Highlights
- Great dessert
oChef » ONE65 – San Francisco
ONE65 - San Francisco
Photo from ONE65
ONE65 at a glance
San Francisco Union Square
- 🥐 French Restaurant
$$
Price per Person $21–$30
mentioned by 46 of the guests
#677 out of 2403 places to eat in San Francisco
#10 French Restaurant out of 28 in San Francisco
Good
8 out of 10
Food
Service
Ambience
Value
465
Reviews
82.6%
Satisfaction
Often praised
- Exceptional Quality
- Attentive Service
- Elegant Setting
Frequently criticized
- High Prices
- Coffee Inconsistency
- Cleanliness Concerns
The French restaurant in San Francisco’s vibrant Union Square neighborhood offers you an exceptional culinary journey. You’ll discover that ONE65 is renowned for its great desserts, making it a must-visit spot for anyone with a sweet tooth.
You can enjoy a range of offerings, including expertly crafted coffee, in a welcoming atmosphere. This establishment provides a delightful experience, whether you’re starting your day or indulging in an afternoon treat.
Overview: Introducting ONE65
ONE65 offers a delightful array of pastries and baked goods, often praised for their exceptional quality. Many guests appreciate the friendly and attentive service, making for a pleasant experience.
The cafe’s atmosphere is frequently described as elegant and bright, suitable for various occasions. However, some visitors find the overall value to be a point of concern, with certain items considered overpriced.
There have also been occasional remarks about the ambience being noisy or tables not being as clean as expected, and some coffee items receiving less favorable feedback.
Good
8
out of 10
465
Reviews
82.6%
Satisfaction
55
negative
26
neutral
384
positive
Overall, ONE65 achieves a solid 8 for its restaurant score, with 82.6% customer satisfaction, indicating a generally positive experience for most patrons. This strong performance is largely driven by its Food (8.2), which garners significant praise, and its Service (8.1), often described as attentive and efficient.
These insights are drawn from a substantial 465 customer opinions. While Ambience (7) is rated as good, some comments suggest areas for improvement, particularly regarding cleanliness and noise.
The Value (5.5) score, however, sits in the average range, with some guests finding certain offerings a bit expensive. Out of 465 opinions, 384 were positive, contrasting with 55 negative, providing a clear picture of customer sentiment.
What people like
- Exceptional baked goods quality
- Attentive, friendly service
- Elegant, bright atmosphere
What people don't like
- Perceived high prices
- Inconsistent coffee quality
- Ambience cleanliness issues
With a strong 8.3 recommendation score, ONE65 is certainly worth considering, especially if you prioritize high-quality pastries and baked goods paired with attentive service. It appears to be a solid choice for those seeking a pleasant experience focused on sweet treats.
However, be mindful of the pricing, as some items may feel a bit steep, and manage expectations regarding coffee consistency or occasional ambience issues. If you’re looking for a delightful dessert spot and value quality over strict budget, it’s a good fit.
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Verdict: Our expert take on ONE65
Food (8.2 out of 10)
mentioned by 100% of the guests
When it comes to the food, this spot generally hits the mark, boasting a good score of 8.2 and a good customer satisfaction of 86.2%. Many patrons rave about the delicious cakes and pastries, praising the patisserie artistry, flaky croissants, and unique flavors. With 312 positive comments out of 362 total remarks, it's clear the culinary offerings are a major draw.
However, not every bite is perfect, as 35 observations pointed out some areas for improvement. A few found certain items to have an overly sweet taste, while others noted issues like stale desserts or poorly prepared coffee. Some even mentioned a dense croissant, suggesting a bit of inconsistency in execution.
Food
362
Reviews
86%
Satisfaction
35
negative
15
neutral
312
positive
Rating distribution
What people like
- Delicious cakes, pastries
- Flaky, buttery croissants
- Patisserie artistry shines
What people don't like
- Some items overly sweet
- Coffee preparation inconsistent
- Desserts sometimes stale
Often praised
- pastriesTheir cakes look so gorgeous, almost too pretty to eat! They also have various flavors of macaron, handmade chocolate, pastries, lunch items like sandwiches, and salads. The quality is exceptional and it's really hard to leave choosing just one.
