Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Fortune Cookie Express – San Diego
Fortune Cookie Express - San Diego
Photo from Fortune Cookie Express
Fortune Cookie Express at a glance
San Diego Clairemont
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 35 of the guests
#382 out of 755 places to eat in San Diego
#6 Chinese Restaurant out of 34 in San Diego
Good
7.3 out of 10
Food
Service
Ambience
Value
357
Reviews
73.4%
Satisfaction
Often praised
- Delicious Food
- Excellent Value
- Friendly Staff
Frequently criticized
- Inconsistent Service
- Poor Presentation
- Subpar Ambiance
The restaurant, Fortune Cookie Express, is a welcoming Chinese Restaurant located in the Clairemont neighborhood of San Diego. You’ll find a casual atmosphere perfect for a quick bite or a relaxed dinner.
Whether you’re looking for small plates or a full meal, this spot offers convenient service options including no-contact delivery, takeout, and dine-in, making it a versatile choice for any occasion in San Diego.
Overview: Introducting Fortune Cookie Express
Fortune Cookie Express offers a straightforward Chinese dining experience, often lauded for its generous portions and low price points. While many appreciate the generally friendly staff and the convenience, some find the overall atmosphere a bit lacking.
This spot is frequently highlighted for its satisfying dishes, providing a reliable option for those seeking comfort food. However, be aware that opinions on customer service can vary, with some experiences being less positive than others.
Good
7.3
out of 10
357
Reviews
73.4%
Satisfaction
75
negative
20
neutral
262
positive
Fortune Cookie Express earns a respectable overall score of 7.3, reflecting a generally positive customer sentiment. With 262 positive remarks against 75 negative ones out of 357 total customer observations, the establishment maintains a good customer satisfaction rating of 73.4%.
This suggests that most patrons leave content with their experience. Delving into specifics, Food leads the way with a strong (7.5), often described as delicious and satisfying.
Value also performs well at (7.4), frequently cited for its affordability. While Service (6.8) and Ambience (6.7) hover in the average range, they still contribute to the overall good impression, despite some mixed feedback in these areas.
What people like
- Delicious Food
- Excellent Value
- Friendly Staff
What people don't like
- Inconsistent Service
- Unappetizing Presentation
- Subpar Ambiance
If you’re seeking a straightforward meal with good portions and an attractive price point, Fortune Cookie Express is a solid contender. The Recommendation Score of 7.5 suggests it’s a place many would suggest, especially for its satisfying dishes and overall affordability.
However, manage your expectations regarding the dining atmosphere and service consistency. While the food and value are often praised, some experiences with staff can be hit or miss.
It’s a practical choice for a casual, budget-friendly Chinese meal.
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Verdict: Our expert take on Fortune Cookie Express
Food (7.5 out of 10)
mentioned by 95% of the guests
When it comes to the food, diners generally have a lot to rave about! With a solid 7.5 score and 76.7% customer satisfaction, its clear many find the cuisine to be good. Based on 178 positive remarks out of 232 total, many appreciate the delicious food, huge portions, and freshly prepared dishes, especially the chicken wings.
However, not everyones experience is perfect, with 45 negative comments pointing out some areas for improvement. Some found the food salty or even inedible, noting concerns about overall quality and shrinking portions. It seems consistency can be a bit of a mixed bag.
Food
232
Reviews
76%
Satisfaction
45
negative
9
neutral
178
positive
Rating distribution
What people like
- Delicious food
- Huge portions
- Freshly prepared
What people don't like
- Inconsistent quality
- Salty food
- Shrinking portions
Often praised
- foodMy husband was craving Chinese food, and I honored his request with three "3 Item Combos" and a dozen "Salt Pepper Wings". We haven’t been here for years and were pleased with the service and delicious food. He loved the "Broccoli Beef" and wings.
- orange chickenWe ordered the vegetable lo mein, BBQ pork fried rice, orange chicken, cream cheese wonton, and hot and sour soup. We just finished our meal and this is exactly the Chinese comfort food we've been searching for. We tried PF Changs a few nights ago (don't judge) and Fortune Cookie Express is hands down way better.
