Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Roberto’s – Las Vegas
Roberto's - Las Vegas
Photo from Roberto’s
Roberto's at a glance
Las Vegas Sunrise
- 🌮 Mexican Restaurant
$$
Price per Person $11–$20
mentioned by 50 of the guests
#137 out of 192 places to eat in Las Vegas
#12 Mexican Restaurant out of 20 in Las Vegas
Average
5.9 out of 10
Food
Service
Ambience
Value
310
Reviews
53.2%
Satisfaction
Often praised
- Generous portions
- Friendly service
Frequently criticized
- Hygiene concerns
- Service attitude
The Mexican Restaurant Roberto’s Taco Shop is a beloved spot nestled in the vibrant Sunrise neighborhood of Las Vegas. You’ll discover a welcoming, casual atmosphere perfect for a quick bite or a relaxed meal.
Whether you’re craving late-night food or a hearty breakfast, this Las Vegas eatery has you covered. It’s a go-to destination for authentic flavors and a friendly dining experience.
Overview: Introducting Roberto's
Roberto’s offers a varied dining experience. Many patrons appreciate the food quality, often highlighting generous portions and specific items like their authentic horchata.
However, the overall dining atmosphere can sometimes be inconsistent, with some concerns raised about general cleanliness. While the service frequently receives praise for its speed and friendliness, there are instances where customer interactions are less than ideal.
Opinions on prices are also divided, with some finding them fair for the value, while others perceive them as a bit high.
Average
5.9
out of 10
310
Reviews
53.2%
Satisfaction
125
negative
20
neutral
165
positive
Roberto’s holds an overall score of 5.9, placing it squarely in the average category. This assessment is supported by a Customer Satisfaction rate of 53.2%, indicating a mixed reception among its patrons.
These figures are drawn from a substantial pool of 310 customer remarks, with 165 positive comments and 125 negative ones contributing to the overall picture. Looking closer at specific aspects, Food leads the discussion with a score of (6), reflecting a generally acceptable culinary experience.
Ambience also registers an average (6), suggesting a functional but not particularly standout environment. Service comes in at (5.9), indicating it’s generally adequate, while Value (5.6) is perceived as slightly less compelling, though still within the average range.
What people like
- Generous food portions
- Prompt, friendly service
- Overall cleanliness
What people don't like
- Bathroom hygiene issues
- Inconsistent service attitude
- Food flavor inconsistency
Roberto’s presents a mixed bag, reflected in its 5.9 recommendation score. If you’re seeking substantial portions and generally quick service, particularly for items like carne asada fries, it could be a suitable stop.
However, be prepared for potential inconsistencies in both food flavor and customer interactions. Ultimately, Roberto’s might satisfy a craving for quick, hearty Mexican fare, but it’s not a place to expect a consistently polished experience.
It’s worth a try if convenience and portion size are priorities, but temper expectations regarding overall consistency and atmosphere.
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Verdict: Our expert take on Roberto's
Food (6 out of 10)
mentioned by 90% of the guests
The food here presents a bit of a culinary rollercoaster, landing an average score of 6 and a mixed customer satisfaction of 53.1%. With 86 positive remarks out of 162 total, many diners rave about the fresh ingredients and generous portions, often singling out carne asada fries and breakfast burritos for their flavor and quality, sometimes even making one meal into two. However, the 64 negative comments reveal concerns about inconsistent food quality, with issues like soggy fries, dry meat, and bland sauces frequently mentioned.
Some also noted carelessness in food preparation and felt certain serving sizes were surprisingly small, indicating that while there are highlights, the experience can be quite variable.
Food
162
Reviews
53%
Satisfaction
64
negative
12
neutral
86
positive
Rating distribution
What people like
- Fresh ingredients used
- Generous portion sizes
- Delicious breakfast burritos
What people don't like
- Inconsistent food quality
- Soggy or dry fries
- Bland or dry meat
Often praised
- foodMy daughter was in town, and we decided to get food from here because my kids really miss Roberto's. I'm currently in a part of the country where Roberto's is not available, so this was a welcome taste of home.
- horchataThe horchata is authentic, not that "made from concentrate" crap. Highly recommend the horchata.
- carne asada friesmy carne asada fries weren't all frys. They put a lot of meat and cheese
- food qualityMy order came out quickly, within 5 minutes. The food was high quality as expected.
- portionit’s priced very reasonably for the portion.
