Highlights
- Sports
- Great beer selection
oChef » JUKEBOX – Cleveland
JUKEBOX - Cleveland
Photo from JUKEBOX
JUKEBOX at a glance
Cleveland Hingetown
- 🍽️ Restaurant
$$
Price per Person $21–$30
mentioned by 49 of the guests
#22 out of 62 places to eat in Cleveland
#8 Restaurant out of 18 in Cleveland
Good
7.7 out of 10
Food
Service
Ambience
Value
377
Reviews
77.7%
Satisfaction
Often praised
- Creative Cuisine
- Vibrant Atmosphere
- Friendly Staff
Frequently criticized
- Value Concerns
- Service Inconsistencies
- Parking Challenges
The restaurant JUKEBOX in Cleveland’s vibrant Hingetown neighborhood offers you a cozy, casual, and trendy spot to unwind. This popular restaurant is known for its fantastic atmosphere and a truly great beer selection, making it a prime destination whether you’re looking for a quick bite or a relaxed evening out.
You can enjoy everything from happy hour drinks to late-night food in a welcoming setting.
Overview: Introducting JUKEBOX
JUKEBOX offers a vibrant atmosphere where guests often find the creative food and friendly service to be highlights. The establishment cultivates a lively setting, with many enjoying the unique patio and overall positive vibes that contribute to a memorable visit.
However, some experiences reveal areas for improvement, particularly concerning value, with certain items perceived as overpriced. Occasional reports of inconsistent service and practical issues like finding parking also surface, suggesting a varied experience for some patrons.
Good
7.7
out of 10
377
Reviews
77.7%
Satisfaction
68
negative
16
neutral
293
positive
JUKEBOX holds a solid 7.7 score, with customer satisfaction at 77.7%, indicating a generally positive reception. The overall sentiment is quite favorable, with 293 positive remarks against 68 negative ones out of 377 total opinions, suggesting a largely contented customer base.
The restaurant’s Ambience (8.4) and Food (7.6) are particularly well-regarded, consistently earning good marks from visitors. While Service (7.4) also performs commendably, Value (5.1) stands out as an area that receives more mixed feedback, often perceived as average or a bit high for some offerings.
What people like
- Creative food options
- Lively atmosphere and patio
- Friendly and attentive staff
What people don't like
- Inconsistent value perception
- Occasional service issues
- Difficulties with parking
JUKEBOX generally offers a good experience, reflected in its 7.7 recommendation score. It’s a place that often hits the mark with its creative culinary offerings and engaging atmosphere, making it a popular spot for many.
If you prioritize a lively setting and inventive dishes, it’s certainly worth a visit. Just be mindful of potential value concerns and occasional service hiccups, especially during busier periods, to manage your expectations.
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Verdict: Our expert take on JUKEBOX
Food (7.6 out of 10)
mentioned by 86% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 7.6 and customer satisfaction at a good 76.1%, many diners rave about the delicious food and drinks. Out of 159 total remarks, 121 were positive, frequently praising the amazing pierogis, creative cocktails, and excellent vegan options, making it a great choice for diverse tastes.
However, not every dish is a home run, with 28 negative comments highlighting some areas for improvement. A few guests mentioned issues like cold food, limited menu options, or skimpy portions. While the overall sentiment is positive, be aware that some experiences noted a lack of flavor or basic dishes, suggesting a bit of inconsistency.
Food
159
Reviews
76%
Satisfaction
28
negative
10
neutral
121
positive
Rating distribution
What people like
- Delicious pierogis
- Creative cocktails
- Good vegan options
What people don't like
- Food served cold
- Limited menu options
- Disappointing portions
Often praised
- foodThe food is a great surprise- options for all diets and all tasty!
- drinksthe food, drinks, and especially the staff is absolutely amazing
- pierogisbest pierogis of any of the restaurants
- burgerpierogis and burger were epic!
- cocktailsGreat cocktails in a fun little space!
- kielbasahighly recommend their kielbasa
- pierogiesThomas, who waited on me most of the night behind the bar, was excellent and never left me hanging. The pierogies were just okay; they tasted a little oily to me, but they were large and stuffed full of potatoes. I highly recommend the pumpkin spritz and the smashed mouth from the drink menu.
- vegan optionsThey have a good amount of vegan options.
