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oChef » Pop’s Pizza – San Diego
Pop's Pizza - San Diego
Photo from Pop’s Pizza
Pop's Pizza at a glance
San Diego Otay Mesa West
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 47 of the guests
#23 out of 755 places to eat in San Diego
#1 Pizzeria out of 68 in San Diego
Excellent
9.1 out of 10
Food
Service
Ambience
Value
423
Reviews
93.6%
Satisfaction
Often praised
- Exceptional food
- Friendly service
- Clean atmosphere
Frequently criticized
- Inconsistent hours
- Long waits
- Salad quality
The restaurant Pop’s Pizza in San Diego’s vibrant Otay Mesa West neighborhood is your go-to pizzeria for a casual and engaging dining experience. You can catch all the sports action here while enjoying delicious food.
This spot offers a welcoming atmosphere, perfect for a quick bite or a relaxed meal with friends and family. It’s a fantastic choice when you’re looking for a lively place to unwind.
Overview: Introducting Pop's Pizza
Pop’s Pizza generally delivers a solid experience, with many guests praising the consistent quality of their food and the genuinely friendly staff . The overall atmosphere is often described as welcoming, contributing to a pleasant visit for many diners.
However, some patrons have noted occasional inconsistencies, particularly regarding waiting time and confusion about hours of operation. There were also a few comments about specific items, like the antipasto salad , not always meeting expectations.
Excellent
9.1
out of 10
423
Reviews
93.6%
Satisfaction
22
negative
5
neutral
396
positive
Pop’s Pizza earns an excellent overall score of 9.1, reflecting a highly positive dining experience. This is strongly supported by an excellent customer satisfaction rate of 93.6%, based on 423 customer observations.
The vast majority, 396, were positive remarks, significantly outweighing the 22 negative ones, indicating a generally well-received establishment. Digging deeper, the Food (9.1) stands out as a primary strength, frequently praised for its quality and flavor.
Service (9.2) also receives high marks, with many appreciating the attentive and friendly interactions. The Ambience (9.0) contributes positively to the experience, often described as clean and welcoming.
Even Value (8.1) is considered good, with many finding the prices fair for the quality offered.
What people like
- Exceptional food quality
- Attentive, friendly service
- Welcoming, clean atmosphere
What people don't like
- Inconsistent operating hours
- Occasional long waits
- Specific food item issues
With a strong recommendation score of 9.2, Pop’s Pizza generally offers a very satisfying experience. If you prioritize well-prepared food and genuinely friendly interactions in a pleasant setting, this spot is certainly worth considering for your next meal.
While there are minor notes about occasional timing issues or specific menu items, these seem to be exceptions rather than the norm. For a reliable and enjoyable dining outing, especially for pizza, Pop’s Pizza stands as a solid choice.
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Verdict: Our expert take on Pop's Pizza
Food (9.1 out of 10)
mentioned by 98% of the guests
When it comes to the food, you're in for a treat! With an excellent score of 9.1 and a fantastic 93.9% customer satisfaction, the overwhelming sentiment from 246 positive remarks out of 262 is clear. Guests rave about the amazing pizza, crispy crust, fresh toppings, and great flavor across a diverse menu.
While overwhelmingly positive, a small number of 12 negative remarks out of 262 did pop up. A few customers noted issues like salty pizza, a lack of flavor in some dishes, or an old salad. These seem to be isolated incidents rather than widespread concerns.
Food
262
Reviews
93%
Satisfaction
12
negative
4
neutral
246
positive
Rating distribution
What people like
- Amazing pizza
- Fresh ingredients
- Crispy crust
What people don't like
- Salty pizza
- Lacked flavor
- Old salad
Often praised
- pizzaI ordered a small pizza, raviololis, and gyro combo - everything was perfect! Fries perfectly seasoned, gyro just perfect with the cucumber sauce, pizza with tasty ingredients including artichoke hearts! 😋😋😋😋😋😋😋😋😋😋😋😋x♾️ I'm definitely eating again - likely next time eating in!
- foodI've seen this shop change over the years, but after moving back to San Diego, I hadn't visited in a long time. I was greatly surprised that Pop's Pizza does not disappoint when it comes to food. The prices are decent, and the shop is cozy, though not large.
- pizzasWe ordered for pickup one large meat lovers and one large Pop’s supreme with a Greek salad. We enjoyed both pizzas at home. I would definitely come back and order again, especially since they offer free delivery, making it a great option for a family pizza night.
