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oChef » El Rancho Grande – San Francisco
El Rancho Grande - San Francisco
Photo from El Rancho Grande
El Rancho Grande at a glance
San Francisco Alamo Square
- 🌮 Mexican Restaurant
$$
Price per Person $21–$30
mentioned by 78 of the guests
#1958 out of 2403 places to eat in San Francisco
#113 Mexican Restaurant out of 134 in San Francisco
Good
6.5 out of 10
Food
Service
Ambience
Value
400
Reviews
63.5%
Satisfaction
Often praised
- Quality food
- Fast service
- Clean ambiance
Frequently criticized
- Hygiene concerns
- Service issues
- Value concerns
The restaurant El Rancho Grande is a casual Mexican restaurant nestled in the vibrant Alamo Square neighborhood of San Francisco. This inviting spot offers a welcoming atmosphere for those seeking authentic flavors.
Diners can enjoy a variety of Mexican dishes, from quick bites to full meals, with excellent vegetarian options available. It is a great choice for lunch, dinner, and even late-night food.
Overview: Introducting El Rancho Grande
El Rancho Grande offers a mixed experience, with many finding the food to be a significant draw. Guests often praise the quality and variety of dishes, noting quick preparation even when busy.
However, some experiences with food quality have been less favorable, pointing to occasional inconsistencies. While the atmosphere is often described as clean and welcoming, there are concerns about maintenance in some areas.
Service can be a bit of a mixed bag; friendly interactions are common, but issues like incorrect orders or long waiting times have been noted.
Good
6.5
out of 10
400
Reviews
63.5%
Satisfaction
136
negative
10
neutral
254
positive
El Rancho Grande holds a respectable Restaurant Score of 6.5, placing it in the average range. This is supported by a Customer Satisfaction rate of 63.5%, indicating a mixed but generally acceptable experience for many.
These figures are drawn from a substantial 400 customer opinions, with 254 positive remarks balancing 136 negative ones. Diving deeper, the Food (7) stands out as a strong point, often receiving positive feedback for its quality.
However, Ambience (6.4), Service (5.5), and Value (5.4) all fall into the average category. While not poor, these areas suggest there’s room for improvement to elevate the overall dining experience beyond its current moderate standing.
What people like
- Delicious, quality food
- Efficient kitchen service
- Clean, welcoming ambiance
What people don't like
- Unsanitary conditions
- Service inconsistencies
- Questionable value
El Rancho Grande presents a mixed offering, with its strengths lying primarily in its flavorful dishes and often quick kitchen. The Recommendation Score of 6.7 suggests it’s a place many find satisfactory, particularly if you prioritize taste and speed.
However, be mindful of potential inconsistencies in service and cleanliness, which can detract from the experience. If you’re seeking straightforward, tasty Mexican fare and can overlook some operational quirks, it might be worth a visit.
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Verdict: Our expert take on El Rancho Grande
Food (7 out of 10)
mentioned by 89% of the guests
When it comes to the food, opinions are generally quite positive, with a 7 score indicating it's good, though customer satisfaction sits at a mixed 68.9%. Many rave about the delicious and authentic Mexican food, especially the burritos and tacos, often highlighting their freshness and generous portions. Out of 254 comments, 175 were positive, praising the flavorful meat and excellent salsa.
However, there are some areas for improvement, with 72 negative comments. Some diners found the food inconsistent, occasionally describing it as salty or greasy. There were also mentions of issues with the salsa bar and specific dishes not meeting expectations, suggesting a need for more consistent quality control.
Food
254
Reviews
68%
Satisfaction
72
negative
7
neutral
175
positive
Rating distribution
What people like
- Authentic, fresh flavors
- Delicious burritos, tacos
- Generous portions
What people don't like
- Inconsistent food quality
- Salty, greasy food
- Salsa bar issues
Often praised
- foodMy experience at the restaurant was incredibly positive, primarily due to the delicious food and expedient service. Despite the restaurant being quite packed, I was very impressed that my food arrived within 5 minutes, suggesting an extremely efficient kitchen.
- burritosMy experience at this restaurant was very positive. I enjoyed the very good burritos and the salsa was also excellent. The staff were nice and friendly.
- chips and salsaMy friend had the chicken quesadilla which tasted as good as it looked. They also give you free chips and salsa when you sit down, which was nice. Yum!
