Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Domino’s Pizza – Las Vegas
Domino's Pizza - Las Vegas
Photo from Domino’s Pizza
Domino's Pizza at a glance
Las Vegas Sunrise
- 🍕 Pizzeria
$$
Price per Person $11–$20
mentioned by 31 of the guests
#170 out of 192 places to eat in Las Vegas
#19 Pizzeria out of 26 in Las Vegas
Average
4.7 out of 10
Food
Service
Ambience
Value
271
Reviews
39.9%
Satisfaction
Often praised
- Hot fresh food
- Consistent delivery
- Helpful staff
Frequently criticized
- Inaccurate orders
- Poor value
- Parking issues
The pizzeria in Las Vegas’s vibrant Sunrise neighborhood offers a convenient and reliable option for your pizza cravings. Whether you’re looking for a quick meal on the go or a relaxed evening at home, Domino’s Pizza provides flexible service options including no-contact delivery, takeout, and onsite services.
You’ll find it easy to get your favorite pizza here.
Overview: Introducting Domino's Pizza
Domino’s Pizza offers a generally reliable experience for those seeking quick and convenient meals. Many appreciate the fast service and the fact that their food arrives hot and fresh, often looking just as advertised.
However, some visits can be a mixed bag. While the delivery service often shines, issues like wrong orders or concerns about cleanliness and limited parking can sometimes detract from the overall experience.
Average
4.7
out of 10
271
Reviews
39.9%
Satisfaction
157
negative
6
neutral
108
positive
Looking at the numbers, Domino’s Pizza holds an overall score of 4.7 out of 10, which places it squarely in the average category. Customer satisfaction, however, sits at a rather low 39.9%, indicating a notable gap between the general rating and how happy customers truly are.
This feedback comes from 271 customer opinions, with 108 positive remarks against 157 negative ones. Diving deeper, Food scores an average (5.1), often described as fast and hot, while Service also lands in the average range (4.5), frequently noted for its consistency.
On the other hand, Ambience (4.2) is also average, but Value (3.8) falls into the poor category, suggesting that customers often feel they aren’t getting enough for their money.
What people like
- Hot, fresh food
- Consistent delivery service
- Helpful staff
What people don't like
- Inaccurate orders
- Poor value perception
- Ambience and parking
If you’re looking for a quick and convenient pizza fix, Domino’s Pizza can be a decent option, especially if you prioritize speed and hot food. The 4.7 recommendation score suggests it’s a reliable choice for many, particularly for delivery.
However, be mindful that consistency can vary, and some experiences might fall short on order accuracy or perceived value. It’s worth trying if you manage expectations, but don’t be surprised if it’s not always a perfect experience.
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Verdict: Our expert take on Domino's Pizza
Food (5.1 out of 10)
mentioned by 76% of the guests
When it comes to the food, theres definitely a lot to appreciate! Based on 108 customer remarks, with 49 leaning positive, many folks rave about the fresh pizza and how its often delivered hot and fresh. There are also compliments for the overall product quality and delicious options like ham pizza and chicken wings buffalo, showing care in preparation.
However, the experience isn't always perfect, with 55 negative remarks contributing to an average score of 5.1 and a mixed customer satisfaction of 45.4%. Some diners have encountered issues like missing toppings, old hard dried out food, or pizzas that arrive cold. There are also concerning mentions of messy preparation and even hair in food, indicating areas needing significant attention.
Food
108
Reviews
45%
Satisfaction
55
negative
4
neutral
49
positive
Rating distribution
What people like
- Fresh, hot pizza
- Good product quality
- Delicious ham pizza
What people don't like
- Missing toppings
- Old, cold food
- Hygiene concerns
Often praised
- pizzaI would love to tell you about my experience and how good the pizza is, but unfortunately, I was unable to order it. I called four times trying to place my pizza order, and each time they hung up on me without any explanation.
- foodfood was always fast and always hot
- pizzasThe pizzas here actually look like they do in the commercials!
- Domino'sWith that said, I take my hat off to the entire team. Domino's makes a good pie, and the location on East Bonanza in Las Vegas is top-notch.
- Dominosmy favorite Dominos in Vegas.
