oChef » Mr Lu’s – Seattle

Mr Lu's - Seattle

Hamburger Restaurant Mr Lu's in Seattle
Photo from Mr Lu’s
How do the guests rate it?
Mr Lu's at a glance
Seattle University Heights
$$
Price per Person $11–$20
mentioned by 55 of the guests
#212 out of 858 places to eat in Seattle
#3 Hamburger-Restaurant out of 24 in Seattle
Excellent
8.1 out of 10
8.5
Food
8.5
Service
5.7
Ambience
7.6
Value
350

Reviews

84.3%

Satisfaction

Often praised
  • Quality food
  • Good value
  • Friendly service
Frequently criticized
  • Uncleanliness
  • Ambience issues
  • Food inconsistency

The restaurant Mr Lu’s Burgers & Seafood in Seattle’s University Heights neighborhood is a popular Hamburger Restaurant. It offers a casual atmosphere perfect for a quick bite.

The spot is good for kids and provides various service options including no-contact delivery and dine-in.

Overview: Introducting Mr Lu's

Mr Lu’s offers a compelling experience, primarily driven by its consistently delicious food and a reputation for being a great bargain. Many appreciate the warm, friendly staff who contribute to a welcoming atmosphere, making it a local favorite for many years.

However, the dining environment presents some notable drawbacks. Patrons have occasionally reported issues with cleanliness, including a dirty bathroom and greasy dining tables , which can detract from the overall experience.

Excellent
8.1 out of 10
350

Reviews

84.3%

Satisfaction

43

negative

12

neutral

295

positive

Mr Lu’s garners a strong overall 8.1 score, with customer satisfaction at a solid 84.3%, indicating a largely positive reception among its patrons. This assessment is drawn from 350 customer remarks, with a significant majority of 295 positive observations against 43 negative ones.

The restaurant truly shines in its Food (8.5) and Service (8.5), both rated as excellent. The Value (7.6) also stands out as good, offering reasonable pricing for the quality.

The primary area for improvement appears to be the Ambience (5.7), which registers as average.

What people like
  • Delicious, varied food
  • Fast, friendly service
  • Excellent value
What people don't like
  • Unclean dining environment
  • Bathroom maintenance issues
  • Inconsistent food quality

For those prioritizing excellent food and attentive service at a reasonable price, Mr Lu’s is a solid choice. While the dining environment might not always be pristine, the core offerings often outweigh these concerns, making it a worthwhile stop for a satisfying meal.

With a strong recommendation score of 8.3, Mr Lu’s is certainly worth considering if you’re seeking a casual spot with great food and value, and are willing to overlook some minor aesthetic imperfections.

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Verdict: Our expert take on Mr Lu's

Food (8.5 out of 10)

mentioned by 98% of the guests

When it comes to the food here, youre generally in for a treat! With a solid score of 8.5 and customer satisfaction at a fantastic 89.7%, its clear most diners are leaving happy. Out of 232 customer remarks, a whopping 208 were positive, frequently praising items like the Phoenix Fries, Blackened Salmon Sandwich, and the Huge portions that make for a best meal.

However, not every bite is perfect, as 19 negative comments indicate. Some experiences mentioned a fishy smell in the salmon, black rotten lettuce, or food that was soggy and had lots of grease. While these instances are few, they highlight areas where consistency could be improved.

8.5 Food

232

Reviews

89%

Satisfaction

19

negative

5

neutral

208

positive

Rating distribution
What people like
  • Amazing burgers
  • Fantastic Phoenix Fries
  • Generous portions
What people don't like
  • Fishy salmon
  • Rotten lettuce
  • Greasy, soggy

Often praised

  • food
  • burgers
  • fries
  • burger
  • fish and chips
  • portions
  • Food
  • Phoenix fries
  • salmon
  • Cajun burger

Frequently criticized

  • fish and chips
  • food
  • Poutin
  • black rotten lettuce
  • flavor
  • freezer food
  • fried chicken breast sandwich
  • fries
  • gravy
  • grilled onion

If you're looking for a place with generally delicious food and generous servings, especially their acclaimed burgers and fries, this spot is definitely worth a try. Just be mindful that a few diners have encountered issues with freshness or greasiness, so set your expectations accordingly.