- chicken wingschicken wings from here and they were really good
- portionsI had a fantastic experience here. The portions were huge, the service was super friendly, and the options were great. While it might not be the freshest Chinese food, you should already know that.
- Chinese foodI've been going to this Chinese food place for years and consider it the best Chinese food place anywhere in the Clairemont area. The prices are the best, and the food is the best tasting.
- Orange ChickenThey have the best Orange Chicken
- Broccoli BeefHe loved the “Broccoli Beef”
- Chinese fast foodMy experience at this restaurant was exceptional! I found it to be the best Chinese fast food place in San Diego. I absolutely love this place, not only for the delicious food but also because the owner and staff are the nicest people I have ever met.
- beef broccoliI recommend the garlic fried chicken wings, orange chicken, beef broccoli, and mushrooms chicken from the steam tray. For orders from the kitchen (family size), I recommend the shrimp chop suey, shrimp and bean sprouts spicy, and kung pao shrimp.
- broccoli beefliterally the best broccoli beef I've ever had
Frequently criticized
- foodThe food itself does not look appetizing at all
- fortune cookieThe food was eh, and the water wasn't cold. Even the fortune inside the cookie was bad. There are much better places to eat.
- fried riceNot even the fried rice is tasty
- lunch specialcouldn't choose my lunch special
- portionsMy recent experience at this restaurant was quite disappointing. I found that the prices have doubled, while the portions are half of what they used to be. Furthermore, the quality of the food has gone down significantly.
- Broccoli beefBroccoli beef... inedible
- Chinese foodNot the best Chinese food
- Lo MeinLo Mein... inedible
- PF ChangsWe just finished our meal and this is exactly the Chinese comfort food we've been searching for. We tried PF Changs a few nights ago (don't judge) and Fortune Cookie Express is hands down way better. This is our new neighborhood Chinese takeout favorite.
- breaded chickenbreaded chicken used in dishes looks like tumors
If you're looking for generous servings of generally tasty Chinese comfort food, this spot often delivers. Just be aware that some experiences mention inconsistent quality or overly salty dishes, so manage your expectations for every item.
Service (6.8 out of 10)
mentioned by 56% of the guests
It seems service here is a bit of a mixed bag, with a 6.8 score indicating it's generally good, though customer satisfaction sits at a 64.2% mixed level. Many customers, based on 43 positive remarks, frequently praise the friendly service and fast service, often highlighting the family-owned feel and great customer service from the staff. However, not everyone has a smooth experience, with 18 negative comments pointing to areas needing attention.
Some have encountered rude attitude from staff, slow service, or even concerning hygiene practices. There have also been issues with delivery and order cancellations.
Service
67
Reviews
64%
Satisfaction
18
negative
6
neutral
43
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Family-run business
What people don't like
- Poor hygiene
- Rude attitude
- Slow service
Often praised
- serviceI had a fantastic experience here. The portions were huge, the service was super friendly, and the options were great. While it might not be the freshest Chinese food, you should already know that.
- customer servicethey have a very good customer service
- peopleThe people here are so kind and extremely gracious.
- staffsuper super friendly, they seem like they care a lot
- catering eventsThis restaurant has catered events for me and everyone always loves it
- conveniencecan't beat the convenience
- employeesemployees worked quickly but were willing to answer
- family businessFamily business so Mother is taking orders
- family ownedfamily owned
- family runIt's so good! Family run.
Frequently criticized
- serviceWhen served by a beautiful lady with her hair set up, the timing was right and I was not upset. However, I would advise against ordering with the other lady, as she does not know how to treat customers. I used to order the white curry chicken, kabob, and chicken wings.
- apologynot even an apology
- appchecked the app. It said it was delivered. It never was.
- attitudeRidiculous attitute
- counter staffgirl working the counter had the personality of the bottom of my shoe
- customer loyaltyI have been coming here for 10 years. But not anywhere
- customer serviceVery poor customers service
- deliveryIt said it was delivered. It never was.
