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oChef » Castillito Yucateco – San Francisco
Castillito Yucateco - San Francisco
Photo from Castillito Yucateco
Castillito Yucateco at a glance
San Francisco Civic Center
- 🌮 Mexican Restaurant
$$
Price per Person $11–$20
mentioned by 20 of the guests
#1646 out of 2403 places to eat in San Francisco
#85 Mexican Restaurant out of 134 in San Francisco
Good
7 out of 10
Food
Service
Ambience
Value
198
Reviews
71.7%
Satisfaction
Often praised
- Friendly service
- Delicious food
- Affordable prices
Frequently criticized
- Cleanliness issues
- Pricing inconsistencies
- Neighborhood concerns
The restaurant, a vibrant Mexican eatery in San Francisco’s Civic Center neighborhood, invites you to experience authentic flavors. With its casual atmosphere, Castillito Yucateco is the perfect spot for a relaxed meal.
You’ll find a welcoming environment whether you’re stopping by for lunch or dinner, making it a great choice for a quick bite with friends or family.
Overview: Introducting Castillito Yucateco
Castillito Yucateco offers a mixed experience, with many appreciating the delicious and consistently good food, especially their burritos and tacos. Guests often praise the friendly and quick staff, noting their courteous approach.
It’s a spot where you can find a satisfying meal, often highlighted for its value. However, some diners have encountered issues, from bland meat and cold burritos to concerns about the cashier’s demeanor and inconsistent pricing.
The atmosphere, while often described as clean and relaxed, has also drawn criticism for being dimly lit or having cleanliness issues in certain areas.
Good
7
out of 10
198
Reviews
71.7%
Satisfaction
48
negative
8
neutral
142
positive
Overall, Castillito Yucateco achieves a solid 7 out of 10, indicating a generally good dining experience. This is supported by a 71.7% customer satisfaction rate, suggesting most visitors leave content.
These figures are based on 198 customer remarks, with 142 positive observations outweighing 48 negative ones, painting a picture of a place that largely meets expectations. Diving deeper, Service stands out as a strong point (7.9), frequently praised for its efficiency and friendliness.
The Food also performs well (7.2), with many finding it enjoyable. However, Value (5.8) and Ambience (5.2) are areas that receive more mixed feedback, suggesting there’s room for improvement in these aspects to elevate the overall experience.
What people like
- Friendly, quick service
- Consistently delicious food
- Good, affordable prices
What people don't like
- Questionable cleanliness
- Inconsistent pricing/card minimums
- Unpleasant neighborhood surroundings
With a solid recommendation score of 7.3, Castillito Yucateco is generally worth considering, especially if you prioritize efficient service and satisfying food. It’s a place that delivers on its core offerings, making it a reliable choice for a quick and tasty meal.
However, be mindful of the potential for inconsistent value and the surrounding environment. If you’re seeking a no-frills spot focused on good eats and friendly interactions, it could be a fitting option.
For those sensitive to ambience or strict on pricing, a visit might require managing expectations.
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Verdict: Our expert take on Castillito Yucateco
Food (7.2 out of 10)
mentioned by 98% of the guests
When it comes to the food, diners generally have a lot to rave about, with a 7.2 score indicating a good culinary experience and customer satisfaction at a solid 73.6%. Based on 95 positive remarks out of 129 total, many appreciate the delicious taste, fresh food, and generous portions. The wide range of options, including authentic Mexican cuisine and vegetarian choices, consistently earns high praise.
However, not all experiences are perfect, with 28 negative comments suggesting some areas for improvement. Concerns include issues like quesadillas served without cheese, burritos that were mostly rice, and some finding the meat tough, reheated, or having an old taste. A few even reported finding a piece of plastic, indicating occasional quality control lapses.
Food
129
Reviews
73%
Satisfaction
28
negative
6
neutral
95
positive
Rating distribution
What people like
- Delicious, fresh food
- Generous portions
- Authentic Mexican taste
What people don't like
- Inconsistent food quality
- Old or tough meat
- Plastic found in food
Often praised
- foodThis is my go-to taqueria in the area. Their food is consistently delicious! When I get a burrito, they warm up the tortilla right on the grill, and if you get cheese, they throw the cheese on while the tortilla grills so it's nice and gooey!
- meatmeat were all excellent
- burritotheir burrito is hella good!
- free chipsfree chips are always a nice touch
- lunchAlways a delicious treat for lunch
- nachosDelicious nachos with Al Pastor
- salsaThe salsa give me with the burrito are good flavor
- tacosGood tacos.
- tastetaste like lunch truck tacos but way more options
- tortillaTheir food is consistently delicious! When I get a burrito, they warm up the tortilla right on the grill, and if you get cheese, they throw the cheese on while the tortilla grills so it's nice and gooey! And if you get pollo asado, they heat that on the grill too!
Frequently criticized
- al pastorCouldn’t taste the al pastor or the sour cream I paid extra for.
- chickenthe chicken taste like some put boiled and no salt or flavor
- meatmeat was all tough and like re-fried dry
- super burritoThey charge you $12 for a super burrito that is super. It was by far one of the smallest burritos I ever got from them, and it was ICE COLD. The cashier was pretty rude as well.
