Highlights
- Great tea selection
oChef » Banh Town – Seattle
Banh Town - Seattle
Photo from Banh Town
Banh Town at a glance
Seattle Greenwood
- 🍜 Vietnamese Restaurant
$$
Price per Person $11–$20
mentioned by 90 of the guests
#544 out of 858 places to eat in Seattle
#12 Vietnamese Restaurant out of 19 in Seattle
Good
7.1 out of 10
Food
Service
Ambience
Value
600
Reviews
68.8%
Satisfaction
Often praised
- Delicious food
- Great service
- Easy parking
Frequently criticized
- Cleanliness concerns
- High prices
- Order errors
The restaurant Banh Town is a delightful Vietnamese Restaurant nestled in Seattle’s vibrant Greenwood neighborhood. You’ll find a welcoming spot where the focus is on fresh flavors and a relaxed dining experience.
One of its standout features is the great tea selection, perfect for complementing your meal. This cozy, casual eatery offers a quiet escape, making it ideal for a quick bite or a leisurely dinner.
Overview: Introducting Banh Town
Banh Town offers a generally positive dining experience, often highlighted by its friendly staff and fast service. Many appreciate the quality of the food, with dishes frequently praised for their flavor and freshness.
It’s often described as a clean place with fun music playing. However, some visitors have noted inconsistencies, particularly concerning overall cleanliness and the perceived value for money.
While the food often hits the mark, there are occasional reports of issues with order accuracy and specific dish preparations.
Good
7.1
out of 10
600
Reviews
68.8%
Satisfaction
148
negative
39
neutral
413
positive
Banh Town earns a respectable overall score of 7.1, indicating a generally good experience, though customer satisfaction sits at a slightly more mixed 68.8%. This suggests that while many enjoy their visit, a notable portion finds aspects that could be improved.
These insights are drawn from over 600 customer opinions, with 413 positive remarks balancing 148 negative ones. Diving deeper, the Service (7.9) stands out as a strong point, often described as attentive and quick.
The Food (7.1) also receives good marks, with many praising its quality. However, the Ambience (6.7) is decent but has room for improvement, and Value (4.9) is an area where Banh Town consistently falls short, with many finding prices a bit steep for the offering.
What people like
- Delicious Vietnamese dishes
- Friendly, efficient service
- Convenient parking options
What people don't like
- Inconsistent cleanliness standards
- Perceived high prices
- Order accuracy issues
If you prioritize flavorful Vietnamese cuisine and appreciate attentive service, Banh Town is certainly worth considering. The 7.3 recommendation score suggests a positive experience for many, especially those looking for a quick and satisfying meal.
However, be mindful of potential inconsistencies in cleanliness and the pricing, which some find a bit high. It’s a place that delivers on taste and hospitality, but you might want to manage expectations regarding the overall value and dining environment.
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Verdict: Our expert take on Banh Town
Food (7.1 out of 10)
mentioned by 96% of the guests
The food here generally hits the mark, scoring a 7.1 which is quite good, though customer satisfaction sits at a mixed 68.2%. With 274 positive comments out of 402 total, many rave about the delicious banh mi and pho. Dishes like Chau’s Dirty Rice and the flavorful broth also earn high praise.
However, some experiences weren't as sweet. A number of diners found certain items sweet or even sugary to an off-putting degree. There were also comments about bland flavors and concerns over cold meat or inconsistent quality.
Food
402
Reviews
68%
Satisfaction
99
negative
29
neutral
274
positive
Rating distribution
What people like
- Delicious Banh Mi
- Flavorful Pho broth
- Unique signature dishes
What people don't like
- Overly sweet dishes
- Inconsistent quality
- Food safety concerns
Often praised
- foodI’ve ordered from them many times before but had the pleasure of dining there in person recently. Every dish I’ve had there has been excellent and this time was even better getting it fresh from the kitchen. We ordered banh mi, vermicelli bowls and boba teas.
- phoThe atmosphere is small but comfy. I enjoyed their good banh mi and good pho. They also offer good veggie options, which is often hard to find.
- banh miAs a huge fan of banh mi and someone who adores corned beef, it had never occurred to me to seek out a combination of the two. However, the universe saw fit to reward me with stumbling into this place when it was time to get some lunch.
- brothI enjoyed the tasty tofu banh mi. The veggie pho was also a highlight, featuring a rich broth and perfectly cooked veggies and noodles. The restaurant offers a vegetarian menu or section and is highly recommended for vegetarians.
- PhoThe best Pho in town!!!
