oChef » Metropolitan – Seattle

Metropolitan - Seattle

Deli Metropolitan in Seattle
Photo from Metropolitan
How do the guests rate it?
Metropolitan at a glance
Seattle First Hill
$$
Price per Person $11–$20
mentioned by 21 of the guests
#133 out of 858 places to eat in Seattle
#4 Deli out of 15 in Seattle
Excellent
8.4 out of 10
8.1
Food
9.2
Service
8.5
Ambience
7.8
Value
214

Reviews

90.7%

Satisfaction

Often praised
  • Friendly staff
  • Clean atmosphere
  • Fresh food
Frequently criticized
  • Food inconsistency
  • Specific food issues
  • Staff attention

The café in Seattle’s vibrant First Hill neighborhood, Metropolitan, offers a welcoming spot where you can easily grab a bite. You’ll find this convenient deli at 514 Terry Ave, making it a go-to for quick and satisfying meals.

Plus, you’ll appreciate that the entrance is wheelchair accessible, ensuring everyone can enjoy what’s on offer at Metropolitan Deli&Cafe first Hill.

Overview: Introducting Metropolitan

Metropolitan offers a welcoming experience, often highlighted by its friendly staff and a generally pleasant atmosphere. Many appreciate the fresh options available, from a solid breakfast burrito to well-regarded sandwiches and coffee, making it a convenient stop for a quick bite or grocery needs.

While much is positive, some patrons have noted inconsistencies with certain food items, like an Americano not being hot enough or concerns about the freshness of some prepared dishes. There have also been minor issues with staff attention during specific times.

Excellent
8.4 out of 10
214

Reviews

90.7%

Satisfaction

18

negative

2

neutral

194

positive

Metropolitan generally performs well, earning a solid 8.4 overall. This is supported by an impressive 90.7% customer satisfaction rate, indicating that most visitors leave pleased with their experience.

These insights are drawn from a substantial 214 customer opinions, with a strong lean towards positive feedback, comprising 194 positive remarks against just 18 negative ones. Digging deeper, Service stands out as excellent (9.2), with staff consistently praised for their helpfulness.

The Ambience also contributes positively (8.5), offering a clean and convenient setting. Food receives a good score (8.1), though some specific items occasionally miss the mark.

Value is also considered good (7.8), with many finding prices reasonable for the quality and convenience.

What people like
  • Friendly, helpful staff
  • Clean, convenient atmosphere
  • Fresh food options
What people don't like
  • Inconsistent food quality
  • Specific food issues
  • Staff attention lapses

Metropolitan presents itself as a reliable spot, particularly for its attentive service and pleasant environment. With a strong 8.7 recommendation score, it’s clear that many patrons find it a worthwhile visit for everyday needs, especially if you value a friendly interaction and a clean space.

If you’re seeking a convenient place with generally good food and excellent service, Metropolitan is a solid choice. While some food items might occasionally fall short of expectations, its overall positive attributes make it a dependable option for a quick meal or grocery run.

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Verdict: Our expert take on Metropolitan

Food (8.1 out of 10)

mentioned by 96% of the guests

When it comes to the food, this spot generally hits the mark with a solid 8.1 score and an impressive 89.1% customer satisfaction. Many patrons rave about the fresh food, the excellent hot food bar, and the wide variety of delicious sandwiches and drinks available. With 115 positive remarks out of 129, it's clear that most diners are leaving happy and well-fed.

However, a smaller number of 14 negative comments point to some areas for improvement. Issues occasionally arise with untoasted bagels, mushy sandwiches, or the use of processed cheese. Some experiences also mention inconsistent quality, with food sometimes tasting reheated or not as fresh as expected, suggesting some variability in execution.

8.1 Food

129

Reviews

89%

Satisfaction

14

negative

0

neutral

115

positive

Rating distribution
What people like
  • Fresh, varied food
  • Delicious hot options
  • Great drink selection
What people don't like
  • Inconsistent food quality
  • Subpar sandwich preparation
  • Questionable ingredient quality

Often praised

  • food
  • coffee
  • breakfast burrito
  • bibimbap
  • fresh food
  • hot food bar
  • sandwich
  • sandwiches
  • teriyaki
  • "snow white" seasoning

Frequently criticized

  • Americano
  • Boars Head Brand meat
  • cheddar cheese
  • chow mein noodles
  • consistently good food
  • food
  • fried chicken
  • lox
  • meats, cheese, avocado and tomatoes
  • processed cheese food

If youre looking for a place with a great selection of fresh and hot food options, youll likely be pleased. Just be aware that while the food is generally good, there might be occasional inconsistencies in preparation or ingredient quality.

