Highlights
- Great wine list
- Great tea selection
oChef » Roti Indian – San Francisco
Roti Indian - San Francisco
Photo from Roti Indian
Roti Indian at a glance
San Francisco West Portal
- 🍛 Indian Restaurant
$$
Price per Person $31–$40
mentioned by 67 of the guests
#768 out of 2403 places to eat in San Francisco
#30 Indian Restaurant out of 63 in San Francisco
Good
7.9 out of 10
Food
Service
Ambience
Value
497
Reviews
80.3%
Satisfaction
Often praised
- Friendly service
- Flavorful food
- Good ambiance
Frequently criticized
- Food inconsistency
- Service issues
- High prices
The restaurant Roti Indian, an inviting Indian Restaurant in San Francisco’s West Portal neighborhood, welcomes you with its cozy atmosphere. You’ll appreciate the carefully curated great wine list, perfect for pairing with your meal.
This spot offers a casual yet quiet setting, ideal for a relaxed dining experience, whether you’re looking for lunch or dinner.
Overview: Introducting Roti Indian
Roti Indian offers a generally positive dining experience, with many guests appreciating the flavorful dishes and the warm and friendly service from the team. You’ll find a strong sense of hospitality here, making for a pleasant visit.
However, some experiences suggest inconsistencies in food quality and occasional service hiccups. While the overall atmosphere is inviting, be mindful of potential busyness, especially on weekends.
Good
7.9
out of 10
497
Reviews
80.3%
Satisfaction
82
negative
16
neutral
399
positive
Roti Indian earns a solid 7.9 overall, indicating a good performance across the board. Customer satisfaction stands at a strong 80.3%, reflecting that most diners leave content.
This positive sentiment is drawn from a substantial 497 customer observations, with 399 positive remarks outweighing 82 negative ones. The restaurant truly shines in its Service (8.0) and Food (7.9), both receiving high marks for quality and execution.
The Ambience (7.8) also contributes positively to the experience. However, the Value (6.1) is perceived as more average, suggesting that while the quality is there, some find the pricing less competitive.
What people like
- Warm, friendly service
- Flavorful Indian dishes
- Tasteful, clean ambiance
What people don't like
- Inconsistent food quality
- Occasional service issues
- Perceived high prices
Roti Indian offers a generally good experience, particularly if you prioritize attentive service and well-prepared Indian cuisine. While the atmosphere is pleasant, be prepared for potential busy periods.
It’s a place that often delivers on its promise of a satisfying meal. With a strong recommendation score of 8.1, Roti Indian is certainly worth considering.
If you’re seeking a welcoming spot with generally good food, it’s a solid choice, though you might encounter some minor inconsistencies. Manage expectations regarding value, and you’ll likely have a good visit.
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Verdict: Our expert take on Roti Indian
Food (7.9 out of 10)
mentioned by 99% of the guests
When it comes to the food, this spot generally hits the mark, boasting a good score of 7.9 and a solid 81.2% customer satisfaction. Many rave about the authentic Indian food, praising the aromatic flavors in dishes like Thali and butter chicken, often noting the generous portions. With 264 positive remarks out of 325 total, it seems many leave happy.
However, not every dish is a winner. Some of the 50 negative comments point to concerns about food quality, mentioning bland chicken, stale gravy, or burnt naan. There are also occasional reports of incorrect items or cold food, suggesting some inconsistencies in the culinary experience.
Food
325
Reviews
81%
Satisfaction
50
negative
11
neutral
264
positive
Rating distribution
What people like
- Authentic Indian flavors
- Rich, complex spices
- Generous portion sizes
What people don't like
- Inconsistent food quality
- Bland or stale gravies
- Burnt or cold dishes
Often praised
- foodFor mains, we had the chicken tikka masala, palak paneer, machi masala, tandoori prawns, and mixed seafood, all accompanied by two orders of rice, which was just right for our group. I particularly recommend the machi masala (salmon), which was very good and one of the best I've had. The chicken tikka masala was also a standout.
- Indian foodMy experience at this restaurant was largely positive. It's a great place to have Indian food, and I found it to be very clean. The food was served hot, and the Chicken Tandoori was particularly nice and well-presented.
- FoodFood did not disappoint
- dishesMy experience at Roti was a testament to their deep and abiding love for Indian cuisine. Each dish was a wonderful culinary experience, featuring rich spices and sauces. I visited for the first time this week and can't wait to return.