- beer selectionbeer selection solid
- pierogiTry the pierogi
Frequently criticized
- fooda few mistakes with the food left it lacking
- basicit was just basic
- buffalo chickpea pierogisbuffalo chickpea pierogis tasted very acidic
- burgerpierogi's and the burger came out cold
- cheesethe cheese wasn’t even melted. To make matters worse, the cheese was cold as well.
- citrus salad with chickencitrus salad with chicken, which was overall quite disappointing
- diet cokeDiet coke had a weird flavor
- drinkhe wouldn’t scan my id or sell me a drink
- drinksHe wouldn’t make our drinks untill we paid
- friesThe beer and spirit selection was on point, and the bar was nice and clean. The only downside was that there were no fries.
If you're looking for tasty pierogis, creative cocktails, and good vegan choices, this place is definitely worth a visit. Just keep in mind that while many dishes are celebrated, there might be occasional inconsistencies in temperature or portion sizes.
Service (7.4 out of 10)
mentioned by 79% of the guests
Service here generally hits the mark, scoring a solid 7.4 and boasting a 72.1% customer satisfaction rate. Many of the 75 positive comments praise the friendly staff, attentive service, and excellent bartenders who handle large groups with care. Guests often feel well taken care of by the welcoming and helpful team, with shout-outs to specific servers and the entire teams dedication to hospitality.
However, its not always smooth sailing, with 27 negative remarks pointing to areas for improvement. Some experiences mention slow service, rude servers, and long wait times. There were also isolated but serious concerns about a rude bartender and even racial profiling, suggesting inconsistency in staff professionalism and service speed.
Service
104
Reviews
72%
Satisfaction
27
negative
2
neutral
75
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Great with groups
What people don't like
- Slow service
- Rude staff
- Long wait times
Often praised
- serviceI look forward to coming back as the food character is refined over time. The restaurant has a good beer selection and terrifically friendly service.
- staffWe hosted a sold-out edition of Secret Society Comedy at Jukebox, and when 50+ people all sit down at once, how the staff responds can make or break an event. Everyone from management, to the server, to the bartenders brought their A-game and delivered a legitimate comedy club experience on one of the coolest patios in Cleveland. Thank you!
- bartendersWe hosted a sold-out edition of Secret Society Comedy at Jukebox, and when 50+ people all sit down at once, how the staff responds can make or break an event. Everyone from management, to the server, to the bartenders brought their A-game and delivered a legitimate comedy club experience on one of the coolest patios in Cleveland. Thank you!
- serverWe hosted a sold-out edition of Secret Society Comedy at Jukebox, and when 50+ people all sit down at once, how the staff responds can make or break an event. Everyone from management, to the server, to the bartenders brought their A-game and delivered a legitimate comedy club experience on one of the coolest patios in Cleveland. Thank you!
- ServiceService:5
- careThe food was amazing, but the people were even better! Amberle took such good care of us and went above and beyond. I will definitely come back.
- friendly serviceMy experience at the restaurant was wonderful! The entire team was amazing, making everyone feel welcomed with their attentive and super friendly service. I particularly appreciated that the bar is non-smoking and dog friendly.
- Alisha and ThomasAlisha and Thomas were a great duo.
- AmberleThe food was amazing, but the people were even better! Amberle took such good care of us and went above and beyond. I will definitely come back.
- Everyone who works thereEveryone who works there is a joy
Frequently criticized
- serviceMy only “complaint” was the snobby attitude from our server, Treyson. He barely provided my group and I with service and made a hurtful joke about someone’s looks! 😤 Besides this particular incident, I would most likely eat here when visiting Ohio again.
- wait timethe wait time at a fully seated other restaurant Monday at 6 was 15 minutes for food
- bartenderracially profiled by the rude bartender he was so rude
- orderTook over 40 minutes to get my order
- waitressyour waitress was repeatedly and rudely asking me to move
- IDSaid my id was fake. To my face.
- bar seatingdidn’t even get acknowledged at the bar seating
- guy who workedThe guy who worked was rude
- kitchen managerkitchen manager also told me that the cookie butter ice cream... was gluten free
- managerThen I later found out he was the manager as well
Overall, the service leans towards good, with many guests enjoying friendly and attentive staff. While there are occasional hiccups with speed or individual staff attitudes, it's generally a place where you can expect a positive service experience. Give it a try, but be aware that service can sometimes be a mixed bag.
Ambience (8.4 out of 10)
mentioned by 71% of the guests
When it comes to atmosphere, this spot truly shines! With a strong score of 8.4 and an excellent customer satisfaction rating of 90.3%, guests consistently rave about the vibrant energy. Based on 103 opinions, with 93 positive remarks, highlights include the amazing covered patio, cozy atmosphere, great music, and fun events like trivia nights.
