Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Domino’s Pizza – Seattle
Domino's Pizza - Seattle
Photo from Domino’s Pizza
Domino's Pizza at a glance
Seattle Central District
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 33 of the guests
#834 out of 858 places to eat in Seattle
#40 Pizzeria out of 43 in Seattle
Average
4.2 out of 10
Food
Service
Ambience
Value
366
Reviews
31.7%
Satisfaction
Often praised
- Quick delivery
- Tasty pizza
- Coupon value
Frequently criticized
- Service inconsistency
- High costs
- Cleanliness issues
The restaurant, a popular Pizzeria in Seattle’s Central District, offers you a reliable spot for your pizza cravings. You’ll find Domino’s Pizza conveniently located at 1800 Jackson Ste D, providing excellent accessibility with both a wheelchair accessible entrance and parking lot.
Whether you’re looking for a quick bite or a meal to share, this establishment ensures a smooth and welcoming experience for every visitor.
Overview: Introducting Domino's Pizza
Domino’s Pizza often delivers on its core promise, with many appreciating the quick delivery and generally tasty pizza. Customers frequently find their orders accurate and enjoy the convenience.
However, experiences can vary, particularly concerning the overall service. While some praise the friendly staff and good value with coupons, others report significant issues.
These include frustratingly long waiting times and concerns about cleanliness at some locations. It seems consistency is a key factor here.
Average
4.2
out of 10
366
Reviews
31.7%
Satisfaction
231
negative
19
neutral
116
positive
Overall, Domino’s Pizza receives an average Restaurant Score of 4.2 out of 10, indicating a mixed performance. This contrasts with a rather poor Customer Satisfaction of 31.7%, suggesting that while some aspects are acceptable, a significant portion of customers leave disappointed.
This assessment is drawn from 366 customer comments, with 116 positive remarks against a notable 231 negative ones. Looking closer, Food stands out as the strongest area (5.4), often described as tasty and well-prepared.
Value (4.2) and Ambience (4.0) hover around average, with some finding good deals and clean spaces, while others face high prices or cleanliness issues. The most challenging area appears to be Service (3.6), which frequently draws criticism for delivery problems and communication gaps.
What people like
- Quick, friendly delivery
- Tasty, hot pizza
- Value with coupons
What people don't like
- Inconsistent service issues
- High prices, hidden fees
- Cleanliness concerns
With a Recommendation Score of 4.1, Domino’s Pizza presents a mixed bag. If you’re seeking a quick, familiar pizza option and can utilize their coupons, it might satisfy.
However, be prepared for potential inconsistencies in service and delivery, which are frequently reported. Ultimately, your experience could hinge on the specific location and time.
While the food often hits the mark, the overall value and service can be unpredictable. It’s a convenient choice for a casual meal, but perhaps not for a guaranteed smooth experience.
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Verdict: Our expert take on Domino's Pizza
Food (5.4 out of 10)
mentioned by 64% of the guests
When it comes to the food, it seems like a bit of a mixed bag, with a score of 5.4, placing it squarely in the average range. Customer satisfaction also hovers around a 44.6%, indicating a mixed experience for many. Based on 101 customer remarks, with 45 positive and 45 negative observations, there's a clear split in opinions.
While many rave about the delicious cheesy bread, garlic crust, and specific pizzas like the Philly cheesesteak, some experiences fall short. Common complaints include cold pizza, too few toppings, and issues with overall quality, especially regarding boneless wings or incorrect orders. It seems consistency might be a challenge here.
Food
101
Reviews
44%
Satisfaction
45
negative
11
neutral
45
positive
Rating distribution
What people like
- Delicious cheesy bread
- Great garlic crust
- Good vegetarian options
What people don't like
- Cold or late food
- Incorrect orders
- Poor quality toppings
Often praised
- pizzaThis led us to go into the store to place our order, where we encountered rude staff. Despite the poor service, the pizza was made quick and tasty. However, the overall process of getting our food took a significant amount of time.
- foodthe food was great as always
- FoodHe delivered on bike, which was impressive, and the entire order arrived in less than 30 minutes from the time I placed it. The service was truly great, and the food was also excellent.
