Highlights
- Great coffee
- Great tea selection
oChef » Starbucks – Seattle
Starbucks - Seattle
Photo from Starbucks
Starbucks at a glance
Seattle Van Asselt
- ☕ Café
$$
Price per Person $11–$20
mentioned by 49 of the guests
#811 out of 858 places to eat in Seattle
#83 Café out of 84 in Seattle
Average
4.9 out of 10
Food
Service
Ambience
Value
300
Reviews
36.3%
Satisfaction
Often praised
- Delicious drinks
- Friendly staff
Frequently criticized
- High prices
- Inconsistent quality
The cafe Starbucks in Seattle’s Van Asselt neighborhood is your go-to spot for a fantastic coffee experience. You’ll find a casual yet trendy atmosphere perfect for a quick bite or a relaxing moment.
Known for its great coffee, this Seattle gem offers a welcoming vibe whether you’re grabbing a drink on the go or settling in for a while.
Overview: Introducting Starbucks
Starbucks offers a generally positive experience, often praised for its friendly staff and the consistently delicious drinks. Many find the environment clean and welcoming, making it a reliable spot for a quick stop.
However, some patrons express concerns about the perceived expensive pricing and occasional issues with product availability, leading to an inconsistent experience for certain items. Parking can also be a point of frustration.
Average
4.9
out of 10
300
Reviews
36.3%
Satisfaction
165
negative
26
neutral
109
positive
Starbucks holds an overall score of 4.9, placing it in the average range. However, customer satisfaction sits at a lower 36.3%, indicating a notable gap between general performance and how satisfied patrons feel.
This suggests that while many aspects are acceptable, a significant portion of customers leave less than thrilled. Looking closer, Food (4.9) and Service (4.9) both achieve average marks, with Ambience (5.4) slightly above average, often noted for being clean.
The primary drag on overall sentiment appears to be Value (3.1), which customers frequently find lacking. These insights are drawn from 300 customer observations, including 109 positive and 165 negative remarks.
What people like
- Delicious drinks and food
- Friendly, efficient staff
- Clean, positive atmosphere
What people don't like
- High prices
- Inconsistent drink quality
- Parking and Wi-Fi issues
With a recommendation score of 5.2, Starbucks presents a mixed bag. If you prioritize a quick, friendly interaction and a generally reliable beverage in a clean setting, it often delivers.
However, be mindful of potential inconsistencies. For those sensitive to pricing or seeking a consistently perfect order, you might find the experience occasionally disappointing.
It’s a convenient option, but perhaps not one to go out of your way for if other choices are available.
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Verdict: Our expert take on Starbucks
Food (4.9 out of 10)
mentioned by 55% of the guests
When it comes to the food and drink here, there's a bit of a mixed bag, based on 76 opinions. Many folks enjoyed the food, drinks, coffee, and snacks, with 26 positive remarks highlighting delicious options and excellent coffee. However, the overall score sits at an 4.9, indicating an average experience, which contrasts with the 34.2% customer satisfaction, suggesting some real frustration.
On the flip side, 40 negative comments point to significant issues. Customers frequently encountered unavailable items, a lack of pastries, and inconsistent drink fills. There were also complaints about complicated drinks often being prepared incorrectly, making for a less-than-ideal experience for many.
Food
76
Reviews
34%
Satisfaction
40
negative
10
neutral
26
positive
Rating distribution
What people like
- Good food options
- Excellent coffee
- Great drink quality
What people don't like
- Items often unavailable
- Inconsistent drink fills
- Complicated drinks wrong
Often praised
- foodthe food was also excellent
- coffeeBonus points for the good coffee
- drinkMy experience at this Starbucks was outstanding. The barista made my drink exactly how I asked, and it was freaking delicious. I love this Starbucks!
- StarbucksThis was my second visit this year, and it seems like every time I come, they are closed inside, not allowing anyone in. As a truck driver, I can't use the drive-through, which is frustrating 🤬, but I do love Starbucks.
- amazing drinkAlways an amazing drink
- caffeine fixget my caffeine fix
- drinksthey were good drinks
- drinks and snacksOur drinks and snacks came out great
- fine Turkish ground coffeeserve me my fine Turkish ground coffee
- fresh tastingfresh tasting
Frequently criticized
- cupsThey are ALWAYS out of something. One day it’s chai, the next it’s CUPS, or pumpkin sauce. Once stuck in the drive thru or have fought for a spot in the lot, I end up feeling like I’m held hostage to order something I didn’t want in the first place.