However, a few of the 7 negative comments point to some minor inconveniences. Issues like difficult parking, uncomfortable seating, and the occasional dirty patio were mentioned, suggesting there's a little room for improvement in these areas.
Ambience
103
Reviews
90%
Satisfaction
7
negative
3
neutral
93
positive
Rating distribution
What people like
- Amazing covered patio
- Vibrant, cozy atmosphere
- Fun events and music
What people don't like
- Difficult parking
- Uncomfortable seating
Often praised
- atmosphereMy experience at Jukebox was really fun! It's a bar with great tunes and atmosphere. The bartenders and other staff are top notch and do a great job of creating a fun atmosphere.
- patioThe patio is beautiful, spacious and dog friendly!!
- vibesI love that it's one of my favorite places to go. Everything about it is great, from the food (with lots of vegan options) to the drinks, people, space, and vibes. It's truly an incredible spot!
- musicMy experience at this restaurant was great! I had excellent Pirogies, and the restaurant had chill vibes and good music. The service was a little slow, but it was worth the wait.
- AtmosphereAtmosphere:5
- ambiancelove the ambiance
- barthe bar is non- smoking and dog friendly!
- covered patioMy experience at this place was fun! The staff was friendly, and they have a huge covered patio. The food was damn good; I had the supreme pizza bagel and it was delicious.
- music triviaThe cocktails were also really good, but I felt like you only got a skimpy amount. On the positive side, this is a great place for music trivia and a great place to bring your dog year-round, as they even heat the tent in the winter months.
- placeFun place in a fun neighborhood
Frequently criticized
- dinner spotit’s not really a dinner spot.
- parkingYou might have to drive around to find parking
- parking spaceDifficult to find parking
- patioPatio was dirty
- patronsPatrons are rude
- seatinguncomfortable seating
- vibeIt wasn’t really our vibe
If you're looking for a lively spot with fantastic vibes and a great patio, this place is definitely worth checking out. Just be prepared for potential parking challenges and perhaps scope out your seating options upon arrival.
Value (5.1 out of 10)
mentioned by 13% of the guests
When it comes to value, some diners found pleasant surprises, especially with options described as affordable and dishes that wont break the bank. Theres a definite buzz around burger night being a screaming deal, offering creative food at a good price. Based on 4 positive remarks out of 11 total customer comments, it seems there are specific instances where the pricing hits just right.
However, the overall sentiment leans towards a mixed experience, with a customer satisfaction of just 36.4% and an average score of 5.1. Many felt the pricing was overpriced for certain items, with complaints about the price per person for some dishes and even charging for coke or small condiments like sauerkraut. With 6 negative observations, it's clear that value can be a real sticking point here.
Value
11
Reviews
36%
Satisfaction
6
negative
1
neutral
4
positive
Rating distribution
What people like
- Affordable creative food
- Monday burger deal
What people don't like
- Some items overpriced
- Extra charges for drinks
- Condiments cost extra
Often praised
- affordableAffordable creative food
- burger nightMonday night burger night is a screaming deal
- priceThe server was so friendly and did a great job with our large party. The food was good and decently priced. I would recommend stopping by and checking it out.
- won't break the bankThe service was very friendly, and the cocktails were delicious. The food dishes were both creative and tasty, and importantly, they won't break the bank. If you're in the neighborhood, I highly recommend checking this place out.
Frequently criticized
- Price per person$20 for a vegan burrito was criminal
- Urban Artifact beercharged 9 dollars for a single Urban Artifact beer
- charging for cokeshe still charged the $3 for the coke
- overpricedfood and drinks are pretty overpriced
- sauerkrautthey charge for sauerkraut, which comes in a teeny container.
- tabacted as if I wasn’t going to pay my tab
If youre looking for a deal, aim for specific promotions like burger night, as that seems to be where the value truly shines. Otherwise, be prepared for some items to feel a bit overpriced, which might disappoint if youre on a tight budget.
How are the prices at JUKEBOX?
On average, you’ll spend around $24 per person – from 49 guests. That puts the restaurant in the $21–$30 category. For a Restaurant, that’s mid-range, maybe slightly above.
Most diners cluster right in that $21–$30 sweet spot, with a good number also spending $11–$20. So, prices are pretty consistent around the average.
Here’s a quick look at what guests spend per person, based on the latest 49 reviews.
