Accessibility
- Wheelchair accessible entrance
oChef » Burrito Loco – San Francisco
Burrito Loco - San Francisco
Photo from Burrito Loco
Burrito Loco at a glance
San Francisco West Portal
- 🌮 Mexican Restaurant
$$
Price per Person $11–$20
mentioned by 40 of the guests
#750 out of 2403 places to eat in San Francisco
#31 Mexican Restaurant out of 134 in San Francisco
Good
7.9 out of 10
Food
Service
Ambience
Value
405
Reviews
81%
Satisfaction
Often praised
- Great burritos
- Friendly service
Frequently criticized
- Limited seating
- Service inconsistency
The restaurant, a vibrant Mexican eatery in San Francisco’s West Portal neighborhood, offers you a truly casual and welcoming atmosphere. Whether you’re craving a quick bite or a full meal, you’ll find yourself right at home.
This spot is perfect for a relaxed lunch or dinner, providing a comfortable setting where you can unwind and enjoy authentic flavors. You’ll appreciate the straightforward, friendly vibe that makes every visit to Burrito Loco a pleasant experience.
Overview: Introducting Burrito Loco
Burrito Loco often impresses with its generous portions and fresh ingredients, particularly in their burritos. Many appreciate the friendly staff and efficient service, making for a pleasant experience.
The value proposition is also a strong point, with many finding the offerings at an affordable price. However, some experiences at Burrito Loco point to inconsistencies in food preparation, with occasional reports of blandness.
The dining space can be quite compact, leading to limited seating and making it more suitable for takeout. A few customers have also noted issues with order accuracy or staff attentiveness.
Good
7.9
out of 10
405
Reviews
81%
Satisfaction
56
negative
21
neutral
328
positive
Overall, Burrito Loco holds a solid 7.9 score, with customer satisfaction standing at a commendable 81%. This positive sentiment is drawn from over 400 customer remarks, with 328 favorable comments against 56 critical ones.
The Food (8.1) is a clear highlight, frequently praised for its quality and authenticity, closely followed by the attentive Service (8.1) which also receives high marks from patrons. The establishment also offers good Value (7.3), with many finding the portions generous for the price.
However, the Ambience (6.2) is noted as more average, often described as small or better suited for takeout. While the culinary experience and staff interactions are consistently strong, the physical space might not be its biggest draw.
What people like
- Generous, tasty burritos
- Friendly, fast service
- Good value, affordable
What people don't like
- Limited seating space
- Occasional service issues
- Parking challenges
With a strong 8.2 recommendation score, Burrito Loco is generally a solid choice, especially if you prioritize flavorful, substantial burritos and efficient service. It’s a place that delivers on its core offerings, making it a reliable option for a quick and satisfying meal.
However, be mindful of its compact dining area and potential for minor service hiccups. If you’re seeking a casual, value-driven Mexican spot and don’t mind a bustling atmosphere or opting for takeout, it’s certainly worth considering.
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Verdict: Our expert take on Burrito Loco
Food (8.1 out of 10)
mentioned by 99% of the guests
Overall, the food here is quite impressive, earning a good score of 8.1 and leaving 84.8% of customers satisfied. With 228 positive remarks out of 269 total, many rave about the delicious carne asada, generous burrito portions, and fresh ingredients that make every bite a delight. However, not everyone is completely won over, with 32 negative comments pointing to some areas for improvement.
Some found the salsa weak or watery, while others noted bland seasoning, overcooked chicken, or even flavorless steak, suggesting inconsistency in preparation.
Food
269
Reviews
84%
Satisfaction
32
negative
9
neutral
228
positive
Rating distribution
What people like
- Delicious carne asada
- Generous burrito portions
- Fresh ingredients
What people don't like
- Bland seasoning/flavor
- Overcooked chicken
- Weak/watery salsa
Often praised
- foodThe staff was incredibly friendly, and the prices were reasonable. I absolutely loved the great food. Even though there's another Mexican food place closer to my house, I don't mind making the 10-minute drive to come here because it's so much better.
- burritosMy experience at this restaurant was fantastic! I enjoyed generously sized burritos made with fresh ingredients. The people were incredibly friendly, and the food was tasty, rivaling my favorite spot in the mission.
- burritoMy experience at the restaurant was fantastic! I had a tasty burrito that was also really big. What impressed me the most was their extra spicy sauce, which was genuinely extra spicy!
