Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Domino’s Pizza – Seattle
Domino's Pizza - Seattle
Photo from Domino’s Pizza
Domino's Pizza at a glance
Seattle Northgate
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 41 of the guests
#830 out of 858 places to eat in Seattle
#39 Pizzeria out of 43 in Seattle
Average
4.4 out of 10
Food
Service
Ambience
Value
448
Reviews
35.3%
Satisfaction
Often praised
- Tasty pizza
- Affordable deals
- Cleanliness
Frequently criticized
- Poor service
- High delivery
- Order problems
The restaurant, a popular pizzeria in Seattle’s vibrant Northgate neighborhood, offers a convenient and accessible spot for your pizza cravings. You can easily find Domino’s Pizza at 11025 5th Ave NE, ready to serve you delicious options whether you’re looking for a quick bite or a meal to share.
Overview: Introducting Domino's Pizza
Domino’s Pizza often delivers on satisfying food and provides frequent amazing deals, making it a go-to for many. Customers frequently note the clean dining areas and the generally friendly staff, contributing to a pleasant experience.
However, some visits are marred by concerns over delivery fees and occasional inconsistencies in service. While the food often hits the mark, operational hiccups can sometimes affect the overall customer journey.
Average
4.4
out of 10
448
Reviews
35.3%
Satisfaction
269
negative
21
neutral
158
positive
Domino’s Pizza holds an average overall score of 4.4 out of 10, with customer satisfaction rated as poor at 35.3%. This notable divergence suggests that while the general rating is middling, a significant portion of customers are left less than pleased.
This assessment is drawn from a substantial 448 customer opinions. Looking closer, Food (5) and Ambience (5.8) both land in the average range, indicating a generally acceptable experience in these areas.
However, Service (3.9) and Value (3.9) both fall into the poor category. With 158 positive comments versus 269 negative ones, it’s clear where the primary frustrations lie for many patrons.
What people like
- Tasty pizza options
- Affordable deals
- Clean dining area
What people don't like
- Inconsistent service
- High delivery fees
- Order accuracy issues
Considering the average overall score and lower customer satisfaction, Domino’s Pizza can be a convenient choice, especially when seeking amazing deals on their varied menu. It’s often a reliable option for a quick meal, particularly if you prioritize food quality and a clean environment.
However, be prepared for potential inconsistencies in service and be mindful of delivery fees that can impact the overall value. With a recommendation score of 4.4, it’s worth trying if you manage expectations and leverage their promotions, but it might disappoint if service consistency is a top priority.
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Verdict: Our expert take on Domino's Pizza
Food (5 out of 10)
mentioned by 69% of the guests
When it comes to the food, this spot presents a bit of a mixed bag. While the overall score for food quality lands at an average 5, customer satisfaction is a rather poor 39.9%. Many diners rave about the deliciousness of their pizza, especially the Pan Pizza, cheesy bread, and the buttery dough, often arriving hot and fresh.
Out of 153 total opinions, 61 were positive, highlighting consistent quality and taste. However, a significant number of experiences, 80 to be exact, point to some serious downsides. Common complaints include food arriving cold, being under-baked or burnt, and issues with missing ingredients or hardly any cheese.
It seems consistency can be a real challenge, with many customers receiving incorrect or poorly prepared orders.
Food
153
Reviews
39%
Satisfaction
80
negative
12
neutral
61
positive
Rating distribution
What people like
- Delicious Pan Pizza
- Hot, fresh food
- Great cheesy bread
What people don't like
- Food often cold
- Inconsistent orders
- Missing ingredients
Often praised
- pizzaThe pizzas arrived on time, and the driver had to walk quite a distance to get to us – zero complaints! The pizza tasted good and was warm. The manager adjusted the price when the total was higher than what I had been quoted.
- foodMy experience at this Domino's on 5th in Northgate has been consistently delicious. The food arrives on time, and when I visit the restaurant, it always feels clean.
- pizzasMy pizzas are always exactly what I ask for
- Alfredo sauceI found this to be so much better than the traditional tomato-based sauce
- Domino's pan pizzaDomino's pan pizza is their best product
- DominosZeeks wanted $35 for one large pizza, and their pizza is only mediocre. I received 2 large pizzas for $33 plus tip from Dominos. They are doing a great job here!
- Honolulu Hawaiian pizzaHonolulu Hawaiian and I've never had Hawaiian pizza with bacon and red peppers before but it is awesome!
- New York Style pizzaNew York Style pizza really is top tier
- Pan Pizzathe pan pizza aspect of this made it astonishingly good
- Philly Cheesesteak thin crust pizzaA Philly Cheesesteak thin crust. It's amazing.