- beef phoI recently came back when they opened up the dining room again, and finally had a bowl of the beef pho. The broth was incredible and the slices of meat plentiful. I think they are my favorite pho in all of Seattle.
- breadthe bread was just right - soft but not limp, firm but not stale
- meatThe meat was tender, spicy, savory, mouth-wateringly good
- veggie phoThey also offer good veggie options, which is often hard to find. They thoughtfully removed the fish sauce from the veggie pho and the mayo from the tofu banh mi, making it delicious!
- fried eggThe people are really friendly, and the food is terrific. My go-to order is the chicken "dirty fried rice" with a fried egg on top, which is consistently very fresh and delicious every time. I highly recommend this place!
Frequently criticized
- foodUnless you like your food very sweet (oddly sweet! noticeably sweet!)
- brothThe broth tasted very oily and has a weird flavor.
- phoHowever, my recent experience was disappointing. The pho tasted very off, not spoiled but with a different flavor, and it caused me stomach cramps. When I called the restaurant for clarification, hoping to give them another chance, they were not helpful at all; quite the opposite.
- sandwichI didn’t think the sandwich was worth $12
- sandwichesWe used to enjoy the tofu bahn mi sandwiches. Today, we ordered over $70 of takeout, and unfortunately, we threw away all of it after a few bites due to the sugary content of the sandwiches and noodles. I am currently fighting my rising nausea as I write this.
- beef phoI ordered beef pho, and the brisket smells terrible
- eggrollsEggrolls were incredibly expensive for just 2.
- veggiesneeds a bit more veggies
- 5 Spice ChickenThe 5 spice chicken was so flavorful, way too much spices
- Banh Mithe Banh Mi was terrible
If you're seeking standout banh mi or a comforting bowl of pho with a rich broth, this spot is definitely worth a try. Just be mindful that some dishes might lean on the sweeter side, and quality can occasionally vary.
Service (7.9 out of 10)
mentioned by 64% of the guests
When it comes to service, this spot generally hits the mark! With a good score of 7.9 and a customer satisfaction rating of 79.2%, its clear that most diners have a positive experience. Out of 125 comments, a strong 99 praise the friendly staff, attentive service, and even the owners for making visits pleasant, often noting quick pickup for to-go orders.
However, not every interaction is perfect. There were 21 comments highlighting some areas for improvement, such as issues with a cashiers attitude or staff being rude to customers. A few folks also mentioned frustrating waiting times or forgotten items in their orders, suggesting there's still a bit of fine-tuning needed.
Service
125
Reviews
79%
Satisfaction
21
negative
5
neutral
99
positive
Rating distribution
What people like
- Staff are friendly
- Service is attentive
- Quick order pickup
What people don't like
- Rude staff attitude
- Forgotten order items
- Long waiting times
Often praised
- serviceThis chicken blows away any other chicken Bahn Mi I have ever had (and I have had a fair amount in 20+ years of enjoying them)! The staff is friendly and answered my questions, the service was fast, and it's a very clean place to boot. The cafe sua da (Vietnamese iced coffee with condensed milk) was a perfect accompaniment to my lunch.
- staffThis chicken blows away any other chicken Bahn Mi I have ever had (and I have had a fair amount in 20+ years of enjoying them)! The staff is friendly and answered my questions, the service was fast, and it's a very clean place to boot. The cafe sua da (Vietnamese iced coffee with condensed milk) was a perfect accompaniment to my lunch.
- ServiceService is top notch
- ownersThe owners are very friendly
- serverthe server was really nice and helped me
- foodFood came put quickly
- DeliveryService:Delivery
- LindaThe Regular size was more than we could finish, but the Large is only a dollar more! Also, Linda served us with a beautiful smile and friendly banter. We enjoyed some lovely conversation with her when we were all done eating.
- Nice peopleNice people as well
- attentionme gustĂł mucho la atenciĂłn que tuvo con nosotras
Frequently criticized
- servicequality of service fall to an all time abysmal low
- orderMy experience at the restaurant was disappointing. They forgot a lot of stuff from our order. The food was not as good as it was before covid.
- Order was incorrectOrder was incorrect
- bowls or utensilsNo bowls or utensils given
- cashier's attitudeCashier lady has an attitude problem.
- closing timerestaurant was closed, even though their listed closing time is 8:00 PM
- dine inrather do a take away than a dine in
- forgotten itemsforgotten items in our pick-up orders
- listed closing timeclose before your actual listed closing time
- napkins or utensilsdid not receive napkins or utensils
You can generally expect a good experience here, with many guests praising the friendly and efficient staff. While there are occasional hiccups with attitude or order accuracy, it seems like a place where you'll mostly feel well taken care of.
