Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
oChef » Burger King – San Francisco
Burger King - San Francisco
Photo from Burger King
Burger King at a glance
San Francisco Richmond District
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 48 of the guests
#2359 out of 2403 places to eat in San Francisco
#28 Fast-Food-Restaurant out of 35 in San Francisco
Average
4.3 out of 10
Food
Service
Ambience
Value
263
Reviews
33.1%
Satisfaction
Often praised
- Delicious burgers
- Affordable deals
- Extended hours
Frequently criticized
- Slow service
- No dining
- Hidden fees
The restaurant, a popular Burger King fast food restaurant in San Francisco’s Richmond District, is your go-to spot for a quick bite. Whether you’re craving a classic burger or a refreshing coffee, you’ll find a casual atmosphere perfect for any time of day.
This location on Geary Blvd offers convenient options to fit your busy schedule, ensuring you can always grab what you need.
Overview: Introducting Burger King
Burger King offers a mixed experience, often praised for its core menu items and certain value propositions. Many appreciate the quality of their Spicy Ck’king and classic burgers, alongside the convenience of EBT acceptance for some deals.
However, patrons frequently encounter issues that detract from the overall visit. Despite some positive aspects, the restaurant faces criticism regarding its operational efficiency and additional charges.
Concerns about bag charge fees and the general atmosphere, even at a convenient location , suggest that while the food might hit the spot, other elements of the dining experience can be inconsistent.
Average
4.3
out of 10
263
Reviews
33.1%
Satisfaction
157
negative
19
neutral
87
positive
Looking at the numbers, Burger King holds an overall Restaurant Score of 4.3, placing it in the average category. However, customer sentiment tells a different story, with a Customer Satisfaction rate of only 33.1%, which is considered poor.
This significant divergence suggests that while some aspects are acceptable, a substantial portion of customers leave feeling dissatisfied. Delving deeper, the Food (4.8) stands out as the strongest area, indicating that the core product generally meets expectations.
Service (4.2) and Value (4.1) hover in the average range, while Ambience (4.0) also falls into this middle ground. These scores are drawn from a total of 263 customer opinions, with 87 positive remarks contrasted by a notable 157 negative observations, highlighting areas needing attention.
What people like
- Delicious burger options
- Affordable meal deals
- Convenient operating hours
What people don't like
- Slow service, long waits
- No indoor dining
- Unexpected bag fees
If you’re primarily seeking a quick, satisfying burger and appreciate good deals, Burger King might still be a viable option, especially given its strong performance in the Food category. Just be prepared for potential inconsistencies in other areas, which could impact your overall experience.
With a Recommendation Score of 4.7, it suggests that while there are definite upsides, it’s not a universally recommended spot. It’s a place that can deliver on its core offering, but you might need to manage expectations regarding service speed or the dining environment.
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Verdict: Our expert take on Burger King
Food (4.8 out of 10)
mentioned by 59% of the guests
When it comes to the food, there's a mixed bag of opinions, with a score of 4.8 putting it squarely in the average range. Many customers appreciate the late night food options, especially the Spicy Ck’king being made fresh. With 31 positive remarks out of 76 total, some even rave about the burgers and overall food freshness.
On the flip side, customer satisfaction sits at a mixed 40.8%, indicating room for improvement. A significant 40 negative comments point to issues like food being greasy, often cold, or even undercooked. Some experiences mention receiving a smashed burger or incorrect items, which can be quite disappointing.
Food
76
Reviews
40%
Satisfaction
40
negative
5
neutral
31
positive
Rating distribution
What people like
- Great late-night food
- Freshly made items
- Delicious burgers
What people don't like
- Food often cold
- Can be greasy
- Sometimes undercooked
Often praised
- foodThe staff and food are pretty decent
- Burger Kingbest burgers in the city are from Burger King
- Spicy Ck’kingSpicy Ck’king was being made fresh
- Whopper Hamburgernothing gets close to the Whopper Hamburger
- Whopper Jr'sThe 2 Whopper Jr's for $5 dollars is a great deal
- Whopper Jr.Frigging love a Whopper Jr.
- burger pattiesCrazy tender patties, and wonderfully delicious
- burgersbest burgers in the city are from Burger King
- cookedBetter cooked (grilled)
- fast foodUsually, there are few customers, but it's not easy to find parking during the daytime. However, the food is 👍 and the service is good. I recommend trying it.
Frequently criticized
- friesthe fries weren't just cold they were raw!!
- burgerthe burger was hella spicy. What I remember it's just bbq sauce so it shouldn't be burning my mouth.
