Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Bonanno’s New York Pizza Kitchen – Las Vegas
Bonanno's New York Pizza Kitchen - Las Vegas
Photo from Bonanno’s New York Pizza Kitchen
Bonanno's New York Pizza Kitchen at a glance
Las Vegas Lone Mountain
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 78 of the guests
#86 out of 192 places to eat in Las Vegas
#9 Pizzeria out of 26 in Las Vegas
Good
7 out of 10
Food
Service
Ambience
Value
388
Reviews
67.5%
Satisfaction
Often praised
- Authentic pizza
- Attentive staff
- Clean atmosphere
Frequently criticized
- High prices
- Food inconsistency
- Service issues
The pizzeria Bonanno’s New York Pizza Kitchen in Las Vegas’s Lone Mountain neighborhood offers a genuine taste of the Big Apple. You can expect a casual and inviting atmosphere, perfect for grabbing a quick bite.
Whether you’re craving a classic slice or a full pie, this spot brings authentic New York-style pizza to the heart of Nevada. It’s a go-to destination when you’re looking for delicious, no-fuss pizza in a friendly setting.
Overview: Introducting Bonanno's New York Pizza Kitchen
Bonanno’s New York Pizza Kitchen offers a taste of the Big Apple with its authentic New York pizza and other Italian-American staples. Many appreciate the attentive service from the staff, creating a welcoming environment.
The atmosphere is often described as clean and comfortable, making it a pleasant spot for a casual meal. While the food generally hits the mark, some patrons have noted value concerns regarding pricing.
However, others find affordable lunch deals a definite plus. Occasional feedback points to minor inconsistencies in cleanliness or service, but these seem to be less frequent.
Good
7
out of 10
388
Reviews
67.5%
Satisfaction
102
negative
24
neutral
262
positive
Overall, Bonanno’s New York Pizza Kitchen garners a solid 7 out of 10, indicating a generally good experience for many. However, customer satisfaction sits at 67.5%, suggesting a somewhat mixed reception where some aspects clearly shine while others leave room for improvement.
This perspective is drawn from 388 customer remarks, with 262 positive observations outweighing 102 negative ones. Diving deeper, the Ambience (7.8) receives high marks for its clean and welcoming feel, often noted for being kid-friendly.
Service (7.2) also performs well, with many appreciating the staff’s attentiveness. The Food (7.1) is a strong point, frequently praised for its quality.
However, Value (4.1) stands out as an area where opinions are more divided, with some finding prices a bit steep despite available deals.
What people like
- Authentic New York pizza
- Attentive, helpful staff
- Clean, welcoming atmosphere
What people don't like
- Perceived high prices
- Inconsistent food quality
- Occasional service issues
If you’re seeking a casual spot for authentic New York pizza and appreciate attentive service, Bonanno’s New York Pizza Kitchen is certainly worth considering. The overall experience, reflected in a 7.2 recommendation score, suggests that many leave satisfied, especially those who prioritize good food and a pleasant environment.
However, be mindful of potential value concerns and occasional inconsistencies in food quality or service. While it delivers on its core offerings, managing expectations around pricing and minor operational hiccups will ensure a more enjoyable visit.
It’s a solid choice for a pizza craving, but perhaps not for every occasion.
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Verdict: Our expert take on Bonanno's New York Pizza Kitchen
Food (7.1 out of 10)
mentioned by 95% of the guests
Diners generally rave about the food here, with 157 positive remarks contributing to a solid 7.1 score. Many appreciate the authentic New York-style pizza, praising its crisp crust, fresh ingredients, and generous toppings. The wings and garlic knots also get a lot of love, often described as delicious and flavorful, making it a favorite for many.
However, there are some areas for improvement, as reflected in the 69.5% customer satisfaction and 55 negative comments. Some found the food bland, with issues like soggy dough, salty wings, or a lack of cheese. A few experiences mentioned small portions or even raw items, suggesting inconsistency in quality.
Food
226
Reviews
69%
Satisfaction
55
negative
14
neutral
157
positive
Rating distribution
What people like
- Authentic NY pizza
- Crisp crust
- Delicious wings
What people don't like
- Inconsistent quality
- Bland food
- Soggy dough
Often praised
- pizzaI drive a long way to go have my pizza at the Craig store. I'm always happy to go there and of course the pizza is great! But this past Saturday 4-8-23 my wife and I went to enjoy our day off at Bonanno's.