- wingsWe ended up ordering more food than we could finish, and both of the specialty pizzas we tried were absolutely amazing. The wings were surprisingly good, and their spicy pops sauce had a great kick and excellent flavor. It's a great spot, and from what I've heard, it's an upgrade from the previous location.
- crustThe crust and toppings were awesome
- toppingsMy experience at this restaurant was fantastic! I enjoyed the good pizza and great toppings, with so many choices available. The great prices were also a highlight.
- qualityI've seen some negative reviews, but my experience couldn't be further from those. I honestly believe those reviews don't do justice to the amazing quality and service that Pop's Pizza provides. This place has quickly become my go-to spot for pizza, and I can't recommend it enough.
- sauceThe sauce, dough, and butter garlic crust flavoring are all made in store
- flavorthe flavor has never changed—it’s always amazing
- flavorsThe flavors were exceptional
Frequently criticized
- pizzapizza was tooooo salty and barely any cheese and flavor
- flavormeaning more flavor by the main ingredients
- Fettamore flavor by the main ingredients: Fetta
- Gyromore flavor by the main ingredients: Gyro
- antipasto saladantipasto salad was old and wilted
- cheeseI preferred the previous baja pizza. The pizza I received was too salty, had barely any cheese, and lacked flavor. I was very disappointed with the food quality.
- cheese breadstickscheese breadsticks salty and not worth the money
- old pizzaclearly was an old pizza
If you're looking for delicious, high-quality food, especially pizza, this place is definitely worth a visit. The vast majority of diners are thrilled with the taste and freshness, making it a solid choice despite a few minor, infrequent complaints.
Service (9.2 out of 10)
mentioned by 89% of the guests
The service here is truly outstanding, boasting an impressive score of 9.2 and an excellent customer satisfaction rate of 92.7%. With 114 positive remarks out of 123 total, guests consistently rave about the friendly staff, great customer service, and helpful staff who make everyone feel welcoming and like family. Its clear the team goes above and beyond!
However, a few of the 123 comments did point out some areas for improvement. There were occasional concerns about customer service issues, particularly regarding an older guy and discrepancies with hours and waiting time' that led to some disappointment. These instances, though rare, are worth noting.
Service
123
Reviews
92%
Satisfaction
8
negative
1
neutral
114
positive
Rating distribution
What people like
- Friendly, welcoming staff
- Excellent customer service
- Staff goes above
What people don't like
- Inaccurate closing hours
- Late delivery times
- Poor communication
Often praised
- serviceI've seen some negative reviews, but my experience couldn't be further from those. I honestly believe those reviews don't do justice to the amazing quality and service that Pop's Pizza provides. This place has quickly become my go-to spot for pizza, and I can't recommend it enough.
- staffShe handled it with grace, and I hope management knows what a great team member they have. Big thanks to the staff for holding it down during the rush, you’re appreciated!
- customer servicecustomer service making me feel welcomed everytime
- StaceyI called in a pickup order for my daughter’s birthday last minute and I couldn’t be happier with the customer service! Stacey helped me over the phone and was incredibly kind, patient, and easy to talk to. She took the time to hear and understand how many guests I was going to have.
- friendly staffIt's a must-visit for pizza lovers, offering perfectly crispy crusts, flavorful sauces, and fresh toppings. The friendly staff and cozy atmosphere made for an enjoyable dining experience.
- ownerMy experience at this restaurant was wonderful. The owner treats you like family from the moment you arrive, and the food tastes as if it’s made with love. I now come almost once a week.
- peopleThe people were super nice and friendly.
- Everyone thereEveryone there is so happy to be there
- Owner/workersOrdered Chicken Parmigiana (w/spaghetti) as well - very very good 👌. Owner/workers are very pleasant - great service. Our new go-to pizza place👍👍.
- ServiceService:5
Frequently criticized
- Google listingI was very disappointed that the pizza place didn't open at the time it said on Google. This was verified by the business just 5 days prior.
- closing timehe said they close at 9
- customer serviceCustomer service was bad
- hourswebsite and Google say they close at 10. Pls update hours
- older guyolder guy barley understand
- opening timeI was very disappointed that the pizza place didn't open at the time it said on Google. This was verified by the business just 5 days prior.