- foodthe food is not as good as before
- 24 hour foodsearched for 24 hour food many times and always only saw jack in the box
- Burger KingWorst Burger King in the Bay Area
- Corona beerthe bato no me quiso dar una mugrosa corona
- French Friesoutrageous price for French Fries
- Ultimate CheeseburgersAnd the Ultimates are now about the size of McDonald's cheeseburgers
- WhopperBurger King has really changed the Whopper
- Whopper JuniorWhopper Junior but the onions were replaced
If youre looking for a quick, late-night bite and dont mind a bit of inconsistency, it might hit the spot. However, be prepared for a potentially greasy or cold meal, as quality can vary quite a bit.
Service (4.2 out of 10)
mentioned by 79% of the guests
When it comes to service, youll find some bright spots here. While the overall customer satisfaction sits at a rather poor 33.1%, the service score is an average 4.2. Many of the 39 positive comments highlight aspects like the "speed" and "expedited service, " especially for takeout.
You might also encounter "friendly service" and "professionalism" from some dedicated staff members. However, the experience isnt always smooth sailing, with 73 negative remarks pointing to significant issues. Common complaints revolve around excessive waiting time and generally slow service.
There are also concerns about order accuracy and various staff issues that can lead to frustration, suggesting there's considerable room for improvement in consistency.
Service
118
Reviews
33%
Satisfaction
73
negative
6
neutral
39
positive
Rating distribution
What people like
- Expedited service
- Friendly staff
- Professional conduct
What people don't like
- Long waiting times
- Inaccurate orders
- Inconsistent staff
Often praised
- serviceUsually, there are few customers, but it's not easy to find parking during the daytime. However, the food is 👍 and the service is good. I recommend trying it.
- staffThe staff and food are pretty decent
- ServiceService is good
- communicationHe also communicates clearly
- customer serviceheartfelt shoutout to Ismael at Burger King for consistently going above and beyond with his customer service
- dignityHe treats everyone with dignity
- employeeemployee told me the price almost apologetically
- expedited serviceThe food was good and cheap. They have a walk-up window for expedited service, which makes up for the lack of inside dining.
- fast and easysomething fast and easy
- friendly serviceAlso great friendly service.
Frequently criticized
- serviceservice was slow to take my order
- waiting timeMy experience at this fast food restaurant was the absolute worst. They take about 30 minutes to have your order ready, even when there is nobody else in line. I have been here multiple times, and it is a disappointment every single time.
- customer servicethe customer service is suck！
- stafftheir staff need to change this bad
- online orderThis was so confusing and frustrating! I'm not sure if this is something new, but when placing an order online via the BK app, there was no indication that the store would not pack your food! Need to up your game BK!
- orderit took her one hour to get her order.
- ordersMy experience at this Burger King was the worst service I've ever encountered. The staff seemed to have absolutely no idea what they were doing and they messed up our orders. I highly recommend going somewhere else to eat.
- wait time20 to 30 minutes after you go to this restaurant to get your food, they still say, your order hasn't started, you still have to wait 10-15 minutes, 30 to 45 minutes in total
- Asian femaleThe workers are nice, except for one Asian female who was kind of big. She had the worst attitude and threw my money at me. But the rest of the people are nice.
- EBT machinetheir EBT machine wasn't working!!
Given the mixed bag, if youre looking for quick, friendly service, you might get lucky, especially with expedited options. However, be prepared for potential long waits and order mix-ups, as consistency seems to be a major challenge. Its a gamble, so manage your expectations if you decide to visit.
Ambience (4 out of 10)
mentioned by 34% of the guests
When it comes to ambience, this spot shines for its sheer convenience! Many appreciate the incredibly flexible open hours, often staying open at night until the early morning. Its convenient location and handicap accessible first-floor setup are big pluses, with some even finding a nice place and peaceful atmosphere here.
These positive vibes come from 9 opinions. However, the overall experience for ambience is quite a mixed bag, reflected in a score of 4 (average) and a rather poor customer satisfaction of 23.7%. With 25 negative opinions, many lament the lack of indoor seating and dining facilities, describing the place as a war zone due to noise level and poor cleanliness.
Finding parking can also be a real headache.
Ambience
38
Reviews
23%
Satisfaction
25
negative
4
neutral
9
positive
Rating distribution
What people like
- Convenient late hours
- Accessible location
What people don't like
- No indoor dining
- Poor cleanliness
- Loud atmosphere
Often praised
- atmospheremanages to keep the atmosphere around him peaceful and efficient
- convenient locationRidiculously convenient - a neighborhood restaurant open till 4AM!
