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Reviews
Satisfaction
The restaurant Big Fish Little Fish brings a taste of the islands to San Francisco. Located in the vibrant Rincon Hill neighborhood, this Hawaiian restaurant offers a delightful escape for your lunch break.
You can easily grab a delicious meal on the go, making it a perfect spot for a quick and satisfying bite. Whether you’re craving authentic flavors or just something fresh, you’ll find it here.
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When it comes to the food here, youll find a lot to love! With 58 positive remarks out of 88 total customer observations, many rave about the fresh ingredients, generous fish portions, and unlimited toppings, offering a fantastic variety of choices. The overall score for food sits at a decent 6.7, suggesting a generally good experience.
However, its not all perfect, as 23 negative comments point to some areas needing attention. Some found the food bland, noted issues with too many toppings clashing, or disliked items served at fridge temperature, impacting the overall taste. Customer satisfaction is a bit mixed at 65.9%, indicating there's room for improvement in consistency, especially concerning the ratio of fish to rice.
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If youre looking for fresh ingredients and generous portions with lots of customization, this spot is worth a try. Just be mindful of your topping choices and be aware that some experiences mention blandness or temperature issues. Its a solid option for a quick, customizable meal, but not without its occasional quirks.
When it comes to service, this spot offers a bit of a mixed bag, landing an average score of 5.8 with customer satisfaction at a mixed 50%. Many appreciate the generally fast service and how easy it is to order, with the line often moving quickly. Positive comments frequently highlight the friendly staff and prompt service, making for a smooth experience for 11 positive remarks out of 22 total.
However, there's certainly room for improvement. Some patrons have encountered long queues, especially during peak hours, and a few experiences mention staff or servers being unfriendly, even mocking customers. These negative points, accounting for 8 opinions, suggest that while the service can be efficient, consistency in staff demeanor and wait times could be better.
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If you're looking for a quick and easy meal, this place often delivers with fast service. Just be prepared for the possibility of longer lines during busy times and a chance of encountering less-than-friendly staff.
When it comes to the vibe, theres some good news! Many folks appreciate the convenient location and the fact that theres ample seating both indoors and out. With 3 positive remarks out of 8 total comments, it seems the accessibility and space are definite pluses, even if the overall customer satisfaction sits at a rather low 37.5%.
However, the atmosphere gets an average score of 6, and its clear why. Some guests found the restaurant itself uncomfortable to eat in, with one even noting that if youre seeking an efficient and environmentally conscious spot, this might not be it. These 2 negative observations suggest there's room for improvement in the dining experience.
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If a super convenient spot with plenty of room is your top priority, you might find something to like here. However, be prepared that the overall comfort and dining experience might not live up to expectations, as reflected in the low satisfaction.
When it comes to value, some diners found a silver lining, noting the grezt price and that it offered a slightly better deal than most places. Many appreciated the relatively affordable lunch options, feeling they received regular, good poke bowls at a good price. Out of 12 customer remarks, 4 leaned positively, suggesting that for some, the pricing hit just right.
However, the overall sentiment regarding value is quite mixed, with a customer satisfaction of just 33.3%, which is considered poor. Many felt the meal was not worth the price, describing it as pricy and excessively expensive for what it is. Concerns about the amount charged and being charged more were also noted.
With 8 negative remarks, the pricing often missed the mark, despite an average score of 4.3.
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If youre looking for a great deal, this spot might be a hit or miss. While some found the prices fair, many felt the cost didnt match the meals worth. Proceed with caution, especially if youre sensitive to pricing, as it might not always feel like a good value.
You’re looking at roughly 16 per person – reported by 2 diners. That puts it in the $11–$20 category. For a Hawaiian Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
All the current reviews show spending within this $11–$20 bracket, so prices cluster nicely around this average. Just a heads-up, this is based on a couple of reviews, but it gives us a good feel for the pricing.
Here’s a quick look at what guests spend per person, based on the latest 2 reviews. While the data is limited, it gives a good indication of typical spending.
See how this restaurant’s value for money stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Hawaiian Restaurant. It offers a good mid-range option without breaking the bank.