- drinkmy drink was horrible
- Lattewhy isn't it full of Latte
- Plain Grande Vanilla lattePlain Grande Vanilla latte is now over $6.30
- caramel Frap coldsuppose to be a caramel Frap cold, they gave me hot
- chaiThey are ALWAYS out of something. One day it’s chai, the next it’s CUPS, or pumpkin sauce. Once stuck in the drive thru or have fought for a spot in the lot, I end up feeling like I’m held hostage to order something I didn’t want in the first place.
- chai latteI cannot have sugar. I asked for chai tea with coconut milk and received an overtly sweetened chai latte. Unfortunately, the restaurant is located next to the highway, so by the time I took a drink, it was too late to turn around.
- complicated drinksMy friend and I began to order a complicated drinks
- crackers & cheese setslack of crackers & cheese sets
- cup of coffeeruin a $7 cup of coffee
If you're looking for a quick coffee or a simple snack, you might find something enjoyable. However, be prepared for potential disappointment with item availability and drink consistency, especially if you have specific or complex orders.
Service (4.9 out of 10)
mentioned by 88% of the guests
Lets talk service! While the overall customer satisfaction sits at a rather low 35.9%, there are definitely some bright spots, contributing to an average score of 4.9. Many of the 55 positive comments out of 153 total highlighted the staff for their professionalism, attentive nature, and impressive speed.
Guests frequently mentioned cheerful baristas and specific employees like Ms. Mary and Jackie for their exceptional kindness and fast service. However, the experience isnt always smooth sailing. With 87 negative comments, many pointed to frustrating wait times and slow service, especially in the drive-thru.
Issues like rude worker behavior, poor customer service training, and general staff inconsistencies also frequently came up, leading to dissatisfaction with order accuracy and basic communication.
Service
153
Reviews
35%
Satisfaction
87
negative
11
neutral
55
positive
Rating distribution
What people like
- Exceptional employees
- Fast service
- Friendly, attentive team
What people don't like
- Rude staff
- Slow service
- Poor communication
Often praised
- staffEven though it's nowhere near where I live, I drive there just because I love it so much. I have never had a terrible interaction with any of the staff. They always seem like they are having the best day ever, which must be hard to do when working in direct service.
- customer serviceMy experience at this restaurant was positive, largely due to its great location and easy parking. The friendly customer service also stood out. I would love it even more if they were open 24 hours.
- serviceMy experience at the restaurant was positive regarding the staff and service. The employees were very nice and the service was great. However, I gave 4 stars instead of 5 for two reasons: the Plain Grande Vanilla latte is now over $6.
- employeesMost employees are friendly. My experience at this Starbucks has been disappointing due to inconsistent drink fills.
- baristasI will not be returning to this location until management improves. I love the baristas here; they are definitely going through a hard time without two weeks' pay.
- staff attitudeall having the best day ever all the time
- AnthonyHe was so so friendly and professional
- Jackycashier Jacky was welcoming with a smile
- MaryMary was so friendly and nice
- Ms. Marycheerful customer service from one of your employees named Ms. Mary
Frequently criticized
- servicetold there was no sweet cream then when I asked for whole milk I was told there was no whole milk
- drive thruMy experience today at the drive-thru was frustrating. I chose it because it wasn't busy, but there were two cars ahead of me.
- employeesThe employees were so uncomfortable
- staffI usually enjoy coming to this Starbucks for my caffeine fix and quick, yummy snacks. However, a 6'5" tall guy with a mohawk and a long scar on his elbow was rude, racist, and disrespectful towards me. I am unsure if I will return to this location as this behavior is unacceptable and is causing Starbucks to lose customers.
- waiting timepeople came, ordered and got their orders before me
- employeeAn employee named Tara... was extremely rude.
- managerthe manager at this location named Sonny mistreats the workers
- mobile orderwait in this crazy slow drive thru line to get your mobile order
- staff interactionthe gentleman just walked away.
- wrong drinkordered the wrong drink by mistake
If youre lucky, you might encounter some truly exceptional staff members who make your day. However, be prepared for potentially long waits and inconsistent service, as customer satisfaction is quite low. Its a bit of a gamble, so manage your expectations.
Ambience (5.4 out of 10)
mentioned by 39% of the guests
When it comes to ambience, this spot offers a bit of a mixed bag, with a score of 5.4 (average) and customer satisfaction sitting at 44.3% (mixed). Based on 61 customer comments, 27 were positive, highlighting a generally clean environment, good location, and convenient parking. Many appreciate the overall atmosphere and vibe, often noting good music.