- garlic crustphilly cheesesteak pizza (had garlic crust) and they were really good
- menusince the menu changed I can now order how I want
- pizzasBoth pizzas and the chicken came to us hot, perfectly cooked, and delicious!
- Cheese PizzaRecommended dishes:Cheese Pizza
- Domino'sseriously the best Domino's ever!
- Parmesan bread bitesBest Parmesan bread bites of my life!
- Philly cheesesteak pizzajalapeños on my Philly cheesesteak pizza for free
Frequently criticized
- pizzaWhen I arrived, the order was not there. I waited for another 20 minutes without getting any help or clarification and was left with no pizza. I am extremely dissatisfied with the service and the lack of awareness of the staff.
- foodI ordered 2 items, a medium pan pizza and cheesy bread, on a Thursday night at 6: 42 pm. The food was not ready until 7: 30 pm, and when I finally received it, it was the wrong pizza. When I called to resolve the issue, they stated they couldn't start remaking the order until I was physically present at the restaurant with the incorrect pizza.
- pizzasThe pizzas are never cut all the way through
- 2-litersMy experience at this restaurant was quite negative. They were out of 2-liters, and the staff member who called me was very rude about it, yelling at me. He insisted on giving me a 20oz replacement, but they still charged me for the 2-liter.
- 20oz replacementonly gave 1 20oz replacement
- Philly Cheese Steak sandwichPhilly Cheese Steak sandwich BUT there was NO meat!!!
- boneless wingsThe boneless wings I received would be more accurately called popcorn chicken - they were tiny and tough
- chickenI had to send the pizza back for the chicken
- chicken on pizzaThe chicken on the pizza was rather tough
- cold pizzaI don't want a cold pizza
If youre craving classic pizza and dont mind a bit of a gamble, you might find some delicious options, especially the cheesy bread. However, be prepared for potential inconsistencies in temperature or order accuracy, as experiences vary widely.
Service (3.6 out of 10)
mentioned by 92% of the guests
When it comes to service, it's a real mixed bag here, leaning heavily towards disappointment. On the bright side, some customers have experienced genuinely friendly employees and prompt service, with shout-outs to specific staff members for their excellent customer service and efficient delivery speed. These positive interactions, accounting for 55 remarks, highlight moments where orders were accurate and delivered quickly.
However, the overall picture is quite grim, with a poor score of 3.6 and a very low customer satisfaction of 25.5%. A staggering 156 negative comments point to frequent issues like rude staff, frustratingly long wait times, wrong orders, and a complete breakdown in phone service and communication, often leaving customers with unfulfilled orders and no way to resolve problems.
Service
216
Reviews
25%
Satisfaction
156
negative
5
neutral
55
positive
Rating distribution
What people like
- Friendly staff
- Prompt service
- Fast delivery
What people don't like
- Rude staff
- Long wait times
- Delivery problems
Often praised
- serviceshe is very kind, responsible, she doesn't play with people
- deliveryThese guys are QUICK! They are always super friendly, and they don't mess around with deliveries. I've never seen a Domino's operate so well.
- staffThe 3 that were work at 1030 pm today were so respectful and nice
- delivery driverJoseph was my delivery driver and he killed it.
- ServiceService was great
- customer serviceTop notch customer service
- delivery driversThe delivery drivers have to be tipped separately, they deserve the fixed delivery fee
- orderthey made my order accurately
- peopleThe people at this Domino’s are super nice
- DasheaDashea takes care of me very well
Frequently criticized
- waiting timeWhen I arrived, the order was not there. I waited for another 20 minutes without getting any help or clarification and was left with no pizza. I am extremely dissatisfied with the service and the lack of awareness of the staff.
- orderMy experience at this restaurant was extremely disappointing. They messed up my order completely and initially offered credits for a future visit. When I called to redeem these credits, the representative on the phone was responsive at first but then suddenly went silent.
- customer serviceattempts to contact their customer service were met with silence
- serviceExtremely dissatisfied in the service
- delivery timeexpected normal delivery time, but after waiting an hour
- deliveryApp says it was delivered but no pizza person anywhere in site
- employeesMiserable jaded employees who can't even address the customers
- order cancellationstore canceled the order because they had no driver
- phone serviceguy who answered the phone are so sarcastic and wanting to cancel my order
- communicationshould communicate that upfront, not after we’ve already been waiting
If you're considering this place, be prepared for a gamble on service. While some get lucky with friendly, efficient staff, the high likelihood of rude interactions, long waits, and order mishaps makes it a risky choice. You might want to look elsewhere if reliable service is a priority.