- chipsI had an amazing experience at this restaurant, particularly with their vegetarian nachos. They were absolutely perfect – no soggy chips, always crispy. The salsa was amazing, the cheese was melty, and it came with delicious guacamole.
- salsaSalsa was really good. Tasted like a roasted habanero.
- carne asadaOnly place i’ve had carne asada like this is in Mexico
- ingredientsMy experience at this restaurant was fantastic, especially the food. Every ingredient was on point, and the carne asada was so authentic that it reminded me of the best I've had in Mexico. The service and food both received a perfect score of 5.
- meatThey give you tons of meat
- chicken burritoAfter playing basketball for hours, I had a hearty, filling chicken burrito that came with guac and chips on the side. It was a great burrito and a great deal.
- guacamoleThey have a great technique of grilling the tortilla, making it nice and flaky. I was also pleased that the super burrito comes with guacamole for no extra cost, which is a nice touch.
Frequently criticized
- foodVery nasty tasting food.
- tacosI'm used to getting a lot more in the tacos for way less in the mission district. The staff was very nice :), but I wouldn’t get their tacos again.
- chickenthe chicken didn’t seem fully cooked
- California burritotried to sub it for chicken in their California burrito
- bland burritosboth were pretty bland, no real seasoning
- burritoMy experience at this restaurant was positive overall, primarily due to the very nice staff. While the burrito wasn't great, it was still considered solid and likely the best in the Sunset area. It's significantly better than another establishment down the street.
- burritos de asadaburritos de asada parecen mas de arroz qué de carne
- carne asadaNot a fan of their carne asada
- chicken burritoI ordered a chicken burrito
- chip quantityChip quantity was very small
If you're looking for satisfying Mexican food with generous portions and fresh ingredients, especially their carne asada, this place is definitely worth a try. Just be mindful that some experiences mention inconsistent seasoning or preparation for certain items like chicken or salsa.
Service (8.1 out of 10)
mentioned by 57% of the guests
When it comes to service, this spot really shines! With a good score of 8.1 and a fantastic customer satisfaction rate of 86.5%, its clear that most diners are leaving happy. Out of 74 opinions, a whopping 64 rave about the "friendly staff, " "fast service, " and "quick" turnaround, often highlighting "great service" from employees like Enrique the cashier.
However, its not entirely without its hiccups. A small handful of 8 opinions mentioned concerns about waiting time, a cook's attitude, or order accuracy. While these instances are few, they suggest there might be occasional moments where the service isn't quite as smooth as the majority experience.
Service
74
Reviews
86%
Satisfaction
8
negative
2
neutral
64
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Great customer service
What people don't like
- Order accuracy issues
- Unattentive staff
- Cook attitude
Often praised
- serviceI’ve been going here ever since it’s opened. It has some of the best burritos in town and great service! 👍🏻
- staffMy experience at this restaurant was positive overall, primarily due to the very nice staff. While the burrito wasn't great, it was still considered solid and likely the best in the Sunset area.
- employeesMy personal favorite is the shrimp super burrito; the size is just right for a hungry acrobat like myself. The employees are always really nice, and the wait is never more than 10 minutes, even on a busy day. The prices are pretty good, and the location right next to West Portal Station couldn't possibly be more convenient for my commute to work.
- ServiceService is good
- cashierThe cashier was incredibly friendly and humble
- cooks2 cooks directly behind him preparing great burritos
- counter personTheir counter person is awfully good
- customer serviceThe habanero salsa is the bomb! Additionally, the cashier was so kind and nice, providing good customer service. I highly recommend it; trust me, it's the best.
- fast serviceMy experience at this restaurant was fantastic. It's simply the best local taco spot in the area, offering fresh food and great fast service. The prices are very reasonable as well.
- peoplethe people are super friendly
Frequently criticized
- bad experiencemala experiencia
- compromiseI found this quite unbelievable, as the cook seemed bitchy and over it. I question how they expect to build a regular customer base if they can't compromise on menu options.
- cookthe cook just looked bitchy and over it
- long linesbeats waiting in long lines( just to order) in the Mission and wait up to 20 mins
- order accuracygot home with the wrong order
- substituteI wasn't a fan of their carne asada, so I tried to substitute it with chicken in their California burrito. However, I was told they don't do that. I found this quite unbelievable, as the cook seemed bitchy and over it.