- foodfantastic food the best I’ve eaten
- FoodFood:5
- crustthe crust has that nice crispy bottom
- garlic knotstheir garlic knots are so garlicky theyre to die for!!
- wingsthe wings were spicy and crispy which is great
- New York pizzaMy experience was fantastic! I enjoyed some excellent and authentic New York pizza. The crust was particularly amazing.
- cheese pizzaHusband got a slice of cheese pizza
- ingredientsexplain what sets their ingredients apart
- mozzarella sticksThe food was great, with fresh ingredients. I particularly enjoyed the really good knots and the cheesy mozzarella sticks. The pizza had good portions of toppings all around, and the wings were phenomenal.
Frequently criticized
- pizzaI must say I was not happy at all. The young girl that helped me had no smile, she was about to hand me my pizza on a tray and not take it to the table where my wife was sitting and the pizza was sitting there and was cold until another lady told her to heat it. Yes the pizza is great but when I go to sit and eat, the service and smiles make it better and it just wasn't there on Saturday and I really don't want to be helped by that rude young girl again.
- foodfood was so not remarkable that it's remarkable even though unremarkable.
- sauceHe gave it a 7 out of 10, while I rated it a 5 out of 10. It wasn't bad, but I just wish it had more sauce. I felt like I was eating cheese bread.
- Strombolimy Stromboli, it was totally raw, literally had to throw it away as it was non consumable.
- cheeseWhile the service from the people working here was good, the food was unfortunately terrible. The pizza was described as being like plastic, lacking flavor in the sauce and having very little cheese. This was a real disappointment, and even the kids, who usually eat any pizza, were disappointed.
- doughthe dough was so soggy that I had to cook the pizza
- pepperonithe pepperoni was rather bland
- wingswings were so salty and drenched in garlic Parmesan sauce
- Canadian baconFlavorless pineapple/Canadian bacon pizza
- Foodthe tast wasn't worth it
If you're craving authentic New York-style pizza and other classic Italian-American bites, this spot often hits the mark. Just be aware that while many have fantastic meals, some experiences point to occasional inconsistencies in quality and portioning.
Service (7.2 out of 10)
mentioned by 76% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 7.2 and a customer satisfaction rate of 70.1%, its clear that many diners have had good experiences. Based on 75 positive remarks out of 107 total, guests frequently praise the friendly staff, excellent service, and attentive team members like Alex and Richard, who ensure a wonderful and fast experience.
However, not every visit is perfect. There are 28 negative comments that point to areas needing improvement. Some guests encountered rude staff, experienced long wait times, or found the service unfriendly'.
Issues like an inefficient AI answering system, incorrect orders, or staff handling money with the same gloves were also noted, suggesting occasional inconsistencies in service quality.
Service
107
Reviews
70%
Satisfaction
28
negative
4
neutral
75
positive
Rating distribution
What people like
- Friendly, attentive staff
- Excellent service
- Fast and efficient
What people don't like
- Rude staff
- Long wait times
- Unfriendly service
Often praised
- serviceIt was a great decision! Richard took great care of us, and the food was phenomenal! We're pepperoni snobs, and this place did not disappoint.
- Servicethey brought the food out to us
- customer serviceMy husband and I stopped in for lunch and had a fantastic experience. Alex was professional and attentive, providing the best customer service I’ve had in a long time. I hope management recognizes what an asset he is to their team.
- staffThe staff is usually very nice & accommodating
- RichardRichard helped us today. He was very helpful
- workersMy experience at the restaurant was very pleasant. Every worker was very nice, especially Scott, who was quick, kind, and efficient. The dining area was spotless, contributing to an overall very positive experience.
- deliveryThis is an awesome spot to take the family! We also found it to be great for delivery. I particularly love the 2 pizza combo!
- AlexAlex was fantastic. He was professional, attentive
- Fernandofernando gave us a really good question
- Richard NunezRichard Nunez helped us out and provided phenomenal service
Frequently criticized
- servicethe service and smiles make it better and it just wasn't there
- staffstaff at the Craig road would let it go out burnt
- cashierthe “ only “ cashier decided to take a phone order before myself
- wait timeNot only 40 min wait first a pie
- AI answering systemget rid of the AI answering system when calling in to place a pickup order
- RichardRichard decided to be rude
- ServerServer apparently very young and inexperienced with working i guess the nose piercings blocked her will to work it seemed she does not want be at work
- ServiceService:1
- confirmation textno text
- disrespectfulhe is disrespectful and lazy !!!