- serviceWe had to call twice
- waiting timeOur pizza was 30 minutes late
If youre looking for a place where youll be treated like family and receive top-notch attention, this spot is definitely worth trying. While there are minor hiccups with things like delivery times or listed hours, the overwhelmingly positive service experience makes it a solid choice.
Ambience (9 out of 10)
mentioned by 26% of the guests
When it comes to the vibe, this spot absolutely shines! With an excellent score of 9 and a stellar 96.2% customer satisfaction, its clear guests are loving the atmosphere. Out of 25 positive comments, many rave about the clean and welcoming place, the cozy atmosphere, and the overall good vibe, making it a truly inviting spot.
However, theres a tiny note of caution. Among 26 total opinions, one comment mentioned that the new location got to improve. While this is a minor point, it suggests there might be a small area for refinement in the new setup.
Ambience
26
Reviews
96%
Satisfaction
1
negative
0
neutral
25
positive
Rating distribution
What people like
- Clean and welcoming
- Great atmosphere
- Cozy vibe
What people don't like
- Location needs improvement
Often praised
- atmosphereMy experience at Pop's Pizza was absolutely fantastic! From the moment I walked in, the warm, welcoming atmosphere and friendly staff made me feel right at home. They truly go above and beyond to ensure a great dining experience.
- placePlace was very clean and well maintained.
- cleanMy experience at this restaurant was generally positive. The personnel were friendly, and the location had a good vibe and was clean. I ordered the Greek pizza, which was reasonably priced and had a good presentation with all the ingredients.
- AtmosphereAtmosphere:5
- clean and welcoming placeit is a clean and welcoming place
- cozy atmosphereIt's a must-visit for pizza lovers, offering perfectly crispy crusts, flavorful sauces, and fresh toppings. The friendly staff and cozy atmosphere made for an enjoyable dining experience.
- kitchen is cleanKitchen is clean and transparent on their preparation
- late nightsIt’s nice to have a good pizza place open late nights like Pops, always open till 10 pm. I still get only a slice, but last time I went there I built my own pizza, which was a very nice experience for a hungry customer like me.
- new businessSuch a nice new business here in Chula Vista.
- see them preparing the piesI love that you can see them preparing the pies
Frequently criticized
- new locationthis new location got to improve
If youre looking for a place with a fantastic atmosphere, youre in for a treat. The welcoming, clean, and cozy vibe makes it a definite go-to, despite a minor suggestion for improvement regarding the new location.
Value (8.1 out of 10)
mentioned by 13% of the guests
When it comes to value, this place truly shines! With a good score of 8.1 and an excellent customer satisfaction rating of 91.7%, guests are consistently impressed. Many rave about the fair prices, super reasonable price, and even unbeatable price, often calling it a good deal for a meal.
Out of 12 comments, a whopping 11 were glowing about the affordability. However, its not entirely without a tiny snag. One customer felt that certain items were not worth the money, specifically mentioning salty breadsticks and bad pizza.
This single negative comment out of 12 total suggests its an isolated incident rather than a widespread issue with overall value, which is overwhelmingly positive.
Value
12
Reviews
91%
Satisfaction
1
negative
0
neutral
11
positive
Rating distribution
What people like
- Fair pricing
- Great deals
- Unbeatable value
What people don't like
- Not worth money
Often praised
- pricesHer attention to detail and positive attitude made my experience even better, making a busy period look effortless. Overall, it was a fantastic experience with delicious food, great service, and fair prices. I will definitely be coming back and highly recommend Pops Pizza to anyone who loves great pizza done right.
- priceGreat food at a super reasonable price.
- PricePrice ok
- good dealhelped me out with my order to get a good deal
- good deal on a mealGood deal on a meal for 2 or 3
- unbeatable priceall for an unbeatable price
Frequently criticized
- moneyI found the antipasto salad to be old and wilted. The pizza was not good, and the cheese breadsticks were salty and not worth the money. The customer service was also bad; the older gentleman barely understood me.
If youre looking for a place where your money goes far, this restaurant is definitely worth checking out. Most diners agree youll find great food at a fantastic price, making it a solid choice for a budget-friendly meal. The overwhelming consensus points to excellent value.
How are the prices at Pop's Pizza?
You’re looking at roughly 23 per person – reported by 47 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average hovers around 23, it’s interesting to see that most guests actually spend a bit less, typically in the $11–$20 range. There are also some folks who splurge a bit more, showing a nice mix of options.