- Beef TaquitosThe Beef Taquitos were also a delicious addition
- Breakfast BurritoI always get the Breakfast Burrito
- Carne Asada BurritoCarne Asada Burrito and Carne Asada Nachos, were absolutely the best
- Carne Asada NachosCarne Asada Burrito and Carne Asada Nachos, were absolutely the best
- FoodThe Beef Taquitos were also a delicious addition. The food quality was a perfect 5/5, and the service and atmosphere also received a perfect 5/5. While parking was a bit difficult to find, it wasn't a major issue as some cars were present when I parked to grab my order.
Frequently criticized
- foodfood doesnt have a flavor or taste
- beansthe rice beans and quesadia also
- breakfast burritoMy experience at the restaurant involved a breakfast burrito that was a little too salty and seemed dry. However, the ingredients were always fresh.
- carne asada friesmy box of carne asada fries 🔥🔥, now i can see the bottom of the plate
- cheesethe cheese it's self had no flavor and tasted plain like the tortilla.
- friesthe fries are consistent except this location
- meatThe meat is cheap and flavor less with a ton of fatty unchewable pieces
- orderalmost all my order was incorrect
- quesadillaQuesadilla had cheese on only one side which allows the meat to just fall right out
- "pastor"tortaAnd what kind of Taqueria doesn't put cilantro and onions in their tacos? My husband had a "pastor"torta (their version of pastor) and that too was dry. WHAT A WASTE OF MONEY!
If you're looking for a hearty meal with fresh ingredients and generous portions, especially for breakfast burritos or carne asada, it might be worth a try. However, be prepared for a potentially inconsistent experience, as some dishes and overall quality can be a letdown.
Service (5.9 out of 10)
mentioned by 68% of the guests
When it comes to service, its a bit of a mixed bag, with a score of 5.9 indicating an average experience and customer satisfaction sitting at a 54.5% mixed level. On the bright side, many diners, accounting for 48 positive remarks out of 88 total, rave about the friendly staff and quick service. Specific mentions highlight employees for their great experience, helpful demeanor, and ensuring customer satisfaction.
However, a significant 36 negative comments point to areas needing attention. Some patrons encountered employee attitude issues, describing staff as rude or unprofessional. There were also complaints about horrible customer service, ' including unanswered phones and staff refusing orders, which certainly detracts from the overall experience.
Service
88
Reviews
54%
Satisfaction
36
negative
4
neutral
48
positive
Rating distribution
What people like
- Friendly, helpful staff
- Quick service delivery
- Staff go above and beyond
What people don't like
- Rude employee attitude
- Unprofessional staff behavior
- Unanswered phone calls
Often praised
- serviceMy experience at the restaurant was great! I had the carne asada fries, which were fantastic, and the service was very fast. While the prices are a bit high, the quality of the food made it forgivable.
- cashierLaura provided amazing customer service, and I must mention that the location was very clean. I arrived around 2 am, and the cashier was very kind and helped me with my order. The cooks in the back made my meal fresh with no delay.
- ServiceThe Beef Taquitos were also a delicious addition. The food quality was a perfect 5/5, and the service and atmosphere also received a perfect 5/5. While parking was a bit difficult to find, it wasn't a major issue as some cars were present when I parked to grab my order.
- customer serviceLaura was amazing, and I must mention, this location was very clean.
- peoplethe people are super friendly
- staffLa persona que me atendió y quien cocino super amables
- 24hrThank you Roberto's for being 24hr!
- CooksThe Cooks are AMAZING!
- brilliant chefwhoever made it is a brilliant chef
- cookthe cook really great
Frequently criticized
- serviceThe service by Laura just isn't what anyone deserves
- cashierExplained to the cashier of the unsatisfactory service
- customer serviceTerrible customer service lady refused to make me chicken tacos
- Vanessathe lady name Vanessa was rude and impatient
- closedShe then closed it and walked away. Despite being a 24-hour restaurant, she told us it was closed. The customer service was horrible.
- complimentary carrotstold us we couldn't have complimentary carrots, even though we spent $80
- empathyNor any empathy as a professional
- employee attitudeEmployee had an attitude
- employeesthe employees allowed a homeless person to fill and refill her container
- food remadeI love Roberto's in general, but I will never come back to this specific location. I wasn't offered to have my food remade, nor was there any empathy shown as a professional. They offered some of my refund, but I still ended up paying for a meal I did not receive.
If you're looking for quick, friendly service, you might just find it here, with many positive experiences reported. However, be aware that some customers have encountered rude or unhelpful staff, so your visit could be a hit or miss.
Ambience (6 out of 10)
mentioned by 42% of the guests
It seems the vibe here is a bit of a mixed bag, with the ambience scoring an average 6 and customer satisfaction sitting at a mixed 55.8%. Many customers, based on 24 positive opinions, rave about the overall cleanliness of the restaurant, including the kitchen and bathrooms, often calling it a spot on late night spot and appreciating its covid compliant efforts. However, not everyone shares this glowing view, with 18 negative opinions highlighting some significant concerns.