Overall, the service here leans towards good, making it a solid choice for most visits. Youll likely encounter friendly and efficient staff, but be aware that occasional hiccups like longer waits or less-than-stellar interactions can happen. If you value attentive service, its definitely worth a try, just manage expectations for peak times.
Ambience (7.8 out of 10)
mentioned by 30% of the guests
When it comes to ambience, this spot generally hits the mark! With a solid score of 7.8 and a good customer satisfaction rate of 78.1%, many guests rave about the clean, welcoming atmosphere. Out of 32 total opinions, 25 highlighted the cute decor, great vibe, and even fun touches like a Pac-Man arcade game, making it super kid-friendly.
However, not everyone was completely charmed. A few of the 4 negative comments mentioned concerns about hygiene, specifically noting that tables and floors werent always clean. Some also found the overall atmosphere a bit unremarkable, suggesting theres a little room for improvement in consistency.
Ambience
32
Reviews
78%
Satisfaction
4
negative
3
neutral
25
positive
Rating distribution
What people like
- Clean, welcoming atmosphere
- Cute decor
- Fun arcade game
What people don't like
- Poor hygiene
- Unclean tables/floor
Often praised
- AtmosphereAtmosphere:5
- atmospherethe atmosphere and service were also top-notch
- dining areadining area had a nice close cozy feel
- Kid-friendlinessKid-friendliness:Yes! I take my daughter
- Pac-Man arcade gameThe decor is cute, very clean in here, and the pizza and Stromboli’s were bomb! They also have a cool free Pac-Man arcade game that my daughter got a high score on! We’ll definitely be coming back!
- Parking optionsParking options:Free parking lot
- Parking spaceParking space:Plenty of parking
- arcade tablesmall arcade table you can play a game on while you wait
- cleanvery clean in here
- clean, welcoming atmospherea clean, welcoming atmosphere
Frequently criticized
- atmosphereAtmosphere:2
- experienceblah boring unremarkable nothing good to say experience.
- hygienelo que no me gusta es la igene
- tables and floorThe pizza was very good and ready quickly. However, the tables and floor were not clean, and the staff were just 'there' and not friendly. I also found it to be too expensive.
If youre looking for a generally pleasant and family-friendly spot with some fun distractions, youll likely enjoy the vibe here. Just be aware that a few visitors have noted occasional cleanliness issues, so keep an eye out for that.
Value (4.1 out of 10)
mentioned by 22% of the guests
When it comes to value, some customers find a silver lining, especially with the appealing pizza slice and soda deal and other cheap lunch deals that make eating out affordable. A few also appreciate the surprisingly good prices and the lack of those pesky DoorDash fees. While the overall score for value sits at an 4.1, indicating an average perception, there are 5 positive remarks out of 23 total.
However, the majority of feedback leans negative, with 15 negative remarks out of 23 total. Many customers feel the food is simply overpriced and expensive, citing issues like unexpected upcharges and items being small for that price. This sentiment is reflected in a rather poor customer satisfaction of just 21.7%, suggesting many walk away feeling a distinct lack of value.
Value
23
Reviews
21%
Satisfaction
15
negative
3
neutral
5
positive
Rating distribution
What people like
- Great lunch deals
- No DoorDash fees
What people don't like
- Often overpriced
- Poor value perception
- Small portions, upcharges
Often praised
- DoorDash feesnone of the ridiculous doordash fees
- cheap lunch dealThe people were nice and the food was delicious. I especially enjoyed the Pizza combo, which is a great cheap lunch deal.
- pizza slice and soda dealI love a good pizza slice and soda deal, and this is definitely a good one
- priceprice for all our food was surprisingly very affordable
- pricesPrices are pretty good too
Frequently criticized
- pricevery expensive at lunch it’s $7.00 per slice
- overpricedover priced and low quality pizza
- Price$40.00 for a pizza too.
- cashallota cash for unremarkable food.
- expensiveToo expensive IMO
- greedthe level of greed is disrespectful
- large pizzaprice of a large pizza I should be able to get one that’s not burnt
- little containerI think it was $1.60 for a little container.
- price tagDefinitely not worth the $12.99 price tag.
- small for that priceIt was also quite small for that price.
