signature dishes.
However, be prepared for potential inconsistencies in service and a dining environment that might not always meet expectations for cleanliness. If these aspects are crucial for your dining experience, you might find it a mixed bag, but the food often makes up for it.
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Verdict: Our expert take on Chicken G's
Food (7.4 out of 10)
mentioned by 96% of the guests
Alright, lets talk food! Based on 408 customer opinions, the culinary experience here generally hits the mark. With a solid score of 7.4 and customer satisfaction at 71.6%, its clear many folks are enjoying their meals.
Diners frequently rave about the delicious, crispy chicken, often paired with fantastic homemade sauces, satisfying mac and cheese, and even complimentary chai. However, not every dish is a winner, as evidenced by 80 negative remarks. Some guests have encountered issues like undercooked chicken, overly oily food, or cold mac & cheese.
There were also mentions of tasteless fries, suggesting some inconsistency in side dishes that could use a little more attention.
Food
408
Reviews
71%
Satisfaction
80
negative
36
neutral
292
positive
Rating distribution
What people like
- Crispy, juicy chicken
- Delicious homemade sauces
- Generous portions
What people don't like
- Undercooked chicken
- Oily food concerns
- Inconsistent side quality
Often praised
- chickenMy experience at this restaurant was fantastic, especially concerning the food. I honestly suspect they put something in the chicken to make it so damn addictive! The food quality was rated a 5, and the atmosphere was also a perfect 5.
- foodThe food was amazing, bursting with flavors and cooked to perfection.
- chicken sandwichMy experience at this restaurant was exceptional. I had one of the best ever chicken sandwiches I've ever tasted in San Francisco. It was absolutely worth it, and I highly recommend it as a must visit.
- fried chickenMy experience at this restaurant was fantastic! I found it to be one of the best spots for fried chicken and the fried chicken sandwich in the city. The food was excellent, and the atmosphere was great, both rated a 5 out of 5.
- friesI just wish it had more flavor. It also came with fries, and they were pretty good. They look like they are dusted with paprika or maybe bay seasoning, though it didn't taste like it.
- fried chicken sandwichHuge, crispy, hot, juicy, and flavorful piece of deep fried chicken. Probably the best fried chicken sandwich in the city!
- chicken sandwichesMy experience at this restaurant was 10 out of 10! I had huge, awesome, amazing chicken sandwiches. The service was also friendly and grateful.
- Mac and cheeseThe Mac and cheese is creamy and delicious, a slight bit sweet
- coleslawIt was perfectly cooked and seasoned well. The sides were good too; I got mac n cheese and coleslaw, but the fried chicken was fire.
- portionsMy husband and I consider this our favorite place to order from in San Francisco. The chicken is super crispy and always fresh, with very generous portions. We recently visited the shop, and the people working there were super friendly and helpful.
Frequently criticized
- friesThey then tried to serve very old fries, which was dissatisfying as I come here for the freshness. They did remake it, which is to their credit, but many of the fries were undercooked, as though they hadn't thawed before frying. To make matters worse, the second round of fries was smothered in hot seasoning, which actually made me sick to my stomach.
- chickenthe chicken and the sandwich was just not good
- food" WRONG! The food was absolutely horrible. I would not recommend coming here if you want to remain sane.
- chicken sandwichThe chicken sandwich... was crispy but excessively large
- sandwichMy previous visit on 9/13/2023 was a bust. New people were working, and they overloaded my sandwich with lettuce. They then tried to serve very old fries, which was dissatisfying as I come here for the freshness.
- macaroni and cheeseHowever, my experience with the macaroni and cheese was disappointing. The chef served me macaroni and cheese that was 83° and wasn't even cooked or brown. The first time I had it, it was in a different container with crumbly, crispy cheese on top and was very good.
- Mac n cheeseHowever, my review also reflects the tables being dirty, which was noticeable as there was absolutely nobody else dining but one other person. My side of Mac n cheese was room temperature at best and lacked flavor. The service was great and overall experience was good.
- breadthey should change the bread to thicker slices or to a nice brioche bread
- drinkdrinks is NOT there
- french friesI was glad to see a new place opening on Kearny, but this one was sort of meh. The french fries were a disappointment; they looked different than in photos, were soggy crinkle-cut fries that seemed like they came straight from the grocery store and were cooked poorly. The chicken sandwich, a spicy version, was crispy but excessively large.
