Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
oChef » Burger King – San Francisco
Burger King - San Francisco
Photo from Burger King
Burger King at a glance
San Francisco Union Square
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 90 of the guests
#2376 out of 2403 places to eat in San Francisco
#29 Fast-Food-Restaurant out of 35 in San Francisco
Poor
4 out of 10
Food
Service
Ambience
Value
416
Reviews
28.4%
Satisfaction
Often praised
- Efficient service
- Good food
- Cleanliness
Frequently criticized
- High cost
- Poor ambiance
- Food issues
The restaurant Burger King in San Francisco’s vibrant Union Square neighborhood is your go-to Fast Food Restaurant when you’re craving a quick bite. You’ll find it’s a casual spot perfect for grabbing a meal on the go or settling in for a relaxed moment.
Whether you’re starting your day with breakfast or need late-night food, this location has you covered.
Overview: Introducting Burger King
Burger King offers a familiar fast-food experience, often praised for its fast service and the efforts of its friendly employees. While some find specific items like the Whopper satisfying, others note concerns about overall value and the dining environment.
Diners often appreciate the convenience and quick order fulfillment. However, issues such as inflated prices and an occasionally challenging atmosphere due to external factors or cleanliness can detract from the experience, making it a mixed bag for many.
Poor
4
out of 10
416
Reviews
28.4%
Satisfaction
247
negative
51
neutral
118
positive
Burger King holds an overall Restaurant Score of 4, placing it squarely in the average category. However, a closer look reveals a significant gap in customer sentiment, with Customer Satisfaction at a poor 28.4%.
This suggests that while the basic offering might meet expectations, many diners leave feeling less than pleased. Digging deeper, Food (4.6) and Service (4.6) generally perform well, often meeting fast-food standards.
Yet, Ambience (3.3) and particularly Value (2.8) pull the overall experience down. These insights are drawn from a substantial 416 customer observations, with 118 positive remarks contrasted by 247 negative ones.
What people like
- Fast, friendly service
- Specific food items
- Clean interior
What people don't like
- High, unexpected prices
- Unpleasant atmosphere
- Inconsistent food quality
With a Recommendation Score of 4.2, Burger King presents a somewhat middling proposition. If you’re seeking quick, familiar fast food and prioritize efficient service, it might serve your needs adequately.
Just be prepared for potential inconsistencies in value and atmosphere. However, if a pleasant dining environment or consistent pricing is a priority, you might find yourself disappointed.
It’s a place that can get the job done for a quick bite, but perhaps not one to seek out for a memorable experience.
Similar Restaurants in San Francisco
- Fast-Food-Restaurant
8.8
out of 10
out of 10
178
94.4%
- $$
- West Portal
- Food
- Service
- Ambience
- Fast-Food-Restaurant
8.1
out of 10
out of 10
158
83.5%
- $$
- Excelsior
- Food
- Service
- Ambience
- Fast-Food-Restaurant
8.1
out of 10
out of 10
271
84.5%
- $$
- Potrero Hill
- Food
- Service
- Ambience
- Fast-Food-Restaurant
7.7
out of 10
out of 10
104
77.9%
- $$
- South of Market
- Food
- Service
- Ambience
- Fast-Food-Restaurant
7.5
out of 10
out of 10
158
74.1%
- $$
- Mission District
- Food
- Service
- Ambience
- Fast-Food-Restaurant
7.1
out of 10
out of 10
245
71.4%
- $$
- Richmond District
- Food
- Service
- Ambience
Verdict: Our expert take on Burger King
Food (4.6 out of 10)
mentioned by 73% of the guests
The food here seems to be a real mixed bag, scoring an average 4.6 but with a poor 33.6% customer satisfaction. Many guests enjoyed items like the French Fries, Whopper, and flame boiled burgers, often praising the food quality and portions. Out of 128 comments, 43 were positive, highlighting some genuinely tasty experiences.
However, a significant number of people, 62 to be exact, found the food to be greasy, tasteless, or even soggy. Concerns about food quality control and uncooked or overcooked items were frequently raised, suggesting a lack of consistency in the kitchen.
Food
128
Reviews
33%
Satisfaction
62
negative
23
neutral
43
positive
Rating distribution
What people like
- Good portions
- Flame-boiled burgers
- Tasty fries
What people don't like
- Poor food quality
- Greasy, tasteless food
- Uncooked/overcooked items
Often praised
- foodThe food was up to Burger King standards
- portionsThe pickles and mustard sauce are noticeably very sour, which is a key difference. The portions are large, but the greasiness, richness, and strong sourness were not to my liking. Additionally, there were many homeless people around, and the smell of body odor was quite strong, so it wasn't a very pleasant experience.
