Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
oChef » Arby’s – Las Vegas
Arby's - Las Vegas
Photo from Arby’s
Arby's at a glance
Las Vegas North Cheyenne
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 66 of the guests
#138 out of 192 places to eat in Las Vegas
#3 Fast-Food-Restaurant out of 9 in Las Vegas
Average
5.8 out of 10
Food
Service
Ambience
Value
231
Reviews
49.8%
Satisfaction
Often praised
- Cleanliness
- Friendly Service
Frequently criticized
- Food Inconsistency
- Poor Value
The restaurant Arby’s, a popular Fast Food Restaurant in Las Vegas’s North Cheyenne neighborhood, offers you a convenient spot for a quick and satisfying meal. Whether you’re looking for a quick bite during the day or need some late-night food, this location at 4521 N Rancho Dr has you covered.
You’ll find a casual atmosphere perfect for a relaxed dining experience, making it an easy choice for any time of day.
Overview: Introducting Arby's
Arby’s offers a mixed experience, often praised for its clean and welcoming atmosphere, which many customers find appealing. The staff frequently receives positive remarks for being friendly and attentive, contributing to a pleasant visit.
However, some aspects of the dining experience could use attention. While the service can be a highlight, there are noted inconsistencies in food quality and concerns regarding overall value.
Customers occasionally report issues with order accuracy or waiting times, suggesting that while the staff aims to please, operational efficiency sometimes falters.
Average
5.8
out of 10
231
Reviews
49.8%
Satisfaction
95
negative
21
neutral
115
positive
Arby’s registers an overall Restaurant Score of 5.8 out of 10, placing it in the average category. This is reflected in a Customer Satisfaction rate of 49.8%, indicating a mixed reception where nearly half of patrons are content.
These figures are drawn from 231 customer opinions, with 115 positive and 95 negative remarks. Looking closer, the Ambience (7.8) stands out as a strong point, often described as clean and well-maintained.
Service (6.9) also performs reasonably well, with many appreciating the staff’s efforts. However, the Food (5) score suggests an average culinary experience, and Value (4.1) is a clear area for improvement, with customers frequently questioning pricing relative to portion sizes.
What people like
- Clean, welcoming atmosphere
- Attentive, friendly service
- Good Mac and Cheese
What people don't like
- Inconsistent food quality
- Poor value, small portions
- Slow, inaccurate service
If a clean environment and generally friendly service are high on your list, Arby’s might be worth a visit, especially for specific menu items like the Mac and Cheese. The Recommendation Score of 5.7 suggests it’s a decent option, but perhaps not a standout for everyone.
However, be prepared for potential inconsistencies in food quality and consider if the pricing aligns with your expectations for portion sizes. It’s a place that can satisfy a quick craving, but it might not consistently deliver a top-tier dining experience.
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Verdict: Our expert take on Arby's
Food (5 out of 10)
mentioned by 77% of the guests
When it comes to the food, there's a bit of a mixed bag, with a score of 5 indicating an average experience. Many diners rave about specific items, finding the Wagyu burger really good, praising the classic curly fries, enjoying perfectly cooked mozzarella sticks, and calling the buffalo wings hot and delicious. These positive remarks, accounting for 46 sentiments, suggest some real menu winners.
However, the overall customer satisfaction sits at a poor 38.7%, reflecting significant concerns. Common complaints, seen in 58 negative remarks out of 119 total, include disappointing portion sizes, food being cold, dry meat, and a general feeling that some items tasted microwaved or lacked freshness. It seems consistency and value are key areas needing attention.
Food
119
Reviews
38%
Satisfaction
58
negative
15
neutral
46
positive
Rating distribution
What people like
- Wagyu burger stands out
- Delicious curly fries
- Hot, fresh wings
What people don't like
- Small portion sizes
- Food often cold
- Inconsistent food quality
Often praised
- foodGreat place to eat if you are trying to lose weight and eat healthier fast food.
- Arby'sThe larger piece was actually chicken, and I'm unsure what the small, grizzly piece was. I live nearby and usually love Arby's. I hope this doesn't continue.