Some found the restaurant filthy or the disgusting bathrooms to have a bad smell. Other issues included unsanitary conditions, dirty seats, and an unprofessional atmosphere in the dining area.
Ambience
43
Reviews
55%
Satisfaction
18
negative
1
neutral
24
positive
Rating distribution
What people like
- Restaurant cleanliness
- Clean bathrooms
- Great late-night spot
What people don't like
- Unsanitary conditions
- Filthy bathrooms
- Bad smell
Often praised
- restaurant cleanlinessThe restaurant is very clean
- AtmosphereThe Beef Taquitos were also a delicious addition. The food quality was a perfect 5/5, and the service and atmosphere also received a perfect 5/5. While parking was a bit difficult to find, it wasn't a major issue as some cars were present when I parked to grab my order.
- atmosphereThe food, service, and atmosphere are all top-notch here
- ExperienceAlways amazing, every Wendsday for the past 5 years
- Nellis locationthe nellis location SPOT ON
- Roberto's wife's picturehave Robertos wife's picture as a memorial it was beautiful
- bathroomsespecially the bathrooms
- cleanThe place is also very clean at that time
- clean insideclean inside too it was just a great overall experience
- cleanlinessthis location was very clean.
Frequently criticized
- cleanlinesssomeone puked on the floor. She did not clean it up right away
- atmospherethe service and the atmosphere not professional
- BathroomBathroom reeks of bad pipes/ sewage.
- bathroompagar por comida antes de usar el baño
- bathroom is disgustingthe bathroom is disgusting
- condiment areathey don't have their condiment area set up
- dining areadidn't look sooo clean inside the dining area
- eat at the counterya mero me opinaba en el mostrador
- hygieneExtremely unsanitary
- newnessisn't all that new
If youre looking for a reliable late-night spot and dont mind a bit of a gamble on cleanliness, this place might work. However, if hygiene is your top priority, you might want to proceed with caution, as experiences can vary wildly.
Value (5.6 out of 10)
mentioned by 19% of the guests
When it comes to value, many guests felt they truly got their moneys worth, with comments like trust me its worth it and priced very reasonably popping up. Folks appreciated the fair prices and even GREAT prices too for the portions, making it a worthwhile experience for many. Out of 17 remarks, 7 were quite positive about the cost.
However, the picture isnt entirely rosy, as the overall score for value sits at an average 5.6, with customer satisfaction at a mixed 41.2%. An equal 7 remarks expressed concern, with some finding it too expensive or a waste of money. There were mentions of prices' being a bit high, suggesting a need for improvement in this area.
Value
17
Reviews
41%
Satisfaction
7
negative
3
neutral
7
positive
Rating distribution
What people like
- Worth the money
- Fair, reasonable prices
- Good portion value
What people don't like
- Too expensive
- Waste of money
- Prices are high
Often praised
- pricesGREAT prices too
- fair pricesfair prices, I can't find any other
- money's worthdefinitely got my monies worth
- priceorder for the whole family which was a reasonably great price.
- priced very reasonablyit’s priced very reasonably for the portion.
- worth ittrust me it's worth it
Frequently criticized
- WASTE OF MONEYWHAT A WASTE OF MONEY!!!
- moneyThis place once had its time to shine with good flavor. However, money seems to have corrupted it. Now, only memories remain.
- pay for foodtenÃa que pagar por comida antes de usar el baño
- pricesPrices are a bit high
- refundOffered some of my refund and paid for a meal I did not even receive
- too expensiveadded drink total was $20, too expensive for what I got.
- waste of moneyThe new cook is no good; the food simply doesn't have a flavor or taste. It felt like a waste of money. I wish they would bring back the old workers.
When it comes to value, its a bit of a gamble. Some customers rave about getting their moneys worth and fair prices, while others found it too expensive and a waste. Go in with an open mind, as your experience with the cost might vary.
How are the prices at Roberto's?
On average, you’ll spend around $17 per person – from 50 guests. That puts the restaurant in the $11–$20 category. For a Mexican Restaurant, that’s mid-range, maybe slightly above.
Looking at what people actually spend, most guests stick right around this average, with the majority of prices falling within the $11–$20 range. There are a few options on the cheaper side and some slightly pricier dishes too, but it definitely clusters around that sweet spot.
Here’s a quick look at what guests spend per person, based on the latest 50 reviews.
How this restaurant’s value stacks up against similar spots in Las Vegas.