- making my plateshe went right back to making my plate
- mom and auntSo why only four stars? The conversation right in front of me, in English, between mom and aunt(?) about how much to charge me for four kabobs. Two for one price or four at a different price each – why charge for four singles when two doubles are cheaper?
If youre looking for a quick, friendly, family-run spot, youll likely have a good experience. Just be aware that service can sometimes be inconsistent, with a few reports of rudeness or hygiene concerns. It might be worth trying, but keep your expectations balanced.
Ambience (6.7 out of 10)
mentioned by 15% of the guests
When it comes to the vibe, this spot has some real charm! Many folks appreciate the cleanliness of the tables and floors, often calling it a hidden gem for peace and quiet. Its also noted for being "easy to get in and out.
" With 9 positive remarks out of 15 total, the atmosphere scores a 6.7, indicating its not bad but not great, and customer satisfaction sits at a 60% mixed bag. However, its not all sunshine and rainbows. A few guests mentioned issues with the "parking lot, " specifically how people drive, so be careful there.
Some also felt the "atmosphere" seemed "dragged out unhappy, " and one even thought the "place doesn’t live up to its name. " These 3 negative comments out of 15 suggest theres a little room for improvement.
Ambience
15
Reviews
60%
Satisfaction
3
negative
3
neutral
9
positive
Rating distribution
What people like
- Clean tables, floors
- Hidden gem vibe
- Peace and quiet
What people don't like
- Tricky parking lot
- Uninviting atmosphere
Often praised
- atmosphereAtmosphere:5
- hidden gemThis place is a hidden gem
- cleanlinessVery clean
- easy to get in and outEasy to get in and out of the restaurant
- parkingThe price is good, and the food is tasty. Parking is easy.
- peace and quietperfect place if you want peace and quiet
- tables and floorTables and floor are clean
Frequently criticized
- atmosphereatmosphere seems to be dragged out unhappy
- parking lotPeople seem to forget how to drive in the parking lot, so be careful.
- place nameplace doesn’t live up to its name
If youre seeking a clean, quiet spot thats easy to access, this place could be a decent option, especially if you don't mind a potentially tricky parking lot. Just manage your expectations for a truly vibrant atmosphere, and you might find your own little hidden gem.
Value (7.4 out of 10)
mentioned by 46% of the guests
When it comes to value, this spot generally hits the mark! With a solid score of 7.4 and customer satisfaction at 74.4%, many diners rave about the affordable options and great value. Out of 43 comments, 32 highlight the reasonable price and generous portions, often leaving you with leftovers or enjoying a good combo meal.
However, not everyone is thrilled, with 9 comments expressing concerns. Some feel the price has gone up, with mentions of raised prices making it not worth it for certain items. A few even noted portions shrinking while costs increased, leading to disappointment and a feeling of being overcharged.
Value
43
Reviews
74%
Satisfaction
9
negative
2
neutral
32
positive
Rating distribution
What people like
- Great overall value
- Affordable pricing
- Generous portions
What people don't like
- Recent price hikes
- Shrinking portions
- Perceived poor value
Often praised
- priceMy experience at this restaurant was very positive. I found the servings to be great and the food to be tasty, all at a low price. It's a great option if you're looking to satisfy a craving while also supporting a local business.
- pricesI had the best Chinese food ever. The prices are fantastically cheap for the generous amount of food you receive.
- valueMy experience at this Chinese restaurant was fantastic. I've tried many Chinese spots, but this one truly stands out for its awesome value and excellent taste.
- affordabledefinitely affordable
- affordable Chinese fast foodWhile it might not be the freshest Chinese food, you should already know that. This place is a must-visit for those looking for affordable Chinese fast food to take out.
- combo mealMy experience at this restaurant was very positive. They offer a very good bargain on a combo meal, and the food is consistently good. I particularly enjoyed the Orange Chicken Parts.
- costthe food and cost are good
- dinner for 4You can get a whole dinner for 4 for $40.
- good valueStill a really good value
- great valueleaving us with plenty of leftovers - great value!
Frequently criticized
- pricewhy the hell would you charge me for four singles when two doubles are cheaper
- pricesMy recent experience at this restaurant was quite disappointing. I found that the prices have doubled, while the portions are half of what they used to be. Furthermore, the quality of the food has gone down significantly.