- garlic naanThey serve true Indian dishes with a sense of family warmth. The rice dishes with seafood were particularly outstanding, and the garlic naan, soups, and tandoori options left me wanting more. The specials added a welcome spice to the meal.
- naanThe naan and malai kofta was rich, creamy and deliciously
- Chicken Kormahighly recommend Chicken Korma
- authentic Indian foodone of the best places for authentic Indian food
- biryanithey made it spicy. I’m Indian and I can take a good level of spice and they made it indian spicy
- butter chickenindulging in the creamy richness of butter chicken
Frequently criticized
- foodWhen I called to notify them, the staff was unhelpful, stating, “if you don’t want to order from our restaurant again, I can’t stop you. ” The rest of the food was cold and bland. Additionally, the naan with raisins was so sweet that no one could eat it.
- murgh masalapaneer butter masala and murgh masala. The gravies were clearly made from canned tomatoes/ premade sauces
- riceit did not come with rice. This is not specified anywhere
- BBQ chickenThe BBQ chicken was burned, plus was lacking in taste and presentation
- Chicken tikkaChicken tikka coal whatever, would have been great if it had any seasoning
- Indian food tastenot what authentic Indian food test likes at all
- PooriPoori, which was thick and doughy
- Tikka MasalaMy Tiki Masala was not very good this time
- biryaniSalt, turmeric and pepper don't make a biryani
- boiled chickenBoiled chicken served with tomato paste
If you're craving authentic Indian flavors and generous portions, this place is definitely worth a try, as most diners have a great experience. Just be aware that a few guests have encountered inconsistencies in food quality or temperature, so keep an eye out for those.
Service (8 out of 10)
mentioned by 68% of the guests
When it comes to service, this place generally hits the mark! With a solid score of 8 and a customer satisfaction rate of 80.7%, its clear most folks have a good experience. Out of 114 pieces of feedback, a whopping 92 praise the friendly owners, attentive staff, and exceptional hospitality.
Many rave about the awesome service and how welcome they felt. However, its not always perfect. A smaller number of 19 comments point to some bumps in the road, mentioning instances of a rude host, poor customer service, or an unapologetic tone.
Some guests experienced slow service or felt ignored, suggesting there's still a little room for improvement in consistency.
Service
114
Reviews
80%
Satisfaction
19
negative
3
neutral
92
positive
Rating distribution
What people like
- Friendly staff
- Attentive owners
- Exceptional hospitality
What people don't like
- Rude host
- Slow service
- Unapologetic tone
Often praised
- serviceWe stumbled upon this restaurant by a serendipitous twist of fate and were met with an amazing culinary experience, complemented by warm and friendly service. We later discovered it's a neighborhood favorite, and now we understand why.
- ownerWhat makes this place even more special is the warm and welcoming atmosphere. The owner takes the time to personally visit each table, chatting with patrons and making sure everyone is having a great experience. It’s a thoughtful gesture that adds a personal touch and makes you feel truly valued as a guest.
- staffMy experience at the restaurant was great! The staff was friendly and the outdoor seating was comfortable. They offered a variety of vegetarian and meat options, with large portions that were perfect for sharing.
- ServiceService:4
- serverOur server, an older gentleman, was pretty harried for a bit as he attempted to make sure everyone was taken care of, though he handled it with grace and care. He was very kind throughout.
- waiterThe food is of incredible quality, and the lunch special is one of my favorite weekend treats :). Our waiter, Aaron, and the owner are both so welcoming and always make our visits special!
- hospitalityMy experience at the restaurant was outstanding. Jay and Pankaj, along with the entire staff, maintained the upmost standards of hospitality. They expertly hosted my family and a larger party of 14 people.
- PankajPankaj was an amazing host
- awesome folkMy experience at this restaurant was marked by excellent authentic Indian food with beautiful flavors. The staff were awesome folk, and I highly recommend this place! However, it can get a little busy on the weekends, so if you're ordering takeout, it might be wise to give yourself an extra half an hour.
- awesome serviceGood food awesome service.
Frequently criticized
- staffHowever, upon arrival, the manager informed me that the restaurant was booked for two days in advance and only indoor seating was available. Despite the restaurant bungling up the reservation, the staff spoke in a very unapologetic tone and I felt literally ignored, which was not good. I was very disappointed.
- Muni riderHowever, I will not be dining here again as long as they oppose the reasonable traffic changes aimed at speeding up Muni and increasing safety at West Portal. Not everyone can access West Portal by private automobile, and regardless of any potential cost to drivers, they have lost this Muni rider.
- Uber EatsUber eats are not doing them a favor.