If you're craving a hearty, flavorful chicken sandwich or crispy fried chicken, this spot is definitely worth a try. Just be mindful that some sides might be a hit or miss, and there have been occasional concerns about food consistency.
Service (6.4 out of 10)
mentioned by 62% of the guests
Alright, lets dive into the service experience! With a score of 6.4 and customer satisfaction sitting at 58.7%, its a bit of a mixed bag, landing squarely in the average to mixed territory. Many customers, 88 out of 150 total comments, frequently praise the friendly staff, outstanding service, and quick meal times.
Specific shout-outs often go to employees like Andres and Earl for their attentiveness and professionalism, making visits memorable. On the flip side, 55 comments highlight some significant issues. Concerns include rude staff members, long waiting times, and slow service.
Some even reported horrible experiences with employees being unaccommodating, rushing customers, or unsanitary food handling, indicating that consistency in service quality is definitely an area for improvement.
Service
150
Reviews
58%
Satisfaction
55
negative
7
neutral
88
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick service
- Outstanding customer service
What people don't like
- Rude staff
- Long waiting times
- Unsanitary practices
Often praised
- serviceThe service was top-notch - friendly, attentive, and efficient.
- staffWe arrived before opening, and they kindly allowed us to come in and look at the menu. The staff walked us through their options, and the chicken was PERFECTLY crispy and just delicious. I'm still craving the hint of curry in their seasoning now that I'm back home in WA.
- ServiceService was friendly and fast
- customer serviceEach dish I tried left me wanting more. What truly sets Chicken G's apart, however, is the exceptional customer service. Andres and Earl consistently go above and beyond to ensure a fantastic dining experience.
- employeesemployees, like Andres and Earl, always meet people with a smile and make you feel welcome
- friendlinessAdditionally, employees like Andres and Earl consistently meet people with a smile, making you feel welcome and providing an enjoyable experience every time. Their friendliness and professionalism enhance the overall atmosphere, making Chicken G’s more than just a place to eat; it’s a community-friendly space that goes the extra mile to make everyone feel welcome.
- Andres and EarlAndres and Earl always go above and beyond
- EdwardThanks to the employee Edward
- Shekhar and AndreasShekhar and Andreas really know how to take care of their customers
- Zaman at the tillIt's the ultimate spot for mouthwatering fried chicken in town. Zaman at the till was incredibly welcoming, making the service stand out. What's more, they offer a kids' play area and a dedicated prayer space, which adds significant convenience for families and individuals alike.
Frequently criticized
- serviceMy experience at this restaurant was marked by trash service. There was only one employee who struggled to operate the machine, and no cook was present.
- waiting timehad to wait for 15min to get my two-piece combo
- staffThe guy working there didn't care about keeping the food delivery guy
- employeethe employee even though he was wearing gloves, he was touching his phone
- workersWhile the food rocks, some of the worst service I have ever experienced at a restaurant. Take out orders take 3x longer than estimates online, the workers take forever to help you and will sometimes flat out ignore you.
- bad attitudehe was just having a bad day
- cashierThe cashier who also doubled as the expeditor, was handing food by hand
- closing soonhe said they were closing soon
- complainI called the number on the bottom of the receipt to complain
- cookMy experience at this restaurant was marked by trash service. There was only one employee who struggled to operate the machine, and no cook was present. They urgently need to hire more people or address their staffing situation.
If you're looking for a quick meal and hoping for a friendly face, you might just get lucky with some truly outstanding service. However, be prepared for the possibility of longer waits or less-than-stellar interactions, as the service experience can be quite inconsistent.
Ambience (5.6 out of 10)
mentioned by 38% of the guests
Many guests appreciate the overall atmosphere, often highlighting the comfortable upstairs seating area with couches, and the thoughtful addition of a kids play area and even a prayer area. With 40 positive remarks out of 79 total opinions, theres a definite appreciation for these features, contributing to a somewhat positive vibe. However, the experience isn't always perfect, as reflected by an average score of 5.6 and a mixed customer satisfaction of 50.6%.
A significant number of 35 negative comments point to issues like dirty tables, general cleanliness concerns, and even mentions of bugs or flies. Some also found the parking to be quite challenging.
