Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Jersey Mike’s – San Diego
Jersey Mike's - San Diego
Photo from Jersey Mike’s
Jersey Mike's at a glance
San Diego Clairemont
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 46 of the guests
#669 out of 755 places to eat in San Diego
#29 Sandwich Shop out of 39 in San Diego
Average
5.2 out of 10
Food
Service
Ambience
Value
376
Reviews
43.4%
Satisfaction
Often praised
- Customizable sandwiches
- Friendly service
Frequently criticized
- Cleanliness concerns
- High prices
The sandwich shop Jersey Mike’s in San Diego’s Clairemont neighborhood invites you to discover a world of fresh, made-to-order subs. You’ll find a casual atmosphere perfect for a quick bite, whether you’re grabbing lunch or dinner.
This location of Jersey Mike’s Subs is known for its commitment to quality, offering a satisfying experience for every visit with options like Halal food and vegetarian choices.
Overview: Introducting Jersey Mike's
Jersey Mike’s offers a generally satisfying experience, particularly noted for its food quality and the ability to customize orders to your liking. Many appreciate the friendly staff who often go the extra mile, making for pleasant interactions during your visit.
However, some visits can be a mixed bag. Concerns occasionally arise regarding the overall cleanliness of the premises, and the price point for sandwiches has been a point of contention for some patrons, suggesting it might not always feel like the best value.
Average
5.2
out of 10
376
Reviews
43.4%
Satisfaction
190
negative
23
neutral
163
positive
Jersey Mike’s holds an average Restaurant Score of 5.2, indicating a generally acceptable experience, though not consistently outstanding. Customer Satisfaction sits at a mixed 43.4%, reflecting that while some patrons are pleased, a significant portion leaves feeling less than fully satisfied.
This balance is drawn from 376 customer observations, with 163 positive remarks and 190 negative ones. Delving into specifics, Food leads with a score of (5.8), often praised for its quality and customization.
Service follows closely at (5.0), where individual staff members frequently earn high marks despite some inconsistencies. Value (4.7) and Ambience (4.0) lag slightly, with patrons sometimes finding the cost a bit high and the dining environment occasionally needing more attention to detail.
What people like
- Sandwich customization
- Friendly, dedicated staff
- Value promotions
What people don't like
- Cleanliness issues
- High price perception
- Hygiene concerns
With a Recommendation Score of 5.5, Jersey Mike’s presents a somewhat divided picture. If you prioritize a customizable sandwich made with fresh ingredients and appreciate genuinely friendly interactions, it’s certainly worth considering for a quick meal.
However, be mindful that the overall experience can be inconsistent, particularly regarding cleanliness and perceived value. While some visits are great, others might leave you feeling that the cost doesn’t quite align with the overall offering.
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Verdict: Our expert take on Jersey Mike's
Food (5.8 out of 10)
mentioned by 86% of the guests
When it comes to the food, this spot lands an average score of 5.8, with customer satisfaction sitting at a mixed 51.4%. Based on 142 comments, many rave about the delicious sandwiches and quality ingredients, often highlighting the freshness and variety available. Folks particularly enjoy the flavor and consistency, with some even praising the cheesesteak and secret menu #99. However, there's certainly room for improvement.
A number of guests reported receiving the wrong sandwich or finding the restaurant out of bread and other key ingredients. Concerns about food poisoning, no flavor, and even long hair or cross contamination were mentioned, alongside issues with sandwiches not made correctly or being saturated with oil/vinegar.
Food
142
Reviews
51%
Satisfaction
59
negative
10
neutral
73
positive
Rating distribution
What people like
- Delicious, fresh sandwiches
- Quality ingredients used
- Good variety offered
What people don't like
- Order accuracy issues
- Ingredient availability problems
- Hygiene concerns noted
Often praised
- foodMy experience at this restaurant was pretty tasty overall. The staff were friendly, which contributed to a good atmosphere.
- sandwichesI usually LOVE their sandwiches. Tonight, I ordered through the app exactly what I wanted on my sandwich.
- sandwichMy experience at this restaurant was with their sandwiches. I found they make a pretty good sandwich. However, I think they might be a little pricey compared to many other places you can go for lunch.
- subswatch them make the subs exactly how you want them
- SandwichRecommended dishes:Sandwich
- food qualityAlways good and reminds me of growing up in Jersey.