If youre on the hunt for specific deals like the pizza slice combo or want to avoid DoorDash fees, you might find some pockets of value. However, be warned that many items are considered overpriced and dont quite deliver on satisfaction, so choose wisely to avoid disappointment.
How are the prices at Bonanno's New York Pizza Kitchen?
You’re looking at roughly $24 per person – reported by 78 diners. That puts it squarely in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
When we peek at what people actually spend, we see a nice spread! While a good chunk of guests enjoy meals in the $11–$20 range, a solid number also opt for options in the $21–$30 bracket, right where our average sits. There are even a few who splurge on higher-end choices, showing a good variety for different budgets.
Here’s a quick look at what guests spend per person, based on the latest 78 reviews.
How does this spot stack up? This chart compares its value for money against similar restaurants right here in Las Vegas.
Overall, we think the pricing here feels pretty fair for a Pizzeria in Las Vegas. It offers a good balance, catering to both those looking for a solid mid-range meal and those who might want to spend a little more for something special. Its a good spot if youre looking for quality without breaking the bank.
Customer Reviews: what people think about Bonanno's New York Pizza Kitchen
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Perfect Manhattan Style Slices!
My experience at the restaurant was fantastic, especially the food. I only had a couple of cheese slices, but they were so good that it made me wish I'd gotten a whole pizza. Damn, those were perfect Manhattan style slices.
The service and atmosphere were also rated a perfect 5 out of 5.
- cheese slices10
- whole pizza9
- Service10
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
9
Fantastic Service from Alex!
My husband and I stopped in for lunch and had a fantastic experience. Alex was professional and attentive, providing the best customer service I’ve had in a long time. I hope management recognizes what an asset he is to their team.
God bless you, Alex!
- customer service10
- Alex10
- asset to their team10
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Divine Pizza, Speedy Service!
My experience at the restaurant was fantastic! I tried the mozzarella pizza and it was absolutely divine. What impressed me further was the speed of service, as it only took them 15 minutes.
I am definitely coming back.
- mozzarella pizza10
- service9
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Awesome NY Style Pizza & Garlic Knots!
I discovered this place just 3 days ago, and my daughter and I have been back every day since! The pizza is awesome, especially the NY style. Their garlic knots are truly the BEST, and the BBQ wings were yummy too.
I'm already planning my next visit to try the pizza with their cheese sauce! This place is also great for kids, as I often bring my daughter and her friends.
- pizza10
- NY style pizza9
- garlic knots10
Visit Type
- Delivery
Service Type
- Takeout
6
AI System Frustration, Great Food
My experience involved a significant issue with the AI answering system when trying to place a pickup order. While the AI verbally confirmed the correct order, it generated a completely wrong ticket. This was not the fault of the staff, who performed their duties correctly based on the inaccurate ticket.
I strongly believe fast food companies should cease implementing this AI technology, as it is not yet ready for even simple tasks.
- staffs7
- Food5
- AI answering system1
- ticket1
What Bonanno's New York Pizza Kitchen offers
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
Is there convenient parking available at Bonanno's New York Pizza Kitchen?
Yes, you’ll find a free parking lot at Bonanno’s New York Pizza Kitchen. There’s usually plenty of parking available, making your visit hassle-free whether you’re dining in or picking up your order. You won’t have to worry about finding a spot.
What accessibility features does Bonanno's New York Pizza Kitchen offer?
Bonanno’s New York Pizza Kitchen is fully wheelchair accessible. You’ll find a wheelchair accessible entrance, parking lot, seating, and restrooms, ensuring a comfortable and convenient experience for all guests. They prioritize making their space welcoming for everyone.
How does Bonanno's New York Pizza Kitchen generally rate, and what are its strongest and weakest points?
Bonanno’s New York Pizza Kitchen holds a good overall score of 7. Its strongest areas are Ambience (7.8), Service (7.2), and Food (7.1), while Value (4.1) is noted as an area for improvement.
What specific food items are frequently praised at Bonanno's New York Pizza Kitchen?
Customers often commend the authentic New York pizza for its crispy crust, as well as the garlicky garlic knots and spicy, crispy wings.
Are there common complaints about the pricing or value at Bonanno's New York Pizza Kitchen?
Yes, some customers find the restaurant to be expensive or overpriced, particularly for certain items, leading to value concerns despite the availability of cheap lunch deals.