- coffeeMy experience at the restaurant offered a vast variety of sweets, chocolate, croissants, and macaroni, alongside good coffee. The internal space is good and you can find a few tables, but it's a bit noisy for meetings.
- dessertsexcited by all of the different desserts they have to offer
- croissantsMy experience at the restaurant offered a vast variety of sweets, chocolate, croissants, and macaroni, alongside good coffee. The internal space is good and you can find a few tables, but it's a bit noisy for meetings.
- foodMy experience at the restaurant was very positive. I bought two items to take home and thoroughly enjoyed them. It also looked like a wonderful date spot.
- cakesFrom the moment you walk in, you know it's a special place with the decor and service. Their cakes look so gorgeous, almost too pretty to eat! They also have various flavors of macaron, handmade chocolate, pastries, lunch items like sandwiches, and salads.
- croissantBest croissant and pain au raisin in San Francisco.
- FoodEverything here is sweet to my Asian taste.
- qualityThey also have various flavors of macaron, handmade chocolate, pastries, lunch items like sandwiches, and salads. The quality is exceptional and it's really hard to leave choosing just one. They box you up in a nice big box to open as a present for the cakes like something truly special.
- baked goodsI wish I had known about this cafe earlier in my trip so I could have come more than once. The cafe is elegant and bright, with a delightful assortment of baked goods and treats. We enjoyed a tasty cup of tea along with a fresh flaky croissant - so so good!
Frequently criticized
- cakesnone of them. Looks better than they taste unfortunately
- drip coffeeThe drip coffee sucks
- matchamatcha is YELLOW😭😭pls do not pay 7$ for a YELLOW Costco grade matcha
- tastebut the taste... 😅
- cake slicesI purchased the cake slices anyway. I was so grossed out.
- cappuccinoThe cappuccino was poorly prepared
- chocolatesflying insects all over the chocolates. So nasty.
- coffeedrink coffee at the place(first floor), feel very very uncomfortable
- coffee latteThe coffee latte is a disaster
- coffee vanilla mousseit was a tad too sweet
If you're seeking a place with genuinely delicious and artfully crafted pastries, especially croissants and unique desserts, this is definitely worth a visit. Just be mindful that some coffee options and certain sweet items might not always hit the mark for everyone.
Service (8.1 out of 10)
mentioned by 30% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 8.1 and customer satisfaction at a high 87.5%, its clear that most folks are leaving happy. Many of the 35 positive remarks out of 40 total praise the friendly and attentive staff, often highlighting their detailed descriptions and efficient counter service.
You can expect a warm welcome and helpful interactions here. However, its not entirely without its hiccups, as indicated by 4 negative comments. A few experiences mentioned the service not being up to par, with some servers acting indifferently or hall staff appearing to rush guests.
While these instances are few, they suggest there's still a little room for improvement in consistency.
Service
40
Reviews
87%
Satisfaction
4
negative
1
neutral
35
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Detailed descriptions
What people don't like
- Inattentive servers
- Rushing guests
Often praised
- serviceThe service was excellent friendly counter service
- staffThe croissants, baked goods, and other sweets looked and tasted amazing as well! 😍 The beautiful outside tables and kind staff 😊 added to the wonderful experience.
- ServiceService:4
- Friendly and attentive serviceFriendly and attentive service.
- baristaBarista is very friendly
- boxingThe quality is exceptional and it's really hard to leave choosing just one. They box you up in a nice big box to open as a present for the cakes like something truly special.
- cashierscashiers are truly nice
- counter serviceThe filling had just the right amount of sweetness and a good amount of pumpkin flavor. The coffee was smooth, and the service was excellent, with friendly counter service. They bring your order to the table for dine-in.
- detailed descriptionsgave us detailed descriptions on each selection
- great workI also appreciated the thoughtful touch of taping the bottom of the cake box to ensure safe and easy transportation. Keep up the consistent great work and service!
Frequently criticized
- hall staffhall staff organizing the hall seems like really want to the guests leave quickly
- serversThe servers act as if the insects were normal.
- serviceService is not good!!!!
