Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Famous Famiglia – Orlando
Famous Famiglia - Orlando
Photo from Famous Famiglia
Famous Famiglia at a glance
Orlando Orlando International Airport
- 🍕 Pizzeria
$$
Price per Person $11–$20
mentioned by 82 of the guests
#163 out of 163 places to eat in Orlando
#14 Pizzeria out of 14 in Orlando
Poor
2.5 out of 10
Food
Service
Ambience
Value
816
Reviews
9.2%
Satisfaction
Often praised
- Garlic Knots
- Cheese Pizza
- Cinnamon Knots
Frequently criticized
- Poor Service
- High Prices
- Bad Food Quality
The restaurant Famous Famiglia is a popular pizzeria located right in the heart of Orlando International Airport in Orlando. If you’re looking for a convenient and casual spot to grab a quick bite before your flight or after landing, this is a fantastic choice.
You’ll find a welcoming atmosphere perfect for families and travelers alike, offering delicious options to satisfy your cravings.
Overview: Introducting Famous Famiglia
Famous Famiglia presents a mixed experience, with some patrons finding particular menu items, such as their garlic knots, to be quite enjoyable. While certain food offerings received positive remarks, the overall impression suggests a challenging dining environment.
However, many customers encountered significant issues, particularly concerning the overall value and inconsistent service. These aspects frequently overshadowed any positive notes, leading to a less than ideal visit for a considerable number of diners.
Poor
2.5
out of 10
816
Reviews
9.2%
Satisfaction
677
negative
64
neutral
75
positive
Famous Famiglia registers a low overall Restaurant Score of 2.5 out of 10, with Customer Satisfaction at a mere 9.2%. This reflects a predominantly negative sentiment from customers, with 677 negative comments far outweighing the 75 positive ones across 816 total customer observations.
Digging deeper, the individual aspects also struggle. Service (2) received the lowest marks, closely followed by Value (2.5).
Even Ambience (2.8) and Food (2.9) scored poorly, indicating that most areas of the dining experience are in need of considerable improvement.
What people like
- Delicious Garlic Knots
- Tasty Cheese Pizza
- Good Cinnamon Knots
What people don't like
- Poor Service
- Exorbitant Prices
- Greasy/Soggy Food
With a Recommendation Score of 2.4, Famous Famiglia generally falls short of expectations for a satisfying meal. While a few specific items like garlic knots might offer a brief moment of enjoyment, the overall experience is often marred by significant drawbacks.
Consider this spot if you’re in a pinch and specifically craving one of the few positively reviewed items. Otherwise, it might be wise to explore other options to ensure a more pleasant and worthwhile dining experience.
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Verdict: Our expert take on Famous Famiglia
Food (2.9 out of 10)
mentioned by 88% of the guests
When it comes to the food, some folks have found joy in the simple pleasures, with 43 positive remarks highlighting delicious pizza, especially the NY style pizza, and rave reviews for the garlic knots. Many appreciated the handmade dough and overall good flavor in certain dishes. However, the overall feedback is quite challenging, with 276 negative comments out of 363 total.
The food often falls short, described as cold pizza, tasteless, and made with low quality ingredients. Many found the pizza to be greasy and subpar, contributing to a poor score of 2.9 and a very low customer satisfaction of just 11.8%.
Food
363
Reviews
11%
Satisfaction
276
negative
44
neutral
43
positive
Rating distribution
What people like
- Delicious garlic knots
- NY style pizza
- Handmade dough
What people don't like
- Cold, tasteless food
- Low quality ingredients
- Greasy, thin pizza
Often praised
- pizzathe pizza here was supposed to be trashy, but actually it tastes pretty delicious!
- foodDespite the airport restaurant being very busy with Labor Day travelers, the service was superb and the food was delicious.
- cheese pizzathe cheese pizza and that too was delicious
- garlic knotsThe garlic knots, ohhhhh my delicious ♡♡♡
- Cinnamon KnotsCinnamon knots tasted good
- Garlic Knot'sYour Garlic Knot's are out of this world!
- Garlic KnotsGarlic knots are to die for
- NY style pizzaNY style is the best pizza!
- breakfastBreakfast, looks good
- cheeseMy experience at the restaurant was quite positive, particularly with the pizza. It was described as pretty good, nice and soft, with stretchy cheese and a wonderful flavor. The food received a score of 4, service a 5, and atmosphere a 4.
Frequently criticized
- pizzaThere wasn't even a decent flavor, neither in the sauce nor the dough. Honestly, if you are at the airport, I strongly advise choosing any other place to eat unless you enjoy really bad pizza. To add to the disappointment, the price for this horrible pizza was exorbitant: 3 slices and 2 Cokes cost $26 (rounded) including tax.
