Accessibility
- Wheelchair accessible entrance
Reviews
Satisfaction
The restaurant, 24/7 Gourmet Pizza, is a popular pizzeria in Seattle’s vibrant Lake City neighborhood. If you’re craving a delicious slice or a whole pie, this spot has you covered.
You can count on them for a quick bite, especially when those late-night cravings hit. With a casual atmosphere, it’s the perfect place to grab a meal, whether you’re dining in or opting for convenient delivery.
24/7 Gourmet Pizza presents a mixed picture. While some patrons appreciate the homemade taste of their offerings and the quality of their pizza crust, others have encountered significant issues.
The establishment aims for a friendly atmosphere, but operational challenges seem to overshadow these efforts. Reports suggest a notable inconsistency in food preparation and concerns regarding cleanliness.
Issues with order accuracy and delivery reliability have also been frequently mentioned, indicating areas where the restaurant could improve its customer experience.
Reviews
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Looking at the numbers, 24/7 Gourmet Pizza registers an overall 2.6, which falls into the poor category. Customer satisfaction is also quite low at just 16.7%.
This assessment is drawn from 174 customer observations, with a significant imbalance of 29 positive remarks against 142 negative ones. Delving deeper, the individual aspects reflect this trend.
Food scores a poor (2.9), with many finding it inconsistent. Service also struggles at a poor (2.5), often cited for delivery and order issues.
Value (2) and Ambience (1.6) are rated even lower, suggesting considerable room for improvement across the board.
Given the current state, 24/7 Gourmet Pizza presents a considerable gamble. While there are glimpses of potential in certain food items and a welcoming vibe, the overall experience is heavily weighed down by significant operational and quality control issues.
With a recommendation score of 2.5, it’s clear this establishment has much to address. For those seeking a reliable and consistently positive dining experience, it might be best to explore other options until these fundamental concerns are resolved.
When it comes to the food, there are some bright spots! Customers have raved about the amazing crust, generous lots of toppings, and the perfect amount of cheese. Some even highlight Chef Ronnie's culinary skills and praise the Butter chicken pizza as the best.
With 18 positive remarks, it seems certain dishes truly shine. However, the overall picture for food is quite concerning, with a poor score of 2.9 and customer satisfaction at a mere 19.4%. Out of 93 comments, a staggering 73 are negative, mentioning issues like expired dough, spoiled meat, mold in salads, and a complete lack of seasoning.
Some even reported getting sick, which is a serious red flag.
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Given the overwhelming number of serious complaints, it's hard to recommend this place for its food. While a few items might hit the mark, the risks of encountering spoiled ingredients or unsanitary conditions seem too high to ignore. You might want to look elsewhere for a reliable meal.
While the overall service score sits at a poor 2.5, with customer satisfaction also struggling at a mere 15.5%, there are a few glimmers of hope among the 58 comments. Some customers appreciate the 24/7 operating hours and timely delivery from third-party apps. A few even praised customer service and successful refunds when issues arose, especially under new management.
However, the vast majority of feedback, with 48 negative remarks, points to significant issues. Customers frequently encountered loud or intoxicated staff , received the wrong pizza or orders that were 2 hours late , and reported staff hanging up on them. There were also serious concerns about kitchen hygiene, order accuracy , and a general lack of care, painting a picture of an unreliable service .
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Given the overwhelming number of negative experiences, especially concerning staff conduct and order accuracy, you might want to think twice before relying on their service. While some manage to get refunds, the consistent issues suggest a high risk of disappointment.
While theres a glimmer of warmth with one patron loving the friendly atmosphere, the overall sentiment for ambience is quite low. With a score of just 1.6, which is poor, and customer satisfaction at a mere 6.7%, also indicating a poor experience, its clear there's significant room for improvement based on 15 total observations. However, the overwhelming majority of 14 comments paint a stark picture.
Many describe the place as dirty and unsanitary, even citing an imminent health hazard and issues with hand washing facilities. Concerns about staff loudness and uncleaned kitchens with dirty pots and pans also contribute to a very poor experience.
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If youre looking for a pleasant dining environment, this place might seriously disappoint. With significant concerns about cleanliness, potential health hazards, and noise, its probably best to look elsewhere for a comfortable meal.
When it comes to value, it seems theres a bit of a mixed bag, though leaning heavily towards disappointment. Based on 8 customer remarks, with only 1 positive comment compared to 7 negative ones, the overall sentiment is quite clear. While a few folks found the price to be very fair compared to commercial competitors, the overall customer satisfaction sits at a poor 12.5%, and the score for value is also a poor 2.
However, many customers felt that the experience was simply not worth the money, with some mentioning specific amounts like $30 or $40 feeling like money down the drain. Concerns about unexpected fees, being charged for extra pepperoni that wasnt there, and even being charged for included dips that were missing, really soured the perception of value for many.
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If youre looking for good value, this might not be the place for you, as many customers felt they didnt get their moneys worth. While theres a rare positive mention about fair pricing, the overwhelming feedback points to disappointment regarding costs and what's received. You might want to explore other options if value is a top priority.
On average, you’ll spend around 20 per person – based on 5 guests. That places this Pizzeria in the $11–$20 category. For a Pizzeria, that’s comfortably mid-range, perhaps a touch on the higher side.
While the average is 20, the actual prices reported are quite varied, showing a mix of both more budget-friendly and more premium options. Keep in mind, this is based on a limited number of reviews (5), but it gives us a good indication.
Here’s a quick look at what guests spend per person, based on the latest 5 reviews. While this data is limited, it gives a good indication of the price spread.
How this Pizzeria’s value for money compares to similar spots in Seattle.
Overall, we think the pricing feels fair for a Pizzeria, especially given the variety of price points available. It offers options for different budgets.