- chicken sandwichfeel the need to try the chicken sandwich
- 9 steak nuggetsI paid $9. 99 for 9 steak nuggets.
- FoodFood:4
- French DipRecommended dishes:French Dip
- FriesRecommended dishes:Fries
- Mac and Cheesethe Mac tho? It’s good!
- Marketplace Turkey and Swiss sandwichit was absolutely delicious..
- Roast Beef GyroI got hooked on the Roast Beef Gyro
Frequently criticized
- foodbut the food was a big fail !
- meatmeat this old placed on a sandwich
- cheeseThe cheese wasn't melted on my sandwich
- friesThe new burger intrigued me, but unfortunately, it didn’t taste fresh; it tasted microwaved. The fries were a serving for a baby. Now I know why I haven’t been to Arby’s in 20 years.
- portion sizeRegarding the food, I ordered the fried Mac and cheese balls. They were tasty, but the portion size was disappointing for the price. An order of these balls costs $4.
- 9 PCgot 6 pieces of full wing and crumbs of batter fall off
- Arby'sno more Arbys
- Bob'sAcho ele melhor que Bob’s
- Buffalo Wild WingsBuffalo wild WARM wings in a warmer box
- Burger KingAcho ele melhor que Burguer King
If youre considering a visit, you might find some delicious surprises like the Wagyu burger or curly fries, but be prepared for potential inconsistencies. With a low customer satisfaction, its a place where specific menu choices can make or break your meal, so choose wisely to avoid disappointment.
Service (6.9 out of 10)
mentioned by 81% of the guests
When it comes to service, this spot gets a 6.9 out of 10, which is pretty good! Many customers, about 66.3% of them, found the experience to be a mixed bag, but there are definitely bright spots. Based on 53 positive remarks out of 80 total, patrons often praise the friendly staff and fast service, especially in the drive-thru.
Many appreciate the amazing customer service and how quickly issues are resolved, ensuring order accuracy. However, it's not always smooth sailing. With 25 negative comments, some folks have experienced slow service and significant wait times, particularly at the drive-thru.
There are also concerns about staff attitude and occasional incorrect orders, with some feeling that employees lack knowledge or care. It seems consistency can be an issue, leading to frustration for some.
Service
80
Reviews
66%
Satisfaction
25
negative
2
neutral
53
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Quick issue resolution
What people don't like
- Slow service
- Staff attitude
- Incorrect orders
Often praised
- serviceMy experience at the restaurant was made special by the super friendly and attentive lady behind the counter. I'm sorry I forgot her name, but her service truly enhanced my lunch visit.
- staffthank the staff for cutting the wrap in half
- GinaIt's wonderful that the majority of the employees know me by name, which makes for a very welcoming atmosphere. If there are any issues, Gina makes sure to correct them immediately, demonstrating excellent customer service. Personally, I'm not a fan of the beef, but I really like the chicken salad sandwich and other seasonal specials.
- employeesThe food is great and the establishment is super clean. It's wonderful that the majority of the employees know me by name, which makes for a very welcoming atmosphere. If there are any issues, Gina makes sure to correct them immediately, demonstrating excellent customer service.
- managerthe manager went above and beyond
- peopleThe people there are great and are always nice
- ServiceService:5
- amazing customer serviceamazing customer service even on a busy Friday night
- cashierI really enjoyed each of the steak nuggets. My cashier went above and beyond with amazing customer service even on a busy Friday night. I paid $9.
- communicationShe is easy to understand thru the speaker
Frequently criticized
- servicehanded it to me kinda rudely no apologies no anything
- orderrepeat my order.. NO EXAGGERATION 4 TIMES
- order accuracyinstead of asking or checking he just gave us 2 of a beef n cheddar
- waiting timeTook 35 minutes to get my food
- bagsputting mine and others in other bags and not try to cram everything in one or two
- drive thru personDrive thru person talks like shes sleeping!