- foodI waited in line for 30 minutes with 8 people ahead of me. Beyond the poor service, the food was awful; the pizza was very greasy and thin, tasting like grease poured onto cardboard. The worst part was that the long wait almost made me miss my connecting flight.
- pastaThere is no sense of urgency whatsoever, and the manager just walks around joking with his workers. The pasta was not even great; I paid $40 for 2 pastas and 2 drinks, and we couldn’t eat more than one bite. I need my money and my time back.
- cheese pizzaMy experience at the restaurant was marked by bad service and a long wait. I waited 25 minutes for an ugly cheese pizza because they had run out of other options.
- Strombolicharge you for the Stromboli and the fries and eggs separately
- breakfastThe breakfast was was extremely expensive and the food tasted like it was processed
- food qualityI was up all night sick from the food. I should’ve known better when nothing was reheated or anything, and it was probably sitting at room temperature before going into the box 🤮.
- pepperoni pizzaslice of pepperoni pizza for $5+ that was sized for an infant
- cheeseMy experience at this restaurant was mixed. I found the Spinach Stromboli to be disappointing; I couldn't taste the cheese, and the spinach looked like it was just cut and thrown in. I wouldn't recommend it.
- crustMy experience at the restaurant involved a 30-minute wait to reach the counter, during which several employees were observed joking and not attending to customers. The pizza itself was not very good, featuring a soggy crust.
Given the overwhelmingly negative feedback and low scores, the food here is a real gamble. While some praise the garlic knots and NY-style pizza, be prepared for a high chance of cold, tasteless, or greasy dishes. It might disappoint more often than it delights.
Service (2 out of 10)
mentioned by 81% of the guests
While the service at this spot generally struggles, there are glimmers of hope. A few customers praised specific individuals like cashier Jose for their great service and attention to detail, noting instances of friendly staff and orders arriving in a timely manner. These positive experiences, though limited to 26 observations, show potential.
However, the overwhelming sentiment points to significant issues. With 342 negative remarks out of 379 total, the service is clearly a major concern. Many reported horrible customer service, rude staff, and incredibly slow service, often leading to long wait times and disorganized operations.
The overall score of 2 (poor) and customer satisfaction of 6.9 (mixed) reflect this struggle, indicating a lot of room for improvement.
Service
379
Reviews
6%
Satisfaction
342
negative
11
neutral
26
positive
Rating distribution
What people like
- Friendly staff
- Attention to detail
What people don't like
- Slow service
- Rude staff
- Poor management
Often praised
- serviceservice wasn't to bad today waited about 10 minutes
- staffThe scrambled eggs, though hot, tasted as if they were frozen. The service was very slow, although the staff was friendly. I do not recommend this restaurant for breakfast.
- lineMy experience at this restaurant was largely disappointing due to the food quality. While the line moves fast and the service is okay, the food itself was quite terrible. The marinara had the consistency of soup and lacked any authentic Italian flavor.
- airport employeean airport employee even found a seat and cleaned the table for me
- attention to detailGreat service and attention to detail!
- cashier Josecashier Jose gave me another one that was hot with no issues
- customer serviceHowever, the server seemed reluctant. Thank you, Jose, for your service and great customer service.
- guy at registerGuy at register today rock star
- managerthe manager was nice and professional
- nice young ladyFinally a nice young lady arrived
Frequently criticized
- serviceMy order was extremely simple, yet the interaction felt cold and unwelcoming. It was a stark contrast to the warm, cheerful service you typically experience within the Disney bubble. A bit more kindness would’ve made a big difference.
- waiting timeMy experience at this restaurant was truly embarrassing and deplorable. Having worked in kitchens myself, I could have easily gotten behind the counter and cooked my own pizza faster than the 55 minute wait for a terrible soggy stromboli.
- staffI found the pizza to be the worst I've ever tasted, and the place was a mess. Adding to the unpleasantness, the staff were rude and unprofessional, with noticeable tension among them, suggesting they didn't want to be there. For two pizzas and a medium drink, the cost was just under $17.
- employeesThe employee taking pizzas out was doing so before they were ready, causing the pizzas to flop over, and he ended up throwing out 3 whole cheese pizzas. The service was terrible, and the employees were just standing around instead of trying to solve the problem and produce pizzas faster, especially during rush hour. They were incredibly rude when asked about the wait time, always responding with “you said you would wait” but never providing an accurate estimate.
- customer servicemost embarrassing and deplorable display of customer service
- cashiera terrible cashier,liar, dosent care about the job
- managerAll the workers were concerned about pizza being made and not customers who were in line, short on time to catch flights. There is no sense of urgency whatsoever, and the manager just walks around joking with his workers. The pasta was not even great; I paid $40 for 2 pastas and 2 drinks, and we couldn’t eat more than one bite.