- waiting timeforgot to tell me when it was ready ... for 15 minutes
- workerThe worker who works there is very un attentive.
Overall, you can expect a largely positive experience here. The service is generally friendly and efficient, making it a great choice if you value quick and pleasant interactions. Just be mindful that, like any busy spot, there might be a rare moment of inattention or a minor order mix-up.
Ambience (6.2 out of 10)
mentioned by 27% of the guests
When it comes to ambience, this spot offers a bit of a mixed bag, landing an average score of 6.2 with customer satisfaction sitting at a rather mixed 41.2%. Many folks love the convenient location and the overall vibe and atmosphere, especially its proximity to public transport. Its often praised as a charming hole in the wall where you can even watch your food being made, based on 14 positive remarks.
However, the main sticking point, highlighted in 12 negative comments, is the limited seating and small space inside, making it feel cramped. Many customers note theres often no room to eat inside, pushing it towards a takeout-only experience. There are also some mentions of challenges with parking and a single comment about cleanliness, suggesting there's room for improvement in these areas.
Ambience
34
Reviews
41%
Satisfaction
12
negative
8
neutral
14
positive
Rating distribution
What people like
- Convenient location
- Great vibe/atmosphere
- Watch food being made
What people don't like
- Limited seating
- Small space inside
- Parking challenges
Often praised
- atmosphereThe atmosphere was enjoyable with a score of 4
- locationI don't need to drive to the Mission to get my fill on Mexican food. The great thing about this place is that it's right next to the tunnel, so you can be here to/from downtown in 20 feet away. I ordered 2 carnitas tacos which came with thin crispy tortilla chips for about $9.
- conveniencecan’t beat the convenience of this location
- hole in the wallNone-assuming type hole in the wall
- kitchenyou can see the kitchen/watch the food being made
- spacenice little space
- vibethe vibe was awesome
Frequently criticized
- seatingVery small place so not much for seating
- SeatingSeating is very limited
- cleaningI won't be returning, Ever. And oh, they need to clean up in there as well. 👎🏾👎🏾👎🏾👎🏾
- locationMy experience at this restaurant was centered around their great burrito, which came with a greatly oversized serving. The location is pretty small, so I usually opt for food to go. Fortunately, the waiting time is not too long.
- parkingit’s hardly any parking
- placeIt’s a small place
- room to eat insideI found the best and most affordable burritos in West Portal. While there's no room to eat inside, making it a takeout-only spot, the burritos themselves are incredibly generous in size and packed with amazing flavor. I will definitely be going back again.
- smallsmall and you have To go to the next boor reasturan
- space insideNo space inside
If youre looking for a super convenient spot with a good vibe for a quick bite or takeout, this place could be a great fit. Just be prepared for very limited seating and potentially tricky parking, as its definitely not designed for a leisurely dine-in experience.
Value (7.3 out of 10)
mentioned by 26% of the guests
When it comes to value, this spot generally hits the mark! With a solid score of 7.3 and customer satisfaction at a strong 78.6%, many folks rave about the great value they find here. Out of 28 comments, 22 highlight positive aspects like fantastic Happy Hour deals, generous portions, and affordable burritos, making it a real bang for your buck.
However, not everyone is convinced. A few of the 4 negative remarks mention that for some, its simply not worth the money, with one even feeling their cash was wasted. Theres also a minor point about prices not always being clearly listed, which can be a small frustration.
Value
28
Reviews
78%
Satisfaction
4
negative
2
neutral
22
positive
Rating distribution
What people like
- Great value
- Affordable prices
- Generous portions
What people don't like
- Not worth money
- Price concerns
Often praised
- pricesMy experience at this restaurant was amazing! I found some of the best food in SF, all at very reasonable prices. The tacos, both super and regular, were delicious.
- priceit is not overpriced for what you order
- Happy HourI ordered 2 carnitas tacos which came with thin crispy tortilla chips for about $9. Little did I know they have Happy Hour from 3pm - 5pm with 2 tacos and no chips for $5! The tacos were to die for.
- PricesThe service is friendly and efficient, making it a great spot for a quick takeout. Prices are reasonable, and the generous portions ensure you get great value for your money. If you're craving authentic Mexican flavors, Burrito Loco is a must-visit!