- food pricesfood prices went up like not worth it
- food samplecharge me full price for one food sample
- items and a drink2 Items and a drink $18.60
- lost dollarWe are fortunate to still have this restaurant in Clairemont after all these years, and it seems popular. Edit: I updated one star because I didn't want to drag the rating down, but I'm still not real happy over that lost dollar.
If you're hunting for a deal and generous portions, this place often delivers fantastic value. Just be aware that some recent price adjustments have left a few diners feeling less enthusiastic, so check the menu before you commit.
How are the prices at Fortune Cookie Express?
You’re looking at roughly 19 per person – reported by 35 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests find themselves in this sweet spot, though there are a few options for both cheaper bites and slightly more premium experiences.
Here’s a quick look at what guests spend per person, based on the latest 35 reviews.
How this restaurant’s value stacks up against similar spots in San Diego.
Overall, we think the pricing here feels quite fair for a Chinese restaurant in San Diego. It offers good value for a mid-range experience.
Customer Reviews: what people think about Fortune Cookie Express
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
1
Terrible Food, Never Again
My experience at this restaurant was extremely disappointing. I arrived at 3 pm, and the food was so dry and stale. My kids, who are usually not picky, said it wasn't even "mid" and they don't want to eat from there ever again.
I had to try their food myself, and it was so gross. We ended up tossing the food, taking the loss, and ordering something else from another Chinese food restaurant.
- food1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Authentic Kung Pao Chicken in San Diego!
My experience at this restaurant was fantastic, especially regarding the food. The food is always great, and I love the good variety they offer. I particularly enjoyed their Kung Pao Chicken; it's the only place in San Diego I’ve found that actually makes it authentically by using Sichuan peppercorn oil, resulting in mouth-numbing deliciousness.
- food10
- good variety9
- Kung Pao Chicken10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Great Buffet Experience!
This buffet is a new go-to! While there's always a chance your favorite item might be low, I found they were consistently restocking with fresh food. The employees worked quickly but were also willing to answer all my questions.
I am so pleased with my experience!
- fresh food9
- employees9
- restocking8
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Hidden Gem: Best Food in SD!
I've been coming here for 15 years, and it's truly a hidden gem in San Diego. This family-owned establishment serves great food. Hands down, it's the best in SD.
- great food10
- best in SD10
- hidden gem9
Price per Person
- $11–$20
Visit Type
- Delivery
Group Type
- Friends
Group Size
- Small Group
Service Type
- Takeout
Noise Level
- Moderate
3
Disappointing experience, no fortune cookie
My experience at this restaurant was disappointing. There was no fortune cookie in the bag for takeout, and the place 😞 doesn’t live up to its name. The food and service were average, rated 3 out of 5, while the atmosphere was better at 4.
The noise level was moderate.
- food6
- service6
- atmosphere7
- fortune cookie2
- place name2
What Fortune Cookie Express offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Small plates
- Quick bite
Dining options
- Dinner
- Lunch
- Catering
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
Is Fortune Cookie Express accessible for everyone?
Yes, Fortune Cookie Express prioritizes accessibility. You’ll find a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable experience for all guests.
What dining options does Fortune Cookie Express offer?
Fortune Cookie Express provides flexible dining options to suit your schedule. You can enjoy lunch or dinner, and they also offer catering services for your special events.
How does Fortune Cookie Express rate overall?
Fortune Cookie Express holds a solid overall score of 7.3. Its Food is rated (7.5), Value (7.4), Service (6.8), and Ambience (6.7), indicating a generally good experience for most patrons.
What do customers appreciate most about Fortune Cookie Express?
Many customers frequently praise the restaurant’s value, noting the low price for generous portions. The food is also a highlight, with many finding it delicious and satisfying, particularly items like Orange Chicken.
Are there any common complaints about Fortune Cookie Express?
Some patrons have reported issues with service consistency, mentioning specific staff members with a less-than-ideal attitude. There are also occasional comments regarding the visual appeal of some dishes and the general atmosphere.