- wait timeThe line was pretty long and the staff was a little behind making pizzas but it wasn't that bad of a wait.
- workersPasta and sauce is not hard to do. All the workers were concerned about pizza being made and not customers who were in line, short on time to catch flights. There is no sense of urgency whatsoever, and the manager just walks around joking with his workers.
- employeean employee was about to go on break she picked out to fresh slices of pizza ahead of customer
If you're considering a visit, be prepared for potentially long waits and inconsistent service, as the negative experiences heavily outweigh the positive ones. While some staff members shine, the overall service quality is a significant drawback that might impact your experience.
Ambience (2.8 out of 10)
mentioned by 11% of the guests
Despite a challenging overall vibe, a couple of voices (out of 26 total remarks) did find some silver linings. Theres a glimmer of potential here, with one customer even noting that Manager Delgado helps create a great atmosphere. However, with a score of just 2.8 (which is poor) and customer satisfaction at a very low 7.7%, its clear these positive sentiments are few and far between.
On the flip side, the overwhelming majority of 19 negative comments paint a grim picture. Customers found the atmosphere a major letdown, citing poor cleanliness of display cases, a crowded and uncomfortable environment, and a lack of signage. The airport location often feels like a choke point, making it hard to enjoy it and leaving many in a terrible mood.
Ambience
26
Reviews
7%
Satisfaction
19
negative
5
neutral
2
positive
Rating distribution
What people like
- Manager creates atmosphere
- Place has potential
What people don't like
- Poor cleanliness
- Overly crowded
- Depressing atmosphere
Often praised
- atmosphereManager Delgado provides a great atmosphere here
- potentialThe place has potential
Frequently criticized
- AtmosphereAtmosphere:2
- airport compatibilitynot compatible with airport
- airport locationplace clearly benefits from the airport location
- atmosphereit’s just sad in there
- choke point at the airportlocated at a choke point at the airport
- cleanlinesscleanliness of the display cases and food area could be improved
- crowdedSo crowded it's ridiculous
- displayThe display was empty
- enjoy itCan't really enjoy it
- environmentNobody seems to care about the environment
If you're looking for a pleasant dining atmosphere, this might not be the spot for you. With significant concerns about cleanliness, crowdedness, and overall mood, it seems the current ambience could easily disappoint. Unless Manager Delgado is personally on duty, you might want to steer clear if ambience is a priority.
Value (2.5 out of 10)
mentioned by 21% of the guests
When it comes to value, the feedback is quite clear, with a low score of 2.5 and customer satisfaction at a mere 8.3%. Out of 48 comments, a small handful of 4 positive remarks did highlight some bright spots. A few customers found the 10pk w/cheese to be a good deal, feeling it was worth it and that the prices were reasonable.
However, the overwhelming sentiment, reflected in 40 negative comments, points to significant concerns. Many customers were frustrated by prices on menu not matching prices charged, leading to a feeling that items were expensive and overpriced. The general consensus was that the food quality vs price ratio was simply not acceptable.
Value
48
Reviews
8%
Satisfaction
40
negative
4
neutral
4
positive
Rating distribution
What people like
What people don't like
- Menu prices inaccurate
- Food is overpriced
- Poor quality for price
Often praised
- pricesthe prices were very reasonable
- 10pk w/cheeseThe 10pk w/cheese is best deal
- worth itit's worth it
Frequently criticized
- priceHonestly, if you are at the airport, I strongly advise choosing any other place to eat unless you enjoy really bad pizza. To add to the disappointment, the price for this horrible pizza was exorbitant: 3 slices and 2 Cokes cost $26 (rounded) including tax.
- pricesthe prices were increased due to Covid-19
- expensiveMy experience at this restaurant was first and last. The quality was poor, the customer service was lacking, and it was too expensive. The two employees I interacted with were very rude, and the pizza was cold and flavorless.
- $13$13 I threw away
- $40 for 2 pastas and 2 drinksThere is no sense of urgency whatsoever, and the manager just walks around joking with his workers. The pasta was not even great; I paid $40 for 2 pastas and 2 drinks, and we couldn’t eat more than one bite. I need my money and my time back.
- breakfastThe breakfast was was extremely expensive
- business modelI remember that it was superb pizza "back in the day". Probably new management personnel and a much worse business model. Last $ you get from me.
- cashThe staff member handing out pizza was unhelpful and didn't answer questions clearly. A particularly difficult situation arose when a lady with a crying child only had cash to pay, but the cashier refused, stating "No cash, only card. " Despite the lady's explanation that she didn't have a card, the cashier was dismissive and walked away.