Ambience
79
Reviews
50%
Satisfaction
35
negative
4
neutral
40
positive
Rating distribution
What people like
- Kids' play area
- Dedicated prayer area
- Ample seating
What people don't like
- Dirty tables
- Bugs/flies present
- Difficult parking
Often praised
- atmosphereAdditionally, employees like Andres and Earl consistently meet people with a smile, making you feel welcome and providing an enjoyable experience every time. Their friendliness and professionalism enhance the overall atmosphere, making Chicken G’s more than just a place to eat; it’s a community-friendly space that goes the extra mile to make everyone feel welcome.
- placeNice open place with ample seating
- AtmosphereAtmosphere:5
- play areasmall play area downstairs for the kids
- prayer areaprovision of a dedicated prayer area is a significant plus
- bathroomsclean bathrooms
- cleanlinesscurrently clean
- couchesBut they're comfy
- decorAmazing decor at the entrance
- dining arealarge dining area
Frequently criticized
- tablesThe samples of hot Indian chai tea were delicious, as well as the fresh pineapple juice drink. However, my review also reflects the tables being dirty, which was noticeable as there was absolutely nobody else dining but one other person. My side of Mac n cheese was room temperature at best and lacked flavor.
- placeNot to mention there are flies everywhere. It was an absolutely horrible place, food, and service. It upset me, my friends' pockets, AND my stomach.
- cleanlinessthe cleanliness of the place left something to be desired
- hygieneif hygiene was taken seriously
- ParkingParking is rough
- atmosphereIf you like bugs crawling around you while you eat, then Chicken GS is the place for you. My experience was far from pleasant, with the atmosphere being particularly off-putting due to the presence of insects. The food and service were also underwhelming.
- benchThe bench I sat on was all scuffed up
- bugsbugs crawling around you while you eat
- cleaning of tablesNeed to work on cleaning tables faster
- dine-in environmentThe dine-in environment could use some attention
If youre looking for a spot with unique amenities like a kids play area and prayer space, it might be worth a visit. However, be prepared for potential cleanliness issues and tricky parking, which could detract from your overall enjoyment.
Value (6.4 out of 10)
mentioned by 19% of the guests
When it comes to value, this spot offers a bit of a mixed bag, with many customers praising the generous portions and saying its truly "insane value" or a "great deal. " Folks appreciate the "affordable" options and feel the large sandwiches are definitely "worth it, " especially with no hidden fees or tip requests. With 21 positive remarks, it seems many find the pricing quite reasonable for what you get.
However, the value proposition isnt universally loved, as some find it pricey or even overpriced for a chicken place. There are also concerns about preset tips and the inability to just buy a sandwich without a side, which can make the overall cost feel higher. With a score of 6.4 and customer satisfaction at 60% based on 35 total opinions, its clear theres room for improvement in consistency.
Value
35
Reviews
60%
Satisfaction
13
negative
1
neutral
21
positive
Rating distribution
What people like
- Insane value
- Affordable options
- Generous portions
What people don't like
- Can be pricey
- Mandatory combos
- Preset tips
Often praised
- priceThe chicken was perfectly cooked, with a nice and crispy exterior that still managed to be moist within. What really stood out was the giant sandwich size, which was well worth the price and guaranteed to fill you up. I'd definitely recommend this place.
- pricesWith competitive prices
- Price per personMy experience involved getting the G meal for 21 bucks. It came with 4 sizable pieces of fried chicken, Texas toast, and 2 sides.
- affordablevery affordable ($12-14 for sandwich and side)
- affordable optionsone of the more affordable options in the area
- cheap priceswith cheap prices
- dealI had a huge sandwich with fresh and juicy chicken. It also came with a side, which made it a good deal in the city. The food was excellent, and the overall experience was very positive.
- great valuefor a great value
- insane valueI truly can say there is insane value in the food because the chicken sandwich is loaded with chicken
- no hidden feesNo hidden fees
Frequently criticized
- priceIf you Don’t want a side, the price stays the same.
- pricesThe food looked good, and we ordered two meals. We were astonished to see the prices, thinking "pricy! Must be good right?
- $55I want my 55$ back immediately
- EBT acceptancesaying that they accepts ebt they even says they accepts ebt
- Price per person$20 for a burger not good
- ordering foodit’s more expensive online
- overpriced$28 for a four piece, two sides, and a drink
- preset tipspreset tips were way higher
- priceyVery pricey for a chicken place
- sandwich and a sidea little disappointed that you can’t just buy a sandwich, they only offer a sandwich and a side.
