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oChef » Cazuela – San Francisco
Cazuela - San Francisco
Photo from Cazuela
Cazuela at a glance
San Francisco St. Mary’s Park
- 🌮 Mexican Restaurant
$$
Price per Person $21–$30
mentioned by 12 of the guests
#832 out of 2403 places to eat in San Francisco
#40 Mexican Restaurant out of 134 in San Francisco
Good
7.8 out of 10
Food
Service
Ambience
Value
59
Reviews
76.3%
Satisfaction
Often praised
- Authentic cuisine
- Great service
Frequently criticized
- Poor value
- Website issues
The restaurant Cazuela is a vibrant Mexican Restaurant nestled in San Francisco’s St. Mary’s Park neighborhood. You’ll find a casual atmosphere perfect for a quick bite or enjoying small plates.
Whether you’re craving authentic Cazuela comida mexicana or just a coffee, this spot offers a welcoming experience for you to savor.
Overview: Introducting Cazuela
Cazuela seems to offer a truly authentic culinary experience, with many praising the food quality and generous portions . While the ambience might be described as a hole in the wall , its charm is noted, even featuring doggos .
However, some found the interior a bit messy and lacking in organization, suggesting it’s still a work in progress. Despite this, the service often receives positive remarks for its attentiveness and kindness from the staff.
Good
7.8
out of 10
59
Reviews
76.3%
Satisfaction
9
negative
5
neutral
45
positive
Cazuela earns a solid overall score of 7.8, reflecting a generally positive dining experience. Customer satisfaction stands at a respectable 76.3%, indicating that most patrons leave content.
This assessment is drawn from 59 customer observations, with 45 positive remarks outweighing the 9 negative ones, painting a clear picture of what to expect. The culinary offerings are a clear highlight, with Food scoring an excellent (8.8).
The Service also performs well, rated as good (7.2), with staff often described as attentive. However, the Ambience registers as average (5.6), and the Value proposition is notably poor (2), suggesting that while the food is a draw, the overall setting and pricing might not impress everyone.
What people like
- Excellent food quality
- Attentive, kind service
- Authentic cuisine
What people don't like
- Poor value
- Disorganized setting
- Website order problems
If you prioritize authentic, high-quality cuisine and attentive service, Cazuela is certainly worth considering. The strong 8.2 recommendation score suggests many find the culinary experience compelling enough to overlook other aspects.
It’s a place where the flavors truly speak for themselves. However, be prepared for a less polished setting and consider the pricing carefully, as value is a noted concern.
For a genuine taste of Mexican cooking, it delivers, but manage expectations regarding the overall environment and potential online ordering hiccups.
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Verdict: Our expert take on Cazuela
Food (8.8 out of 10)
mentioned by 92% of the guests
The food here truly shines, boasting an excellent score of 8.8 and an impressive 92.3% customer satisfaction. With 36 positive remarks out of 39, diners consistently praise the home-style cooking, generous portions, and amazing food. Highlights include the chicken burrito and the mole sauce, celebrated for their authentic flavor.
While overwhelmingly positive, a couple of comments, representing just 2 out of 39 opinions, noted some dishes as bland or found the Bacon Breakfast burrito to be pretty weak. However, these seem to be isolated incidents amidst a sea of delicious experiences.
Food
39
Reviews
92%
Satisfaction
2
negative
1
neutral
36
positive
Rating distribution
What people like
- Amazing food flavor
- Generous portions
- Authentic home-style cooking
What people don't like
- Food can be bland
- Weak breakfast burrito
Often praised
- foodI was impressed with the generous portion of the tacos. The food quality is a clear 5 out of 5, though the atmosphere was a bit less impressive at a 3.
- tacosthe BEST tacos as well
- Barbacoa de Borrego estilo Hidalgothe best Barbacoa de Borrego estilo Hidalgo, in all of San Francisco!!!!
- Chilaquiles con salsa verdeChilaquiles con salsa verde is one of the best I've had
- FoodFood:5
- Huevos a la Mexicanagot the Huevos a la Mexicana
- adding chickenI'd suggest adding chicken for two dollars extra
- agua de horchataI especially loved the agua de horchata
- amazing foodall around amazing food
- beansBeans, excellent
Frequently criticized
- Bacon Breakfast burritoBacon Breakfast burrito was pretty weak
- foodThe food was bland
If youre looking for authentic, generously portioned, and delicious Mexican food, this place is definitely worth a visit. Despite a couple of minor critiques, the overwhelming positive feedback suggests youll leave satisfied and planning your next meal.
