Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
oChef » Subway – San Diego
Subway - San Diego
Photo from Subway
Subway at a glance
San Diego Mira Mesa
- 🥪 Sandwich Shop
€€
Price per Person 11 – 20 €
mentioned by 13 of the guests
#672 out of 755 places to eat in San Diego
#28 Sandwich Shop out of 39 in San Diego
Average
5.2 out of 10
Food
Service
Ambience
Value
134
Reviews
43.3%
Satisfaction
Often praised
- Good sandwiches
- Friendly service
- Clean space
Frequently criticized
- Service inconsistency
- Stock issues
- Price concerns
The restaurant Subway is a popular sandwich shop located in the vibrant Mira Mesa neighborhood of San Diego. If you’re looking for a quick bite that doesn’t compromise on taste or convenience, this spot has you covered.
You’ll find a casual and quiet atmosphere perfect for a relaxed meal, whether you’re dining in or grabbing something to go. It’s a great choice for those seeking healthy options or vegetarian choices in the area.
Overview: Introducting Subway
Subway offers a straightforward experience, often praised for its incredible sandwiches and the ability to customize your meal. Many appreciate the friendly staff who are often noted for their welcoming demeanor and efficient service, making for a pleasant visit.
However, some visits can be a mixed bag. While the clean environment is a plus, concerns about value occasionally surface, with some finding certain items pricey.
Service can also be inconsistent, leading to varied experiences.
Average
5.2
out of 10
134
Reviews
43.3%
Satisfaction
67
negative
9
neutral
58
positive
Subway holds an overall Restaurant Score of 5.2, placing it in the average category. Customer Satisfaction sits at 43.3%, indicating a mixed reception among patrons.
This assessment is drawn from 134 customer observations, with 58 positive remarks and 67 negative ones. Looking closer, Food leads with a score of (6), suggesting a generally satisfactory culinary experience, especially with customizable options.
Ambience also performs reasonably at (5.4), often noted for its cleanliness. However, Service (4.9) and Value (3.4) show room for improvement, with Value being a particular area of concern for many.
What people like
- Delicious sandwiches
- Friendly staff
- Clean environment
What people don't like
- Inconsistent service
- Inventory shortages
- Value concerns
With a Recommendation Score of 5.1, Subway presents itself as a practical choice for a quick, customizable meal, particularly if you appreciate building your own sandwich. It’s a place that can deliver a satisfying experience, especially when the staff are on their game.
However, be mindful that experiences can vary, particularly regarding service consistency and perceived value. If you prioritize a quick, made-to-order meal and are prepared for potential minor hiccups, it’s worth considering.
Otherwise, you might find better options elsewhere.
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Verdict: Our expert take on Subway
Food (6 out of 10)
mentioned by 61% of the guests
When it comes to food, theres a lot to appreciate here! Many customers rave about the many options and the ability to build your own sandwiches, ensuring you get your ideal sandwich. Folks often highlight the fresh ingredients and how delicious the sandwiches are, with 22 positive remarks out of 44 total.
The overall experience leans towards average with a score of 6, and customer satisfaction sits at a mixed 50%. However, there are some areas where the food experience could improve. Several customers noted issues with the bread, mentioning its sometimes never baked properly or that they run out of bread.
There are also concerns about order accuracy, with toppings or sauces occasionally missing, and a desire for more veggie options. With 17 negative remarks, these points contribute to the 50% mixed customer satisfaction and the 6 average score.
Food
44
Reviews
50%
Satisfaction
17
negative
5
neutral
22
positive
Rating distribution
What people like
- Customizable sandwiches
- Fresh ingredients
- Delicious sandwiches
What people don't like
- Inconsistent bread quality
- Order accuracy issues
- Limited item availability
Often praised
- foodEasy to-go food
- sandwichesMy experience at the restaurant was fantastic, primarily due to the incredible sandwiches. Whoever the two employees working tonight were, I'd love to get their Cashapps because the sandwiches were toooo good. I will definitely be coming back if they’re working.
- sandwichNot to mention, our sandwiches were perfect as well. This store always makes a good sandwich. But having staff like Sophie and Trinh make me want to never go to another subway.
- Subway freshnessSubway freshness does the trick
- breakfast flatbreadGood breakfast flatbread
- build your own sandwichesMy experience at this restaurant was generally positive, offering many options and the ability to build your own sandwiches. It's also very affordable.
- delicious sandwichesmade delicious sandwiches
- ideal sandwichcreate your ideal sandwich
- lots of optionsMy experience at Subway was and is always a great choice. They offer lots of options, including my favorite, the Veggie Delight. You can always ask them to create your ideal sandwich.
- made to my ordereverything was made to my order
Frequently criticized
- breadbread is never baked properly
- broccoli cheese soupnever have simple things like the broccoli cheese soup
- chipotle sauceOn 29MAY21 around 0430 PM, I came in to get a BMT and had a terrible service experience. The guy making my sandwich was ignoring my requests for most of the way through and purposely covering my entire sandwich with chipotle sauce when I only asked for a little bit. I understand these jobs aren't the best, but you can't take it out on customers.