- FoodFood:5
- careMy experience at this Domino's was excellent. The food was always fast and always hot, clearly made with care. The service was excellent, making it one of the best Domino's locations I've visited, especially since it's conveniently located near my home.
- cheese PizzaI recommend the pasta and sub combo. 😋 but for the guys it's always #pepperoni #stuffed #cheesey 🧀 #bread 🍞, cheese 🧀 Pizza 🍕, wings, and "4" sodas. 👌🏃♂️
- chicken wings buffaloI enjoyed the great marinara on pizza and the delicious ham pizza. The great chicken wings buffalo were also a hit. However, the carside pickup and delivery were a little slow.
- cinnamon and sugar and butterextra cinnamon and sugar and butter on my twists and they really made it right
Frequently criticized
- pizzaWHAT IN THE PIZZA MAKING HISTORY OF MY ORDERS! I am so disappointed in my pizza that I have received. As a loyal customer who constantly orders from Domino’s at least twice/three times a week, I was expecting better.
- wingsExtremely sour taste when it came to the wings
- pizzasAfter I politely said thank you, the manager hung up on me and stated they wouldn't rectify the situation in the future. To make matters worse, the delivery person left my pizzas in the yard with my dogs, despite my request to leave it at my front door. This resulted in my dogs eating the pizzas, leaving nothing for us.
- extra cheesedid not add extra cheese as I paid for
- Hawaiian pizzaHawaiian pizza and it was so salty and garlic tasting
- Medium pizzaOne time I went to buy here, I asked for a Medium pizza. When I received the pizza, it was so small that I questioned if it was my order. The employees insisted it was medium, not small, leading to an argument.
- WingsHow do I get 6 wings were three of them were broken in half
- amount of toppingsamount of toppings for the price you pay
- badmaybe 10% were bad
- chicken BBQ pizzachicken BBQ pizza on a thin crust and it tastes like cardboard nasty and stale
Overall, the food here seems to be a bit of a gamble. While you might get a delicious, hot, and fresh pizza, theres a notable chance of encountering issues like missing toppings or cold, old food. It might be worth a try if youre feeling lucky, but be prepared for a potentially inconsistent experience.
Service (4.5 out of 10)
mentioned by 81% of the guests
When it comes to service, this spot is a bit of a mixed bag, with a score of 4.5, placing it in the average category. Many customers appreciate the amazing employees, fast delivery, and convenient pickup process, often noting how quickly their orders are ready and brought to their car. Out of 141 customer remarks, 54 were positive, highlighting terms like employees, delivery drivers, fast, and on time.
However, the customer satisfaction rate sits at a poor 38.3%, indicating significant room for improvement. A larger number of customers, 87, shared negative experiences, frequently mentioning issues with the delivery service, poor customer service, long wait time, and rude attitude. It seems that while some experiences are smooth, others are quite frustrating.
Service
141
Reviews
38%
Satisfaction
87
negative
0
neutral
54
positive
Rating distribution
What people like
- Amazing employees
- Fast delivery
- Convenient pickup
What people don't like
- Rude staff
- Wrong orders
- Long wait times
Often praised
- serviceThe service is consistently good
- staffTodos muy lindos nos ayudaron a deslaquear el carro en especial el muchacho que estuvo al pendiente
- deliverynever an issue with delivery
- driverthe best driver is nikcole! they always get the pizzas to u fast and fresh!
- customer servicegreat customer service when delivered
- delivery driversI’ve always ordered from this location, and it's consistently a pleasant place to walk in and order. The delivery drivers are kind and polite. Thanks, Domino's!
- fastFast and very friendly staff
- managerthe manager at this location made my experience so much better
- on timeready to be picked up on time
- online orderingMy experience was great! I found it easy to order online, and the customer service was excellent when my order was delivered. The driver was always in a great mood.
Frequently criticized
- deliveryThe online payment system gave me an error, so I opted to pay with cash on delivery. My simple two-topping pizza sat at the store for over twenty minutes before the app updated my delivery time, and then the estimated time kept getting pushed back by two minutes every couple of minutes. When the driver finally arrived, I paid with $10 cash.
- serviceservice and products they are putting out are horrible
- customer servicevery unfriendly, rude attitude like zero customer service.