Ambience (6.7 out of 10)
mentioned by 23% of the guests
The ambience here is quite a mixed bag, but many customers really appreciate the atmosphere! With 29 positive remarks out of 43 total, guests often rave about the artistic atmosphere, beautiful murals, and fun music. Plus, finding a free parking lot is a huge bonus!
While the overall score sits at 6.7, customer satisfaction is a bit more mixed at 67.4%, suggesting some areas shine brighter than others. However, not everyone is thrilled. 12 negative opinions highlight concerns about cleanliness, with mentions of sticky tables, pest traps, and even a horrifying kitchen view. Some also found the space cramped, especially with constant takeaway traffic.
So, while there's charm, there are definite areas needing attention.
Ambience
43
Reviews
67%
Satisfaction
12
negative
2
neutral
29
positive
Rating distribution
What people like
- Beautiful mural
- Fun music
- Plenty of parking
What people don't like
- Poor cleanliness
- Sticky tables
- Pest traps
Often praised
- atmosphereThe lady who greeted us was incredibly kind and very attentive. She made sure we felt at home and did not rush us to leave, which is a refreshing change from other places. I highly recommend going here for the food and service.
- Free parking lotParking options:Free parking lot
- AtmosphereAtmosphere:4
- Plenty of parkingParking space:Plenty of parking
- clean placeThis chicken blows away any other chicken Bahn Mi I have ever had (and I have had a fair amount in 20+ years of enjoying them)! The staff is friendly and answered my questions, the service was fast, and it's a very clean place to boot. The cafe sua da (Vietnamese iced coffee with condensed milk) was a perfect accompaniment to my lunch.
- free parking lotFree parking lot
- fun musicthey play fun music
- insidevery clean and quiet inside
- local businessIt's a great small local business
- long ridelong ride to here from Everett city
Frequently criticized
- atmosphereatmosphere was rated 1
- cleanlinessthe place is not very clean/hygienic
- cleanliness and sanitary practicesdid not leave a good impression on their cleanliness and sanitary practices
- interiorIt doesn’t look clean inside the restaurant
- kitchenTook a peak inside the kitchen and it was horrifying
- long hairfound a piece of long hair inside of my egg roll
- parking lotParking lot is hit or miss, super tiny
- pest trapspresence of pest traps
- spacethe space is cramped
- street parkingnot easy street parking in the area
If youre looking for a casual spot with good music and a unique mural, and dont mind potentially overlooking some cleanliness issues, it might be worth a visit. However, if hygiene is a top priority for you, you might want to consider other options.
Value (4.9 out of 10)
mentioned by 20% of the guests
It seems like the value here is a bit of a mixed bag, with some folks really appreciating the prices, especially the discount for cash, finding them quite fair and even cheaper prices for a good meal. Out of 27 relevant remarks, 11 positive comments highlighted how reasonable the bill was, making for an affordable and savory experience. However, the picture isnt entirely rosy.
With a score of 4.9, the value is just average, and customer satisfaction sits at a rather poor 36.7%. Many of the 16 negative remarks expressed concern over the cost and price, feeling it was Over priced and too expensive, with some noting a significant increase in prices that didnt justify the quality.
Value
30
Reviews
36%
Satisfaction
16
negative
3
neutral
11
positive
Rating distribution
What people like
- Cash discount available
- Fair prices offered
- Affordable experience
What people don't like
- Prices escalating quickly
- Perceived as overpriced
- Not worth cost
Often praised
- pricesThe service and prices were really good!
- Price per personPrice per person:$10–20
- PricesLiterally my favorite restaurant in Greenwood! Prices are great and you get a discount if you pay with cash! Only thing I would change is adding a beer to the menu.
- billFortunately they took it off my bill
- cheaper pricescheaper and better tasting and better portions
- discount for cashyou get a discount if you pay cash
- experienceanother affordable and savory experience
- normal pricessimple place with normal prices and great food
- priceat a reasonable price
Frequently criticized
- priceMy experience at this restaurant was disappointing due to the escalating prices. They keep increasing the price to a ridiculous level. Definitely not worth spending so much for a pho in Greenwood.
- $12sandwich was worth $12
- Over pricedOver priced for mediocre pho
- costdid not justify the cost
- meal costMeal cost over $40 including tip. The meal was not worth that.
- moneyJust a waste of money.
- price of a bowlPrice of a bowl of pho increased $2 in 2 months.