- drive-thruDrive thru was packed
- employee knowledgeemployee didnt know what a super was
- lady at the drive thruThe lady at the drive thru was my not very nice either
- managerThe manager did seem to care
If you catch them on a good day, youll likely enjoy friendly and efficient service. But be prepared for potential delays or occasional hiccups with your order, especially during busy times. Its a bit of a gamble, but often worth it for the good experiences.
Ambience (7.8 out of 10)
mentioned by 26% of the guests
When it comes to the vibe, this spot generally hits the mark! With a solid score of 7.8 and customer satisfaction at a good 73.7%, its clear many appreciate the ambiance. Folks often praise the place and atmosphere, highlighting the cleanliness and even the decorating efforts.
Out of 19 comments, 14 were upbeat, noting its a great place and very clean everywhere. However, not everything is perfect. A few of the 19 comments, specifically 3, pointed out some snags.
The main sticking point seems to be the bathroom locked situation, with some finding getting a key to the restroom a bit of a hassle. One even gave the atmosphere a low rating, suggesting it wasn't for everyone.
Ambience
19
Reviews
73%
Satisfaction
3
negative
2
neutral
14
positive
Rating distribution
What people like
- Clean establishment
- Great atmosphere
- Ample parking
What people don't like
- Locked restrooms
- Key access challenge
Often praised
- atmosphereAtmosphere:5
- AtmosphereAtmosphere:5
- cleanThis location is always clean and very well taken care of
- cleanlinessvery clean everywhere
- decoratingextra effort the staff put in to decorate inside
- dining roomdining room is very clean
- establishmentthe establishment is super clean
- parking spacePlenty of parking
- placeGreat place
- restaurant is very cleanrestaurant is very clean
Frequently criticized
- atmosphereAtmosphere:1
- bathroom lockedkeep thr bathroom locked with a physical key
- restroom keyGetting a key to the restroom can be a challenge
Overall, if you're looking for a clean and generally pleasant environment, this place is a solid choice. Just be prepared for a potential quest to access the restroom, which seems to be the main hiccup in an otherwise good experience.
Value (4.1 out of 10)
mentioned by 16% of the guests
While the overall picture for value is a bit of a mixed bag, a couple of lucky diners did find some bright spots. They were thrilled to score a free sandwich or felt they got a good deal paying $9.99 for a decent portion. These 2 positive comments show that a good deal isnt entirely out of reach.
However, the majority of the feedback paints a different picture, with 9 negative opinions expressing significant concerns. Many felt the prices were too high, citing unexpected upcharges and questioning the amount received for their money. With customer satisfaction at a rather poor 15.4%, its clear that many found items like a sandwich or large curly fries to be overpriced, leading to disappointment despite an average score of 4.1.
Value
13
Reviews
15%
Satisfaction
9
negative
2
neutral
2
positive
Rating distribution
What people like
- Free sandwich deals
- Good portion for $9.99
What people don't like
- High prices
- Unexpected upcharges
- Not worth cost
Often praised
- $9.99paid $9.99 for 9 steak nuggets
- free sandwichScored a free sandwich
Frequently criticized
- priceAn order of these balls costs $4. 99 and only includes 4 pieces, which I found not worth the price.
- $10truly a waist of $10..
- amountquestioned amount..was told gruffly "receipt in the bag."
- large curly friesthat seemed like a ripoff
- priceshigher prices
- sandwichbuy at $8.50 it was overpriced
- upchargeno mention of 2$ upcharge
If you're lucky, you might snag a good deal, but be prepared for potential disappointment. The value here is generally seen as poor, so weigh your options carefully before committing to higher-priced items.
How are the prices at Arby's?
You’re looking at roughly 14 per person – reported by 66 diners. That puts it in the $11–$20 category. For a Fast Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most folks are spending in the $1–$20 range, with the biggest chunk right around the $11–$20 mark. So, prices definitely cluster around that average, keeping things pretty consistent.
Here’s a quick look at what guests spend per person, based on the latest 66 reviews.
Comparing this restaurant’s value for money against similar spots in Las Vegas.