If youre looking for substantial portions and dont mind potentially paying a bit more for the full experience, you might find great value here. However, be aware that some customers feel it can be a bit pricey, especially if you're not looking for a full meal or encounter unexpected charges.
How are the prices at Chicken G's?
You’re looking at roughly 20 per person – reported by 114 diners. That puts it in the $11–$20 category. For a Fast Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the full picture, most diners spend within the $11–$20 range, showing prices are quite consistent around that average, though a few folks do splurge a bit more.
Here’s a quick look at what guests spend per person, based on the latest 114 reviews.
Comparing this restaurant’s value for money against similar spots in San Francisco.
Considering its a Fast Food Restaurant in San Francisco, we think the pricing feels pretty fair. Its not the cheapest bite in town, but it offers good value for a quick and satisfying meal.
Customer Reviews: what people think about Chicken G's
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
9
Best Chicken Tenders in the City!
This place is the truth. While it's not fancy and I wouldn't choose to eat in here, if you're looking for great chicken tenders, this is the best place I've found in the city. The food was rated a 5 out of 5, and the service a 4.
The atmosphere received a 3.
- chicken tenders10
- food10
- service8
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
9
Delicious Chicken Burgers and Fries!
I had a really great experience at this restaurant. They serve very tasty chicken burgers made with real chicken. They are a bit spicy, but still incredibly delicious.
The fries were also super delicious. The prices are very good, and the quality and flavor of the burgers are highly recommended.
- chicken burgers9
- fries9
- prices8
Visit Type
- Casual Outing
Service Type
- Dine-in
6
Love the Chicken Sandwich, Mac & Cheese Issue
I really love the chicken sandwich! However, my experience with the macaroni and cheese was disappointing. The chef served me macaroni and cheese that was 83° and wasn't even cooked or brown.
The first time I had it, it was in a different container with crumbly, crispy cheese on top and was very good. But the second time, it was disgusting. I didn't attempt to eat it because it was not held at a proper temperature.
It's a shame because I truly love the chicken sandwich, but if the macaroni and cheese can't be prepared correctly, I wonder what else might be an issue.
- chicken sandwich9
- macaroni and cheese1
- proper temperature1
Visit Type
- Food Exploration
Service Type
- Dine-in
8
Great Chicken, Worth the Price
My experience at this restaurant was largely positive, especially concerning the food. The chicken was great, described as moist, very favorable, and impressively large, making it feel worth the price. While the food was excellent, there was a minor issue with order accuracy, as sometimes orders get messed up.
Despite this, it remains a great place to eat.
- chicken10
- large portion9
- price9
- orders4
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Noise Level
- Quiet
9
Massive and Tasty Chicken Sandwich!
My experience at this restaurant was fantastic. I tried their Big G chicken sandwich, which was massive and tasty. I've never had a bad experience here and always leave satisfied.
I highly recommend giving them a try!
- Big G chicken sandwich9
- experience10
- satisfied10
What Chicken G's offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Wi-Fi
- Free Wi-Fi
Offerings
- Late-night food
- Salad bar
- Coffee
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Catering
- Counter service
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Dine-in
- Delivery
Pets
- Dogs allowed
Parking
- Paid street parking
Atmosphere
- Casual
FAQs
What kind of food and dining options can you expect at Chicken G's?
At Chicken G’s, you can enjoy a variety of fast food offerings, including delicious halal food and vegetarian options. Whether you’re looking for a quick bite, lunch, or dinner, they provide counter service and comfortable seating. They also offer catering services for your events.
Does Chicken G's offer convenient service options and amenities in San Francisco?
Yes, Chicken G’s in San Francisco provides several convenient service options, including dine-in, delivery, and no-contact delivery. You can also stay connected with free Wi-Fi available. For families, they have a kids’ menu and high chairs, making it good for kids.
What are the main strengths of Chicken G's?
Customers frequently praise Chicken G’s for its delicious and flavorful chicken, often highlighting the generous portion sizes and the friendly, attentive staff.
What are some common concerns at Chicken G's?
Some patrons have noted issues with cleanliness in the dining area, occasional service inconsistencies, and a less-than-ideal atmosphere due to factors like dirty tables or bugs.
How does Chicken G's score overall, and what are its key performance areas?
Chicken G’s holds an overall score of **6.9**, with **Food** (7.4) being its strongest aspect. **Service** (6.4) and **Value** (6.4) are considered average, while **Ambience** (5.6) is an area that could see improvement.