Ambience (4 out of 10)
mentioned by 14% of the guests
When it comes to the vibe, some customers really appreciate the pleasant atmosphere here, calling it a nice chill spot and even noting its cleanliness in some instances. With 7 positive comments out of 20 total, theres a definite sense of a welcoming neighborhood presence. However, the overall picture for ambience is quite challenging, reflected in an average score of 4 and a poor customer satisfaction of 35%.
A significant 12 negative comments out of 20 total highlight serious cleanliness issues, including bugs on walls and a filthy kitchen. The area outside store and repetitive music' also detract from the experience.
Ambience
20
Reviews
35%
Satisfaction
12
negative
1
neutral
7
positive
Rating distribution
What people like
- Pleasant atmosphere
- Chill spot
- Clean environment
What people don't like
- Cleanliness issues
- Bugs on walls
- Outside area
Often praised
- atmosphereFinding a welcome instead of being screened and questioned when you walk in the door is a welcoming change.
- AtmosphereAtmosphere:5
- chill spota nice chill spot
- cleanlinessI will definitely come back again when I’m in town or close by. The place was also very clean.
- eat by myselfeat by myself for under $10
- neighborhoodGreat job Domino's on 18th! We love having you guys in our neighborhood!
Frequently criticized
- atmospheresignificantly impacted by the atmosphere
- area outside storeoutside the store it's an off brand skid row
- bugs on wallsbugs on the walls as they cook your pizza
- cleanlinessNot really know for attention to detail or cleaniness (they just have all of the dough laying around & ingredients)
- cleanliness issueThe location has a cleanliness issue
- kitchen cleanlinessthe kitchen is filthy with food sitting out everywhere
- musicconstant repetition of the music
- public restroomdon’t have a “public” restroom
- store and its employeesThis store and its employees are disgusting and unhygienic
If youre prioritizing a quick, convenient stop and arent overly concerned with the finer details of the environment, this place might suffice. However, if a pristine and pleasant atmosphere is a must-have for your dining experience, you might find yourself disappointed.
Value (4.2 out of 10)
mentioned by 20% of the guests
When it comes to value, some diners have definitely found their sweet spot, praising the price point and the ability to grab a great deal , often eating for under $10 . Many appreciate how coupons can make the experience even more worthwhile, highlighting moments of genuine satisfaction. However, the overall sentiment is a bit of a mixed bag, with a score of 4.2 indicating an average performance and customer satisfaction at a rather poor 31%.
Many customers, with 18 negative remarks out of 29 total, felt stung by substantial delivery fees and unexpected charges , often finding the overall experience too pricy even with coupons .
Value
29
Reviews
31%
Satisfaction
18
negative
2
neutral
9
positive
Rating distribution
What people like
- Great deals available
- Affordable solo meals
- Loyalty rewards work
What people don't like
- High delivery fees
- Items too expensive
- Coupons not honored
Often praised
- priceDefinitely worth the price and service.
- 20 pointsMy experience at the restaurant was great because I really enjoyed the emergency free pizza and the free garlic bites. I received these free items when I reached 20 points, which I earned by buying a pizza and then getting free pizza. It was a fantastic reward!
- couponsWith the coupons its a much better deal
- dealits a much better deal than the other local pizza places
- great dealhelped me get a great deal on my order
- price pointYou know what to expect when you order from Domino's. My experience involved prompt order times and consistently good pizza for the price point.
- under $10eat by myself for under $10
- valueThat a score in the big city!
Frequently criticized
- pricepaying almost $70 for a small pizza, some ranch, lava cakes, and a 15% tip is absolutely outrageous
- delivery feecharges $7.99 for delivery but fails to execute contactless delivery properly
- $75charged me $75
- billing errorThey charged me for the 2liter and only gave 1 20oz replacement
- chargegot $140 posted to my card
- chargesstill charged me
- couponthe coupon I used wouldn’t have been applied
- couponsCoupons? Forget it...