- managerAs a frequent customer of this pizzeria, I ordered a pizza and received the wrong one. When I called, the manager was not only rude but also stated I would have to wait 30 to 35 minutes for a replacement. He was arrogant and showed no kindness at all.
- ordertotally wrong order again
- phoneMy experience was frustrating because these people never answered the phone. I tried to order something online, but there was a problem with their website.
- staffThe pizza was good, but the service was incredibly slow. At this particular location, there seemed to be no staff available, which meant nobody picked up the phone. This resulted in a really slow service experience.
- replacementunable to make pizza because there's no credit attached
- workersEvery time I order extra cheese, it seems they add less. It appears to be due to terrible workers.
- Domino’sI’m bothered, but I’m still gonna eat it! However, trust and believe this is not what I was expecting when I said I wanted Domino’s.
If you're looking for a quick pickup and have had good experiences with their online ordering, you might find the service efficient. However, be prepared for potential frustrations with delivery and customer support, as many have reported issues that could make your experience less than ideal.
Ambience (4.2 out of 10)
mentioned by 10% of the guests
Lets talk about the vibe! Some customers really appreciate the location, calling it a pleasant place to visit, with 3 positive observations out of 10. While the overall score for ambience is an average 4.2, theres a definite charm for those who enjoy the specific setting, especially the East Bonanza spot. On the flip side, customer satisfaction for the ambience is quite poor at 30%, with 7 negative comments pointing to significant drawbacks.
Frequent concerns include cleanliness, challenging parking, and the general atmosphere. Plus, wheelchair accessibility is a notable issue, and some even mentioned a lack of hair nets impacting the overall feel.
Ambience
10
Reviews
30%
Satisfaction
7
negative
0
neutral
3
positive
Rating distribution
What people like
- Love location
- Pleasant place
What people don't like
- Poor cleanliness
- Bad parking
- No accessibility
Often praised
- locationthe locay on East Bonanza in lasV is top notch
- pleasant placealways a pleasant place to walk on and order
Frequently criticized
- cleanlinessWhen I brought this to his attention, he dismissively stated that he doesn't care. This lack of concern for cleanliness and customer feedback was very disappointing.
- atmosphereAtmosphere:2
- hair netsdisgusting because they need to wear hair nets
- parkingParking:The parking is little to none
- parking for pick upParking for pick up was a bit crazy
- wheelchair accessibilityThere's no real access to this place what they wheelchair
If you prioritize a good location and don't mind potential challenges with parking or cleanliness, you might find the ambience acceptable. However, if accessibility or a spotless environment are crucial for you, this spot might disappoint.
Value (3.8 out of 10)
mentioned by 14% of the guests
When it comes to value, it seems like this spot is a bit of a mixed bag, leaning heavily towards disappointment. While some folks appreciate the 6 99 deal as a decent option when monies are a little thin, the overall sentiment is quite low. The score sits at a rather poor 3.8, with customer satisfaction lagging even further behind at a poor 16.7%, based on 12 total opinions, with only 2 positive ones.
Unfortunately, the majority of feedback points to significant issues, with 8 negative opinions highlighting concerns like money waste, high prices, and various charges, including a delivery fee. Many feel theyre not getting enough toppings for the price, and some even question the quality, describing a "sale price" item as tasting like sheet rock. Its clear that many customers feel they're paying too much for what they receive.
Value
12
Reviews
16%
Satisfaction
8
negative
2
neutral
2
positive
Rating distribution
What people like
- Good 6.99 deal
What people don't like
- High prices
- Money waste
- Extra charges
- Poor quality for price
Often praised
- 6 99 dealthe 6 99 deal I'd great for small groups
- monies are a little thinmonies are a little thin, this little spot is always pretty decent
Frequently criticized
- priceamount of toppings for the price you pay
- chargesTo make matters worse, it's impossible to reach them by phone; I've been on hold for 24 minutes and this is my third call. I will be disputing these charges and have already contacted Dominos. I strongly advise against giving this franchise your money; it's better to go to Maryland and pick up the pizza yourself.