- 8 piece chicken nuggies8 piece chicken nuggies was light but filling
- BKthe best BK we have ever gone
- Burger KingVoto por todos los burger king del mundo. El mejor sitio sin duda
- FANTA FROZEN COKEFANTA FROZEN COKE was a delightful addition
- French FriesRecommended dishes:French Fries
- Royal Crispy WrapsBK’s Royal Crispy Wraps were the perfect morning snack
- WHOPPER value mealgot a WHOPPER value meal
- WhopperWhopper was good though
Frequently criticized
- foodMy experience at this restaurant was extremely disappointing. I witnessed the staff throwing my food in the microwave. When I inquired about how long it had been sitting there, the staff member stated they didn't know.
- burgerdime in burger with my friend, and somehow it was already cold
- Burger patéBurger paté uncooked covered in more tomate sauce than in a bottle
- FoodFood:1
- Burger KingBut no. Don't be mistaken: a BK is still a BK. Too bad for the illusion, but at least there were no false promises!
- Coke Freestyle machineNo Coke Freestyle machine here
- ColaDie Cola schmeckte furchtbar nach Chlor.
- Doritos burgerquitaron la hamburguesa de doritos
- McDonald'smucho mejor que el mcdonald's
- Nothing had any tasterien n'a de goût
When it comes to the food, you might find some decent options like the Whopper or fries, but be prepared for a gamble. If you're looking for consistent quality and taste, you might want to manage your expectations or consider other options.
Service (4.6 out of 10)
mentioned by 72% of the guests
When it comes to service, theres definitely a bright side! Many customers praised the staff for being nice, welcoming, and friendly, often highlighting the fast service and no wait time. With 48 positive remarks among 121 total, its clear that many appreciate the efficient employees and their helpfulness, contributing to an average score of 4.6.
However, the experience isnt always smooth sailing. A significant 64 negative remarks point to issues like rude service, employee behavior, and disrespectful interactions, with some mentioning long wait times or a general bad attitude. This inconsistency is reflected in a poor customer satisfaction of just 39.7%, suggesting theres room for improvement.
Service
121
Reviews
39%
Satisfaction
64
negative
9
neutral
48
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Helpful employees
What people don't like
- Rude staff
- Disrespectful behavior
- Long waits
Often praised
- serviceHowever, the employees were working hard, keeping their smiles in place even when a disheveled fellow who'd slipped past the guard and cut the line to demand free food began yelling obscenities as he was escorted out. They all deserve 5 stars for their service. It's not as hairy during daylight hours, but I'd suggest that the skittish dine in pairs (safety in numbers) after dark and skip it altogether after 8pm.
- staffThe portions were huge, especially the hash browns. The staff provided quick service and treated us nicely. However, the atmosphere wasn't great.
- employeesthe employees definitely do their best. Everyone was very friendly and efficient.
- ServiceService:5
- StaffStaff are nice enough
- Wait timeWait time:No wait
- cleaning staffbis auf die Reinigungskraft, der versuchte den Obdachlosen von unserem Tisch zu bringen.
- crewI like the crew here.
- fast serviceMy experience at this restaurant was primarily defined by its cleanliness and fast service. It wasn't too crowded, which was a pleasant surprise.
- lineThe line moves very fast
Frequently criticized
- servicethe person taking my order struggled to understand what I was saying
- employeeshave your employees deal with the customers in a polite way
- staffThe place is filthy, and the staff never comes out from behind the counter to clean it up. They also say horrible things about customers in Spanish, seemingly unaware that others might understand. You don't even need to understand Spanish to know they are talking about you.
- cashierthe cashier told us....very pushy and impatient
- managerthe manager came to fix it I told her to please take my order she said she would then after she finished she walked off
- orderMy experience at the restaurant was typical, with the same old offerings. It was particularly busy due to Pride, and unfortunately, my order was messed up. Given it was one of the busiest days of the year, I believe they should have had at least three more staff members on duty.
- rude servicerude service. Employees spoke Spanish right in front of me
- ServiceService:2
- asking customerYou need to ask the customer if they want a bag charged
- attitudedisplayed a lot of attitude
Overall, service here can be a bit of a gamble. While you might encounter friendly, fast, and helpful staff, be prepared for potential inconsistencies and less-than-ideal interactions. If youre willing to take that chance, you might be pleasantly surprised, but dont expect consistently excellent service.
Ambience (3.3 out of 10)
mentioned by 73% of the guests
While the overall vibe might be a bit of a mixed bag, some folks did find things to appreciate about the ambience! Among the 24 positive remarks, customers often highlighted the general cleanliness of the place, its convenient location (especially near tourist spots), and a pleasant atmosphere with a quiet noise level. Good wheelchair accessibility and clean bathrooms were also noted as positives.