However, 30 negative comments point to some significant drawbacks. Issues like a loud environment, challenging parking situations, and problematic restrooms, including toilets that flush unexpectedly, can detract from the experience. Some also found the seating arrangements less than ideal, impacting comfort.
Ambience
61
Reviews
44%
Satisfaction
30
negative
4
neutral
27
positive
Rating distribution
What people like
- Clean environment
- Good location
- Pleasant vibe
What people don't like
- Loud environment
- Parking challenges
- Restroom issues
Often praised
- atmosphereThis location is great… in theory. It’s really big inside and always clean, which contributes to a positive atmosphere. However, the drive thru is often full, and trying to turn into the parking lot means watching more people turn in from the other direction while you continue to wait.
- parkingMy experience at this Starbucks was typical for the chain. There's plenty of parking and seating available. It's conveniently located right close to a busy road.
- cleanThe place was convenient and clean
- cleanlinessMy experience at the Starbucks right by the airport was very positive. The place was very clean and the employees were fantastic. I would definitely recommend this location.
- musichad good music playing
- Starbucks drive-thruAn odd Starbucks drive-thru oasis
- clean storeThe store was clean
- convenientThe place was convenient and clean
- environmentNeat and clean environment.
- gender neutral bathroomshas four gender neutral bathrooms
Frequently criticized
- bathroomneeded a safe bathroom away from downtown
- parkingHowever, the drive thru is often full, and trying to turn into the parking lot means watching more people turn in from the other direction while you continue to wait. If you decide to instead go inside, you’re likely to find little to no parking. My biggest critique, however, is that I have literally never gone to this location and ordered successfully.
- Wi-FiWi-fi is hit and miss.
- blinds on windowsNo blinds on windows.
- blocked inyou could get blocked in fairly easily
- coffee shopMy experience at this restaurant was at a very busy location with very fast and courteous staff. They provided plentiful seating, but I would not classify this as a comfortable coffee shop. Parking can sometimes be an issue.
- corporate restaurant experiencemost disappointing of any corporate restaurant experience
- customer behaviorsaw that guy punch someone in the store
- employee hand wash stationsemployee hand wash stations by the coffee makers so maybe they feel it's ok to have dirty hands
- flushthe toilet would flush. This resulted in a noticeable spray of water
If youre looking for a clean spot with a decent vibe and dont mind potential parking hassles or a noisy atmosphere, it might be worth a visit. However, be prepared for a potentially mixed experience, especially if quiet comfort or perfect restrooms are high on your priority list.
Value (3.1 out of 10)
mentioned by 12% of the guests
When it comes to value, theres a lone voice among 10 customer remarks, suggesting that investing in higher pay could attract better staff. While this is a thoughtful point, it stands in stark contrast to the overall sentiment, as the score for value sits at a rather poor 3.1, and customer satisfaction is a low 10%. It seems this single positive opinion isnt enough to sway the general perception.
Unfortunately, the overwhelming feedback paints a picture of disappointment. With 8 negative remarks, many customers felt they simply wasted money and found things expensive, citing issues like a $7 cup of coffee and a creamer charge. Its clear that many are struggling with the perceived cost versus what they receive, feeling that the total wasnt worth it.
Value
10
Reviews
10%
Satisfaction
8
negative
1
neutral
1
positive
Rating distribution
What people like
- Higher pay for staff
What people don't like
- Feels like wasted money
- Too expensive overall
- Unexpected creamer charge
Often praised
- higher payhigher pay to hire good people
Frequently criticized
- $7 cup of coffeeruin a $7 cup of coffee
- Priceonly had $2.67 in my pocket
- creamer chargecharged to add creamer
- expensiveIt’s bad enough how expensive it’s getting
- offer of a discountdoesn't come with a offer of a discount
- totalthe total was 11.35
- wasted moneyjust wasted money
- worth itJust not worth it
If youre someone who prioritizes getting good bang for your buck, you might want to proceed with caution. The general consensus suggests that the pricing here feels steep, and many customers walk away feeling like theyve overspent. Its probably not the place if youre looking for great value.
How are the prices at Starbucks?
You’re looking at roughly 14 per person – reported by 49 diners. That puts it in the $11–$20 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests tend to spend in the $1–$10 or $11–$20 range, showing a clear focus on affordable options, though a few folks do splurge a bit more.