- ingredientsI wanted something different, so I asked for a buffalo grilled chicken and ranch salad. Although it wasn't on their menu, they had all the ingredients and were happy to make it for me. I also noticed the lady in front of me ordered a #9 with avocado and ranch.
- #3 Turkey and provoloneMy favorite is the #3, Turkey and provolone
- 9 on parmesan Mike's waygot the 9 on parmesan Mike's way
- BLTBest BLT ever!
Frequently criticized
- sandwichI used to be a regular customer, but after finding a long hair in my sandwich, which I had already taken a bite of, my perception has completely changed. Fortunately, the sandwich with the hair was mine and not shared with my guests at home. This incident has left a lasting negative impression, and I'm struggling to forget it.
- sandwichesMy experience at this restaurant was marked by pricey sandwiches and not so helpful staff. While it might be an option if you have no other choices, I wouldn't recommend going out of your way to visit.
- baconthey did not put bacon on my number 8
- breadMy experience at this restaurant was marked by a recurring issue: they seem to be consistently running out of bread, even around 8 PM on a Friday. I'm not sure if it's due to laziness in preparation, but it's a stark contrast to the 9 out of 10 Jersey Mike's locations in San Diego that operate fully and never run out of food or ingredients.
- lettuceask him for extra lettuce he put me barely there
- CLUMP of hairfound a CLUMP of hair
- Italian subcannot stomach $13 for a regular somebody-has-been-lying-to-you-about-what-7-inches-is italian sub
- NO JUICEMy sandwiches arrived with NO JUICE
- avocadothe avocado 🥑 was in guacamole style instead of just fresh cut slices
- bell pepperthey weren't generous with it. Very disappointing.
If youre craving a classic sandwich and they get your order right, you might just find a new favorite. But be prepared for a potentially mixed experience, as consistency and ingredient availability seem to be a bit of a gamble. Its worth a try if you're feeling lucky, but manage your expectations.
Service (5 out of 10)
mentioned by 86% of the guests
Based on 190 customer comments, the service here is a bit of a mixed bag. Many folks have praised the friendly staff and efficient service, often noting how quickly lines move and how patient employees are. There are definitely moments of amazing service that stand out, contributing to an overall score of 5.
However, the experience isnt always smooth sailing. With a customer satisfaction of 42.6%, theres clearly room for improvement. Some customers have encountered incorrect orders, slow service, and even rude or unprofessional staff, leading to frustration and a feeling of a nasty attitude from some employees.
Service
190
Reviews
42%
Satisfaction
106
negative
3
neutral
81
positive
Rating distribution
What people like
- Friendly, helpful staff
- Fast, efficient service
- Patient customer care
What people don't like
- Incorrect orders common
- Slow, rude service
- Unprofessional staff attitude
Often praised
- serviceMy experience was fantastic thanks to Nonni. She was able to make the sandwich I wanted and went above and beyond to make that happen. Nonni found a solution and kept a customer happy.
- staffTrevor & Dahlia were amazing, Very friendly staff
- customer serviceWhen it was my time to order, the lady slicing my meat was very polite and had a genuine conversation with me as she was making my sandwich. They both looked like they were working hard while still giving great customer service skills. I will definitely be revisiting this location again!
- workersI can confirm it's a really good sandwich. The workers are always great, contributing to a positive experience.
- employeesOne of the employees had an attitude, and another appeared stoned. However, I've had AMAZING employees at two other locations, specifically the one on Miramar Rd. and the Sorento Valley location.
- ServiceWe made it a point to go on the day that all proceeds went to charity. Every time is great!
- experiencethe entire experience is worth your time
- GM SoniaThe GM Sonia is so nice and accommodating
- Jersey Mikes in PBThe Jersey Mikes in PB is spotless
- amazing serviceAmazing service from Dana and Liz!
Frequently criticized
- staffMy experience at this restaurant was marked by pricey sandwiches and not so helpful staff. While it might be an option if you have no other choices, I wouldn't recommend going out of your way to visit.
- customer servicecustomer service at Jersey Mike’s on balboa is TERRIBLE!!
- employeesemployees at this location do not listen to instruction
- orderit was my order and it was just sitting on the counter
- serviceThe service was rude and unprofessional
- employee attitudeshe said, "Excuse me, we actually closed," with the nastiest attitude
- managerThe Manager micro managing and power tripping over the employees was unpleasant
- Jersey Mike'sThis is the worst Jersey Mike's in San Diego
- ResponsesResponses very short with me
- act togetherGet your act together
When the service is on point, its fast, friendly, and efficient, making for a pleasant visit. But be prepared for a potentially inconsistent experience, as some customers report slow service or order mix-ups. Its a bit of a gamble, so manage your expectations.