- FoodThe super burrito with chicken and refried beans was just about the best I've ever had. The food quality was exceptional, and I was thoroughly impressed. I also noted high scores for service and atmosphere, indicating a well-rounded positive experience.
- horchatapicked up some tacos and a burrito plus a large horchata. Delicious!
- tacospicked up some tacos and a burrito plus a large horchata. Delicious!
- burritoDo yourself a favor and make that burrito ‘cali’ style - you’ll thank me later!
- Fish TacoRecommended dishes:Fish Taco
- Mexican foodbest tasting Mexican food I have tasted
- Super Burritoenjoying either a Quesadilla or a Super Burrito
Frequently criticized
- foodI ordered corn on the cob with mayonnaise and cheese, but it was loaded with chili spice and pepper, making it inedible. The food is disgusting, and the recurring issues with orders make it a place I wouldn't recommend.
- meatVery fatty meat... was spitting out gristle
- burritoThe burrito tasted spoiled and like some kind of cleaner.
- qualityInconsistent quality and size
- burritoswaited an hour for our burritos and they were not good
- salsasalsa. It has some kind of sweet flavor that tastes like it’s turned
- salsa bargot rid of their salsa bar
- tortillasThe street tacos are almost $5 each and also full of gristle. I ordered takeout, and within 3 minutes of receiving my order, the tortillas were soggy. To make matters worse, they only used one piece of foil to wrap two tacos, and the foil blew out, scattering the taco innards all over the bag.
- BBQ chickenBBQ chicken meant with BBQ sauce, which was unfortunate but my own fault.
- BBQ chicken burritoThe Super Burritos are now priced at $15, and frankly, they are not worth it. I ordered the BBQ chicken burrito, expecting chicken cooked on a grill or BBQ, but instead, it was regular chicken doused in a cheap BBQ sauce, which was absolutely gross. The street tacos are almost $5 each and also full of gristle.
Overall, the food here seems to be a bit of a mixed bag, but leans towards the good. If youre looking for authentic Mexican flavors and generous portions, its definitely worth a try, but be aware that some experiences mention inconsistency in quality or greasiness.
Service (5.5 out of 10)
mentioned by 52% of the guests
When it comes to service, many guests have had pleasant experiences, with 44 positive remarks highlighting the friendly staff and their efficient handling of special instructions. There's also praise for expedient service and good communication, contributing to a generally positive vibe, especially with quick counter service often mentioned. However, the overall picture is a bit mixed, reflected in a score of 5.5 and customer satisfaction at 52.4%.
We saw 40 negative comments pointing to issues like bad service, order mistakes, and aggressive cashiers, along with frustrating waiting times. It seems consistency and attention to detail could use some work.
Service
84
Reviews
52%
Satisfaction
40
negative
0
neutral
44
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Clear communication
What people don't like
- Order mistakes
- Long waits
- Rude cashiers
Often praised
- serviceThe food was excellent, featuring fresh ingredients and generous portions. The staff were incredibly welcoming and exceptionally friendly. I would definitely return to this place and highly recommend it!
- staffstaff were welcoming and exceptionally friendly
- ServiceThe food quality was exceptional, and I was thoroughly impressed. I also noted high scores for service and atmosphere, indicating a well-rounded positive experience.
- waitressFor $20, I enjoyed a burger with fries and a drink. The waitress was very nice and served me in Spanish. :)
- Friendly staffFriendly staff.
- Wait timeThe meat was flavorful and all of the ingredients were fresh! We’re definitely coming back and telling our friends about this place (: Service: 5/5 Atmosphere: 5/5 Food: 5/5 Wait time: Up to 10 min Price per person: $10–20
- communicationManuel and his team were easy to communicate with
- cookagradeser al cosinero
- counter servicecounter service comes with a great smile
- efficient kitchenMy experience at the restaurant was incredibly positive, primarily due to the delicious food and expedient service. Despite the restaurant being quite packed, I was very impressed that my food arrived within 5 minutes, suggesting an extremely efficient kitchen. The complimentary chips and salsa were also a good start to the meal.
Frequently criticized
- serviceHonestly, the service was bad and my order was incorrect. I work in food and would never provide that kind of service, especially the cashiers.
- orderMy experience at this restaurant has been consistently disappointing. There's always something wrong with my order. On one occasion, I witnessed the cashier using a fork to clean her nails, which I found very unsanitary.