- delivery feesdespite rising prices and delivery fees
- delivery minimumDomino's has a $24 delivery MINIMUM
If you're savvy with coupons and can avoid those pesky delivery fees , you might just snag a decent deal. Otherwise, be prepared for potentially higher charges that could make your meal feel a bit pricy .
How are the prices at Domino's Pizza?
You’re looking at roughly 21 per person – reported by 33 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average sits at 21, a good chunk of diners actually spend a bit less, with many reviews falling into the $11–$20 bracket. There’s also a scattering of higher spenders, showing a mix of options.
Here’s a quick look at what guests spend per person, based on the latest 33 reviews.
Comparing this restaurant’s value for money against similar spots in Seattle.
Overall, for a Pizzeria in Seattle, we think the pricing feels pretty fair. It offers a good balance, catering to different budgets while maintaining that mid-range sweet spot.
Customer Reviews: what people think about Domino's Pizza
Visit Type
- Delivery
Service Type
- Delivery
Wait Time
- Long (31+ min.)
1
Domino's Service Disaster
My experience with Domino's was extremely negative due to their poor service. After expressing my frustration about a long wait, the employee, Javier, hung up on me. When I called back, no one answered.
This is not the first time Domino's has been rude and taken too long, and it's unacceptable that they still took my money. I will never order from them again.
- service1
- waiting time1
- rude1
Price per Person
- $31–$40
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
2
Consistently Rude Service and Incomplete Orders
My experience at this restaurant was marred by significant issues with their phone system and service. The store's phone is set up to never ring inside, leading to robotic voices that transfer you to a business line that never answers. I was explicitly told I couldn't be on hold because the phone hadn't been ringing.
Furthermore, the delivery drivers were consistently rude and brought incomplete orders. They also refused to follow "leave at the door" instructions. To top it off, the pizzas were never cut all the way through.
- phone system1
- robotic voices2
- business line1
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
9
Still the same great pizzas!
Eating out in Seattle is a luxury I can barely afford anymore. However, the pizzas here remain consistently good, just as I remember them. The food quality is excellent, and the service was top-notch, earning a perfect score.
The atmosphere is also quite pleasant, rated a 4. Overall, a great experience for the price.
- pizzas10
- food quality10
- service10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
9
Esther is the Bomb!
My experience at the restaurant was fantastic, largely thanks to Esther! She was the bomb, killing it on a busy Monday night during a rainstorm. She was alone slinging pizza with a long list on the board.
She can make my pizza anytime! Thank you Esther! 🍕
- Esther10
- pizza10
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Size
- Solo
Service Type
- Dine-in
Noise Level
- Moderate
7
Amazing Staff, No Restroom Available
My experience at this restaurant allowed for dine-in, but it was concerning that there was no public restroom available. The employees were amazing, but the lack of a restroom felt almost illegal. Despite this significant drawback, the food was excellent, and the service was top-notch.
- employees10
- food10
- service10
- public restroom1
- atmosphere1
What Domino's Pizza offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
- No-contact delivery
- Takeout
- Delivery
Parking
- Free street parking
FAQs
What service options are available at Domino's Pizza in Seattle?
You can choose from a range of convenient service options at this Pizzeria, including onsite services, no-contact delivery for peace of mind, traditional delivery, and easy takeout for when you’re on the go.
Does Domino's Pizza offer accessible parking and payment methods?
Yes, you’ll find a wheelchair accessible entrance and parking lot, along with free street parking. For payments, you can use credit cards, debit cards, and NFC mobile payments for a hassle-free transaction.
How does Domino's Pizza generally perform according to customer reviews?
Domino’s Pizza holds an average Restaurant Score of 4.2 out of 10. While Food (5.4) is often appreciated, Value (4.2) and Ambience (4.0) are average, and Service (3.6) frequently receives criticism.
Can I expect good value when ordering from Domino's Pizza?
Many customers find good value when using coupons and deals, making it a better option than some local competitors. However, some report high prices and delivery fees without discounts.
Are there common issues with Domino's Pizza's service or delivery?
Yes, service is a frequent point of concern. Customers have reported long waiting times, messed up orders, and issues with delivery, including orders not arriving or being canceled due to lack of drivers.