However, the ambience here generally struggles, reflected in a poor score of 3.3 and a poor customer satisfaction of 17.6%, based on 136 total comments with 97 negative ones. Many found the atmosphere drab or even unsafe, citing issues with homeless people inside and outside, dirty bathrooms, and a general lack of cleanliness in the dining area. Concerns about the smell and limited seating also frequently came up.
Ambience
136
Reviews
17%
Satisfaction
97
negative
15
neutral
24
positive
Rating distribution
What people like
- Clean place
- Good location
- Accessible for wheelchairs
What people don't like
- Unsafe atmosphere
- Dirty bathrooms
- Homeless presence
Often praised
- atmosphereThe service and atmosphere were great, both rated 5/5
- locationThe location is perfect for any tourist
- placeHowever, the price seemed very expensive at 43 dollars for two hamburgers with fries and two medium sodas. The place was clean, but people kept coming in to ask for money, which made it difficult to eat comfortably 😞. My overall experience was impacted by the atmosphere, despite the good food and service.
- cleanlinesssimply amazing that this fast food restaurant is clean inside
- Noise levelNoise level:Quiet, easy to talk
- Wheelchair AccessibilityWhat truly stood out was the #1: ABSOLUTELY AND TOTALLY GOOD, FOR REAL, RESPONSIBLE security guards, who ensured no tolerance for any unacceptable and foolish actions and behavior. The wheelchair accessibility is Straight-Up always 100% nonstop Wheelchair Accessibility, which is the #1 priority for ANY restaurant, ANYWHERE, ANYPLACE, PERIOD.
- bathroomsParking can be difficult here. There's a security guard at the front, and the bathrooms are clean and easy to access. For breakfast in this area, my first choice is Pinecrest, followed by Cafe Mason.
- kid-friendlyThey have kids meals with toys
- noise levelTo make matters worse, she consistently entered the higher-priced items, which was quite confusing. Despite the service issues, the atmosphere was pleasant, rated at 4/5, and the noise level was quiet, making it easy to talk.
- place cleanrhey keep the place clean
Frequently criticized
- atmosphereThat was the best part of the place. Unfortunately, the atmosphere makes it uncomfortable. Due to the area, there are people who are not customers who use the bathrooms, which makes for long waits and encountering truly unpleasant things.
- homeless peopleThe portions are large, but the greasiness, richness, and strong sourness were not to my liking. Additionally, there were many homeless people around, and the smell of body odor was quite strong, so it wasn't a very pleasant experience.
- cleanlinessFeel like eating on the street with other tourists is cleaner and nicer
- homeless individualsIt's usually not too crowded. Previously, I was concerned about homeless individuals taking leftover food, but it seems they've been managing the situation better lately, as they are no longer visible. I only drink Diet Coke, and the tap water here has a very strong chlorine smell.
- placeMy experience at this restaurant was quite disappointing. The place felt very neglected, and the bathroom was dirty. To make matters worse, they charge for using the bathroom.
- toiletstoilets unfortunately totally dirty
- bathroomMy experience at this restaurant was quite disappointing. The place felt very neglected, and the bathroom was dirty. To make matters worse, they charge for using the bathroom.
- bathroomsUnfortunately, the atmosphere makes it uncomfortable. Due to the area, there are people who are not customers who use the bathrooms, which makes for long waits and encountering truly unpleasant things. As a woman, I felt very unsafe at times while waiting for the bathroom.
- restaurantHowever, the atmosphere wasn't great. The restaurant could be cleaner and looked a bit sad. Despite these drawbacks, it's still good enough for a fast food place, and I would come here again.
- restroomthe door required you to insert a quarter for it to open
If a comfortable and safe dining atmosphere is high on your list, you might want to consider other options. While the location might be convenient for some, the significant concerns about cleanliness and clientele seem to overshadow any positives. This spot might disappoint if you're looking for a relaxing experience.
Value (2.8 out of 10)
mentioned by 22% of the guests
When it comes to value, things are a bit of a mixed bag, with a score of 2.8 indicating a poor overall perception, yet customer satisfaction surprisingly sits at an excellent 9.7. Based on 3 positive remarks out of 31 total, some folks appreciate the BK App deals and finding good deals through the app, noting a reasonable price per person for certain items. However, the overwhelming sentiment, with 24 negative comments, points to significant concerns.
Many feel the food is overpriced and a rip off, citing inflated prices and even unexpected costs like a bag charge. Theres also frustration over the refusal to accept coupons or promos'.
Value
31
Reviews
9%
Satisfaction
24
negative
4
neutral
3
positive
Rating distribution
What people like
- BK App deals
- Good app deals
What people don't like
- Overpriced items
- No coupons accepted
- Hidden bag charge
Often praised
- BK App dealsThe BK App deals are cool.