- customer serviceVery poor customer service by the old man
- date nightTotal date night ruiner
- food orderthey messed up the food order too
- glasses of waternobody came to refill our glasses of water
- hostthe host was rude
- manager/ownermanager/owner demanded vaccination proof, but kept us standing
- menuThis is not specified anywhere in the menu
Overall, you can expect a warm welcome and attentive care here. While a few experiences mention hiccups, the overwhelming sentiment is positive, making it a solid choice if you value great service.
Ambience (7.8 out of 10)
mentioned by 35% of the guests
When it comes to ambience, this spot generally hits the mark! With a solid score of 7.8 and customer satisfaction at 79.1%, its clear most folks find the atmosphere quite good. Many of the 34 positive remarks highlight a "warm and welcoming atmosphere, " a "neighborhood gem" vibe, and lovely "decor" and "lighting.
" Guests frequently praise the beautiful, clean setting, great location, and even a community feel, making for a truly pleasant dining experience. However, its not without a few minor snags, as noted in 7 negative comments. Some guests found it could be a bit noisy, especially on weekends, and mentioned that parking can be hard to find.
A few also suggested the washroom could use some improvement, so be mindful of these small points when planning your visit.
Ambience
43
Reviews
79%
Satisfaction
7
negative
2
neutral
34
positive
Rating distribution
What people like
- Warm, welcoming atmosphere
- Beautiful decor, lighting
- Great location, clean
What people don't like
- Can be noisy
- Parking is hard
- Washroom needs improvement
Often praised
- AtmosphereAtmosphere:5
- atmosphereextraordinary atmosphere
- locationExcellent location
- placeplace for lunch. We like it a bit slow with few people
- amazing lunch experienceOverall we had an amazing lunch experience here
- ambianceThe ambiance is tasteful
- ambienceAmbience was great
- aromaI had lunch here with my friend last Sunday, per his recommendation. We were quickly seated and the aroma coming from the kitchen was wonderful. We ordered and were not disappointed.
- cleanlinessIt is very clean
- community vibeThere is a community vibe to this restaurant.
Frequently criticized
- busy at the weekendsAn get a little busy at the weekends
- noisePortions are large, so be mindful not to order too much and save room for dessert. It is a bit noisy.
- noisyit can be a bit noisy to hear
- outdoor dining tableonly indoor was avl
- parkingParking is hard to find
- traffic changesMy experience at this restaurant was marked by excellent food, receiving a perfect score. However, I will not be dining here again as long as they oppose the reasonable traffic changes aimed at speeding up Muni and increasing safety at West Portal. Not everyone can access West Portal by private automobile, and regardless of any potential cost to drivers, they have lost this Muni rider.
- washroomMens Washroom can be improved a bit more
If youre looking for a place with a generally great vibe, this restaurants ambience is definitely worth checking out. Just be prepared for potential noise during peak times and a bit of a hunt for parking. Overall, it promises a warm and welcoming setting for your meal.
Value (6.1 out of 10)
mentioned by 14% of the guests
When it comes to value, its a mixed bag with 60% customer satisfaction and an average score of 6.1. Many guests felt it was worth the money and offered fair prices, even calling it an affordable yet qualitative place. With 9 positive remarks out of 15, good value and reasonable pricing were often appreciated.
On the flip side, 6 negative comments suggest not everyone was thrilled. Some felt they were charging extra or found the place pricey, with opinions noting it was overpriced and even expensive for the quality received. It seems theres room for improvement in ensuring consistent value for all.
Value
15
Reviews
60%
Satisfaction
6
negative
0
neutral
9
positive
Rating distribution
What people like
- Worth the money
- Reasonable prices
- Affordable quality
What people don't like
- Overpriced
- Charging extra
Often praised
- pricesReasonable prices
- valueThe value was good. The prices were reasonable
- PricesPrices were very reasonable
- affordable yet qualitative placelooking for an affordable yet qualitative place
- fair pricesFair prices
- pricingAll of the food was exceptional and arrived in a timely manner after we placed our order. We experienced great food, great pricing, and almost every plate was finished. We would absolutely visit again.
- worth the moneyTasty food and worth the money
Frequently criticized
- priceFor $10 ($5x2) I expected better.
- charging extracharging extra
- extra moneyorder it on the side for extra money
- priceyPricey and the quality isn’t as good
- restaurant overallWould not recommend the restaurant overall, it is overpriced
Overall, the value here is a bit inconsistent. While many find it offers reasonable prices and is worth the money, a significant number felt it was overpriced or charged extra. It's worth a try if you manage your expectations, but be prepared for a mixed experience.