Frequently criticized
- pizzaMy experience at Dominos was incredibly disappointing. They clearly stole pizza from the middle, as there was a huge gap when we received it, and the edges didn’t match. I didn’t expect such disappointing and theft behavior from Dominos.
- foodEverytime my food comes it is either stuck to the box, smashed to one side of the box or just outright sloppy.
- cheesethe cheese was all burnt up
- bbq saucebasically no bbq sauce
- doughlike the dough didn’t rise
- light cheesenormal amount of cheese (wanted light)
- remade pizzaits not even cut …Great and it looks worse than before you see the oil dripping so much on the carboard box and it looks so unappealing.
- Domino'sthe domino's was closed
- FoodFood:1
- Parmesan bread bitesParmesan bread bites didn't have any cheese
If youre considering this place for food, be aware its a bit of a gamble. While some find delicious, hot pizza, others frequently encounter cold, incorrect, or poorly prepared dishes. You might get lucky, but there's a notable risk of disappointment.
Service (3.9 out of 10)
mentioned by 84% of the guests
When it comes to service, this spot has some bright moments, with 73 positive observations highlighting things like accurate orders, quick delivery times, and friendly staff. Many customers appreciated the excellent job done by the team, especially the delivery drivers and managers who went above and beyond to ensure a good experience. The overall score for service sits at a rather low 3.9, with customer satisfaction at 31.2%, indicating significant room for improvement.
However, the service experience often falls short, with 157 negative remarks pointing to issues like late delivery, order accuracy problems, and poor staff attitude. Many customers faced long wait times, unhelpful customer service, and even hygiene concerns. It seems the delivery service, in particular, can be a major source of frustration, leading to canceled orders and a general waste of time.
Service
234
Reviews
31%
Satisfaction
157
negative
4
neutral
73
positive
Rating distribution
What people like
- Friendly, helpful staff
- Accurate, fast delivery
- Good issue resolution
What people don't like
- Late delivery
- Poor order accuracy
- Unprofessional staff
Often praised
- serviceWhile the food is a definite highlight, the atmosphere wasn't as strong, scoring a 2 out of 5. However, the food quality, rated a 4 out of 5, and the service, also a 4 out of 5, make it a place I keep returning to for my favorite pizza.
- staffThe staff at this Domino's are always friendly and helpful.
- delivery driverAnd the delivery driver was an African American lady wearing a hat and had acrylic and when she delivered she was kind.
- customer serviceimpressed by the great customer service
- deliveryVery fast delivery which was nice
- ServiceService:5
- delivery timeMy experience at this Domino's on 5th in Northgate has been consistently delicious. The food arrives on time, and when I visit the restaurant, it always feels clean. Great job, everybody!
- employeesEmployees were friendly
- managerThe pizza tasted good and was warm. The manager adjusted the price when the total was higher than what I had been quoted. Zeeks wanted $35 for one large pizza, and their pizza is only mediocre.
- workersI've experienced quick and accurate deliveries to apartment buildings and hotels. On the handful of occasions I've visited the state res location, the effort was always rewarded by friendly and enthusiastic workers. I usually benefited from patience and coupon codes.
Frequently criticized
- serviceutterly disappointed with the level of service
- deliveryWhen the delivery fee is literally 9 dollars (doesn't go to the driver btw) and I'm tipping 5 dollars on top of it, I don't understand why that's even a problem. What's the point of a "free" pizza if I have to pay 23 dollars just to get it delivered? I have covid and don't have the energy to cook and don't want to go inside the store for carryout and get people sick.
- employeesMy experience at this restaurant was negatively impacted by the shift manager. I could sense a toxic sense of control over the employees, as she was barking orders and seemed to be having fun making her employees move to her bidding. This may explain the rude drivers and the mildly ok food.
- orderwas told no one picked up. My colleague did try and pick up but was told there was no order made
- waiting timean hour and a half later the app still showed it
- delivery timeMy experience with this restaurant's delivery service has been consistently frustrating. Even when I order delivery in advance and select a specific time, they are consistently 20-30 minutes late. This is super frustrating when working on a schedule.
- customer servicehis customer service was unacceptable!!!!
- order statusthe app states the order was started, so it just vanished
- staffthe 2 working there looked completely lost
- wait timeanother 25- 35 mins. I waited 5 min and nothing changed
If youre lucky, you might encounter some truly dedicated staff and get a quick, accurate order. But be prepared for a potentially frustrating experience with delays and order mix-ups, as the service here is quite inconsistent. You might want to consider pickup if youre looking for a smoother transaction.