- write person’s nameshop dint had any option to write person’s name
Overall, you can expect a good experience here, as the service is largely friendly and efficient. While there are a few isolated reports of less-than-stellar interactions, the overwhelming positive feedback suggests it's definitely worth a visit if you value good customer care.
Ambience (7 out of 10)
mentioned by 36% of the guests
The ambience here generally hits the mark, with a good score of 7 and a good customer satisfaction of 70.5%. Many of the 31 positive opinions praise the inviting atmosphere and seating space, often describing it as clean, elegant and bright. Its frequently highlighted as a nice place for special occasions or a relaxing date spot, offering both inside and outside tables.
However, its not always perfect. Among the 9 negative comments, some found the ambience noisy or cold, and there were concerns about unclean tables and even flying insects. While many enjoy the setting, a few experiences suggest the cleanliness and quietness can sometimes fall short.
Ambience
44
Reviews
70%
Satisfaction
9
negative
4
neutral
31
positive
Rating distribution
What people like
- Elegant atmosphere
- Clean environment
- Good seating options
What people don't like
- Unclean tables
- Noisy space
- Flying insects
Often praised
- AtmosphereAtmosphere:4
- atmospherethe atmosphere was also a perfect 5/5
- ambianceThe service and the ambiance was amazing
- cleanIt's always so clean
- date spotI bought two items to take home and thoroughly enjoyed them. It also looked like a wonderful date spot.
- decorspecial place with the decor
- elegant and brightI wish I had known about this cafe earlier in my trip so I could have come more than once. The cafe is elegant and bright, with a delightful assortment of baked goods and treats. We enjoyed a tasty cup of tea along with a fresh flaky croissant - so so good!
- environmentNice environment
- good placeThis is a good place to stop for a bite after a show at ACT or the Curran! I could spend hours looking at the gorgeous pastries.
- inside and outside seatingLot of inside and outside seating too
Frequently criticized
- tablesTables are duty and nobody takes care!!!
- ambienceambience is rather cold and unfitting
- atmospherefeel very very uncomfortable. Sometimes annoying.
- clean platesnot even have clean plates to serve them on
- flying insectssaw dozens of flying insects all over the chocolates. So nasty.
- noisya bit noisy for meetings
- paper cup holdersPaper cup holders are easily torn apart
- seatingThe cakes looked delicious, and I particularly enjoyed the pistachio tart, which was very tasty. However, the tables were not clean and there was lots of rubbish around, which made for not the most comfortable seating.
If you're looking for a generally pleasant spot with good vibes and seating options, this place often delivers. Just be aware that some experiences mention cleanliness issues or noise, so manage your expectations for a perfectly pristine or quiet visit.
Value (5.5 out of 10)
mentioned by 14% of the guests
Many diners found certain items to be totally worth every penny, appreciating the pricing for specific treats like croissants. Some even highlighted that the value was worth it considering the location and quality, despite a slightly higher cost. Out of 19 comments, 6 leaned positively on this aspect.
However, the overall sentiment regarding value is a bit of a mixed bag, with a 5.5 score indicating its just average. Many felt the price was on the upper limit or simply expensive, especially for what they considered a basic cake or items that were overpriced' for the quality. Customer satisfaction sits at a poor 31.6%, reflecting these concerns, with 7 negative remarks.
Value
19
Reviews
31%
Satisfaction
7
negative
6
neutral
6
positive
Rating distribution
What people like
- Worth every penny
- Reasonable pricing
- Good location, quality
What people don't like
- Very expensive
- Overpriced for quality
- Basic cake price
Often praised
- locationespecially considering the location and quality
- oatmeal raisin cookiesIt’s $4 each
- pennyTotally worth every penny!!!
- plain croissantonly $4.50 each
- pricingReasonably priced especially considering the location and quality
- worth itFor dessert, they offer a fantastic concept of small plates with 5 different desserts, allowing us to sample a variety of tiny bites. While it is a little pricey, the quality and experience were definitely worth it.
Frequently criticized
- priceMy experience at this restaurant was that it was pretty overpriced for what you are getting. You are paying more for presentation.