- good dealsget some good deals through the app
- price per personPrice per person:$1–10
Frequently criticized
- pricecharge me $15.79 for an order that I placed in another store within an hour for the price of $4.27
- pricesIf you want to pay $2-$3 dollars more than an average Burger King, or you are unfortunately a tourist and are not aware, READ THIS FIRST! Seriously Burger King, I get these stores are franchised and whoever owns it sets the prices, but really $2-$3 higher on prices for the same products you get at another Burger King. This is horrible, and well, the only customers you will get are the tourists because as a local, I will not come here.
- Fast foodMy companion attempted to use the restroom, only to find the door required a quarter to open. Fast food is a ripoff these days.
- bag chargeautomatically charge you for a bag without asking
- charge for usingThe place felt very neglected, and the bathroom was dirty. To make matters worse, they charge for using the bathroom. Given its location, the establishment could definitely be in a much better state.
- couponsthey don't take coupons
- coupons or promosthey do not accept any coupons or promos
- double dippingHow many people come thru their doors that they double dip on?
- friesFries 6 bucks
- inflated pricesapparently inflated to 3-4 times what any other burger king
If youre looking for a bargain, this might not be your go-to spot unless youre strictly using the app for deals. Otherwise, be prepared for potentially higher prices and unexpected charges that could leave you feeling like it's not worth the cost.
How are the prices at Burger King?
You’re looking at roughly 19 per person – reported by 90 diners. That puts it in the $11–$20 category. For a Fast Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most people tend to spend within this $11–$20 range, showing a clear sweet spot for what diners expect to pay here.
Here’s a quick look at what guests spend per person, based on the latest 90 reviews.
Comparing value for money against similar restaurants in San Francisco.
Considering its a Fast Food Restaurant in San Francisco, we think the pricing feels fair. Its a solid choice if you’re looking for good value without breaking the bank for a quick meal.
Customer Reviews: what people think about Burger King
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Loud
2
Burger King - Service and Atmosphere Issues
My experience at this Burger King was not great. While the food was standard BK fare, the service was problematic. The person taking my order struggled to understand me, making it difficult to order anything beyond a basic meal.
I attempted to order a sides combination, but this proved impossible to communicate, so I gave up. The atmosphere was also a concern, with people shouting and being generally rowdy. I certainly wouldn't have wanted to eat in.
- food5
- service2
- sides combination2
- atmosphere1
Visit Type
- Quick Meal
Service Type
- Dine-in
5
Good Service, Unpleasant Atmosphere
There isn't much to say about a burger chain, other than the service from the girls was very good. However, the place is frequented by homeless people from the area to eat.
- service9
- atmosphere2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Breakfast
Noise Level
- Moderate
1
Nasty food, lazy service
My experience at this restaurant was extremely disappointing. I witnessed the staff throwing my food in the microwave. When I inquired about how long it had been sitting there, the staff member stated they didn't know.
They then asked if I wanted a new one. This is nasty, and I am considering contacting Public Health. I urge the establishment to stop being lazy and make fresher food.
- food1
- service1
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
6
Fast Service, High Prices
My experience at this restaurant was marked by fast and efficient service. However, the prices are quite high due to the location, and they do not accept any coupons or promos, which felt cheeeeeeeap. Despite the pricing, the service itself was good.
- service8
- prices3
- coupons or promos2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
7
Confusing Order, Great Food
My experience at this restaurant was a mix of frustration and satisfaction. The food was surprisingly excellent, earning a perfect 5/5. However, the service was a significant letdown, rated at a mere 1/5.
Our waitress repeatedly typed our order incorrectly, forcing us to resort to sign language. To make matters worse, she consistently entered the higher-priced items, which was quite confusing. Despite the service issues, the atmosphere was pleasant, rated at 4/5, and the noise level was quiet, making it easy to talk.
- food10
- atmosphere8
- noise level9
- service1
- waitress2
- order2
What Burger King offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Breakfast
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually difficult to find a space
- Paid street parking
Atmosphere
- Casual
FAQs
What dining options and offerings can you expect at Burger King in San Francisco's Union Square?
You can enjoy a quick bite, late-night food, and coffee at this Burger King location. For dining, you have options for breakfast, lunch, and dinner, with counter service and seating available.
Is Burger King in San Francisco's Union Square accessible and family-friendly?
Yes, this location offers a wheelchair-accessible entrance and restroom for your convenience. It’s also good for kids, providing a kids’ menu and high chairs to accommodate families.
How does Burger King generally perform?
Burger King receives an overall score of 4, indicating an average experience. While Food (4.6) and Service (4.6) are rated well, Ambience (3.3) and especially Value (2.8) lag behind.
What do customers appreciate about Burger King?
Many customers praise the fast service and the efforts of the friendly employees. Specific items like the Whopper and Royal Crispy Wraps also receive positive remarks.
What are the main concerns at Burger King?
A significant concern is the perceived inflated prices and unexpected charges. The atmosphere can also be challenging due to external factors and cleanliness issues in some areas.