Here’s a quick look at what guests spend per person, based on the latest 49 reviews.
How this Cafe’s value stacks up against similar spots in Seattle.
Overall, for a Cafe in Seattle, we think the pricing feels pretty fair. It offers good value for those looking for a mid-range option, with plenty of choices that won’t break the bank.
Customer Reviews: what people think about Starbucks
Visit Type
- Regular Visit
Service Type
- Dine-in
2
Uncomfortable Experience with Manager's Actions
My experience at this restaurant was unsettling. I witnessed a customer, who I believe is a regular known for using five raw sugar packets, punch another person inside the store. Shockingly, the manager then proceeded to give the aggressor a free drink.
This incident made the employees, including myself, feel very uncomfortable.
- manager2
- employees3
- customer behavior1
Price per Person
- $1–$10
Visit Type
- Family Dinner
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
2
Disappointing Corporate Experience
My experience at this Starbucks was incredibly disappointing, feeling like just another corporate restaurant. I'm tired of the impersonal, manager-by-computer vibe that corporate establishments often have. While we might be stuck with airlines for family gatherings, food experiences like this are just sad.
This was so sad.
- corporate restaurant experience2
- manager by computer feel2
- food2
Visit Type
- Tourist Experience
Service Type
- Dine-in
10
Clean Starbucks with Fantastic Employees
My experience at the Starbucks right by the airport was very positive. The place was very clean and the employees were fantastic. I would definitely recommend this location.
- cleanliness10
- employees10
Price per Person
- $1–$10
Visit Type
- Regular Visit
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Jackie's Kindness Made My Day
On a cold and wet early Friday morning, I visited the Starbucks in Georgetown. I realized I only had $2. 67 in my pocket as I approached the cashier.
I asked if that amount would get me any hot drinks. Without hesitation, the cashier, JACKIE, told me to put my money away. She quickly went to the customer's line and bought me a hot drink, then insisted I get a sandwich.
I knew then that this lovely and kind-hearted cashier was planning to pay for me. She insisted I get a sandwich, but I didn't want her to spend too much, so I ordered a round cheese danish she had introduced me to. Never in my life have I had someone do this for me.
As I'm writing this review, my heart feels softer, and I almost burst into tears thanks to her generosity and loving nature. I will never forget this rare moment, and it has now become a highlight in my life thanks to this amazing, caring cashier by the name of JACKIE! (Hopefully I spelled your name right).
Starbucks, JACKIE is the one reason that gives your company a good name now and for many more years. Thank you again, JACKIE. It's cold and wet out here, so I have to go, and I'll see you again.
'Til next time, have wonderful holidays to you and the rest of your crew at Starbucks here in Georgetown, WA state. Go JACKIE : D! @(--; -'----(Flower) *_~
- hot drinks10
- sandwich9
- round cheese danish9
- Price2
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
1
Ruined Coffee Experience
I had to change my review to one star. My experience was extremely negative. The $7 cup of coffee was ruined.
As of today, I will never buy another cup at Starbucks and I hope they go out of business.
- cup of coffee1
- $7 cup of coffee1
What Starbucks offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Solo dining
- Breakfast
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Quick bite
- Small plates
- Coffee
Dining options
- Seating
- Lunch
- Breakfast
- Dessert
Service Options
- Drive-through
- Delivery
- Onsite services
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Trendy
FAQs
What convenient service options does Starbucks in Seattle offer?
At Starbucks in Seattle, you have many convenient service options. You can use the drive-through, opt for delivery, or pick up your order via takeout or curbside pickup. Dine-in and outdoor seating are also available for you.
What kind of atmosphere and amenities can you expect at Starbucks in Van Asselt?
You’ll find a casual and trendy atmosphere at Starbucks in Van Asselt, perfect for any time of day. For your comfort, the cafe provides amenities like free Wi-Fi and clean restrooms. You can even bring your dog to enjoy the outdoor seating area.
How does Starbucks generally perform?
Starbucks earns a 4.9 overall score, with strong marks for Food (4.9), Service (4.9), and Ambience (5.4). However, Value (3.1) lags behind.
What do customers appreciate most about Starbucks?
Many customers highlight the friendly staff and the generally delicious drinks. The clean environment and convenient locations are also frequently mentioned positives.
What are common complaints about Starbucks?
Frequent concerns include the perception of high prices and issues with product availability, like being out of certain ingredients. Some also report inconsistent drink preparation and occasional parking difficulties.