- delivery feepaying 5.95 plus tip
- high pricesThe high prices are bad enough
- money wasteBig money waste
- quartersthe manejador no queria hacertar mi dinero al final dijo que si pero mebtrato mal es lo que traigo de dinero pero pague con quarter
- sale priceWhat good is the sale price if it tastes like sheet rock?
If you're considering this place for value, proceed with caution. While the 6 99 deal might offer a decent option for a quick bite, be prepared for potentially high prices and a feeling of money waste on other items. It might be best to explore other options if value is your top priority.
How are the prices at Domino's Pizza?
You’re looking at roughly $18 per person – reported by 31 diners. That puts it in the $11–$20 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests find themselves in the $1–$30 sweet spot, but there are also some pricier options for those looking to splurge a bit.
Here’s a quick look at what guests spend per person, based on the latest 31 reviews.
See how this Pizzeria’s value for money stacks up against similar spots in Las Vegas.
Overall, we think the pricing here feels pretty fair for a Pizzeria, especially considering the variety of options available.
Customer Reviews: what people think about Domino's Pizza
Price per Person
- $21–$30
Service Intent
- Regular Visit
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
9
Dream Team Domino's!
I love walking in here. Everybody is busting out working really hard. Every pizza has been immaculate and fast.
The delivery driver looks like they got things on lockdown. The area might look kind of bad, but inside is the dream team of Domino's.
- pizza10
- delivery driver9
- team10
Service Intent
- Food Exploration
Service Type
- Dine-in
1
Salty Hawaiian Pizza Disappointment
My experience at the restaurant was largely negative due to the food. I ordered a Hawaiian pizza, and it was overwhelmingly salty and had a strong garlic tasting that made it impossible for me to eat. The food quality was a significant letdown.
- Hawaiian pizza1
- salty1
- garlic tasting1
Service Intent
- Delivery
Service Type
- Takeout
2
Pizza Good, Service Terrible
I would love to tell you about my experience and how good the pizza is, but unfortunately, I was unable to order it. I called four times trying to place my pizza order, and each time they hung up on me without any explanation. This made it impossible to even try the pizza.
- pizza9
- service1
Service Intent
- Quick Meal
Service Type
- Takeout
3
Disappointing Extra Sauce Experience
My experience was disappointing due to the extra sauce. It was dryer than when ordering regular sauce, which is unusual as it's typically still burning my mouth when I get home, and I only live about a minute away. I honestly think they gave me one from a canceled or older order.
Hopefully, the next one is better.
- regular sauce6
- extra sauce2
- older order3
Price per Person
- $1–$10
Service Intent
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
7
Curbside Pickup Service Issue
My experience with curbside pickup was not ideal. I waited for about 10 minutes, and nobody came out to bring my order. I eventually had to go inside to get it myself.
Despite the service issue, the food was excellent.
- food5
- curbside pickup2
- nobody came out1
What Domino's Pizza offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
- No-contact delivery
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
FAQs
What service options are available at Domino's Pizza in Las Vegas?
At Domino’s Pizza on E Bonanza Rd, you have several convenient service options. You can enjoy onsite services, opt for no-contact delivery right to your door, or pick up your order with their efficient takeout service. Delivery is also readily available for your convenience.
Does Domino's Pizza in Sunrise, Las Vegas, offer accessible parking and entrance?
Yes, this Domino’s Pizza location is designed with accessibility in mind. You’ll find a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring a comfortable visit for all guests. Free street parking and a free parking lot are also available.
How does Domino's Pizza generally rate with customers?
Domino’s Pizza receives an overall score of **4.7** out of 10, with customer satisfaction at **39.9%**. While **Food** scores an average (5.1) and **Service** is also average (4.5), **Ambience** (4.2) and especially **Value** (3.8) are areas where customers express more concern.
What do customers appreciate most about Domino's Pizza?
Many customers frequently praise the **fast** and **hot** food, often noting that the pizzas look just like they do in commercials. The **delivery drivers** are also frequently mentioned for being kind and efficient.
What are some common complaints about Domino's Pizza?
Recurring issues include **inaccurate orders** and occasional **rude staff** interactions. Customers also express concerns about **cleanliness**, limited **parking**, and the perceived **value** for the price, especially regarding toppings.