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oChef » Una Mas – San Francisco
Una Mas - San Francisco
Photo from Una Mas
Una Mas at a glance
San Francisco Financial District
- 🌮 Mexican Restaurant
$$
Price per Person $11–$20
mentioned by 4 of the guests
#1963 out of 2403 places to eat in San Francisco
#112 Mexican Restaurant out of 134 in San Francisco
Good
6.5 out of 10
Food
Service
Ambience
Value
34
Reviews
67.6%
Satisfaction
Often praised
- Attentive service
- Flavorful carnitas
- Guacamole inclusion
Frequently criticized
- Old ingredients
- Lack freshness
- Small chip portions
The Mexican restaurant Una Mas Mexican Grill in San Francisco’s bustling Financial District offers you a perfect spot for a quick bite. You’ll find a casual atmosphere where you can enjoy authentic Mexican flavors.
Whether you’re looking for lunch or dinner, this convenient location provides delicious options, including vegetarian choices, making it a great stop for everyone.
Overview: Introducting Una Mas
Una Mas offers a dining experience where the staff truly shines. Many appreciate how accommodating the folks are, with servers often checking on us to ensure a positive visit.
This attentive approach contributes significantly to the overall feel of the place. However, the culinary journey at Una Mas presents a mixed bag.
While some find the food comforting and enjoy items like the carnitas burrito, others note concerns about freshness, with some dishes tasting old or not quite hitting the mark, like the al pastor.
Good
6.5
out of 10
34
Reviews
67.6%
Satisfaction
9
negative
2
neutral
23
positive
Overall, Una Mas lands with a Restaurant Score of 6.5, placing it in the average category. Customer feedback indicates a Customer Satisfaction of 67.6%, suggesting a mixed experience for many.
This assessment comes from 34 customer observations, with 23 positive remarks balancing against 9 negative ones, painting a picture of a place with clear strengths and areas for improvement. Digging deeper, Service stands out as a strong point (9.2), reflecting the positive interactions customers have.
However, the Food (5.9) and Value (5.7) scores are in the average range, indicating room for improvement. The Ambience (6.0) also sits squarely in the average bracket.
It seems the attentive staff often makes up for some of the other aspects.
What people like
- Attentive, kind service
- Flavorful carnitas burrito
- Guacamole included
What people don't like
- Old-tasting ingredients
- Lack of freshness
- Stingy chip portions
Una Mas presents a mixed experience, with its standout service often compensating for other areas. If you prioritize friendly and attentive staff, you’ll likely appreciate your visit.
However, be mindful that the culinary offerings can be inconsistent, with some dishes shining while others fall short on freshness. With a Recommendation Score of 6.6, Una Mas is a place worth considering if you’re in the mood for a casual meal and value good service.
It might not be a destination for groundbreaking cuisine, but for a straightforward experience with a warm welcome, it holds its own.
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Verdict: Our expert take on Una Mas
Food (5.9 out of 10)
mentioned by 100% of the guests
Lets talk food! Many diners are quite happy, especially with the Una Mas house burrito, the flavorful carnitas burrito, and even the "best ever" salmon tacos. The free chips and salsa, often with a self-service salsa bar, are also big hits.
Based on 24 opinions, with 15 positive mentions, the food scores an average 5.9, and customer satisfaction sits at a mixed 62.5%. However, its not all perfect. Some experiences mention a lack of freshness, with concerns about rice, beans, and meat tasting old, specifically an al pastor burrito that disappointed.
The salsa verde was noted as watery, and the chips portion sometimes felt stingy. These points come from 8 negative mentions, suggesting there's room for improvement in consistency.
Food
24
Reviews
62%
Satisfaction
8
negative
1
neutral
15
positive
Rating distribution
What people like
- Una Mas burrito popular
- Tender carnitas, beans
- Best salmon tacos
What people don't like
- Food lacked freshness
- Meat tasted old
- Watery salsa verde
Often praised
- Una Mas house burritotheir Una Mas house burrito is by far the more popular menu item
- carnitasThe flavors were perfectly balanced, not too heavy or salty. The carnitas were fall apart tender, and the beans were cooked from scratch to a perfect tenderness where you don't even taste the outer bean skin. They also provided complimentary small chips and salsa with our order.