Ambience (5.8 out of 10)
mentioned by 18% of the guests
When it comes to the vibe, many guests found the atmosphere quite pleasant, often highlighting the restaurants "cleanliness, " especially the spotless "restrooms. " They also enjoyed the "quiet noise level" and ample "space for dine in, " making for a comfortable experience. With 15 positive remarks out of 30 total, theres definitely a good foundation here.
However, the overall ambience gets a 5.8 score, landing it in the average range, and customer satisfaction sits at a 50% mixed bag. Some found the atmosphere less appealing, and parking was a recurring headache, often described as difficult or unavailable. Issues like the location being ridiculous and doors left open in winter, creating an uncomfortable dining environment, were noted in 12 negative comments.
Ambience
30
Reviews
50%
Satisfaction
12
negative
3
neutral
15
positive
Rating distribution
What people like
- Clean restrooms
- Quiet atmosphere
- Spacious dining
What people don't like
- Difficult parking
- Uncomfortable dining
- Poor location
Often praised
- atmosphereThe atmosphere was rated a 5/5
- cleanlinessIt's really clean
- restroomsI always forget how large their dining room is until I walk in. I couldn’t believe how clean the restrooms were; this was the first time I’ve actually used them at this location and they were spotless. It seems the codes on the doors really do help to keep unwanted individuals out, unlike other restrooms in the mall which are often trashed and have had me sharing the space with people engaged in nefarious activities.
- AtmosphereAtmosphere:5
- Dine In ExperienceMe & my friend did Enjoy The Dine In Experience very much.
- kid friendlyDefinitely kid friendly
- lobbyThey do have a lobby, and it's actually pretty nice.
- noise levelthe noise level was quiet, making it easy to talk
- parking structurefree parking structure with easy access
- space for dine inthere's a good amount of space for dine in.
Frequently criticized
- atmosphereI also tried their lava cakes, and they were sooo yummy. While the food is a definite highlight, the atmosphere wasn't as strong, scoring a 2 out of 5. However, the food quality, rated a 4 out of 5, and the service, also a 4 out of 5, make it a place I keep returning to for my favorite pizza.
- AtmosphereAtmosphere:1
- ParkingGood luck finding parking in this area!
- Parking optionsParking is unavailable
- Parking spaceDifficult to find parking
- doorsthey leave the doors wide open in the middle of winter
- fire alarmthe fire alarm is blaring
- locationthis location is ridiculous
- nasty peopleI don't like nasty people.
- parking spaceThe atmosphere was rated a 5/5, and the noise level was quiet, making it easy to talk. While parking was somewhat difficult to find, the overall experience was highly positive.
If youre looking for a clean, quiet spot with good dining space, you might find the ambience here quite agreeable. However, be prepared for potential challenges with parking and some inconsistencies in the overall comfort, especially if the weather isnt ideal.
Value (3.9 out of 10)
mentioned by 21% of the guests
When it comes to value, some customers have found bright spots, praising the amazing deals and coupon codes that make their meals affordable. Many appreciate the portion size for price, especially when ordering online. Out of 31 opinions, 9 were positive, highlighting good experiences with pricing.
However, the overall sentiment for value is quite challenging, with a score of 3.9 and customer satisfaction at a poor 29%. Many customers expressed frustration over insanely high prices, unexpected delivery fees, and issues like bait and switching or high minimum delivery amounts. A significant 20 opinions highlighted these concerns.
Value
31
Reviews
29%
Satisfaction
20
negative
2
neutral
9
positive
Rating distribution
What people like
- Amazing deals available
- Good coupon codes
- Fair portion size
What people don't like
- High prices
- Unexpected delivery fees
- Bait and switch
Often praised
- priceThe pizza tasted good and was warm. The manager adjusted the price when the total was higher than what I had been quoted. Zeeks wanted $35 for one large pizza, and their pizza is only mediocre.
- amazing dealsI treat myself to their delicious pies at least once a week for dinner. What's even better is that they always offer amazing deals that are incredibly affordable. Thank you, Domino's, for doing an excellent job!
- coupon codesPatience and coupon codes were usually the reward
- coupon pricesMy experience at this Domino's was fantastic! I enjoyed their great pizza, chicken, sandwiches, and pastas, especially considering the coupon prices. The friendly employees made the visit even better.
- online priceonline the price was $7.99 for any size one topping pizza
- portion size for priceThis is where this pizza absolutely blows everything else I've reviewed out of the water
Frequently criticized
- delivery feeWhat kind of restaurant has a minimum you can spend? When the delivery fee is literally 9 dollars (doesn't go to the driver btw) and I'm tipping 5 dollars on top of it, I don't understand why that's even a problem. What's the point of a "free" pizza if I have to pay 23 dollars just to get it delivered?