Considering it’s a Mexican spot in Las Vegas, we think the pricing feels pretty fair. It offers good value without breaking the bank, especially for the mid-range experience.
Customer Reviews: what people think about Roberto's
Service Intent
- Quick Meal
Group Type
- Family
Group Size
- Couple
Service Type
- Dine-in
8
Late Night Eats with Delicious Horchata
My experience at this restaurant was great for a late-night craving, as they are open 24/7. While a bit expensive, the food was delicious. I highly recommend the horchata; it's authentic and not made from concentrate.
The carne asada meat was the chewy, cheap kind, but it was well-seasoned and cooked. For those looking to save money, sharing entrees is a good idea because the meal portions are enormous. My son and I shared the carne asada fries and were both full with leftovers.
Regarding the employees, they did their job adequately. They didn't seem overly trained in customer service and weren't particularly friendly, but they sure know how to cook!
- horchata10
- carne asada6
- meal portions8
Service Intent
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Noise Level
- Moderate
10
Delicious Food, Impeccable Service!
My experience at Roberto's Tacos was truly exceptional. The food was the most delicious I've ever had at any Roberto's. It was genuinely fresh and a perfect 10 out of 10.
The restroom was impeccably clean, and the service was top-notch. The person who served me and the one who cooked were both super friendly, and the food was absolutely delicious.
- food10
- freshness10
- restroom10
Service Intent
- Food Exploration
Service Type
- Dine-in
6
Mixed Feelings at Roberto's
As a recent transplant from California to Las Vegas, I won't compare the food here to my previous home. I do enjoy Roberto's Menudo, though I often have to ask for meat and not just juice. Last night, I visited this location, which I've been to many times, and was disappointed with the carnitas burrito.
It was dry and not prepared as I requested, despite my polite requests. This has happened a few times, so from now on, I'll stick to the menudo. I'm wondering if there are any good menudo spots in Las Vegas, as my usual places in Los Angeles would definitely win for menudo and other Mexican favorites.
My meat was very tough and seemed old. I could have made better at Superior Market, which is a favorite and usually has very good food, but I thought they were closed last night. Please do better, Roberto's.
The customer service is okay, and the restaurant is very clean. However, the staff. I'm not sure.
The three stars are for the menudo and the accompanying jalapeños, carrots, onions, and salsas, which were disappointingly watered down.
- Menudo7
- jalapenos carrots and onions7
- customer service5
- meat in menudo4
- carnitas burrito3
- carnitas burrito preparation3
Price per Person
- $11–$20
Service Intent
- Regular Visit
Service Type
- Dine-in
Meal Type
- Dinner
10
Delicious Food, Great Service & Prices!
My experience at this restaurant was fantastic! I absolutely loved the most delicious food. The great prices and great service made it a truly wonderful visit.
I can't imagine why anyone would choose to go anywhere else.
- food10
- prices9
- service9
Service Intent
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
1
Rude Service and Burnt Food
I came to eat dinner on a Sunday around 8: 00 PM. The lady named Vanessa was rude and impatient because I couldn’t decide on what I wanted. When I got my food, the food was burnt.
This included the rice, beans, and quesadilla. Additionally, the horchata didn’t taste like horchata. This girl needs to be fired; she is unprofessional.
- Vanessa1
- food1
- rice1
What Roberto's offers
Crowd
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Small plates
- Late-night food
- Quick bite
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Onsite services
- Takeout
- Delivery
- Dine-in
Parking
- Usually somewhat difficult to find a space
- Free street parking
- Free parking lot
Atmosphere
- Casual
- Quiet
FAQs
What parking options are available at Roberto's Taco Shop in Las Vegas?
When you visit Roberto’s Taco Shop, you’ll find free street parking and a free parking lot available. While finding a space can sometimes be a bit difficult, these options provide convenient access for your dining experience.
Is Roberto's Taco Shop in Las Vegas accessible for guests with disabilities?
Yes, Roberto’s Taco Shop is fully accessible. You’ll find a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable and convenient visit for all guests.
What is the overall rating for Roberto's and how do its key aspects score?
Roberto’s has an overall score of 5.9. Its Food and Ambience both score (6), while Service is rated (5.9) and Value comes in at (5.6).
What do customers generally appreciate about Roberto's?
Many customers praise the generous portions, especially for dishes like carne asada fries, and the authentic horchata. The restaurant is also often noted for its overall cleanliness and prompt, friendly service.
Are there any common complaints or areas for improvement at Roberto's?
Some patrons have reported issues with inconsistent food flavor, particularly with meat quality. There are also occasional concerns regarding bathroom hygiene and instances of unsatisfactory or rude customer service.