Ambience (4 out of 10)
mentioned by 17% of the guests
When it comes to the vibe, this spot gets an average score of 4, but customer satisfaction is quite low at just 23.1%, indicating some mixed feelings. A few folks appreciate the overall good location and a generally positive atmosphere, with some even noting it felt very clean. These positive sentiments come from 6 of the 26 total comments.
However, the majority of the feedback, with 16 negative opinions, highlights significant concerns. Many found the cleanliness lacking, with dirty tables, counters, and even bathrooms being a common complaint. Loud music and staff loudly cracking jokes also detracted from the desired experience, making the place feel messy and sometimes disgusting.
Ambience
26
Reviews
23%
Satisfaction
16
negative
4
neutral
6
positive
Rating distribution
What people like
- Good location
- Positive atmosphere
What people don't like
- Poor cleanliness
- Loud music
- Messy counters
Often praised
- atmosphereAtmosphere:5
- AtmosphereWe made it a point to go on the day that all proceeds went to charity. Every time is great!
- cleanvery clean
- locationOverall good location
- placeThe staff were friendly, which contributed to a good atmosphere. I did encounter one issue with a staff member who seemed tired, but this was a minor point in an otherwise good place to stop by.
Frequently criticized
- bathroomsbathrooms needed to be clean
- bread crumbsBread crumbs all over the counter
- cleanlinessMy experience at Jersey Mike’s sub sandwich place on Balboa was mixed. While the sandwich was good, the restaurant was really dirty. I suspect it was due to a lack of staff, but this is an opportunity for them to improve their cleanliness.
- counter and slicerher counter and slicer was a mess!
- cracking jokescracking jokes very loudly among them selfs
- grill cleanlinessdidn’t clean the grill off and still found traces of onions
- left over foodleft over food all over the counter
- messy locationThis one was the most messy I've ever seen.
- musicthe music was super loud
- parking lotIt looks like it can get hectic in the parking lot
If you're looking for a pristine environment, you might want to manage your expectations, as cleanliness is a recurring issue. While the location and general atmosphere have some fans, be prepared for potential noise and a less-than-spotless setting.
Value (4.7 out of 10)
mentioned by 18% of the guests
Despite an overall low customer satisfaction of just 16.7%, a few voices among the 18 comments found some silver linings regarding value. They highlighted perks like getting a free regular sub with no strings attached and noted that some prices felt fair, even occasionally snagging a discounted sub. This contributes to an average score of 4.7 for value.
However, the majority of the 18 comments, with 9 negative remarks, paint a different picture. Many felt the food was severely overpriced and wasn't worth the cost they paid, with some even mentioning a significant number of mistakes on an expensive order. Specific complaints included paying $15 for my sandwich and feeling the price was too high, especially when compared to other options.
Value
18
Reviews
16%
Satisfaction
9
negative
6
neutral
3
positive
Rating distribution
What people like
- Free sub offers
What people don't like
- Overpriced items
- Poor value for money
- Expensive order errors
Often praised
- cluboccasionally I get a free or discounted sub
- free regular suboffering a free regular sub no strings attached
- pricesPrices are fair
Frequently criticized
- priceI found they make a pretty good sandwich. However, I think they might be a little pricey compared to many other places you can go for lunch. As someone originally from Philadelphia, I would only rate their cheesesteak a two or three star compared to most of the sandwich shops back in Philly.
- $15 for my sandwichThe veggies fell out when she was rolling it up, and she just pushed them on the paper and rolled it up anyway. I just paid $15 for my sandwich, and she didn’t take the 30 seconds to fix it, which put me in a sour mood. It takes me a lot of work to make $15.
- charge for sandwichesUpper management needs to implement a mandatory customer service class. They wanted to charge me for 2 sandwiches because I asked for ham instead of turkey on the Cali club, which all of the other locations do without a problem. Also, when you order a hot sandwich, they do not offer to add any other toppings.