- false advertisementThat’s false advertisement
- food quality vs price ratiofood quality vs price ratio is abhorrent here
If youre prioritizing value, this spot might not be your best bet. The overwhelming feedback suggests youll likely find the prices high and the overall experience not worth the cost. It's probably wise to explore other options if budget and quality for money are important to you.
How are the prices at Famous Famiglia?
You’re looking at roughly $17 per person – reported by 82 diners. That puts it in the $11–$20 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners fall right into that $11–$20 sweet spot, with a good number also enjoying options under $10. It seems like there are plenty of affordable choices, keeping things nicely clustered around the average.
Here’s a quick look at what guests spend per person, based on the latest 82 reviews.
How this Pizzeria’s value stacks up against similar spots in Orlando.
Overall, for a Pizzeria, we think the pricing feels quite fair. It offers good value in that mid-range sweet spot, making it accessible for many while still allowing for quality.
Customer Reviews: what people think about Famous Famiglia
Visit Type
- Tourist Experience
Service Type
- Dine-in
10
Outstanding Pizza at Orlando Airport
Manager Delgado provides a great atmosphere here at Orlando airport. As a veteran and Italian from New York, this pizza is outstanding. Absolutely a must eat.
- atmosphere10
- pizza10
Visit Type
- Quick Meal
Service Type
- Dine-in
3
Confused Staff, Okay Pizza
My experience at this restaurant was marked by confused staff. I tried to pay, but the tap wasn't registering. The cashier's response, “well I don’t know how you are going to pay, ” was unhelpful.
While the $6 pizza was okay considering, I would recommend saving yourself a headache and going somewhere else.
- pizza5
- price6
- staff2
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Takeout
Meal Type
- Dinner
Noise Level
- Quiet
2
Cold, Raw Pizza and Miserable Service
My flight was delayed this evening, leaving my husband and me hungry. Being from NYC, we opted for pizza. My husband ordered a pepperoni and a plain pizza, while I ordered a sausage trombone.
I specifically requested mine to be heated up as it appeared pale and cold. The young staff member insisted it was already hot, but I clarified that I prefer my food very hot and darker. He placed it in a bag and handed it to me.
Upon sitting down and cutting a piece, I discovered it was raw tasting and ice cold. Furthermore, no one made eye contact, and there were no warm fuzzies; the staff seemed miserable. Retraining is definitely needed.
I ended up throwing away $13 worth of food.
- pepperoni pizza5
- plain pizza5
- sausage trombone1
- staff1
- Retrain1
Visit Type
- Casual Outing
Service Type
- Dine-in
6
Potential with Cleanliness Concerns
My experience at this restaurant was mixed. The food was acceptable, but there's a clear need for more staff. Additionally, the cleanliness of the display cases and food area requires improvement.
The place definitely has potential.
- food7
- potential7
- staff3
- cleanliness3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
2
Small slices, airport food quality
I ordered 3 slices of pizza and found them to be very small slices. The quality was so so, reminiscent of airport food. My experience with the food was disappointing.
- pizza slices2
- quality3
- airport food2
What Famous Famiglia offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Solo dining
- Lunch
- Breakfast
Offerings
- Quick bite
Dining options
- Lunch
- Breakfast
- Dessert
Service Options
- Dine-in
- Takeout
Atmosphere
- Casual
FAQs
What dining options are available at Famous Famiglia in Orlando International Airport?
At Famous Famiglia, you can enjoy a variety of dining options throughout the day. You’ll find delicious choices for breakfast, lunch, and dessert. Whether you’re starting your day with a meal or grabbing a sweet treat, there’s something for you.
Does Famous Famiglia offer accessible options and services for customers?
Yes, Famous Famiglia is committed to accessibility. You’ll find a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable experience for all guests. They also provide convenient service options like dine-in and takeout.
What is the overall customer sentiment for Famous Famiglia?
Famous Famiglia has a low overall Restaurant Score of **2.5** out of 10, with customer satisfaction at **9.2%**. This is largely due to low scores in **Service** (2), **Value** (2.5), **Ambience** (2.8), and **Food** (2.9).
Are there any specific food items at Famous Famiglia that customers enjoy?
Yes, some customers have positively noted the **garlic knots**, describing them as delicious. The **cheese pizza** and **Cinnamon Knots** have also received favorable mentions for their taste.
What are the most common complaints about Famous Famiglia?
Frequent complaints revolve around the poor quality of **service**, often described as rude or slow, and the **exorbitant prices** for the food. Many also found the general food quality, particularly the pizza, to be greasy or soggy.