Highlights
- Great dessert
Reviews
Satisfaction
The restaurant Rocco’s NY is a welcoming pizzeria located in the vibrant Summerlin neighborhood of Las Vegas. You’ll discover a cozy and casual spot at Rocco’s NY Pizzeria & Pasta, perfect for a quick bite or a relaxed dinner.
This Las Vegas gem stands out for its great dessert options, ensuring a sweet ending to your meal. Whether you’re looking for a comfortable dine-in experience or convenient takeout, you’ll find a friendly atmosphere waiting for you.
Rocco’s NY offers a slice of the Big Apple experience, often praised for its distinctive atmosphere and generally satisfying fare. Many patrons find the pizza and garlic knots to be particularly noteworthy, contributing to a memorable meal.
However, the experience isn’t without its caveats. While the setting often delights, some guests have noted concerns regarding value and occasional inconsistencies in service, which can sometimes temper an otherwise enjoyable visit.
Reviews
Satisfaction
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Rocco’s NY earns a solid overall score of 6.9, indicating a generally positive reception, though customer satisfaction sits at a more mixed 67.7%. This suggests that while many patrons leave content, a notable portion feels less than fully pleased.
This assessment is drawn from 452 customer opinions, with 306 positive remarks against 118 negative ones. Delving into the specifics, the Food (7.1) and Ambience (7.7) stand out as clear strengths, frequently lauded for their authentic feel and quality.
The Service (7) also garners a good score, though it presents a more varied picture with both commendations and criticisms. The Value (4.5), however, is where Rocco’s NY faces its biggest challenge, with many finding prices a bit steep.
Rocco’s NY offers a genuine taste of New York, with its distinctive atmosphere and generally satisfying food, especially if you’re craving classic pizza. It’s a place that often hits the mark for flavor and setting, providing a comfortable, nostalgic experience.
However, it’s wise to manage expectations regarding the value proposition and potential inconsistencies in service. With a recommendation score of 7.2, it’s certainly worth a visit if authentic New York style and a lively setting are your priorities, but be prepared for occasional operational hiccups and pricing that some find on the higher side.
When it comes to the food, this spot generally hits the mark, boasting a 7.1 score and a solid 70.7% customer satisfaction. With 188 positive remarks out of 266, many rave about the authentic NY Pizza, delicious Italian sandwiches, and tempting desserts like cannolis and tiramisu, making it a go-to for many. However, not every dish is a home run, with 67 negative comments pointing to some inconsistencies.
Concerns include pizza that sometimes lacks flavor or cheese, crusts that can be burnt or soggy, and occasional issues with overall food quality, suggesting some room for improvement.
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If you're craving a taste of authentic New York-style pizza and Italian comfort food, this place is definitely worth a try, especially for its standout sandwiches and desserts. Just be aware that while generally good, there might be occasional inconsistencies in pizza quality.
When it comes to service, this spot generally hits the mark with a 7 score, indicating a good experience for many. Customers frequently praise the friendly staff, excellent customer service, and quick wait times. With 66 positive remarks out of 96 total, it seems many appreciate the helpful employees and overall positive interactions, often highlighting specific individuals like Aldo.
However, the customer satisfaction sits at a 68.8%, which is a mixed bag, suggesting there's room for improvement. Some patrons encountered unprofessional staff, long hold times, and frustrating order issues like cancellations or incorrect items. These 25 negative comments point to occasional lapses in customer service and efficiency, particularly around order management.
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Overall, you'll likely find the service here to be quite good, especially if you value friendly staff and quick interactions. However, be aware that some customers have experienced frustrating order issues or unprofessional encounters, so it might be a bit of a gamble on busy days.
When it comes to the vibe, this spot generally hits the mark! With a good score of 7.7 and customer satisfaction at a solid 73.6%, most folks are really enjoying the atmosphere. Out of 53 customer remarks, 39 were positive, highlighting the atmosphere, place, seating, and nice aesthetics, often describing it as a gem with a comfortable, clean, and unique NYC feel.
However, its not entirely without its quirks. There were 5 negative remarks, with some mentioning unsanitary or dirty conditions, and a few finding the seating limited or cramped. ' While these are definitely things to consider, they seem to be isolated incidents compared to the overall positive feedback.
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If youre looking for a place with a distinct and comfortable atmosphere, youll likely enjoy the vibe here. Just be aware that a few past visitors have noted minor issues with cleanliness or seating, so manage your expectations accordingly.
When it comes to value, this spot is a bit of a mixed bag, with a score of 4.5, placing it in the average range. However, customer satisfaction sits at a rather poor 35.1%. Many customers appreciate the value, cheap options, and bargain deals, especially the student special and daily special, finding them quite affordable and a good deal.
Based on 13 positive opinions, these specials seem to hit the mark. On the flip side, with 21 negative opinions, many feel the price is too high, describing it as overpriced and noting issues like credit card fee and nickel and diming. Some even mention an extra charge for sauce, which can leave a sour taste.
Overall, with 37 total opinions, it's clear that while some find great deals, others are left feeling the pinch.
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If you're looking for a bargain, definitely check out their student or daily specials, as those seem to offer good value. However, be wary of full-price items and unexpected fees, as many customers found the regular pricing to be quite steep and felt nickel-and-dimed.
You’re looking at roughly 21 per person – reported by 103 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 21, most diners actually spend less, with a big cluster of prices in the $1–$10 and $11–$20 ranges. This suggests there are plenty of budget-friendly options available.
Here’s a quick look at what guests spend per person, based on the latest 103 reviews.
How this Pizzeria’s value stacks up against similar spots in Las Vegas.
Overall, we think the pricing here feels pretty fair for a Pizzeria, especially considering the variety of price points available. You can definitely find something to fit your budget!