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oChef » B&J Burgers – San Francisco
B&J Burgers - San Francisco
Photo from B&J Burgers
B&J Burgers at a glance
San Francisco Bayview District
- 🍔 American Restaurant
$$
Price per Person $11–$20
mentioned by 53 of the guests
#2077 out of 2403 places to eat in San Francisco
#110 American Restaurant out of 121 in San Francisco
Good
6.3 out of 10
Food
Service
Ambience
Value
243
Reviews
60.5%
Satisfaction
Often praised
- Tasty food
- Friendly staff
Frequently criticized
- Long waits
- Cleanliness issues
The restaurant B&J Burgers is a charming American Restaurant in San Francisco’s vibrant Bayview District. You’ll discover a cozy, historic spot where you can enjoy great coffee.
It’s perfect for a quick bite, offering a casual and trendy atmosphere for breakfast, lunch, or dinner. You can dine-in, grab takeout, or even get delivery.
Overview: Introducting B&J Burgers
B&J Burgers offers a classic diner experience, with many patrons praising the food, especially the burgers and fries, for their satisfying flavors. It feels like a local institution, often described as a homey spot.
However, some experiences suggest that the overall atmosphere and consistency could be improved. While the staff is often noted for being friendly and efficient, there are also mentions of occasional long waits and service issues.
The value proposition is generally seen as reasonable, though a few customers have expressed concerns about pricing relative to quality. It’s a place with a strong local following, but not without its quirks.
Good
6.3
out of 10
243
Reviews
60.5%
Satisfaction
85
negative
11
neutral
147
positive
B&J Burgers holds a Restaurant Score of 6.3, placing it in the average category, with Customer Satisfaction at 60.5%, indicating a mixed reception. This assessment is drawn from 243 customer comments, comprising 147 positive and 85 negative observations.
The Food (7.2) stands out as a strong point, frequently highlighted for its quality and taste. However, other aspects pull the overall score down.
Value (5.7) and Ambience (5.7) are considered average, with some finding prices reasonable while others note cleanliness issues. Service (5.1) also falls into the average range, with reports of both friendly interactions and notable wait times or inconsistencies.
What people like
- Tasty burgers and fries
- Reliable breakfast options
- Friendly staff
What people don't like
- Long wait times
- Cleanliness concerns
- Inconsistent service
If you’re seeking a straightforward, satisfying burger and fries, or a classic breakfast, B&J Burgers is a solid option, particularly if you appreciate a no-frills, local diner feel. The Food is generally a highlight, making it a worthwhile stop for a casual meal.
However, be prepared for potential inconsistencies in service and possible wait times, as reflected by a Recommendation Score of 6.8. It might not be the place for a pristine dining experience, but for its core offerings and local charm, it holds its own.
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Verdict: Our expert take on B&J Burgers
Food (7.2 out of 10)
mentioned by 92% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 7.2 and a customer satisfaction rate of 74.6%, many diners rave about the delicious burgers, great fries, and tasty breakfast options. Out of 130 remarks, 97 were glowing, praising the generous portions and excellent patties.
However, not every bite is perfect. About 30 comments pointed out some areas for improvement, mentioning issues like steak gristle, the use of frozen burger patties, and occasionally greasy food or burnt chips. It seems consistency can be a bit of a challenge.
Food
130
Reviews
74%
Satisfaction
30
negative
3
neutral
97
positive
Rating distribution
What people like
- Delicious burgers
- Great fries
- Tasty breakfast
What people don't like
- Steak gristle
- Frozen patties
- Greasy food
Often praised
- foodIt was a very good option 👌 for eating something delicious. I felt like I was at home.
- friesMy experience at this busy corner spot was centered around their really good fries. If you're in the area and have the munchies, these fries are a solid choice.
- burgerThe staff was wonderfully friendly, too! I didn't even mind going outside and eating my tasty burger and delicious fries! Very happy!
- FoodFood was good
- breakfastMy experience at this restaurant was fantastic! It's the best breakfast and hamburger joint I've found, offering a true old school dining experience. During rush hour, it's a popular place, so I recommend calling your order in.
