Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
Reviews
Satisfaction
Big Jim’s Roast Beef certainly makes a strong impression with its flavorful main dishes, often described as tender and satisfying. Many appreciate the genuine interactions with the staff, making for a pleasant experience.
However, some diners have noted concerns regarding the overall value, particularly with certain side dishes. The dining environment also presents a few quirks, with some wishing for more comfortable seating options.
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Big Jim’s Roast Beef earns a solid overall score of 8.6, with customer satisfaction standing at a commendable 84.9%. These figures are drawn from 781 customer remarks, with 663 positive observations.
The star of the show is clearly the Food (8.8), which garners nearly all attention, praised for its quality and flavor. The Service (8.3) also receives strong marks, indicating a generally positive interaction with the team.
The dining Ambience (7.5) is rated well, though it doesn’t quite reach the heights of the food or service. Where Big Jim’s sees a slight dip is in Value (6.8).
While still considered good, it’s the lowest-scoring aspect, suggesting some patrons feel the pricing could be more competitive, especially when considering the 76 negative comments.
Big Jim’s Roast Beef comes with a strong recommendation score of 8.8, suggesting it’s definitely worth a visit if you’re seeking a robust roast beef experience. The core offerings are consistently praised, making it a solid choice for its specialty.
However, manage your expectations regarding the dining environment and certain side dishes. If you prioritize a quick, flavorful sandwich and don’t mind a casual, outdoor setting, you’ll likely leave satisfied.
When it comes to the food, this spot truly shines, boasting an excellent score of 8.8 and a good customer satisfaction of 89.1%. With 522 positive remarks out of 586 total, diners consistently rave about the tender beef, iconic Super Beef sandwiches, and amazing onion rings. Many highlight the authentic New England roast beef experience, praising the flavor and generous portions.
However, a smaller number of 38 critical remarks out of 586 total indicate some potential pitfalls. A few diners found the meat to be bland or salty, while others reported soggy onion rings or burnt buns. The BBQ sauce and au jus also received occasional criticism for being underwhelming, and it's worth noting the limited vegetarian options.
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If youre craving a hearty, flavorful sandwich with generous portions and dont mind a meat-centric menu, this place is definitely worth a visit. Just be aware that while most experiences are stellar, a few diners have noted inconsistencies with seasoning or onion ring crispness.
When it comes to service, this spot generally hits the mark with a solid score of 8.3 and a customer satisfaction rate of 80.6%, both indicating a good experience. Many folks rave about the friendly staff, especially owner Jim, and appreciate the generosity and fast service. With 79 positive remarks out of 98 total, its clear that the teams passion and care shine through, making for a pleasant visit.
However, not every interaction is perfect, with 16 negative remarks pointing to occasional hiccups. Some customers have experienced issues with incorrect orders, longer waiting times, or felt that simple requests were not accommodated. There were also mentions of staff, including Jim, being unhelpful or salty at times, suggesting some inconsistency in service delivery.
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Overall, you can expect a warm welcome and efficient service, often highlighted by the owners personal touch. While there might be an occasional wait or a minor order mix-up, the positive experiences far outweigh the negatives. Its definitely worth a visit for the generally great service.
When it comes to the overall feel, this place scores a solid 7.5 for ambience, indicating a generally good experience! Many customers absolutely love the fantastic atmosphere, especially the inviting outdoor seating and the positive vibe. With 47 positive remarks out of 73 total comments, it’s clear that the location and its outdoor setup are a big hit.
However, customer satisfaction sits at a mixed 64.4%, suggesting there's room for improvement. Some folks point out challenges like the lack of indoor seating and occasional parking difficulties. There are also a few mentions of unpleasant fumes or limited seating options, with 15 negative comments highlighting these areas.
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If you're looking for a great outdoor dining experience with a lively atmosphere, this spot is definitely worth checking out. Just be prepared for potentially limited seating and some parking challenges, especially if you prefer indoor options.
When it comes to value, many diners found their experience quite positive, with 15 positive remarks out of 24 total. Guests frequently praised the price, noting it was worth the money and often an absolute steal. They loved getting big portions and felt the quality was well worth it for the cost, making it a satisfying deal.
However, the overall customer satisfaction sits at a 62.5%, indicating a mixed bag, despite a good score of 6.8. Some felt the price was too high for what they received, especially for items like the onion rings, which were often deemed not worth the money. A few even mentioned that a $15 sandwich didn't quite fill them up, leading to disappointment.
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If you're seeking generous portions and a fair price for main dishes, this place often delivers a good deal. Just be cautious with certain add-ons, as some found them overpriced and not worth the extra cost.
You’re looking at roughly 19 per person – reported by 146 diners. That puts it in the $11–$20 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what everyone spends, most guests are right in that sweet spot, so prices definitely cluster around this average.
Here’s a quick look at what guests spend per person, based on the latest 146 reviews.
See how this spot stacks up against similar restaurants in San Diego when it comes to value for money.
Overall, for a Sandwich Shop, we think the pricing feels fair. It’s not your cheapest grab-and-go, but it offers a solid mid-range option for those looking for quality.