Service (7.2 out of 10)
mentioned by 38% of the guests
When it comes to service, many diners have been quite pleased, with the experience earning a 7.2 score, which is generally considered good! Guests frequently highlight the attentive waiters who served us quickly, making for a very satisfying visit. The gentlemen are often described as very kind, and the lady as helpful, contributing to a welcoming atmosphere, based on 6 positive remarks.
However, its not all smooth sailing, as customer satisfaction sits at a more mixed 66.7%. While in-person service shines, a couple of issues (2 negative remarks out of 9 total) surfaced regarding online orders. Specifically, problems with the website order system and the POS system have led to frustrating experiences where orders werent received despite payment.
Service
9
Reviews
66%
Satisfaction
2
negative
1
neutral
6
positive
Rating distribution
What people like
- Attentive waiters
- Quick service
- Kind, helpful staff
What people don't like
- Website order issues
- POS system problems
Often praised
- ServiceService:5
- gentlemenYou'll also get a generous portion of freshly made tortillas. The gentlemen are very kind. The lady is a woman of few words but very helpful.
- ladyThe gentlemen are very kind. The lady is a woman of few words but very helpful. Honestly, the flavor is that of authentic cuisine from a town in Hidalgo, Puebla, or the towns of Tlalpan in Mexico City, where I grew up, so I know what I'm talking about.
- served usI was more than satisfied with the service; the waiters were very attentive and served us very quickly 🤩🤩🤩. The food was spectacular.
- servicemore than satisfied with the service
- waitersI was more than satisfied with the service; the waiters were very attentive and served us very quickly 🤩🤩🤩. The food was spectacular.
Frequently criticized
- POS systemThis place is a literal scam. If you order from their website it lets you pay and sends you a receipt and when you show up they claim they never received your order and can’t look at their own transactions on their POS system.
- website orderThis place is a literal scam. If you order from their website it lets you pay and sends you a receipt and when you show up they claim they never received your order and can’t look at their own transactions on their POS system.
Overall, the in-person service here seems genuinely good, with attentive and kind staff ready to help you. However, if youre planning to order online, be cautious; there have been significant issues with their website order and POS system that could lead to disappointment. Its probably best to visit in person for the smoothest experience.
Ambience (5.6 out of 10)
mentioned by 46% of the guests
When it comes to the vibe, some folks absolutely adore the cozy, feels like my moms kitchen atmosphere, even calling it a total hole in the wall thats totally worth it. Plus, who can resist those cute doggos that earned an extra star? With 3 positive remarks out of 9 total comments, theres definitely a charming, unpretentious appeal here.
However, the overall score for ambience sits at an average 5.6, and customer satisfaction is a rather poor 33.3%. Many found the restaurant to be a bit of a mess all over, noting that the place organization wasnt ideal and it certainly wasnt elegant. These 3 negative observations suggest theres some room for improvement.
Ambience
9
Reviews
33%
Satisfaction
3
negative
3
neutral
3
positive
Rating distribution
What people like
- Cozy kitchen feel
- Cute doggos
- Hole in wall charm
What people don't like
- Messy restaurant
- Poor organization
- Lacks elegance
Often praised
- doggosIt's worth noting that they are fairly new, so the interior is still a work in progress. An extra star is awarded for their cute doggos too!
- hole in the wallTotal hole in the wall but so worth it
- kitchenfeels like my moms kitchen
Frequently criticized
- place elegancenor elegant
- place organizationthe place is not the most organized
- restaurantThey have a mess all over the restaurant
If youre looking for a polished, elegant dining experience, the ambience here might disappoint. But if a quirky, homey hole in the wall' with some adorable furry friends sounds like your kind of place, it could be a delightful surprise.
Value (2 out of 10)
mentioned by 15% of the guests
Given the complete absence of positive feedback regarding value, it seems customers havent found much to cheer about in this area. With 0 positive opinions out of 2 total comments, theres simply no good news to report on the value front. Unfortunately, the value proposition here is quite poor, reflected in a score of just 2 and a customer satisfaction of 0%.