- waiting timehoy esperamos 35 mins solo x in desayuno
- attentioncan improve the attention
- cashierthe cashier, Carla, responded. She was very unpleasant, rude
- micro managementDon't fix what isn't broken! The micro management is sometimes making things even worse! What are ya'll doing?
- access timeaccess time listed here is incorrect
- aggressive cashierse puso agresiva
- bad serviceMal servicio mala atención al preguntar cuanto tiempo más x tu orden
- blaming customeresta joven diga Y esta todavia me echa la culpa
If you're looking for friendly faces and potentially quick service, you might be pleasantly surprised. However, be prepared for the possibility of order mix-ups or longer waits, as consistency seems to be a challenge here.
Ambience (6.4 out of 10)
mentioned by 27% of the guests
When it comes to the vibe, many diners really enjoy the atmosphere here, often describing the place as clean and neat and even cozy. Its a huge plus for many that theyre open late, making it a convenient spot. Overall, the ambience scores an average 6.4, with customer satisfaction sitting at a mixed 63.9% based on 36 comments.
However, not all experiences are glowing. Some guests have pointed out that the restrooms need significant attention, and finding a parking space can be quite challenging. More concerning are the mentions of cockroaches and a broken toilet, which understandably make the atmosphere feel unwelcoming for some.
Ambience
36
Reviews
63%
Satisfaction
12
negative
1
neutral
23
positive
Rating distribution
What people like
- Enjoyable atmosphere
- Clean establishment
- Open late hours
What people don't like
- Poor restroom condition
- Pest sightings
- Difficult parking
Often praised
- atmosphereThe atmosphere here was mind blowing
- Atmospherehigh scores for Atmosphere
- placeone of the nicest place in the city
- open lateAlso love that it’s open late
- El Rancho Grande locationThe cheese steak combo deal is also very good. I believe this is the best El Rancho Grande location out of the three I've visited. I've been eating here daily for at least 7 to 10 years, ever since I arrived in San Francisco at 17, just a week shy of 18.
- Extremely cleanExtremely clean
- clean and neatI found it to be the best authentic Mexican food in town, offering a great and big variety of delicious plates. The establishment was clean and neat, and the staff were all nice and friendly. I highly recommend trying the Ribeye Birria Tacos.
- cozyes acogedor
- open til midnightI was incredibly impressed with the amazing tacos. It's also a huge plus that they are open til midnight. What more could you possibly want?
- restaurant cleankeeping this restaurant clean
Frequently criticized
- cockroachhuge cockroach start crawling up the wall
- cockroachesmaking out with cockroaches when I should be making out with my date
- UnwelcomingUnwelcoming
- atmosphereThe atmosphere is kinda strange lol.
- broken toiletthe cockroaches and broken toilet weren't
- parking spaceSomewhat difficult to find parking
- physical aspectthe physical aspect can be improved
- restroomsrestrooms need much attention
- toiletneeds a toilet that can actually flush
If youre looking for a casual spot with an enjoyable atmosphere thats open late, you might find this place appealing. However, be prepared for potential issues with parking and the restrooms, as some cleanliness concerns have been noted.
Value (5.4 out of 10)
mentioned by 21% of the guests
When it comes to value, many diners feel they get a good deal here! With 12 positive remarks out of 26 total, customers often praise the fair prices and great bang for buck, finding the experience worth it and even cheap and delicious. While the overall score sits at an average 5.4, theres a clear appreciation for what you get for your money.
However, the value story isnt entirely rosy, with customer satisfaction at a mixed 46.2%. An equal 12 negative comments highlight concerns about it being pricey, with some feeling prices went up or noting extra charges like a bag fee and a forced 18% tip, leading to a perception of it being a waste of money.
Value
26
Reviews
46%
Satisfaction
12
negative
2
neutral
12
positive
Rating distribution
What people like
- Great bang for buck
- Fair prices
- Worth the cost
What people don't like
- Can be pricey
- Unexpected fees
- Prices increased
Often praised
- priceThe burgers were tremendous, and the waitress was very friendly and kind. The burritos were very tasty, offering good quantity and quality at a very good price.