Here’s a quick look at what guests spend per person, based on the latest 47 reviews.
How this Pizzeria’s value stacks up against similar spots in San Diego.
Considering its a Pizzeria, we think the pricing feels pretty fair. It offers options for those looking for a good value meal, while also catering to guests who might want to indulge a little more. Its a solid choice for a casual meal out.
Customer Reviews: what people think about Pop's Pizza
Visit Type
- Casual Outing
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Dine-in
10
Phenomenal Pizza & Fantastic Service!
My experience at this restaurant was fantastic! The employees were extremely nice and helpful. The pizza was phenomenal, and their gluten-free crust is the best I've had!
They were also extremely accommodating for our party of 7. Overall, it was a great experience with fantastic customer service and friendly staff.
- employees10
- pizza10
- gluten-free crust10
Visit Type
- Food Exploration
9
Best Pizza in Southbay!
My experience at Pop's Pizza was fantastic! I had one of the best slices in the Southbay. The good ingredients contributed to the good pizza.
Overall, a great experience.
- pizza9
- ingredients8
- slices10
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Amazing Pizza and Friendly Service!
My experience at this restaurant was fantastic! We visited with a larger group and dined in. The pizza was truly amazing.
The people working there were incredibly nice and friendly, making our visit even more enjoyable. The atmosphere was rated a 5, and the service also received a 5, reflecting the overall positive experience.
- pizza10
- people10
Price per Person
- $21–$30
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
2
Cold pizza, very disappointing experience
I recently ordered a pizza via Uber Eats. While the delivery time wasn't an issue, the pizza arrived cold and clearly seemed like it was an old pizza. It was a terrible and very disappointing experience.
- delivery time7
- pizza2
- old pizza2
Visit Type
- Food Exploration
Service Type
- Delivery
Meal Type
- Dinner
10
Amazing Food and Dedicated Delivery!
I'm so grateful for restaurants whose dedication shows in the quality of their food and drivers so dedicated to delivery. Thank you driver! (She drove 30 min to deliver) God bless you so much!
Thank you! The food is amazing here! I ordered a small pizza, raviololis, and gyro combo - everything was perfect!
Fries perfectly seasoned, gyro just perfect with the cucumber sauce, pizza with tasty ingredients including artichoke hearts! 😋😋😋😋😋😋😋😋😋😋😋😋x♾️ I'm definitely eating again - likely next time eating in! I can't imagine the flavors when fresh out of the oven - many blessings to you and your restaurant!
😇🙏 photos taken after we finished dinner 😋😇
- food10
- fries10
- gyro10
What Pop's Pizza offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Wi-Fi
- Free Wi-Fi
Offerings
- Late-night food
- Hard liquor
- Vegan options
- Happy hour drinks
- Quick bite
- Salad bar
- Wine
- Beer
- Small plates
- Happy hour food
- Organic dishes
- Halal food
- Vegetarian options
- Alcohol
Dining options
- Catering
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Delivery
- No-contact delivery
- Onsite services
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Pets
- Dogs allowed outside
- Dogs allowed
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What dining and service options are available at Pop's Pizza?
Pop’s Pizza offers a wide range of convenient service options, including delivery, no-contact delivery, takeout, curbside pickup, and dine-in. You can also enjoy outdoor seating. For dining, they provide lunch, dinner, dessert, catering, and counter service, making it easy to enjoy their offerings your way.
Does Pop's Pizza cater to different dietary needs and offer amenities?
Absolutely! Pop’s Pizza is committed to inclusivity, offering vegan options, vegetarian options, organic dishes, and halal food. You’ll also find amenities like free Wi-Fi, and the establishment is wheelchair accessible with dedicated parking and seating, ensuring a comfortable visit for everyone.
How does Pop's Pizza generally perform?
Pop’s Pizza achieves an excellent overall score of 9.1. Its strengths lie particularly in Service (9.2), Food (9.1), and Ambience (9.0), with Value (8.1) also rated well.
What do customers appreciate most about the food at Pop's Pizza?
Customers frequently praise the pizza for its quality , flavor , and crust , often highlighting the fresh toppings and even surprisingly good wings .
Are there any common concerns regarding service or operations?
Some customers have noted occasional discrepancies with hours of operation listed online and experienced longer waiting time for orders.