How this Restaurant’s value for money stacks up against similar spots in Cleveland.
Considering its a mid-range Restaurant, we think the pricing feels quite fair. Its a good spot if you’re looking for a consistent dining experience without breaking the bank.
Customer Reviews: what people think about JUKEBOX
Service Intent
- Special Occasion
Group Type
- Large Group
Group Size
- Large Group
Visit Type
- Dine-in
Meal Type
- Dinner
9
Great Wedding Welcome Party Experience!
We hosted our wedding welcome party at Jukebox in October and it was overall a great experience! Alex, the owner, was very responsive throughout the entire planning process, which was so helpful as we were planning the event from a different city. He and his staff were friendly and provided great service throughout the event.
The space was perfect and had plenty of room for our guests (about 100 people) to mix and mingle throughout the night between the indoor space, tent, and outdoor patio. The food was great and our guests loved the pierogis! We look forward to visiting again when we’re in Cleveland.
- owner9
- staff9
- space10
Price per Person
- $21–$30
Service Intent
- Food Exploration
Group Type
- Friends
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Delicious Pierogis and Great Service!
My experience at this restaurant was fantastic! I went for a casual outing and was impressed by the large vegetarian selection. The pierogis were absolutely delicious, and I also enjoyed a great cocktail.
The service was excellent, with our waiter checking in periodically to ensure we were doing well. I will definitely be going back!
- pierogis10
- vegan options8
- cocktail7
Service Intent
- Regular Visit
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Dine-in
10
My Favorite Place in the World!
My experience at this restaurant was absolutely incredible. It's my favorite place not only in Cleveland but in the entire world. My friends know that when I die, my celebration of life is to be held here.
I am a huge fan of the Jukebox! ❤️
- Jukebox10
Service Intent
- Food Exploration
Visit Type
- Dine-in
9
Amazing Service and Delicious Perogies!
My experience at the restaurant was wonderful! The entire team was amazing, making everyone feel welcomed with their attentive and super friendly service. I particularly appreciated that the bar is non-smoking and dog friendly.
The potato and cheese perogies were also delicious, and the apple sauce as a dipping sauce was much better than I anticipated.
- entire team10
- attentive service10
- friendly service10
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Criminal Price for Poor Service
My experience at this restaurant was quite negative. I had to wait 45 minutes for service, which felt excessively long. To add to the frustration, I was charged $20 for a vegan burrito, which I felt was criminal given the overall experience.
The food itself was rated a 1, and the service was also rated a 1, with a wait time exceeding an hour.
- wait time1
- vegan burrito1
- service1
What JUKEBOX offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- LGBTQ+ friendly
- Transgender safespace
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Bar onsite
- Gender-neutral restroom
- Wi-Fi
- Free Wi-Fi
- Restroom
Offerings
- Late-night food
- Hard liquor
- Happy hour drinks
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Happy hour food
- Cocktails
- Alcohol
Dining options
- Catering
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Delivery
- Onsite services
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Pets
- Dogs allowed
Parking
- Usually difficult to find a space
- Free street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of dining experience and atmosphere can you expect at JUKEBOX in Cleveland?
At JUKEBOX, you’ll find a cozy, casual, and trendy atmosphere perfect for any occasion. You can enjoy various dining options including lunch, dinner, brunch, and dessert, with seating available both indoors and outdoors. For your convenience, they also offer delivery, takeout, and curbside pickup services.
Does JUKEBOX offer late-night options and what amenities are available for guests?
Yes, JUKEBOX is a great spot for late-night food, complemented by a wide array of hard liquor, wine, beer, and cocktails, including happy hour drinks. You’ll also find a bar onsite, free Wi-Fi, and gender-neutral restrooms. Plus, it’s a pet-friendly establishment where dogs are allowed.
How does JUKEBOX generally perform according to customer feedback?
JUKEBOX holds a good overall score of 7.7, with strong performance in Ambience (8.4) and Food (7.6). Service (7.4) also receives good marks, though Value (5.1) is considered more average.
What aspects of JUKEBOX do customers enjoy the most?
Many customers highly praise the lively atmosphere, good music, and the spacious, often dog-friendly patio. The food, including creative options and dishes like pierogis, is also frequently highlighted positively.
Are there any common concerns or negative points about JUKEBOX?
Some guests have noted concerns regarding value, occasionally finding items overpriced. There are also isolated reports of inconsistent service, including longer wait times or less attentive staff, and difficulties finding parking.