- handicap accessibleEven after closing at 4: 30 AM, there's usually someone there by 5: 30 AM, prepping for the morning crowd. It's on the first floor, so it is handicap ♿️ accessible. However, they haven't had indoor seating since the beginning of COVID, so it's really just a takeout diner now.
- hoursLove the hours
- locationit's the best location in the bay
- neighborhoodThey are less frequent during the day but do appear from time to time. The neighborhood is mostly safe, and I sometimes buy a burger for them. Despite these drawbacks, the food was rated 3 and service was rated 4.
- nice placeit's still nice place
- open at nightone of the few places that is open at night
- open hoursoften open until 4:00 - 4:30am
Frequently criticized
- parkingMy experience was that the fast food was ready quickly. Usually, there are few customers, but it's not easy to find parking during the daytime. However, the food is 👍 and the service is good.
- atmosphereThis place is a war zone, an absolute disaster zone
- placethey place is very dirty and unhygienic
- Burger King standardnot meet the burguers king standard
- Burger King storenothing compared to any others burger king store
- ambiance-2 stars for ambiance
- bathroomMy experience at this store was the worse store ever. There was no bathroom and no dining area. The customer service was bad.
- cleanlinessNot clean as a fast food restaurant
- dine inhoping to dine in as a family but its not possible
- dining areaMy experience at this store was the worse store ever. There was no bathroom and no dining area. The customer service was bad.
If youre looking for a quick, late-night bite and dont mind grabbing it to go, this places convenient hours and location might just hit the spot. But if youre hoping for a comfortable dine-in experience with a pleasant atmosphere, you'll likely be disappointed.
Value (4.1 out of 10)
mentioned by 32% of the guests
When it comes to value, there are some definite bright spots! Many customers appreciate the good price and cheap options available, especially with EBT acceptance being a huge plus. Deals like the Whopper Jr's are often highlighted, making some meals feel like an incredible deal for your money.
However, the overall picture for value is a bit mixed, with a score of 4.1 (average) and customer satisfaction sitting at a low 25.8%. Many experiences, based on 19 negative comments versus 8 positive out of 31 total, point to frustration over unexpected bag fees and an extra 20 cents charge. Some also felt the price was outrageous or disliked the confusing coupon system.
Value
31
Reviews
25%
Satisfaction
19
negative
4
neutral
8
positive
Rating distribution
What people like
- EBT accepted
- Affordable deals
- Good prices
What people don't like
- Unexpected bag fees
- High prices
- Ice charge
Often praised
- EBTMy experience at the restaurant was positive, especially with their EBT full functional option and late night options. While it might have seemed slow, the Spicy Ck’king was being made fresh, which was worth the wait.
- EBT acceptanceMy experience at this restaurant was fantastic! They accept EBT, which is a huge plus. The food is always fresh and served at the perfect temperature, either hot or warm.
- Whopper Jr'sThe 2 Whopper Jr's for $5 dollars is a great deal also
- breakfast croissantsAll less than $10. Incredible deal.
- cheapfood was cheap
- good priceYummm for a good price
- pricefor $9 (total) Too good
- price per personprice per person was very affordable
Frequently criticized
- priceprice was outrageous
- $14The assistant manager took my order, and after a 30-minute wait, informed me that my order had been given away. He offered no refund and, when I stated, "your robbing me of $14, " his response was a shocking "yes. " He showed absolutely no regard for me whatsoever.
- Price per personThe Whopper has really changed, with the patty being so thin that it felt like eating a veggie sandwich. For $18 plus dollars, this was not worth it. I'm done!
- app paymentno way to know about or pay for this extra 20 cent bag fee through the app
- bagMy experience with this restaurant was for take out dinner. I was made to wait in line to pay an extra 20 cents for a bag. This was a frustrating aspect of the service.
- bag chargeWe ordered food through the app, and when we went to pick it up, they wanted to charge us 20 cents for the bag. Since we didn't have cash, they gave us the food loose.
- bag chargescharge for the bag $0.25
- bag feeit's an additional fee
- coupon systemThe coupon thing is dumb
- extra 20 centsMy experience with this restaurant was for take out dinner. I was made to wait in line to pay an extra 20 cents for a bag. This was a frustrating aspect of the service.
If youre seeking specific affordable deals or need EBT payment options, you might find some good value here. However, be prepared for potential unexpected charges like bag fees, which can quickly detract from the overall experience. Its a mixed bag, so manage your expectations carefully.
How are the prices at Burger King?
Expect to pay about 13 per person, based on 48 reviews. That places it in the $11–$20 category. For a Fast Food Restaurant, it’s fair – not the cheapest, but reasonable for quick bites.