- burgersMy experience at this restaurant was fantastic. It's a great place with delicious burgers. It's the kind of "hole in the wall" greasy spoon that the locals flock to because they know it's THAT good.
- eggsgrits potatoes eggs bacon and toast…EVERYTHING was on point
- bacongrits potatoes eggs bacon and toast…EVERYTHING was on point
- flavorsI'm really impressed 👏. The flavors are crazy 👍.
- gritsgrits potatoes eggs bacon and toast…EVERYTHING was on point
Frequently criticized
- baconwhy is that bacon Brown making poster to be maroon or red when it's raw
- burgersburgers but they losing their taste
- french friesunhappy to receive a bag of burnt chips
- french toastthe french toast you can look at that and see that it don't even look like French toast
- anything in blackThey don't serve in the black anything over there
- bundry over-toasted bun
- burgerMediocre burger that makes places like whizz or beeps feel like fine dining.
- burnt chipsbag of burnt chips
- cookingI grew up on the burgers and fries. But I'm not going back until the cooking gets better! Peace.
- fish and chipsMy fish and chips look/taste like a child
If you're craving a classic burger and fries or a hearty breakfast, this place is definitely worth a try. Just be aware that some dishes might not always hit the mark, so stick to their well-loved staples for the best experience.
Service (5.1 out of 10)
mentioned by 55% of the guests
When it comes to service, its a bit of a mixed bag, with a score of 5.1, placing it squarely in the average range. Many customers have praised the friendly staff , quick service , and efficient ordering process , especially when calling in or ordering online. Out of 65 total opinions, 27 were positive, highlighting these smooth interactions.
However, customer satisfaction sits at 41.5%, indicating a mixed experience for many. There are quite a few concerns, with 35 negative opinions pointing to long wait times , rude attitude , and poor customer service skills . Some also noted issues with staff knowledge and unanswered phones , suggesting theres definitely room for improvement in consistency.
Service
65
Reviews
41%
Satisfaction
35
negative
3
neutral
27
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Efficient ordering
What people don't like
- Long wait times
- Rude staff attitude
- Poor customer service
Often praised
- serviceMy experience at this restaurant was marked by great food. While there was a bit of a wait each time, the great service made up for it. I highly recommend trying their dinners.
- ServiceService:5
- peopleThis place has been around for over 30 years, and I've never had a bad meal from these people. You have to know what you want.
- staffThe staff was wonderfully friendly
- better serviceThe people inside were without masks, and that's something they demand of you. Honestly, if I'm in the area, I might return, but truthfully, there are better places (cleaner and with better service). Same quality of flavor in the hamburger for the same or better price, people.
- call in the orderable to call in the order, very efficient
- efficiencyvery efficient from the time I called to the point of pick up
- good serviceGood Service
- ladies at the registerThe ladies at the register are sweet
- order onlinebetter order online
Frequently criticized
- waitThe wait could be up to 30 minutes are longer
- serviceit affects the quality of the food at that time and the service that customers receive
- staffneed to get better staff up in there
- orderI love this place, but they never answer the phone. They are always rushing and messing up your order. Please try fixing this; it was never like this.
- 20 minMy experience at the restaurant was positive regarding the food, which was good. However, the wait time was a significant issue as I had to wait outside on a very windy day for 20 minutes. This led to a rating of 4 stars.
- bad attitudeone of the ladies who works the cash register Sometimes has a bad attitude
- cooksCooks are slower
- cust service skillsLack cust service skills
- customer servicepoor customer service
- eye contactneither one made eye contact
If you're looking for quick and friendly service, you might just get lucky, especially with online ordering. But be prepared for potential long wait times and inconsistent customer service , which could make or break your visit.
Ambience (5.7 out of 10)
mentioned by 37% of the guests
When it comes to ambience, this spot presents a bit of a mixed bag, landing an average score of 5.7 with customer satisfaction at a mixed 50%. Many patrons absolutely adore its hole in the wall charm, describing it as a homey and local greasy spoon that offers a true old school dining experience. With 19 positive observations, some even found the atmosphere amazingly fun and noted it was clean inside, making it a popular place for regulars.