- pricesThis place used to be my favorite, but my recent experience was disappointing. The service was super rude, and the prices have become expensive. It seems like they no longer care about being in business.
- tippingordering platform doesn't allow you to not tip. I put in 0.00
- valuepaid for extra jalapeños and then have a single jalapeño
If youre looking for a deal and can pay with cash, you might find some good value here. However, be prepared that many recent diners have felt the prices are escalating and dont always match the quality, so it might be a hit or miss depending on what you order and current pricing.
How are the prices at Banh Town?
On average, you’ll spend around $20 per person – from 90 guests. That puts the restaurant in the $11–$20 category. For a Vietnamese Restaurant, that’s mid-range, maybe slightly above.
Most diners find themselves in this $11–$20 sweet spot, though a good number also opt for dishes in the $21–$30 range, showing a nice variety in spending.
Here’s a quick look at what guests spend per person, based on the latest 90 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
Overall, we think the pricing feels quite fair for a Vietnamese restaurant, especially given the variety in what people choose to spend. It offers good value for a mid-range experience.
Customer Reviews: what people think about Banh Town
Service Intent
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
10
Exceptional Service and Memorable Experience
My experience at this restaurant was exceptional. The staff were incredibly nice, remembering us months later with a sincere look of happiness. This level of great customer service truly defines how customers should be greeted.
- customer service10
- staff10
Service Intent
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
1
Shocking Raw Meat in Spring Rolls
Today I purchased two portions of shrimp spring rolls from your establishment. While eating, I noticed a very strange taste, but since we were watching a movie, I didn’t immediately realize something was wrong. When I had almost finished the first spring roll, I decided to look inside and discovered raw meat hidden under the shrimp.
This is extremely dangerous and unacceptable, especially for a ready-to-eat dish. Serving raw meat without any warning is a serious food safety issue. I am very disappointed and concerned, as this could have caused serious health consequences.
- shrimp spring rolls2
- raw meat1
- food safety issue1
Service Intent
- Casual Outing
Group Type
- Family
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
10
Excellent service and delicious food!
My experience at the restaurant was excellent. The service was very good, with the staff being very friendly and attentive. They quickly attended to my daughter and me, providing prompt service and bringing our food and drinks rapidly.
I really appreciated the attention they gave us. The food was delicious, and the overall service was excellent.
- service10
- attention9
- food10
Price per Person
- $91–$100
Service Intent
- Casual Outing
Group Type
- Friends
Group Size
- Large Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Excellent Service and Food!
My experience at this restaurant was wonderful. The lady who greeted us was incredibly kind and very attentive. She made sure we felt at home and did not rush us to leave, which is a refreshing change from other places.
I highly recommend going here for the food and service.
- lady who greeted us10
- food9
- service9
Price per Person
- $21–$30
Service Intent
- Casual Outing
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Excellent Service and Delicious Food for Groups
We visited with a large group about an hour and a half before closing and received great, welcoming service. The meal was delicious. Our waitress went above and beyond when she learned it was one of our party's birthdays, making the celebration a wonderful experience.
I highly recommend this restaurant, especially for groups with mixed dietary restrictions.
- service10
- meal9
- birthday meal10
What Banh Town offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Quick bite
- Coffee
- Beer
- Small plates
- Vegetarian options
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
- Quiet
FAQs
What kind of dining experience can you expect at Banh Town?
At Banh Town, you can enjoy a cozy, casual, and quiet atmosphere perfect for a relaxed meal. They offer a variety of healthy options, quick bites, small plates, and vegetarian choices, ensuring there’s something delicious for everyone.
What convenient services and accessibility features does Banh Town provide?
Banh Town offers no-contact delivery, takeout, and dine-in options for your convenience. You’ll also find excellent accessibility with a wheelchair-accessible entrance, parking lot, seating, and restroom, plus free street and lot parking.
What is Banh Town's overall rating and what contributes to it?
Banh Town holds a good overall score of **7.1**. This is largely driven by strong marks for **Service** (7.9) and **Food** (7.1). While **Ambience** (6.7) is decent, **Value** (4.9) is an area where it falls short.
What do customers appreciate most about Banh Town?
Customers frequently praise the delicious and fresh Vietnamese dishes, particularly the pho and banh mi. The staff is often described as friendly and the service as fast and attentive. Many also appreciate the convenience of free parking.
Are there any common concerns or drawbacks at Banh Town?
Some customers have raised concerns about the restaurant’s cleanliness and hygiene practices. Additionally, many find the prices to be on the higher side, and there have been occasional reports of incorrect or incomplete orders.