- carnitas burritocarnitas burrito with pinto beans, and it was a truly homey and nurturing experience
- chips and salsacomplimentary small chips and salsa with your order
- crispy tacositting right on top of the crispy taco
- crispy taco chicken saladbeautiful to look at and very yummy! It is their crispy taco chicken salad
- free chips and salsagrab a side of free chips and salsa
- gigantic meat lovers burritoMy experience at the one market cafeteria was during a jam-packed lunch. They offer a gigantic meat lovers burrito with guacamole and cheese, and you can also get a side of free chips and salsa.
- guacamole and cheeseMy experience at the one market cafeteria was during a jam-packed lunch. They offer a gigantic meat lovers burrito with guacamole and cheese, and you can also get a side of free chips and salsa.
- pinto beansbeans were cooked from scratch tender
Frequently criticized
- al pastor burritoal pastor burrito didn't even taste like al pastor
- beansrice, beans, meat all tasted old
- chips portionchips portion was really stingy
- freshnessNothing about the burrito was fresh
- meatrice, beans, meat all tasted old
- old ground beeftasted like old ground beef
- ricerice, beans, meat all tasted old
- salsa verdeSalsa verde was watery
If youre craving a solid Una Mas house burrito or delicious carnitas, its worth a try, especially for the free chips and salsa. However, be mindful that consistency can be an issue, particularly with freshness and some specific dishes. It's a bit of a mixed bag, so go in with balanced expectations.
Service (9.2 out of 10)
mentioned by 57% of the guests
When it comes to service, this place truly shines! With an excellent score of 9.2 and a perfect 100% customer satisfaction, its clear they know how to treat their guests. Customers consistently praise the staff and folks here for being nice and accommodating, with servers kindly checking on you, making every visit worthwhile.
Whats truly impressive is the complete absence of any negative feedback across all 6 customer remarks. It seems the team consistently makes sure customers have a positive experience, leaving no room for complaints about the service. This consistency is a huge plus, ensuring a smooth and enjoyable visit every time.
Service
6
Reviews
100%
Satisfaction
0
negative
0
neutral
6
positive
Rating distribution
What people like
- Warm welcome
- Attentive servers
- Accommodating staff
What people don't like
Often praised
- checking on uskept checking on us as well
- customersmake sure customers have a positive experience
- folks herehow nice and accommodating the folks here are
- serverOur server was so kind
- staffemployees that'll acknowledge you as soon as you walk up
- visitworth a visit!!
Frequently criticized
No complaints so far.
If youre looking for a place where youll feel genuinely cared for, this is it. The service here is consistently excellent, with staff going out of their way to ensure a great experience. You can confidently expect a warm welcome and attentive care throughout your visit.
Ambience (6 out of 10)
mentioned by 14% of the guests
The ambience here registers an average 6, suggesting its neither outstanding nor terrible. Its tough to pinpoint specific highlights, though, as there are no positive opinions to draw from. This initial read is based on just 1 piece of feedback.
However, customer satisfaction for the atmosphere is a poor 0%, which is a significant red flag despite the average score. Curiously, we also lack any specific negative opinions to explain this low satisfaction. It's a bit of a mystery, needing more feedback to understand.
Ambience
1
Reviews
0%
Satisfaction
0
negative
1
neutral
0
positive
Rating distribution
What people like
What people don't like
Often praised
No positive aspects so far.
Frequently criticized
No complaints so far.
With an average score of 6 but a concerning poor 0% customer satisfaction, the ambience here is a real question mark. Since theres almost no detailed feedback, its hard to say if it's worth trying or if it will disappoint. You might want to manage your expectations or seek more recent reviews before visiting.
Value (5.7 out of 10)
mentioned by 29% of the guests
When it comes to value, theres a bit of a mixed bag, but some folks really appreciate that extras like guacamole, sour cream, and cheese are often included in the price. Many also find the prices quite reasonable overall. With a score of 5.7 (which is average) and customer satisfaction at 66.7% (a mixed result), it seems theres some good to be found, based on 2 positive comments.
However, not everyone is convinced, as one negative comment points out that for a certain price point, you might expect more bang for your buck. The general sentiment around the price itself can be a sticking point for some, suggesting that while some items are a good deal, others might feel a bit steep.
Value
3
Reviews
66%
Satisfaction
1
negative
0
neutral
2
positive
Rating distribution
What people like
- Guacamole included
- Reasonable prices
What people don't like
- Overpriced for value
Often praised
- guacamole, sour cream, and cheeseguacamole, sour cream, and cheese included in price
- pricesPrices are reasonable
Frequently criticized
- priceFor just over $14, you can do way better
If you're looking for a place where some extras are included, you might find decent value here. However, be mindful that some menu items might feel a bit overpriced for what you get, so choose wisely to avoid disappointment.