However, its not all sunshine and roses. With 16 negative remarks, others found the atmosphere quite unpleasant, citing a worn, tired interior and poor ventilation. Some even reported flies on the counter and a generally nasty feel, which definitely brings down the vibe.
The fact that its a small place and can get packed also contributes to a less comfortable experience for some.
Ambience
38
Reviews
50%
Satisfaction
16
negative
3
neutral
19
positive
Rating distribution
What people like
- Homey, local feel
- Old school charm
- Surprisingly clean
What people don't like
- Worn, tired interior
- Poor ventilation
- Flies and uncleanliness
Often praised
- placeWhat an amazing staple in the community! I've been going here for 30 years and love this place. I even come from out of town to visit now.
- atmosphereThe food, service, and atmosphere all receive a perfect 5/5 rating
- AtmosphereAtmosphere:3
- Noise levelNoise level:Quiet, easy to talk
- cleanamazingly fun and clean.
- clean insideClean Inside
- favorite placesThis is one of my favorite places to go and eat. I have been eating here for over 45+ years ❤❤❤.
- greasy spoonWhat a wonderful greasy spoon.
- hole in the wallhole in the wall greasy spoon
- homey and localit feels both homey and local
Frequently criticized
- atmosphereatmosphere was quite unpleasant
- placeThis is a very small place, attended by Latinos who cook very deliciously. Try it!
- fliesThe atmosphere is also a concern; the place is still nasty, with no hairnets or gloves for servers who handle money then food. A fly trap over the grill was filled with dead flies, and flies were everywhere. I wish Bayview residents would stop supporting these nasty food places.
- flies on the counterFlies on the counter not clean
- fly trapa fly trap over the grill was filled with dead flies
- homeless people coming in and outHomeless people coming in and out
- interiorWorn, tired interior had a sheen you can feel from the old oil and poor ventilation.
- nastythe place is still nasty
- parkingSomewhat difficult to find parking
- people insidepeople inside without Máscara
If you appreciate a no-frills, authentic hole in the wall vibe and can overlook some rough edges, you might find this place charmingly unique. However, if a clean, comfortable, and modern setting is high on your priority list, you might want to consider other options.
Value (5.7 out of 10)
mentioned by 14% of the guests
When it comes to value, some guests have found pleasant surprises, often highlighting a better price for certain items and the appeal of an $11 breakfast. Many appreciate that the food is reasonably priced, contributing to a respectable 5.7 score for value. With 4 positive remarks among 10 total comments, there are definitely some good deals to be discovered.
However, the value isnt universally celebrated. Several customers felt the food was over priced, and there were even mentions of an unauthorized 20% tip being added to orders. This mixed sentiment is clearly reflected in the 40% customer satisfaction, suggesting that while some find value, others feel its not quite hitting the mark.
Value
10
Reviews
40%
Satisfaction
4
negative
2
neutral
4
positive
Rating distribution
What people like
- Affordable breakfast deals
- Reasonably priced food
What people don't like
- Overpriced food
- Unauthorized tip added
Often praised
- pricethe food is reasonably price
- $11 breakfastyour 11 dollar (including tax and coffee) breakfast.
- better priceHonestly, if I'm in the area, I might return, but truthfully, there are better places (cleaner and with better service). Same quality of flavor in the hamburger for the same or better price, people. Don't be fooled.
Frequently criticized
- pricethe low quality food is over priced
- over pricedfood is over priced
- unauthorized 20% tipadd an unauthorized 20% tip on take out order
If youre looking for specific deals like breakfast, you might find some decent value here. However, be cautious of potentially over priced' items and always double-check your bill for any unexpected charges, as overall customer satisfaction is a bit mixed.
How are the prices at B&J Burgers?
You’re looking at roughly 20 per person – reported by 53 diners. That puts it squarely in the $11–$20 category. For an American Restaurant, that’s comfortably mid-range: not a steal, but not bank-breaking either.