- Mole Negrono Mole negro
- Relleno NegroRelleno Negro no flavor
- al pastor burritotasted more like a chicharrón
- burritoThe burrito on the other hand was rice city, nothing but rice.
- chipshardly any chips In It at all
- foodworst food that I have bought
Overall, if youre looking for a place with generally delicious and authentic Mexican food, generous portions, and good variety, its definitely worth a visit. Just be aware that while most experiences are positive, there might be occasional inconsistencies in quality or preparation.
Service (7.9 out of 10)
mentioned by 57% of the guests
Based on 30 positive remarks out of 36 total, the service here generally shines! Guests frequently praise the friendly service from the staff, noting their customer service and how they take care in what they do. With a solid score of 7.9 and a customer satisfaction of 83.3%, its clear that most diners have a good experience, often highlighting quick and efficient interactions.
However, there are a few areas for improvement, as indicated by 5 negative comments. Some experiences mention issues with the cashier being rude or the order taking process slowing things down. A few customers also noted not receiving receipts, which can be a minor inconvenience.
While these are isolated incidents, they suggest theres still a little room to ensure every interaction is consistently smooth.
Service
36
Reviews
83%
Satisfaction
5
negative
1
neutral
30
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Helpful interactions
What people don't like
- Rude cashier
- Slow order taking
- Missing receipts
Often praised
- staffThe staff was really friendly and quick
- serviceMy experience at the restaurant was great! I had an excellent burrito that was served really quickly. There were no fuss, no problems, just a great burrito with no frills.
- peopleThe people are no frills and extremely courteous
- care in what they doYou can tell they take care in what they do
- cashierThe cashier was very friendly
- cookthe cook took my order and started preparing it
- cousins from OhioTake your cousins from Ohio here
- customer servicethe customer service was great too
- dine inMy experience was a dine-in lunch
- friendly employeesemployees of the establishment are very friendly
Frequently criticized
- cashierIt was by far one of the smallest burritos I ever got from them, and it was ICE COLD. The cashier was pretty rude as well. My co-worker went twice and was charged two different prices for the same item.
- kitchenPoorly ran kitchen
- machine does not accept tipsThe employees were very friendly. A point to note is to bring cash as their machine does not accept tips.
- order taking processthe way they took their orders slowed everything down
- receiptsI bought nachos, but when the plate was made, there were hardly any chips in it at all. I was also not provided any receipts.
If youre looking for generally quick and friendly service, this spot is usually a safe bet. While most experiences are positive, be aware that occasional hiccups with order accuracy or cashier interactions can occur. Overall, its worth a try for its efficient and welcoming atmosphere.
Ambience (5.2 out of 10)
mentioned by 33% of the guests
Stepping into this spot, many customers appreciated the atmosphere and space, often describing it as clean and having a warm family business vibe. Based on 20 total opinions, with 10 positive ones, it seems theres a definite charm. The overall ambience scores an average 5.2, suggesting its not bad, but theres certainly room to shine brighter.
However, the experience isnt universally glowing. Some found the neighborhood a bit sketchy, and there were concerning mentions of roaches and a dirty cooking area. With 9 negative opinions, customer satisfaction sits at a mixed 50%, indicating that while some enjoy the low-key vibe, others are put off by these significant issues.
Ambience
20
Reviews
50%
Satisfaction
9
negative
1
neutral
10
positive
Rating distribution
What people like
- Clean atmosphere
- Relaxed setting
- Family vibe
What people don't like
- Roaches present
- Dirty cooking area
- Sketchy neighborhood
Often praised
- atmosphereThe atmosphere was clean and friendly
- cleanIt is clean
- family business vibewarm family business vibe
- front endshe keeps the front end clean
- locationfor the location it's solid
- low key vibeLow key vibe
- relaxed settinga really relaxed setting
- restaurantMy experience at this restaurant was marked by great food and a nice restaurant atmosphere. However, the surrounding neighborhood is not great, so it's advisable to go during the day.
- spaceThe space was clean and well cared for
Frequently criticized
- neighborhoodnot some great neighborhood
- 90 degree diningIf you like 90 degree dining
- atmosphereDimly lit , a bit seedy looking
- backbut the back is 😷 gross!
- cooking areaCooking area looks really dirty
- individual plastic boxI do NOT like that each taco is wrapped in an individual plastic box
- restaurantthe restaurant was eerily quiet
- roacheshorrified to see roaches
If youre looking for a relaxed, clean atmosphere with a family feel, you might find something to like here. However, be aware that the surrounding neighborhood and some cleanliness concerns could be a dealbreaker for others. Its a bit of a gamble, so manage your expectations.
Value (5.8 out of 10)
mentioned by 27% of the guests
When it comes to value, this spot has some definite upsides! Many customers have found the prices to be quite good, with several calling it a bargain and a great price for a cheap, delicious feed. Based on 7 positive opinions, folks appreciate getting a lot for their money, often noting that prices were cheap for the quantity.