Service (8.5 out of 10)

mentioned by 44% of the guests

It sounds like the service here is generally a real highlight! With an impressive score of 8.5 and customer satisfaction soaring at 90.7%, its clear that most diners have an excellent experience. Based on 49 positive comments out of 54, guests frequently praise the "staff" for being "friendly" and "attentive, " often highlighting the "owner" for their personal touch and care.

However, its not entirely without a hitch, as 4 negative comments point out. There have been isolated concerns, specifically regarding a lady at the cash register and issues with handling refunds or exchanges. While these instances are few, they suggest that consistency in customer issue resolution could be an area for review.

8.5 Service

54

Reviews

90%

Satisfaction

4

negative

1

neutral

49

positive

Rating distribution
What people like
  • Friendly staff
  • Attentive service
  • Caring management
What people don't like
  • Cashier disputes

Often praised

  • service
  • staff
  • Service
  • people
  • Friendly's service
  • Yung
  • attentive
  • business
  • call ahead
  • care about you

Frequently criticized

  • lady at cash register
  • lady cashier
  • money back
  • weird guy outside

If youre looking for a place where the staff genuinely cares and provides a friendly, attentive experience, this spot is definitely worth trying. While there have been a couple of isolated hiccups with cashier interactions, the overwhelming positive feedback suggests youre in for some excellent service.

Ambience (5.7 out of 10)

mentioned by 33% of the guests

When it comes to the vibe, this spot is a bit of a mixed bag, landing an average score of 5.7 with 45.9% customer satisfaction. Many appreciate the cozy, mom and pop feel and kid-friendliness, often highlighting the atmosphere and even a well-kept fishtank as enjoyable touches. Based on 17 positive remarks out of 37 total, it seems many find the place worth a visit for its unique charm.

However, there are some noticeable downsides, with 15 negative comments pointing to issues like difficult parking and concerns about the bathroom cleanliness. Some even mentioned cockroaches and flies, along with furniture that needs an update, suggesting the place could use some attention to its overall upkeep.

5.7 Ambience

37

Reviews

45%

Satisfaction

15

negative

5

neutral

17

positive

Rating distribution
What people like
  • Cozy mom-and-pop feel
  • Kid-friendly atmosphere
  • Enjoyable fishtank
What people don't like
  • Dirty bathrooms
  • Pest issues
  • Outdated furniture

Often praised

  • atmosphere
  • Atmosphere
  • ambience
  • busy diner atmosphere
  • exceptional small business
  • favorite restaurant
  • fishtank
  • kid-friendliness
  • mom and pop feel
  • place

Frequently criticized

  • Bathroom
  • Styrofoam containers
  • atmosphere
  • atmosphere inside
  • bathroom
  • burger place
  • business
  • cockroaches
  • dining table
  • furniture

If youre looking for a casual, unpretentious spot with a homey feel and dont mind overlooking some cleanliness issues or parking challenges, it might be worth a try. However, if a pristine environment and modern amenities are high on your list, you might find yourself disappointed.

Value (7.6 out of 10)

mentioned by 32% of the guests

When it comes to value, this spot truly shines! Customers are quite happy, with a strong 77.8% satisfaction rate and a good score of 7.6. Many of the 21 positive comments praise the great value, bargain prices, and inexpensive burger options, often noting the generous portions for the money.

It seems you get a lot of bang for your buck here. However, not everyone agrees, as 5 opinions suggest some items can be pricey or overpriced. A few felt the prices are far too high for what's offered, particularly regarding the burger.

While the majority find it a steal, a small number of diners found the cost a bit steep for their liking.

7.6 Value

27

Reviews

77%

Satisfaction

5

negative

1

neutral

21

positive

Rating distribution
What people like
  • Great value
  • Inexpensive burgers
  • Generous portions
What people don't like
  • Can be pricey
  • Burgers overpriced

Often praised

  • price
  • prices
  • bargain
  • budget place
  • inexpensive burger
  • meal
  • money
  • pricing
  • value
  • value for money

Frequently criticized

  • price
  • burger
  • prices

If youre looking for a place where your money goes far, especially for a tasty burger and generous portions, this spot is definitely worth checking out. While a few found it a bit expensive, most agree its a fantastic deal, offering great value for a casual meal.

How are the prices at Mr Lu's?

You’re looking at roughly 20 per person – reported by 55 diners. That puts it squarely in the $11–$20 category. For a Hamburger Restaurant, that’s comfortably mid-range: not a steal, but not bank-breaking either.