While a few guests do venture into higher price points, the vast majority (36 out of 53, to be exact!) happily land in this $11–$20 range, showing a pretty consistent and approachable pricing experience.
Here’s a quick look at what guests spend per person, based on the latest 53 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for an American Restaurant in San Francisco. It offers good value without breaking the bank, making it a solid choice for a casual meal.
Customer Reviews: what people think about B&J Burgers
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
9
Delicious Food, Friendly Staff, Late Visit
I've been wanting to try B & J for the longest time and originally feared it might have closed during lockdown a few years ago! Today was the day I finally made it out there, but unfortunately time wise I didn't get there until about 10 minutes to closing! But everything I got to eat there was as delicious and fresh as if I was the first customer in instead of the final order of the day!
Super impressed by this! The staff was wonderfully friendly, too! I didn't even mind going outside and eating my tasty burger and delicious fries!
Very happy!
- food10
- staff9
- burger9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Great Fries, Good Burger
My experience at the restaurant was quite positive, especially regarding the food. I found the fries to be exceptionally good, noting they were super freshly cut and crispy. The burger also had a very good taste.
The service was excellent, receiving a perfect score, and the atmosphere was rated well. It was a quiet environment, making conversation easy. The overall food rating was high, and there was no wait time.
- fries9
- burger8
- Service10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
7
Basic Burger and Fries Spot
If you're looking for a basic no frills burger and fries, this is the place!
- burger and fries7
Visit Type
- Quick Meal
Group Type
- Colleagues
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Deceptive Exterior, Delicious Food!
I was working in the city and was starving. My coworkers recommended this spot. The outside was very deceiving but when I tell ya the food did not disappoint.
I got breakfast with grits, potatoes, eggs, bacon, and toast…EVERYTHING was on point and the service was good too, super friendly and quick. I will absolutely be coming back again!
- food10
- breakfast10
- grits10
Price per Person
- $1–$10
Visit Type
- Regular Visit
Service Type
- Takeout
Meal Type
- Breakfast
2
Burnt Fries Ruin a Craving
I've never really been a huge fan of this place, but I always have eaten there french fries; usually for breakfast. I came in this morning because I was craving a bag of french fries from b&J's. I was so unhappy to receive a bag of burnt chips.
More than half of the bag of french fries I received were unedible. My advice would be stick to the recipe that's been serving the neighborhood for so many years, and keeping your customers coming back. The fries only needed to be cooked a little longer in the past, now they're burnt.
🤦🏽‼️‼️‼️
- french fries2
- burnt chips1
- unedible1
What B&J Burgers offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Crowd
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Coffee
Dining options
- Breakfast
- Brunch
- Counter service
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Historic
- Cozy
- Casual
- Trendy
FAQs
Is there convenient parking and accessibility at B&J Burgers?
Yes, you’ll find a free parking lot at B&J Burgers, usually with plenty of space. The restaurant is also fully accessible, offering a wheelchair accessible entrance, parking lot, and restroom for your convenience.
What kind of dining experience and atmosphere can you expect at B&J Burgers?
At B&J Burgers, you can enjoy a cozy, casual, and historic atmosphere, perfect for a quick bite or a relaxed meal. They offer breakfast, brunch, lunch, and dinner with seating and counter service. It’s also a great spot for kids, providing high chairs.
What is the overall customer sentiment for B&J Burgers?
B&J Burgers has an average Restaurant Score of 6.3 and a Customer Satisfaction of 60.5%, indicating a mixed but generally acceptable experience. The Food (7.2) is a strong point, while Value (5.7), Ambience (5.7), and Service (5.1) are considered average.
Are the burgers and fries at B&J Burgers well-regarded?
Yes, many customers praise the burgers and fries, describing them as tasty and delicious. The fries, in particular, are often highlighted as a solid choice, and the breakfast options are also frequently mentioned positively.
What are some common issues customers experience at B&J Burgers?
Customers occasionally report long wait times, sometimes up to 30 minutes, and some have noted cleanliness concerns, including mentions of flies and a worn interior. There are also mixed opinions on service, with some experiencing friendly staff and others encountering inconsistencies or poor customer service.