However, it's a bit of a mixed bag, with a customer satisfaction of just 53.8% and an average score of 5.8. Out of 6 negative opinions, some have experienced inconsistent prices, like being charged differently for the same item. Others found certain items, like guac + sour cream, added up, or noted a price increase for events, plus a minimum order for credit cards.
Value
13
Reviews
53%
Satisfaction
6
negative
0
neutral
7
positive
Rating distribution
What people like
- Good value
- Affordable prices
- Generous portions
What people don't like
- Inconsistent pricing
- Minimum card order
- Some items pricey
Often praised
- pricesAlong with good prices
- bargainthis is a Bargain
- cheap, delicious feedI ordered the chicken super burrito, which was easily the best burrito I've had while traveling through California. I highly recommend this place for a cheap, delicious feed.
- good pricegood price
- great priceGreat price
Frequently criticized
- guac + sour creamThat’s an extra $2 compared to the regular taco
- menudoexpensive almost at $17. Very disappointed with the menudo
- minimum orderThere is a minimum order if you want to pay with credit card though, which is kind of a bummer.
- price$13-14 for nasty food
- price increasemade their prices alot higher for the event
- pricesThe cashier was pretty rude as well. My co-worker went twice and was charged two different prices for the same item. Selective Pricing hmmmmmm.
Overall, if you're looking for a potentially affordable meal, this place might be worth a try, especially if you stick to the well-regarded, cheaper options. Just be aware that pricing can be inconsistent, and some items or payment methods might come with unexpected costs.
How are the prices at Castillito Yucateco?
You’re looking at roughly 17 per person – reported by 20 diners. That puts it in the $11–$20 category. For a Mexican Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spent, most diners found themselves in that $11–$20 sweet spot, showing a pretty consistent pricing experience.
Here’s a quick look at what guests spend per person, based on the latest 20 reviews.
A look at how this restaurant’s value for money compares to similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Mexican restaurant of this caliber in San Francisco. It offers a good balance for a casual meal without breaking the bank.
Customer Reviews: what people think about Castillito Yucateco
Visit Type
- Food Exploration
Service Type
- Dine-in
9
New Go-To Taco Spot!
This might be my new go-to taco spot in the Tenderloin. The meat was good and the prices were decent. They also offer free chips, which is a nice bonus.
- meat8
- prices7
- free chips9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Perfect Asada Burrito & Off-the-Hook Chicken Verde!
My experience at this restaurant was fantastic! I ordered the giant asada burrito, and it was absolutely perfect. The meat was succulent, and when cut open, you could see the well-mixed tomatoes, lettuce, and sour cream blended with the beans and rice, creating a very balanced flavor.
They also offer an off the hook chicken Verde. Everything is cooked fresh and kept warm behind the glass, allowing you to see the ingredients. I truly wish this place was located in my hometown of Sacramento.
- giant asada burrito10
- meat9
- tomatoes, lettuce, and sour cream8
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Absolutely Fantastic Experience!
My experience at this restaurant was absolutely fantastic. The food was great, and the staff were equally great. Everything about the visit was wonderful, and I must highlight the salsa as the best I've ever had.
- food10
- staff10
- salsa10
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
9
Authentic Yucatecan Flavors!
My experience at this restaurant was fantastic! It's a place with Yucatecan food that truly tastes like Yucatán, although they also serve dishes from other Mexican states. I absolutely loved the polcanes and the horchata.
- Yucatecan food9
- polcanes10
- horchata10
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Warm Family Vibe and Delicious Food!
My experience at this restaurant was wonderful! The food was really good, and the staff were super nice and friendly. The restaurant consistently provides a warm, family business vibe, making the dining experience truly enjoyable.
- food9
- staff10
- family business vibe9
What Castillito Yucateco offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Healthy options
- Vegan options
- Coffee
- Beer
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Lunch
Service Options
- Dine-in
- Delivery
Atmosphere
- Casual
FAQs
Does Taqueria Castillito Yucateco offer options for various dietary needs?
Yes, at Taqueria Castillito Yucateco, you’ll find a range of choices to suit your preferences. They proudly offer healthy options, along with dedicated vegan options and vegetarian options, ensuring there’s something delicious for everyone.
What dining and service options are available at Taqueria Castillito Yucateco?
Taqueria Castillito Yucateco provides flexible service options for your convenience. You can enjoy a relaxed dine-in experience, or opt for delivery if you prefer to eat at home. They also accept reservations for planning your visit.
How does Castillito Yucateco rate overall?
Castillito Yucateco holds a good overall score of **7** out of 10, with customer satisfaction at **71.7%**. **Service** is highly rated (7.9) and **Food** is also well-regarded (7.2). However, **Value** (5.8) and **Ambience** (5.2) receive more moderate feedback.
What are the main strengths of Castillito Yucateco?
Customers frequently praise the delicious and consistently good food, particularly the burritos and tacos. The staff is often described as friendly, quick, and courteous, contributing to an efficient dining experience.
Are there any common concerns about dining at Castillito Yucateco?
Some diners have noted concerns regarding the ambience, mentioning issues like cleanliness or a less appealing neighborhood. There have also been remarks about inconsistent pricing and minimums for credit card payments, affecting the perceived value for some.