- cheapthey took a turn towards cheap
- costwasn't worth the cost I paid at all
- expensive orderMy experience at this restaurant was marked by the friendly staff and the consistency and flavor I've come to expect from a franchise. However, the significant number of mistakes on an expensive order was very disappointing. I placed my order clearly and politely, but noticed items being added that I hadn't requested.
If youre lucky enough to catch a special deal like a free sub, you might find some value. Otherwise, be prepared for potentially high prices that many customers feel arent justified, especially given the low customer satisfaction.
How are the prices at Jersey Mike's?
On average, you’ll spend around 20 per person – from 46 guests. That puts the restaurant in the $11–$20 category. For a Sandwich Shop, that’s mid-range, maybe slightly above.
Looking at what others spend, most diners clearly cluster around this $11–$20 range. While a few guests opt for cheaper bites or even some premium choices, the sweet spot is definitely in the middle.
Here’s a quick look at what guests spend per person, based on the latest 46 reviews.
A comparison of value for money at this restaurant versus similar spots in San Diego.
Overall, we think the pricing feels pretty fair for a Sandwich Shop in San Diego, especially with most customers finding value in the mid-range options. Its a solid choice if youre looking for quality without overspending.
Customer Reviews: what people think about Jersey Mike's
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
2
Overpriced and Mediocre Subs
My experience at this restaurant was disappointing due to the high prices for what I felt was mediocre food. I just cannot stomach $13 for a regular Italian sub, especially when the size is questionable. The giant size costing almost $20 felt severely overpriced.
I believe much better subs and sandwiches can be found for the same or less at other higher-end places.
- Italian sub2
- giant size2
- sandwiches3
Visit Type
- Regular Visit
Service Type
- Dine-in
10
Excellent Food, Service, and Atmosphere!
My experience at this restaurant was fantastic! The GM Sonia was incredibly nice and accommodating, making the visit even more enjoyable. I absolutely love this location.
While it's always busy, the service and food are consistently A+. The atmosphere also received a perfect score, contributing to a great overall dining experience.
- GM Sonia10
- service10
- food10
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
9
Amazing Staff and Great Sandwich!
My experience at the restaurant was fantastic, largely due to the amazing staff, Trevor & Dahlia. We arrived right before closing, and they were still incredibly accommodating and friendly, serving us with a smile. I would come back just to see them.
Not to mention, they made a really good sandwich.
- staff10
- sandwich8
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Dinner
9
Efficient, Friendly Service and Great Allergy Care
My experience at this restaurant was very positive. I was very happy with the efficient service and found the employees to be friendly and helpful. As someone with food allergies, I was particularly impressed with how gracious they were in helping me avoid any problematic items.
- efficient service9
- friendly and helpful employees10
- food allergies10
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
10
Exceptional Service and Family Pride
Amari & Kevin provided great customer dinner service on Tuesday, June 24th for my family. We also want to congratulate the exceptional young man, Mr. Amari, on joining the USMC. He will be an asset to his family and country.
Hoorah, Hoorah! From Veterans Mr. Phillips & Son. We are a military family and we thank you for your service.
- customer dinner service10
- exceptional young man10
What Jersey Mike's offers
Crowd
- Family-friendly
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
Does Jersey Mike's Subs in Clairemont offer options for specific dietary needs?
Yes, you’ll find a variety of choices at this San Diego sandwich shop. They proudly offer Halal food options, ensuring a wider range of guests can enjoy their meals. Additionally, if you’re looking for plant-based choices, vegetarian options are readily available to craft your perfect sub.
What service and convenience features can you expect at Jersey Mike's Subs?
This location provides a range of convenient service options, including no-contact delivery, traditional delivery, takeout, and dine-in. You can also enjoy your meal outdoors with their available outdoor seating. Parking is hassle-free with both free street parking and a free parking lot.
How does Jersey Mike's generally perform according to customer feedback?
Jersey Mike’s receives an average Restaurant Score of 5.2, with customer satisfaction at a mixed 43.4%. While Food (5.8) and Service (5.0) are often appreciated, Value (4.7) and Ambience (4.0) tend to be areas where customers express more reservations.
What are the most positive aspects customers highlight about Jersey Mike's?
Customers frequently praise the ability to customize their sandwiches exactly as they like, and many commend the friendly and dedicated staff members who provide excellent service.
What are some common concerns or drawbacks mentioned by customers?
Recurring issues include concerns about the cleanliness of the restaurant environment, a perception of high prices for the sandwiches, and occasional hygiene issues such as foreign objects found in food.