- affordable burritosmost affordable burritos in West Portal
- affordable priceMy experience at this restaurant was fantastic! I was impressed by the huge burritos offered at a really affordable price. The spicy salsa lived up to its advertisement, delivering a fiery habanero kick.
- burrito of the dayThat is cheap
- deala great deal
- great valueregular for 10 bucks great value
- lunch specialimpressed with their affordable lunch special
Frequently criticized
- $8.00 wasted$8.00 wasted
- moneyNot worth the money.
- priceFor the price, it really wasn’t worth it
- pricesthey don't even list their prices inside
Overall, if youre looking for a place where your money goes far, especially during Happy Hour or for their affordable burritos, this restaurant is definitely worth checking out. While a few found it not worth the price, the vast majority agree youll get great value and generous portions here.
How are the prices at Burrito Loco?
You’re looking at roughly 17 per person – reported by 40 diners. That puts it in the $11–$20 category. For a Mexican Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests (35 out of 40) spend right in this $11–$20 range, showing prices cluster nicely around the average.
Here’s a quick look at what guests spend per person, based on the latest 40 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
Given its a Mexican Restaurant, we think the pricing feels quite fair. Its a good spot if you’re looking for a solid meal without breaking the bank.
Customer Reviews: what people think about Burrito Loco
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Noise Level
- Moderate
9
Excellent Carne Asada and Quesadilla!
My experience at this restaurant was fantastic! I had some of the best carne asada I’ve had in a while. I also tried the super quesadilla, which was equally impressive.
The food received a perfect score of 5, and the atmosphere was also rated a 5. It's a walk-in only establishment, and the price per person is around $10–20. The noise level was moderate.
- carne asada9
- super quesadilla9
- food10
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Best Burrito in San Francisco!
My experience at this restaurant was outstanding! I had one of the best burritos I have ever eaten in San Francisco. The food was exceptional, and the service and atmosphere were also top-notch, all receiving a perfect 5/5 rating.
- burritos10
- food10
- service10
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Disappointing Experience, Won't Return
My experience at the restaurant was disappointing. The quesadilla de lengua seemed to have more lettuce than meat, and the burritos de asada appeared to be filled with more rice than meat. It was a bad experience, and I've been twice, which I believe is enough to know I won't be returning.
- quesadilla de lengua2
- burritos de asada2
- bad experience1
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Moderate (16–30 min.)
2
Bland Burritos, Sickening Chicken
My experience involved ordering one beef and one chicken burrito. Unfortunately, both were quite bland with a noticeable lack of seasoning. We ended up using a significant amount of sauce just to get any flavor, which made it feel like we were primarily eating sauce.
Adding to the disappointment, the chicken did not seem fully cooked, and it subsequently made us feel sick. Considering the price, the overall value was poor, and I would not return.
- bland burritos2
- seasoning1
- sauce3
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Amazing Tacos and Vibe!
My experience at this taco spot was fantastic! The food was great, and the vibe was awesome. Thank you so much!
🙏
- food10
- vibe10
What Burrito Loco offers
Crowd
- Family-friendly
- Tourists
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Quick bite
Dining options
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Casual
FAQs
What dining and service options does Burrito Loco offer you?
At Burrito Loco, you can enjoy your meal through various service options including dine-in, takeout, and convenient delivery. You are welcome for both lunch and dinner, making it a flexible choice for your schedule.
Is Burrito Loco a good place for families, and is it accessible?
Absolutely! Burrito Loco is good for kids, offering a dedicated kids’ menu to please younger palates. Additionally, you’ll find a wheelchair accessible entrance, ensuring a comfortable experience for all guests.
How does Burrito Loco generally rate among customers?
Burrito Loco receives a good overall score of 7.9, with 81% customer satisfaction. Its Food (8.1) and Service (8.1) are particularly well-regarded, while Value (7.3) is also good. The Ambience (6.2) is considered average.
What are the main strengths of Burrito Loco's offerings?
Customers frequently praise the generous portions and fresh ingredients of their burritos, often highlighting the spicy salsa and authentic carne asada. Many also appreciate the affordable price and good value.
Are there any common drawbacks to dining at Burrito Loco?
The primary drawbacks include limited seating due to a small space, making it more suitable for takeout. Some customers have also noted occasional service issues or parking challenges.