Most guests find themselves spending in the 1 – 20 $ range, with a clear cluster around the average, indicating consistent pricing that’s not too spread out.
This chart shows what people usually spend per person, using the 48 most recent reviews.
Heres how this restaurants value for money stacks up against similar spots in San Francisco.
Considering it’s a Fast Food Restaurant in San Francisco, we think the pricing feels quite fair. It offers good value for a quick meal without breaking the bank, which is always a win in a city like this.
Customer Reviews: what people think about Burger King
Visit Type
- Delivery
Service Type
- Delivery
8
Consistently Good Food, Long-Standing Favorite
I'm not sure about the service when ordering through DoorDash, but the food has been consistently good. This restaurant has been a part of my childhood, and I'm glad to see it's still here.
- food8
- service5
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Delicious Burgers, Minor Ice Hiccup
My experience at this restaurant was overwhelmingly positive, even earning approval from the local 'nimbys. ' The burger patties were incredibly tender and wonderfully delicious, with the smoke plumes suggesting a perfect 50: 50 fat-to-protein ratio. My only minor complaint, a nitpick really, was regarding the ice.
I asked for heavy ice, and the counter staff claimed they were out. However, I noticed the ice chest was full of cubes, packed to the brim. I needed the extra ice to pour over the sizzzz-errt, if you catch my drift.
Despite this small issue, the food quality was exceptional.
- burger patties10
- fat:protein9
- ice3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
6
Decent Food, But Limited Options and Location Concerns
My experience at this Burger King was a bit of a mixed bag. The staff and food were pretty decent, earning a 3-star rating overall. However, there are significant limitations to consider.
This location does not have a drive-thru, meaning you'll need to park on the street and walk inside to order. Furthermore, there is no indoor dining, so your only option is to get your food to-go. A notable concern is the presence of homeless people and some individuals described as 'zombies' who tend to hang out next to the establishment in the late evening and at night.
While they are generally not harassing and tend to leave you alone, their presence might be unsettling for some. They are less frequent during the day but do appear from time to time. The neighborhood is mostly safe, and I sometimes buy a burger for them.
Despite these drawbacks, the food was rated 3 and service was rated 4.
- staff7
- food7
- homeless people5
- drive-thru2
- indoor dining2
- parking space3
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Convenient Neighborhood Gem with Friendly Service
My experience at this restaurant was incredibly positive due to its ridiculously convenient location and hours, being open until 4 AM. I also experienced great friendly service. Kudos to this team!
- convenient location10
- friendly service9
Price per Person
- $1–$10
Visit Type
- Regular Visit
Meal Type
- Breakfast
Noise Level
- Moderate
9
Consistent Great Service and Food
My experience at this restaurant has been consistently positive over the past 10 years. I've been eating here twice a week, and the staff has always been great. Any issues that have arisen have always been dealt with accordingly and immediately.
The restaurant accepts California EBT Food and is open close to 24 hours a day, 7 days a week.
- staff10
- issues10
- California EBT Food7
What Burger King offers
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Breakfast
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Drive-through
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Usually difficult to find a space
- Free parking lot
Atmosphere
- Casual
FAQs
What dining options and atmosphere can you expect at Burger King in the Richmond District?
At this Burger King, you can enjoy a casual atmosphere with various dining options throughout the day. Whether you’re looking for breakfast, lunch, dinner, or even a dessert, counter service and comfortable seating are available. It’s also a great spot for kids, offering a dedicated kids’ menu.
What convenient service options does Burger King on Geary Blvd offer?
This Burger King location provides a range of convenient service options to suit your needs. You can utilize the drive-through for quick service, opt for takeout, or enjoy your meal with outdoor seating or dine-in. Delivery is also available, making it easy to get your favorite fast food wherever you are.
How does Burger King score overall, and what are its strongest and weakest points?
Burger King has an overall Restaurant Score of 4.3, which is average. Its strongest area is Food (4.8), while Service (4.2), Value (4.1), and Ambience (4.0) are in the average range, indicating areas with room for improvement.
Can I expect good value for my money at Burger King?
Value at Burger King is a mixed bag. While some customers praise specific deals like the Whopper Jr’s and EBT acceptance, others express frustration over unexpected charges, such as bag fees, and find certain prices to be high.
What is the dining experience like at Burger King?
The dining experience at Burger King is often described as lacking. Many customers note the absence of indoor seating since COVID, and some locations are criticized for cleanliness issues, with terms like ‘dirty’ and ‘unhygienic’ being used.