- foodthe food looked like they ran out half way through
- inventoryOut of a lot of inventory. Go to ANY other subway...
- lettuceLegit not even a handful of lettuce
- sandwichSandwich looked all messed up.
- saucesand there were no sauces
- soup portionfor the soup they fill it less than half
- spinach and tomatoall spinach and tomato
If youre looking for a customizable sandwich with fresh ingredients, this spot can deliver. However, be prepared for potential inconsistencies with bread quality or order accuracy, especially during busy times. Its a decent option if you manage expectations, but not a guaranteed home run.
Service (4.9 out of 10)
mentioned by 97% of the guests
Alright, let's talk service! This place seems to offer a bit of a mixed bag, with customer satisfaction at a mixed 42.1% and an average score of 4.9. Many of the 32 positive comments praise the staff and amazing service, highlighting their kindness and friendly staff who are often honest, helpful, and great at communication, creating genuinely positive interactions.
However, 42 negative comments reveal some significant bumps. Issues like rude staff, terrible service, and frustrating wait times pop up frequently. Some folks encountered a bad attitude, ignored requests, or even found doors locked early, leading to wasted time and unaddressed wrong orders.
Service
76
Reviews
42%
Satisfaction
42
negative
2
neutral
32
positive
Rating distribution
What people like
- Friendly staff
- Honest and helpful
- Good communication
What people don't like
- Rude staff
- Long wait times
- Early closures
Often praised
- serviceservice was good
- staffSophie and Trinh (hope I spelled your names right) were AMAZING!
- wait timeDidn't have to wait long for service
- Johnespecially john he is very nice
- JoshJosh was super friendly and outgoing and very personable
- Sandwich ArtistsThe Sandwich Artists were friendly
- attitudewith an awesome attitude the whole time
- communicationSophie and Trinh (hope I spelled your names right) were AMAZING! They did an excellent job of communicating with me and others as we waited. They greeted every customer who came in and made sure to tell them they would assist as soon as possible.
- customer serviceShe has the best customer service I have seen in a while.
- customersrespecting the customers
Frequently criticized
- staffstaff, equipment wasn’t working. Out of a lot of inventory. Go to ANY other subway...
- serviceterrible service with the guy making my sandwich
- waiting timeI waited in the store for 40 minutes. Didn't get the order.
- customer servicecustomer service was bad. No greetings , no smile.
- workeronly one worker. I could tell that she was having a hard time
- Female Hispanic LadyFemale Hispanic Lady being rude to every customer
- attentionThey didn't pay attention to what i want
- bad attitudeHad a bad attitude for no reason
- customizationcustomize it, you guys literally make it wrong every time
- doors10 minutes before they close they already have the doors locked
So, should you go? If you catch them on a good day, you might experience genuinely friendly and helpful service. But be prepared for the possibility of long waits or encountering less-than-stellar attitudes, which could definitely sour your visit.
Ambience (5.4 out of 10)
mentioned by 16% of the guests
When it comes to the vibe, it seems like there are some definite upsides! Many folks appreciate that this is a good location with a nice and clean environment inside. The general feeling is that the store was clean, which is always a plus.
While the overall score for ambience is an average 5.4, and customer satisfaction is a mixed 42.9%, these 3 positive remarks out of 7 total comments highlight the clean environment. However, its not all sunshine and rainbows. Some experiences mention a customer who made a scene in front of people, which definitely impacts the overall feel.
There are also concerns about the general atmosphere and the fact that parking can be annoying during lunch. These 3 negative comments suggest theres room for improvement in maintaining a consistently pleasant environment.
Ambience
7
Reviews
42%
Satisfaction
3
negative
1
neutral
3
positive
Rating distribution
What people like
- Good location
- Clean environment
What people don't like
- Mixed atmosphere
- Annoying parking
Often praised
- clean environmentnice and clean environment inside
- good locationThis is a good location
- storestore was clean
Frequently criticized
- atmospherethe service and the atmosphere
- parkingparking can be annoying during lunch
- sceneshe made a scene in front of people
So, should you go? The location and cleanliness are definite draws, but be prepared for a potentially mixed atmosphere and tricky parking, especially at lunch. If you prioritize a clean spot and don't mind a bit of a gamble on the overall vibe, it might be worth a try.
Value (3.4 out of 10)
mentioned by 16% of the guests
When it comes to value, there's a small positive note, with one customer finding things very affordable. This single positive opinion, out of 7 total, suggests that some guests might occasionally stumble upon a good deal, making it feel like a win. However, the overall sentiment is quite different, with 5 negative opinions highlighting concerns about expensive food and unexpected drink refill charges.
Guests also reported issues with valid current coupon acceptance and disproportionate price for items like a breakfast flat bread. This results in a poor score of 3.4 and very low customer satisfaction at 14.3%.