Service (9.2 out of 10)

mentioned by 76% of the guests

When it comes to service, this place truly shines, boasting an excellent score of 9.2 and an impressive 94.4% customer satisfaction! Out of 54 remarks, a whopping 51 rave about the incredibly friendly and welcoming staff who efficiently and politely cater to customers. Many appreciate the kind and friendly team, with special shout-outs to Peter's energy and positivity.

However, a couple of observations, accounting for just 2 negative remarks, suggest minor hiccups. Some customers noted issues with staff attention, specifically regarding store opening hours, where staff were perceived as unhelpful when the store was supposed to be open. It seems there might be a slight inconsistency in early morning readiness.

9.2 Service

54

Reviews

94%

Satisfaction

2

negative

1

neutral

51

positive

Rating distribution
What people like
  • Friendly, welcoming staff
  • Efficient, polite service
  • Caring, helpful team
What people don't like
  • Early morning issues
  • Staff attention lapses

Often praised

  • staff
  • service
  • customers
  • team
  • Friendly staff
  • Peter
  • Peter's energy and positivity
  • cater to customers
  • checkout
  • convenience

Frequently criticized

  • staff attention
  • store opening hours

Overall, if you value a warm and efficient experience, the service here is overwhelmingly a highlight. While there are a couple of isolated comments about early morning staff attention, the vast majority of patrons consistently praise the friendly and helpful team. It's definitely worth a visit for the excellent customer care.

Ambience (8.5 out of 10)

mentioned by 29% of the guests

When it comes to the vibe, this spot truly shines! Boasting a good score of 8.5 and an excellent customer satisfaction rate of 94.7%, its clear guests adore the atmosphere. Based on 18 positive comments out of 19 total, people consistently praise its friendly atmosphere, upbeat music, and how clean it is inside, often calling it a convenient spot and even dog friendly.

Whats even more impressive is the complete absence of any negative feedback regarding the ambience. It seems this place consistently hits all the right notes, leaving no room for complaint about its environment.

8.5 Ambience

19

Reviews

94%

Satisfaction

0

negative

1

neutral

18

positive

Rating distribution
What people like
  • Dog friendly
  • Great atmosphere
  • Clean and convenient
What people don't like

Often praised

  • atmosphere
  • anchor in the community
  • clean inside
  • convenient spot
  • dog friendly
  • good place
  • spot
  • store
  • store cleanliness
  • tables to sit

Frequently criticized

No complaints so far.

If you're looking for a place with a welcoming and lively atmosphere, this is definitely it. You can expect a clean, convenient, and dog-friendly environment that consistently delights guests, making it well worth a visit.

Value (7.8 out of 10)

mentioned by 27% of the guests

When it comes to value, this spot generally hits the mark! Many customers rave about the reasonable price and great price points, often noting the good size for price . With a solid score of 7.8 and customer satisfaction at 83.3%, its clear most people feel theyre getting a good deal, based on 10 positive comments out of 12 total.

However, not everyone is completely sold on the value. A couple of voices, making up 2 negative comments, mentioned that the price can feel a bit high, with some finding the food not cheap or specific items expensive. While these are fewer in number, it's worth noting that a few customers found certain items a bit pricey.

7.8 Value

12

Reviews

83%

Satisfaction

2

negative

0

neutral

10

positive

Rating distribution
What people like
  • Great, reasonable prices
  • Good size for price
What people don't like
  • Specific items expensive
  • Food not cheap

Often praised

  • prices
  • price
  • Prices
  • great price
  • reasonable price
  • size for price

Frequently criticized

  • price

Overall, if youre looking for good value, this place is generally a safe bet, especially for everyday items. While a few specific dishes might feel a bit steep, most customers find the prices fair and often surprisingly good for the area. Its worth checking out for a budget-friendly meal.

How are the prices at Metropolitan?

You’re looking at roughly 16 per person – reported by 21 diners. That puts it in the $11–$20 category. For a Deli, it’s comfortably mid-range: not a steal, but not bank-breaking either.

Most folks spend right in this sweet spot, with the vast majority of prices clustering around the $11–$20 range, showing a pretty consistent pricing experience.