How are the prices at Una Mas?
You’re looking at roughly 19 per person – reported by 4 diners. That puts it in the $11–$20 category. For a Mexican Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests found themselves in this $11–$20 bracket, with just a few spending a bit more. While the data is limited to 4 reviews, it gives us a good indication of what to expect.
Here’s a quick look at what guests spend per person, based on the latest 4 reviews. This data is limited, but it gives a good indication.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels fair for a mid-range Mexican spot in San Francisco. Its a good option if youre looking for quality without breaking the bank.
Customer Reviews: what people think about Una Mas
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
10
Best Salmon Tacos Ever!
My experience at this restaurant was absolutely fantastic! I had the best salmon tacos I’ve ever tasted. Our server was incredibly kind and consistently checked on us, ensuring we had everything we needed.
I would love to come back again in the future.
- salmon tacos10
- server10
- checking on us9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
9
Homey and Nurturing Carnitas Burrito
My partner and I shared a carnitas burrito with pinto beans, and it was a truly homey and nurturing experience. The flavors were perfectly balanced, not too heavy or salty. The carnitas were fall apart tender, and the beans were cooked from scratch to a perfect tenderness where you don't even taste the outer bean skin.
They also provided complimentary small chips and salsa with our order. I can't wait to return 🙏.
- carnitas burrito9
- carnitas10
- pinto beans10
Visit Type
- Tourist Experience
Service Type
- Dine-in
9
Beautiful and Yummy Crispy Taco Salad!
My experience at this restaurant was truly wonderful! The crispy taco chicken salad was not only beautiful to look at but also incredibly yummy. It features salad and beans served right on top of a crispy taco.
If you find yourself near the Ferry Building or in the financial district, this place is definitely worth a visit!
- crispy taco chicken salad10
- salad and beans9
- crispy taco9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
9
Excellent Service, Delicious Salad!
My experience at this restaurant was great, primarily due to the exceptional service. I ordered a salad with grilled veggies & guacamole, which was really good. While I can't comment on the rest of the menu, the staff's niceness and accommodation were outstanding.
They truly go above and beyond to ensure customers have a positive experience, making me eager to return.
- salad with grilled veggies & guacamole8
- folks here10
- customers10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
1
Disappointing Burrito and Stale Ingredients
My experience at this restaurant was quite disappointing, primarily due to the food quality. The al pastor burrito did not taste authentic; it resembled old ground beef and lacked any sense of freshness. Both the rice, beans, and meat seemed stale, as if they had been sitting out for days.
I ended up throwing away half of my meal. The salsa verde was watery, and the chips portion was incredibly stingy. Considering the price of just over $14, I expected much better quality and value, especially in the downtown area for lunch.
I would absolutely not eat here again.
- al pastor burrito1
- old ground beef1
- freshness1
What Una Mas offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Lunch
- Catering
Service Options
- Dine-in
- Takeout
Atmosphere
- Casual
FAQs
What dining options and accessibility features does Una Mas Mexican Grill offer?
At Una Mas Mexican Grill, you can enjoy flexible dining with options for both dine-in and takeout. They also cater for events. The restaurant ensures accessibility for all, featuring a wheelchair accessible entrance and seating, making it a comfortable choice for every guest.
Are there vegetarian options and is Una Mas Mexican Grill suitable for children?
Yes, Una Mas Mexican Grill provides excellent vegetarian options, ensuring there’s something delicious for every dietary preference. It’s also considered good for kids, making it a family-friendly destination where you can enjoy a casual meal together in the Financial District.
How does Una Mas rate overall?
Una Mas holds a Restaurant Score of 6.5, indicating an average experience. While Service is a strong point (9.2), Food (5.9), Value (5.7), and Ambience (6.0) are in the average range.
What do customers like and dislike most about Una Mas?
Customers frequently praise the attentive and kind staff. On the food front, the carnitas burrito and complimentary chips and salsa are often mentioned positively. However, some express concerns about old-tasting ingredients, lack of freshness in certain dishes, and stingy chip portions.
Are there any specific food items recommended at Una Mas?
The Una Mas house burrito, especially the carnitas burrito, is a popular choice, described as flavorful and comforting. Many also appreciate the complimentary chips and salsa, and that guacamole is often included with meals.