Most folks (37 out of 55, to be exact!) are spending right in this sweet spot, showing prices really cluster around this average. While a few go for cheaper options and some splurge a bit, the main experience is right here.

Here’s a quick look at what guests spend per person, based on the latest 55 reviews.

How this restaurant’s value stacks up against similar spots in Seattle.

Considering it’s a Hamburger Restaurant, the pricing feels quite fair. We think it offers a good balance for a satisfying meal without breaking the bank.

Customer Reviews: what people think about Mr Lu's

Visit Type
  • Casual Outing
Service Type
  • Dine-in
Kira B.
Review date: 10/20/2025
3
Friendly staff, but soggy food and high prices
My experience at this restaurant was mixed. The staff was really friendly, which was a definite plus. However, the food was quite disappointing; it was soggy and mid. Considering the quality of the food, the prices were far too high for what you get.
  • staff8
  • food3
  • prices2
Visit Type
  • Food Exploration
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Dine-in
Noise Level
  • Moderate
B- L.
Review date: 10/08/2025
1
Cockroaches Found, Walked Right Out
I was initially drawn to this burger place by a 4. 5-star review and was eager to try it. Upon entering, the lady behind the counter was on the phone. While I waited and looked at the menu, I suddenly saw cockroaches – two of them! I was shocked and immediately told the lady to get off the phone, emphasizing the need for a deep clean and sanitization due to pests. I walked right out, completely unimpressed as a first-time patron. This burger place is not clean.
  • cockroaches1
  • business1
  • burger place1
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Group Size
  • Solo
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Laurence W.
Review date: 07/24/2025
8
Garlic Fries a Must-Try!
My experience at this restaurant was highlighted by the absolutely delicious garlic fries – they were SO good and not overwhelming! I also tried the blackened and Hawaiian salmon burgers. While both were okay, I was hoping for a bit more flavor. However, the portion of salmon was awesome, and the great sauce was a definite plus 🕺.
  • garlic fries10
  • blackened salmon burger6
  • Hawaiian salmon burger6
  • flavor4
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Dinner
A. F.
Review date: 07/16/2025
9
Best Fish and Chips, Great Atmosphere!
My experience at this restaurant was fantastic! I had the best fish and chips in the neighborhood, and the portion size was incredibly generous. The fishtank in the restaurant is also well-kept and even features anemones, which I consider a secret sign of a good establishment. The food, service, and atmosphere all received a perfect score.
  • fish and chips10
  • portion10
  • fishtank9
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Stephen J.
Review date: 07/05/2025
9
Fantastic Burger and Fries!
I went in for a burger and fries on a whim. My experience was fantastic, especially considering the price and portion. If I am back in the area, this will definitely be a place I stop for sure.
  • burger and fries9
  • price9
  • portion9

What Mr Lu's offers

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible seating

Crowd

  • Family-friendly
  • Groups
  • College students

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids

Popular for

  • Dinner
  • Lunch
  • Solo dining

Amenities

  • Restroom
  • Free Wi-Fi
  • Wi-Fi

Offerings

  • Quick bite

Dining options

  • Dinner
  • Lunch
  • Dessert

Service Options

  • No-contact delivery
  • Takeout
  • Delivery
  • Dine-in

Parking

  • Usually somewhat difficult to find a space

Atmosphere

  • Casual

FAQs

What service options are available at Mr Lu's Burgers & Seafood?
Mr Lu’s Burgers & Seafood offers a range of convenient service options, including no-contact delivery, standard delivery, takeout, and dine-in for those who prefer to enjoy their meal on-site.
While Mr Lu’s Burgers & Seafood is a popular spot in University Heights, parking can usually be somewhat difficult to find in the immediate vicinity, so planning ahead is advisable.
Mr Lu’s achieves a strong 8.1 overall score, with high marks for Food (8.5) and Service (8.5), good Value (7.6), but an average Ambience (5.7).
Customers frequently praise the burgers, especially the Cajun burger and blackened salmon burger , along with Phoenix fries and fish and chips .
Some patrons have noted issues with the Ambience, mentioning dirty bathroom conditions, greasy dining tables , and occasional cockroaches .
Loading map…
Location
4752 University Wy NE, 98105 Seattle
Opening hours
Monday – Saturday
11:00 AM – 9:00 PM
Sunday
Closed