Here’s a quick look at what guests spend per person, based on the latest 21 reviews.

How this Deli stacks up against similar spots in Seattle when it comes to value.

Considering its a Deli, we think the pricing feels quite fair. Its a solid choice if you’re looking for good value in the mid-range without breaking the bank.

Customer Reviews: what people think about Metropolitan

Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Takeout
Meal Type
  • Lunch
Wait Time
  • Immediate (0–5 min.)
SJ C.
Review date: 12/05/2025
8
Efficient Service, Good Food Selection
During a busy lunch time, the restaurant served everyone efficiently and politely. I was surprised by the good selection of hot food, with them making lots of items. You can choose to eat inside or get your food to go. I did both and grabbed a Reuben for the road. My Americano wasn't hot enough, but I missed my name being called, so that's on me. Regulars seem to know the drill and stand up front to wait. It's super convenient if you are at UWMC Harborview. I will go again.
  • efficiently and politely9
  • good selection8
  • hot food selection8
  • Americano3
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Lunch
Jayney L.
Review date: 11/12/2025
10
Outstanding Food and Service!
My experience at this restaurant was outstanding! The staff were incredibly friendly and you can tell they really care about their customers. The food was also amazing. Everything tasted so fresh and made with love. The sandwiches were packed with flavor and perfectly balanced. I particularly enjoyed the chicken curry katsu, which was absolutely amazing – perfectly crispy on the outside and tender on the inside.
  • staff10
  • customers9
  • food10
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Short (6–15 min.)
Shalley L.
Review date: 10/10/2025
10
Best Neighborhood Spot - Highly Recommend!
If there was an award for best neighborhood spot, this is it. The staff were happy and friendly, and the service was fast and excellent. It's a mystery how they made a bagel with lox and cream cheese so delicious, but it was fantastic. My Americano was great too. Another customer was having a breakfast burrito that she said was excellent. I can't recommend enough!
  • staff10
  • service10
  • bagel with lox and cream cheese10
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Breakfast
Noise Level
  • Moderate
Maria
Review date: 09/26/2025
9
Great Food, Friendly Service, and Variety
My experience at this restaurant was very positive. The morning worker was incredibly nice and knowledgeable about the food and drinks, making a really good almond milk latte. I also enjoyed the sausage, egg, and cheese croissant breakfast sandwich. The shop offers a ton of variety, from freshly-made items to bottles of wine, and a range of drinks from healthy to sugary. It's a good place for anyone at a reasonable price. I'll definitely be back.
  • morning worker10
  • food and drinks9
  • almond milk latte9
Visit Type
  • Food Exploration
Group Type
  • Family
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Breakfast
Jayson K.
Review date: 09/21/2025
9
Impressive Breakfast Selection
My experience at the restaurant was for breakfast, and I was truly impressed with their selection of food and beverage. I ordered the breakfast croissant, and my son had the breakfast burrito. Both dishes were awesome. I would definitely recommend this place.
  • selection of food and beverage9
  • breakfast croissant9
  • breakfast burrito9

What Metropolitan offers

Accessibility

  • Wheelchair accessible entrance

Crowd

  • LGBTQ+ friendly

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Service Options

  • Delivery
  • Takeout

FAQs

What service options are available at Metropolitan Deli&Cafe first Hill?
At Metropolitan Deli&Cafe first Hill, you can conveniently choose from delivery or takeout services for your orders, perfect for when you’re on the go.
Yes, Metropolitan Deli&Cafe first Hill ensures a welcoming experience for everyone, featuring a wheelchair accessible entrance for ease of access.
Metropolitan receives a good overall score of 8.4. Customers particularly praise the Service (9.2) and Ambience (8.5), while Food (8.1) and Value (7.8) also score well.
Many customers appreciate the fresh food options, including breakfast burritos, bibimbap, and sandwiches. However, some have noted inconsistencies with specific items, such as coffee temperature or the quality of certain meats and cheeses.
The service is consistently highlighted as excellent, with staff described as friendly, helpful, and attentive. The atmosphere is generally clean, convenient, and welcoming, with some appreciating the availability of tables to sit.
Loading map…
Location
514 Terry Ave, 98104 Seattle
Opening hours
Monday – Friday
7:00 AM – 8:00 PM
Saturday
9:00 AM – 8:00 PM
Sunday
9:00 AM – 5:00 PM