How are the prices at Roti Indian?
On average, you’ll spend around 39 per person – from 67 guests. That puts the restaurant in the $31–$40 category. For an Indian Restaurant, that’s mid-range, maybe slightly above.
While the average is 39, its interesting to see that most diners actually spend a bit less, with a big cluster in the $21–$30 range. However, theres also a good spread, with some guests opting for more premium experiences, spending $41–$50 or even $101+.
Here’s a quick look at what guests spend per person, based on the latest 67 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Considering the variety of price points available, from more budget-friendly options to higher-end choices, we think the pricing offers good flexibility for an Indian restaurant in San Francisco. It seems fair for what you get!
Customer Reviews: what people think about Roti Indian
Visit Type
- Food Exploration
Service Type
- Dine-in
Noise Level
- Quiet
9
Great Service, Diverse Dishes, Good Value
My experience at this restaurant was excellent. I found the service to be great, and they offer a good diversity of traditional dishes, complemented by rotating seasonal specials. The value is also very good, and the atmosphere is quiet.
I am a repeat customer.
- service9
- diversity of traditional dishes8
- seasonal specials8
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
9
Delicious Lamb Lollipops and Naan!
My experience at the restaurant was fantastic! The server was incredibly helpful and made a great suggestion to try the lamb lollipops. They were absolutely delicious, as was the naan we ordered.
The food and service were both top-notch, contributing to a wonderful dinner experience.
- server9
- lamb lollipops10
- naan9
Visit Type
- Food Exploration
Service Type
- Delivery
9
Delicious Korma and Kulcha, Great Delivery!
My experience at the restaurant was fantastic! The Chicken Korma was delicious, and the onion kulcha was a perfect accompaniment. I will definitely be back.
They also provide local delivery, which I will be using next time!
- Chicken Korma9
- onion kulcha8
- local delivery9
Visit Type
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
9
Missed Indian Food Gem
My husband and I used to frequent this restaurant often when we lived in the Stonestown neighborhood and I worked at the University. I truly miss this place because I now live in the East Bay and it served good Indian food. We always ordered our favorite dishes; my husband would get us samosas as appetizers, and I always enjoyed my chai tea.
Since I'm no longer local, we don't get to visit as often. I hope to return once my 6-month-old daughter is old enough to dine in a restaurant.
- Indian food9
- samosas9
- chai tea9
Visit Type
- Quick Meal
Service Type
- Dine-in
6
Basic Food, Good Service and Atmosphere
My experience at the restaurant was pretty basic. The samosas were overcooked, and the food was generally bland. However, to their credit, they did offer the option to order it hotter.
The service and atmosphere were both rated a 4 out of 5.
- food5
- service8
- atmosphere8
- samosas2
What Roti Indian offers
Planning
- Accepts reservations
- Dinner reservations recommended
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- LGBTQ+ friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Healthy options
- Hard liquor
- Vegan options
- Wine
- Coffee
- Beer
- Small plates
- Cocktails
- Halal food
- Vegetarian options
- Alcohol
Dining options
- Catering
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Quiet
FAQs
What dining options and special dietary offerings can you find at Roti Indian Bistro?
At Roti Indian Bistro, you can enjoy lunch, dinner, and dessert with table service, and catering is also available. They offer a wide range of choices including healthy options, vegan options, vegetarian options, and halal food to accommodate various preferences.
What is the atmosphere like and what amenities does Roti Indian Bistro provide?
You’ll find a cozy, casual, and quiet atmosphere at Roti Indian Bistro, perfect for a relaxing meal. The restaurant is fully wheelchair accessible, including the entrance, seating, and restroom. Amenities include a bar onsite and convenient free or paid street parking.
What is the overall customer sentiment for Roti Indian?
Roti Indian generally receives good feedback, with an overall score of 7.9 and a customer satisfaction rate of 80.3%. Diners particularly appreciate the Service (8.0), Food (7.9), and Ambience (7.8), though Value (6.1) is seen as average.
Are there any specific dishes that stand out at Roti Indian?
Many customers praise the machi masala (salmon), chicken tikka masala, Chicken Tandoori, garlic naan, malai kofta, Chicken Korma, and butter chicken for their rich flavors and authentic taste.
What should I be aware of regarding the dining experience at Roti Indian?
While service is often warm and the atmosphere tasteful, some guests have noted occasional inconsistencies in food quality, specific service issues, and that the restaurant can get busy. Parking can also be challenging.