- Price per personPrice per person:$10–20
- cheap and deliciousCheap and delicious
- fair pricesthe prices were fair
- great bang for buckGreat bang for buck
- pricesgreat restaurant with great prices
- quality-price ratiogreat quality-price ratio
- worth itit was worth it
Frequently criticized
- priceA little pricy
- pricesprices have gone absolutely sideways
- 18% tipforced to collect 18% tip
- Super BurritosSuper Burritos are now $15... and not worth it
- bag feecharged 25¢ bag fee
- food deliveryMy experience with this restaurant was that the food was not bad. However, it was quite surprising that as the only Mexican restaurant in the country, they did not include even a teaspoon of salsa with a $70 food delivery. This was a significant oversight for the price paid.
- moneyWhat a waste of money
- priceyWas a little pricey
- salsacharge for salsa now
- street tacosStreet tacos are almost $5 a piece and full of gristle
This spot is a bit of a mixed bag for value. If youre looking for a good deal on certain items and arent bothered by potential small extra charges, you might find it worth it. However, be aware that some feel the prices have crept up, making it feel a bit pricey for what you get.
How are the prices at El Rancho Grande?
You’re looking at roughly 21 per person – reported by 78 diners. That puts it in the $21–$30 category. For a Mexican Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 21, many guests actually spend less, often in the $11–$20 range. This makes it quite accessible! There are also a few folks who splurge a little more, showing a nice mix of options.
Here’s a quick look at what guests spend per person, based on the latest 78 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels pretty fair for a Mexican spot in San Francisco. With options for both budget-conscious diners and those looking to spend a bit more, it offers good flexibility.
Customer Reviews: what people think about El Rancho Grande
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Loud
7
Good Mexican Food, Needs Service Improvement
Overall, it's a good place. It has a variety of Mexican foods; but the attention and the physical aspect can be improved.
- variety of Mexican foods8
- attention3
- physical aspect4
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
10
Delicious Taco Salad!
I could give this place 10 stars! The food was so delicious, and the lady at the register was so nice. I ate my food so fast.
I got the taco salad with chicken and was surprised at how much chicken was in it. I wish I could take this place back home with me.
- food10
- lady at the register10
- taco salad with chicken9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Noise Level
- Quiet
9
Authentic and Generous Tacos
I had the al pastor, pollo asado, and fish tacos, which were all solid. They seemed legit, with the right taco tortillas and accurate flavours. The tacos were filled generously and came out hot and not greasy like other ones I've had.
They also gave free nachos with salsa. My friend got the super taco, which might be different from what you expect as it has a lot of lettuce, cheese, and rice, so it's a utensil dish rather than a handheld. Overall, I quite enjoyed the tacos and the prices were fair.
- al pastor tacos8
- pollo asado tacos8
- fish tacos8
Price per Person
- $31–$40
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Fantastic Food and Friendly Staff!
My experience at this restaurant was fantastic! The food was excellent, featuring fresh ingredients and generous portions. The staff were incredibly welcoming and exceptionally friendly.
I would definitely return to this place and highly recommend it!
- food10
- portions9
- staff10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
9
Great Food, Handles Busyness Well
My experience at this restaurant was great, especially considering the great prices. It gets busy quickly, but the staff handles everything VERY well. The food was excellent, and the service was efficient even during peak times.
The atmosphere was also enjoyable.
- prices9
- staff10
- food10
What El Rancho Grande offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Late-night food
- Beer
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Lunch
- Breakfast
- Dessert
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Casual
FAQs
Does El Rancho Grande offer reservations and various dining options?
Yes, El Rancho Grande accepts reservations, making planning your visit easy. You can enjoy a meal for breakfast, lunch, or dinner, with dessert also available. They also provide convenient takeout and delivery services for those who prefer to dine at home.
What are the accessibility and parking options at El Rancho Grande?
El Rancho Grande is fully wheelchair accessible, featuring an accessible entrance, seating, and restroom for all guests. Regarding parking, it can often be difficult to find a space, but both free and paid street parking options are available nearby for your convenience.
What is the overall dining experience like at El Rancho Grande?
El Rancho Grande generally offers an average dining experience with a Restaurant Score of 6.5. While Food (7) is often praised, Ambience (6.4), Service (5.5), and Value (5.4) are considered moderate.
Is the food at El Rancho Grande consistently good?
While many customers praise the delicious and high-quality food, some opinions mention issues like fatty meat, spoiled burritos, or inconsistent quality, suggesting a varied experience.
Are there any concerns regarding cleanliness or service?
Some customers have reported concerns about cleanliness, including mentions of cockroaches and unsanitary practices. Service can also be inconsistent, with reports of bad service, incorrect orders, and long waiting times.