Based on 2 negative comments, patrons have encountered significant issues, including experiences described as a scam due to online ordering problems, and finding certain items to be quite underwhelming for their price point. This suggests a clear disconnect between cost and perceived worth.
Value
2
Reviews
0%
Satisfaction
2
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- Order issues
- Poor food value
Often praised
No positive aspects so far.
Frequently criticized
- $12My experience at the restaurant was centered around their Bacon Breakfast burrito, which I found to be pretty weak for $12. Based on this, I can tell the other food is much better.
- scamNEVER ORDER FROM HERE! This place is a literal scam. If you order from their website it lets you pay and sends you a receipt and when you show up they claim they never received your order and can’t look at their own transactions on their POS system.
Considering the overwhelmingly negative feedback on value, with reports of ordering issues and overpriced, underwhelming food, its clear this isnt a place to find a good deal. You might want to steer clear if getting your money's worth is a priority.
How are the prices at Cazuela?
You’re looking at roughly 24 $ per person – reported by 12 diners. That puts it in the $21–$30 category. For a Mexican Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
What’s interesting is that while the average sits here, most guests actually spend a bit less, with the majority of prices clustering in the $11–$20 range. This suggests there are plenty of delicious, more budget-friendly options alongside some premium choices.
Here’s a quick look at what guests spend per person, based on the latest 12 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Mexican restaurant in San Francisco. With many options available in the $11–$20 range, it offers good value, even with the average leaning slightly higher.
Customer Reviews: what people think about Cazuela
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Authentic Huarache and Tacos!
My experience at this restaurant was fantastic, especially the food. The huarache with a homemade tortilla was absolutely off the charts. The beans were also excellent.
I was impressed with the generous portion of the tacos. The food quality is a clear 5 out of 5, though the atmosphere was a bit less impressive at a 3.
- huarache10
- homemade tortilla10
- beans9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
2
Disappointing Food and Messy Restaurant
I decided to try this restaurant because it had a 4. 7-star rating, but my experience was disappointing. The food was bland and not worth the high rating.
Additionally, the restaurant was in a mess. I will not be returning.
- food2
- restaurant2
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Delicious Home-Style Cooking!
My experience at this restaurant was wonderful. I had a delicious burrito that was generously loaded with tender and tasty chicken, rice, beans, and cheese. It truly felt like visiting someone's home for some good cooking.
I will definitely be back for sure.
- burrito9
- chicken9
- good cooking10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
9
Flavorful Burrito with Tangy Orange Sauce
My experience at the restaurant was fantastic, especially with their chicken burrito and orange sauce. The rice in the burrito was incredibly flavorful, and the sauce was uniquely tangy. The food quality was a perfect 5/5, and the service was also rated highly at 5/5.
This was a great dinner experience with a price range of $10–20 per person.
- chicken burrito9
- orange sauce9
- rice8
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Best Mole Enchiladas, Worth the Dive!
My experience at this restaurant was fantastic! I had the best mole enchiladas in the city, and the food was amazing all around. It's a total hole in the wall, but it's so worth it for the incredible food.
- mole enchiladas10
- amazing food10
- hole in the wall8
What Cazuela offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Small plates
- Coffee
Dining options
- Brunch
- Lunch
- Breakfast
- Dinner
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Atmosphere
- Casual
FAQs
What dining options does Cazuela offer throughout the day?
At Cazuela, you can enjoy a variety of dining options to fit your schedule. They serve delicious meals for breakfast, brunch, lunch, and dinner. Whether you’re starting your day or winding down, you’ll find a suitable time to visit.
What convenient service options are available at Cazuela?
Cazuela provides flexible service options for your convenience. You can choose from no-contact delivery, traditional delivery, takeout, or curbside pickup. If you prefer to dine in, that option is also readily available for you.
What is Cazuela's overall rating and what are its strengths?
Cazuela holds an overall score of 7.8, with Food being its strongest aspect at (8.8). Service is also rated well at (7.2), while Ambience is average (5.6) and Value is poor (2).
What do customers appreciate most about Cazuela's food?
Customers frequently praise the food quality and generous portions at Cazuela, noting the authentic flavor of many dishes, including their tacos and traditional Mexican breakfast items.
Are there any common issues or drawbacks at Cazuela?
Some patrons have noted concerns regarding the ambience , describing it as a hole in the wall or disorganized. Additionally, value is a significant drawback, and there have been reports of issues with online ordering through their website.