- pricetwo mediums $50.... $100 for two medium domino's pizza's ?
- pricesprices are way higher in person than online
- 85 bucksWasted 85 bucks
- Full refundI want a full refund
- any toppings for $10.99any toppings for $10.99
- bait and switchingstop bait and switching people
- carryoutDon't say carryout whatever with 7.99 in big letters
- couponif you use that coupon it only allows you to use two items or more
- delivery amountyour order does not mean this store's minimum delivery amount of $23.46
If youre hunting for value, coupon codes can offer amazing deals. However, with a poor 3.9 score and 29% satisfaction, many customers are frustrated by insanely high prices and delivery fees'. Plan carefully to avoid disappointment.
How are the prices at Domino's Pizza?
You’re looking at roughly $22 per person – reported by 41 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average sits here, we see a good mix of spending, with many guests enjoying options in the $11–$20 range, and some opting for a bit more premium experience.
Here’s a quick look at what guests spend per person, based on the latest 41 reviews.
See how this Pizzeria’s value stacks up against similar spots in Seattle.
Overall, we think the pricing feels pretty fair for a Pizzeria in Seattle. It offers a good balance, so you can enjoy a quality meal without breaking the bank.
Customer Reviews: what people think about Domino's Pizza
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Fast but Gross Food
My experience at this restaurant was disappointing. The food was served fast but was frankly gross. It tasted like it had been sitting under a heat lamp at a gas station.
This meal made me miss home.
- Service7
- food1
Price per Person
- $41–$50
Service Intent
- Delivery
Visit Type
- Delivery
2
Cold Pizza Due to Delivery Issues
My experience with the delivery service has been consistently frustrating. The delivery personnel never knock or ring the doorbell. I have repeatedly requested them to ring the doorbell, but the delivery person does not comply.
Consequently, my pizza is always cold because I am unaware of its arrival time.
- knock or ring doorbell2
- pizza is always cold2
Price per Person
- $21–$30
Service Intent
- Delivery
Group Type
- Couple
Group Size
- Couple
Visit Type
- Delivery
Meal Type
- Dinner
1
Screwed without pizza, order cancelled
Today, November 17th, I attempted to order a pizza. Unfortunately, my card wouldn't go through, leaving me screwed without pizza or my order. My name is Debra Rose.
This is the first time I've encountered issues ordering online. Please cancel my order.
- pizza1
- order1
- ordering online1
Service Intent
- Delivery
Visit Type
- Takeout
Wait Time
- Long (31+ min.)
2
Online Order Disappointment
I placed an online order for in-store pickup, and it stated it would be ready in 15 minutes. Upon arriving at Domino's 15 minutes later, I was informed it would take another 30 minutes. The online tracking also indicated it would be ready within 10 minutes.
Consequently, I had to cancel my order and wasted time driving there. A heads-up about the delay would have been appreciated, hence the poor rating.
- online order2
- in store pickup2
- waiting time1
Price per Person
- $61–$70
Service Intent
- Delivery
Visit Type
- Delivery
Meal Type
- Dinner
2
Overpriced Domino's Pizza
My experience was centered around the price of the pizza. I ordered two medium pizzas, and the app indicated I saved $50. However, the final bill was $100 for two medium Domino's pizzas, which I found to be excessive.
Consequently, I deleted the app.
- price2
- app3
What Domino's Pizza offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
- No-contact delivery
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
FAQs
What service options are available at Domino's Pizza in Northgate, Seattle?
At Domino’s Pizza, you can enjoy a variety of convenient service options. Whether you prefer to dine onsite, opt for no-contact delivery, or pick up your order with takeout, they have you covered. Delivery services are also readily available for your convenience.
What parking and accessibility features does Domino's Pizza offer in Seattle's Northgate neighborhood?
Domino’s Pizza in Northgate provides practical parking solutions, including free street parking and a free parking lot. For accessibility, the location features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring ease of access for all guests.
How is Domino's Pizza generally rated by customers?
Domino’s Pizza has an overall score of 4.4 out of 10. While Food (5) and Ambience (5.8) are rated as average, Service (3.9) and Value (3.9) are considered poor, contributing to a lower customer satisfaction.
What do customers appreciate most about Domino's Pizza?
Customers frequently praise the tasty pizza options and the availability of affordable deals. Many also highlight the cleanliness of the dining areas and restrooms as a positive aspect of their experience.
What are the main concerns customers have about Domino's Pizza?
Common concerns include inconsistent service, particularly with delivery times and staff interactions. High delivery fees and issues with order accuracy or missing items are also frequently mentioned frustrations.