Overall, we think the pricing feels quite fair for a Fast Food Restaurant, especially in a city like Las Vegas. It offers a good balance without breaking the bank.
Customer Reviews: what people think about Arby's
Price per Person
- $11–$20
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
2
Arby's Portions Shrink, Prices Rise
I visited the Arby's on N. Rancho for lunch today and ordered my usual. Unfortunately, like many fast-food restaurants now, the prices have increased while the portions have become smaller.
I got the French Dip, and there was hardly any roast beef. It cost $15 for a medium fries and drink, plus a cherry turnover. Even the turnover had less filling.
It seems like Arby's is no longer the same as it used to be, similar to Buffalo Wild Wings, which Arby's now owns. The wings at Buffalo Wild Wings are also not the same as years before.
- prices2
- portions2
- roast beef2
Price per Person
- $11–$20
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
9
Excellent Service and Steak Nuggets
My experience at the restaurant was fantastic. I really enjoyed each of the steak nuggets. My cashier went above and beyond with amazing customer service even on a busy Friday night.
I paid $9. 99 for 9 steak nuggets.
- steak nuggets9
- amazing customer service10
- cashier10
Service Intent
- Quick Meal
Service Type
- Takeout
2
Order forgotten, rude service
My experience at the restaurant was disappointing due to a forgotten item and poor service. I ordered and upon arriving home, I realized a portion of my order was missing. I returned to the restaurant and politely informed the staff that they had forgotten my sandwich.
Instead of an apology, I was handed the sandwich rudely, with no explanation or courtesy. The food itself was rated a 3 out of 5, while service and atmosphere received a 1 out of 5.
- portion5
- sandwich5
- food7
- service1
- atmosphere1
Price per Person
- $41–$50
Service Intent
- Quick Meal
Service Type
- Takeout
Wait Time
- Short (6–15 min.)
1
Horrible Service and Cold Food
My experience at this restaurant was horrible. The service was terrible, with no one present in the lobby or drive-through, and they still managed to suck at taking orders. The food was also disappointing, as the fries were cold.
This location is TRASH, and it's clear why it was empty.
- service1
- taking orders1
- fries1
Price per Person
- $11–$20
Service Intent
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
8
Arby's Mac and Cheese Surprise!
When they ask who’s keeping Arby’s open, I say ME! Lol. My experience at Arby's was a pleasant surprise, especially with their Mac and Cheese.
While the brisket sandwich was just okay, the Mac and Cheese was genuinely good. I was very surprised by how much I liked it. I think people often underestimate Arby's and only know about places like McDonald's.
The service was excellent (5/5) and the atmosphere was also great (5/5). Overall, the food was rated highly (4/5).
- brisket sandwich5
- Mac and Cheese9
- Service10
What Arby's offers
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- Checks
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Dinner
- Seating
- Lunch
- Dessert
Service Options
- Drive-through
- Dine-in
- Takeout
- Onsite services
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What accessibility features and parking options does Arby's in North Cheyenne offer?
At Arby’s in North Cheyenne, you’ll find excellent accessibility with a wheelchair accessible entrance, parking lot, and restroom. For your convenience, there’s usually plenty of parking available, including free street parking and a free parking lot right on site.
Can I bring my children to Arby's in Las Vegas, and what dining options are available?
Absolutely, Arby’s is good for kids, offering a dedicated kids’ menu and high chairs for their comfort. You can enjoy various dining options throughout the day, including lunch, dinner, and dessert, with comfortable seating available for your meal.
How does Arby's generally perform?
Arby’s has an overall score of 5.8, indicating an average experience. While Ambience (7.8) and Service (6.9) are noted positively, Food (5) and Value (4.1) scores suggest areas for improvement.
What do customers appreciate about Arby's?
Many customers praise the restaurant’s cleanliness and welcoming atmosphere. The staff is often described as friendly and providing attentive customer service, with some going above and beyond.
What are common complaints at Arby's?
Recurring issues include inconsistent food quality, such as unmelted cheese or microwaved items, and disappointing value due to high prices for small portions. Some also report slow or inaccurate service.