Value
7
Reviews
14%
Satisfaction
5
negative
1
neutral
1
positive
Rating distribution
What people like
- Affordable options
What people don't like
- Expensive food
- Costly drink refills
- Unfair pricing
Often praised
- very affordableVery affordable
Frequently criticized
- breakfast flat breadcharge a breakfast flat bread as a regular premium sandwich
- drink refillcouldn't refill my drink unless I paid her over a dollar
- foodfood is expensive
- priceThis is the third time I've been there that there was nothing but wheat bread. This time, I got a wrap because they were out of bread, and it was the exact same thing I would have on a foot long but twice the price, and the wrap is a 6-inch.
- valid current coupondidn't accept a valid current coupon
If youre looking for consistent value, this might not be your best bet. While an occasional "very affordable" item might pop up, be prepared for potentially "expensive food" and unexpected charges. Its a place where you might feel the pinch on your wallet.
How are the prices at Subway?
You’re looking at roughly 18 per person – reported by 13 diners. That puts it in the 11 – 20 € category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the full picture, while many guests spent in the 11 – 20 € range, there’s a good spread of prices, with some enjoying cheaper bites and others opting for more premium choices.
Here’s a quick look at what guests spend per person, based on the latest 13 reviews.
How this Sandwich Shop in San Diego compares on value for money against similar spots.
Overall, we think the pricing feels quite fair for a Sandwich Shop, especially considering the variety in what people are spending.
Customer Reviews: what people think about Subway
Price per Person
- 11 - 20 €
Service Intent
- Regular Visit
Visit Type
- Dine-in
Meal Type
- Dinner
9
Exceptional Service from Concepcion!
My experience at the restaurant was exceptional, primarily due to the outstanding customer service provided by Concepcion. This was my second time seeing her, and her customer service is the best I've encountered in a long time. She consistently smiles and maintains a positive attitude.
Having been in the customer service industry my entire life, I believe she truly deserves a raise. She is a natural people person. If I had the opportunity, I would hire her in a heartbeat for my own company because I see great potential in her.
Please take good care of her, or I will! Thank you, Concepcion!
- customer service10
- smiles9
- positive9
Service Intent
- Quick Meal
Visit Type
- Dine-in
2
Closed Early, Unresponsive Staff
My experience at this restaurant was disappointing. Their hours state they close at 9 pm, but upon arriving just 10 minutes before closing, the doors were already locked. The staff did not acknowledge us or even look our way when we attempted to enter.
This lack of service and adherence to their posted hours was frustrating.
- hours2
- doors2
- staff1
Service Intent
- Quick Meal
Group Size
- Solo
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Long wait for online orders
I came in at 7: 40 pm today. There was only one lady working, and she was busy helping the customers ahead of me. When she finally turned to me, she informed me that I had to wait while she made five online orders before attending to me.
- wait time2
- staff availability3
Price per Person
- 11 - 20 €
Service Intent
- Casual Outing
Visit Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Loud
2
Staff not wearing masks
My experience at the restaurant involved observing staff members talking while preparing sandwiches without wearing masks. This raised concerns about whether the establishment is meeting health and safety standards.
- staff2
- standards2
Service Intent
- Quick Meal
Group Type
- Family
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
2
Terrible Service, Asked to Leave
I came in at 8: 20 pm on a Friday night with two people ahead of us in line and only one worker. I could tell she was struggling with something and kept going to the back to "go to the bathroom. " After waiting for 15 minutes, she asked my sister and I to leave and eat somewhere else, even though there were still 40 minutes before closing.
This was especially frustrating as it was just us, with no long line behind us. If someone cannot handle working at SUBWAY, they shouldn't be working at all. The service was completely disrespectful and terrible.
When I pushed back slightly, she insulted me. She had black hair with grown-out red roots. Absolutely ridiculous.
- waiting time2
- worker1
- service1
What Subway offers
Crowd
- Tourists
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Quick bite
- Healthy options
- Vegetarian options
- Coffee
Dining options
- Catering
- Breakfast
- Counter service
- Dessert
- Dinner
- Lunch
Service Options
- Curbside pickup
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
- Quiet
FAQs
Is Subway in Mira Mesa accessible and does it offer parking?
Yes, this Subway location in San Diego is fully wheelchair accessible, including its entrance, parking lot, and seating. You’ll also find convenient free street parking and a free parking lot available for your visit.
What kind of dining options and food choices can you expect at Subway in San Diego?
At Subway, you can enjoy a quick bite with plenty of healthy and vegetarian options. They serve breakfast, lunch, and dinner, and also offer catering services. You can dine-in, get takeout, or opt for curbside pickup and delivery.
How does Subway generally score with customers?
Subway receives an overall Restaurant Score of **5.2**, indicating an average experience. Customers generally find the **Food** satisfactory (6) and appreciate the **Ambience** (5.4), but **Service** (4.9) and **Value** (3.4) are areas where experiences can be inconsistent.
What do customers appreciate most about the food at Subway?
Many customers enjoy the ability to build their own sandwiches with lots of options, often praising the freshness and taste of the sandwiches. The breakfast flatbread also receives positive mentions.
What are some common complaints regarding service and value at Subway?
Service can be inconsistent, with some customers reporting long wait times, rude staff, or orders being made incorrectly. Regarding value, some feel the food is expensive, citing issues like high prices for wraps or difficulties with drink refills and coupons.