- basic cakefor such a basic cake, you can get better one at Costco for half price
- expensivethey were a bit expensive
- matchapay 7$ for a YELLOW Costco grade matcha here
- price pointPrice point was also not good
If youre eyeing specific items like their croissants, you might find them to be a good deal. However, be prepared for a potentially higher price point on other offerings, as many customers felt some items were overpriced for what you get. Its a place where value can be hit or miss, so choose wisely.
How are the prices at ONE65?
You’re looking at roughly 26 per person – reported by 46 diners. That puts it in the $21–$30 category. For a French Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While most diners spend in the 11 – 30 $ range, there’s also a mix of both more budget-friendly and premium experiences available.
Here’s a quick look at what guests spend per person, based on the latest 46 reviews.
Comparing value for money at this restaurant against similar spots in San Francisco.
Overall, we think the pricing here feels quite fair for a French restaurant, especially considering its location. It offers a good balance without breaking the bank.
Customer Reviews: what people think about ONE65
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Superior European Patisserie in SF
My experience at this patisserie in San Francisco was delightful. We couldn't resist stopping by to try their delicious baked goods. If you're looking for a good European-style patisserie, I highly recommend visiting them!
You will not regret it. The superior quality compared to American baked goods is truly noticeable.
- baked goods9
- European-style patisserie9
- quality10
Visit Type
- Food Exploration
9
Pistachio Tart Perfection!
My experience at this restaurant was truly AMAZING! My absolute favorite was the pistachio tart. It featured an ultra-light whipped pistachio topping on a perfectly crisp base, with pistachios incorporated into the cream as well as the tart itself.
It was so good that I had it on my first night and wanted the exact same thing the next! You cannot beat perfection. I also tried the mango banana pastry, which was amazing as well.
While the prices are high, I found them to be worth it. If you are a pistachio lover, I would highly recommend this tart, and by extension, anything else they make, given the utmost quality evident in their creations.
- pistachio tart10
- whipped pistachio topping9
- crisp base9
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Fond memories of a delicious meal
My experience at the restaurant was memorable, featuring a delicious salad, a beautiful almond croissant, and eggs benedict. The coffee was also a pleasant part of the meal. This was six days after my visit.
- eggs benedict8
- delicious salad8
- beautiful almond croissant8
Visit Type
- Food Exploration
6
Great sweets, poor coffee
My experience was a mix of highs and lows. The sweets were great, offering a delightful taste. However, the drip coffee was terrible.
If I were to return, I would only opt for the sweets and seek coffee elsewhere to achieve a more harmonious experience.
- sweets9
- drip coffee2
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Beautiful and Decadent Croissant Experience
My experience was centered around enjoying a beautiful and decadent chocolate and pistachio croissant. It was the perfect accompaniment to a cappuccino, ideal for a relaxing moment of sidewalk cafe sitting and people watching.
- chocolate and pistachio croissant9
- sidewalk cafe sitting8
- people watching8
What ONE65 offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- LGBTQ+ friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Coffee
Dining options
- Breakfast
- Dessert
Service Options
- Onsite services
- Takeout
- Dine-in
- Delivery
Parking
- Paid parking lot
- Paid parking garage
- Paid street parking
FAQs
What service options are available at ONE65?
At ONE65, you have several convenient service options. You can choose from onsite services, takeout, dine-in, or delivery to enjoy their French offerings in San Francisco.
What dining options and amenities does ONE65 offer?
ONE65 provides delightful dining options for you, including breakfast and great desserts. You’ll also find amenities like free Wi-Fi, a gender-neutral restroom, and wheelchair accessibility.
How does ONE65 generally perform according to customer reviews?
ONE65 holds a strong restaurant score of 8, with customer satisfaction at 82.6%. Its Food (8.2) and Service (8.1) are highly rated, while Ambience (7) is good, and Value (5.5) is average.
What kind of food items are particularly well-regarded at ONE65?
Customers frequently praise the exceptional quality of ONE65’s pastries, cakes, croissants, and other baked goods.
Are there any common concerns customers have about ONE65?
Some customers find certain items to be overpriced, and there are occasional mentions of cleanliness issues with tables or the cafe being noisy.