Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Poke Bowl – San Francisco
Poke Bowl - San Francisco
Photo from Poke Bowl
Poke Bowl at a glance
San Francisco Stonestown
- 🍍 Hawaiian Restaurant
$$
Price per Person $11–$20
mentioned by 12 of the guests
#2070 out of 2403 places to eat in San Francisco
#10 Hawaiian Restaurant out of 19 in San Francisco
Good
6.3 out of 10
Food
Service
Ambience
Value
93
Reviews
60.2%
Satisfaction
Often praised
- Fresh Food
- Good Value
Frequently criticized
- Slow Service
- Food Court
The restaurant Poke Bowl in San Francisco’s vibrant Stonestown neighborhood is your go-to Hawaiian Restaurant for a fresh and healthy meal. You’ll discover a casual spot perfect for a quick bite, offering delicious options that cater to your well-being.
Whether you’re looking for lunch or dinner, this spot provides a welcoming atmosphere where you can enjoy authentic flavors.
Overview: Introducting Poke Bowl
Poke Bowl offers a compelling proposition for those seeking a fresh and customizable meal. Diners appreciate the ability to build their own bowls with quality ingredients, often praising the fish and diverse toppings.
It’s a place where you can tailor your meal exactly to your liking. However, the experience can be inconsistent, particularly concerning operations.
While the food preparation is generally quick, customers have noted issues with long line waits and occasional slow service , which can detract from an otherwise satisfying meal.
Good
6.3
out of 10
93
Reviews
60.2%
Satisfaction
31
negative
6
neutral
56
positive
Overall, Poke Bowl lands squarely in the middle with a restaurant score of 6.3, indicating an average experience. Customer satisfaction also reflects a mixed sentiment at 60.2%.
This suggests that while many find aspects to enjoy, there are also areas that consistently fall short for others. These insights are drawn from 93 customer opinions, with 56 positive remarks and 31 negative observations.
Diving deeper, the Food (7.2) is clearly a strong point, frequently praised for its freshness and variety, while Value (8.3) also stands out as a significant draw. Conversely, Service (4.5) appears to be a recurring challenge, often cited for inefficiencies and wait times.
The Ambience (3.7) also struggles, largely due to its food court setting.
What people like
- Fresh, customizable food
- Quality ingredients
- Affordable pricing
What people don't like
- Inconsistent service speed
- Significant wait times
- Food court ambience
For those prioritizing a fresh, customizable meal with good value, Poke Bowl is worth considering. While the food itself is often praised for its quality and variety, be prepared for potential operational hiccups, especially during peak hours.
With a recommendation score of 7, it suggests a generally positive experience for many. If you’re seeking a quick, satisfying poke fix and can overlook occasional service delays or the casual food court setting, it could be a solid choice for your next meal.
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Verdict: Our expert take on Poke Bowl
Food (7.2 out of 10)
mentioned by 96% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 7.2 and customer satisfaction at 71.2%, it's clear many are enjoying their meals. Out of 59 customer remarks, 42 were positive, frequently praising the fresh ingredients, great taste, and the fun customization of their poke bowls, making for a truly satisfying poke vibe.
However, there are a few areas for improvement, noted in 12 critical comments. Some diners have encountered issues like fish bones or the use of regular rice instead of sushi rice. There were also mentions of inconsistent quantity in bowls and the absence of certain items like jellyfish, which some found disappointing.
Food
59
Reviews
71%
Satisfaction
12
negative
5
neutral
42
positive
Rating distribution
What people like
- Fresh ingredients
- Great taste
- Customizable bowls
What people don't like
- Found fish bones
- Regular rice used
- Inconsistent quantity
Often praised
- foodI loved that I could select a variety of proteins, toppings, and sauces, and they assembled my bowl fresh. It was quick and easy to order, and the food was great. I highly recommend it.
- fishMy experience at this restaurant was a mix of fast and tasty food with a friendly staff, but marred by recent service issues. The spicy dishes were indeed spicy, and the fish was good. I'm already planning to get a large portion next time.
- pokeI have been getting food from here for a long time and have never been disappointed with it. Some of the best poke I've ever had. The only issue I have is that sometimes when I order in person during the lunch rush, there is a very long line.
- ingredientsIt's fun to customize your order, and you can't go wrong because it's all delicious! The fish is fresh and tasty, and the other ingredients are all top-notch! My specific order, featuring a complex combination of savory, umami flavors and textures of spicy crab and tender diced tuna poke over brown rice and kelp noodles, with crunchy, thinly sliced cucumber, shredded carrots, original mild poke sauce and creamy honey avocado sauce, and topped with edamame, seaweed salad, kimchee, oshinko, green onion, cilantro, ginger, masago, sesame seeds, fried garlic chips, and Furikake, was to-die-for!
- poke bowldefinitely this is one of my favorite ones
- toppingscolorful vegetables, salmon, shrimp, and other creatures of the oceans
- baseselect your base which can be rice or some other carbohydrates
- better than nothingbetta than nottin
- bowlthe bowl was fresh and delicious
- bowlsThe bowls are very heart and healthy
Frequently criticized
- foodThe food was average, like fast food
- amount of ingredientscover hardly closes because of amount of the ingredients. Today it looks empty
- fish bonesfound fish bones in my bowl
- jellyfishThe people are really nice, and the food is consistently good. During my recent visit, I was a bit disappointed that they no longer serve jellyfish.
- mealwhatever mood he had toward me and my meal
- mostly riceit is mostly rice, not the other nice stuff
- poke bowlmade with regular rice not sushi rice and that made the poke bowl terrible
- quantitynever consistent in quantity compared to the size of the bowl
- regular ricethe rice was regular rice not sushi rice
- saucesome of the sauce is too saltly
If you're craving a fresh, customizable poke bowl and appreciate good quality ingredients, this place is definitely worth a visit. Just be mindful that some experiences mention inconsistent portions or the occasional use of regular rice, so set your expectations accordingly.
Service (4.5 out of 10)
mentioned by 65% of the guests
When it comes to service, some diners have definitely experienced the good side, praising the 10 positive remarks that highlight the staff for being fast, efficient, and friendly, making ordering quick and easy. These speedy interactions are noted, even when there's a long line. However, the overall picture for service is quite a mixed bag, with a score of 4.5 (average) and customer satisfaction sitting at a rather poor 35.7%.
A significant 17 negative comments frequently point to incredibly slow and inefficient service, often due to one person working or being short-staffed, leading to frustrating wait times and long lines.
Service
28
Reviews
35%
Satisfaction
17
negative
1
neutral
10
positive
Rating distribution
What people like
- Fast, efficient staff
- Quick, easy ordering
- Friendly service
What people don't like
- Slow, inefficient service
- Long wait times
- Often understaffed
Often praised
- staffMy experience at this restaurant was a mix of fast and tasty food with a friendly staff, but marred by recent service issues. The spicy dishes were indeed spicy, and the fish was good.
- serviceIt could not be any fresher or tastier! There's always a line here, but it moves fast because of the excellent quick and friendly service. Be sure to tip!
- long linevery efficient even if there is a long line
- papers and pencilsThey have papers and pencils for you
- peopleThe people are really nice
- quick and easy to orderIt was quick and easy to order
- take the food to goThe service was fast, and the food was absolutely delicious. I appreciated the flexibility of being able to take the food to go after ordering or to eat in the nearby food court.
Frequently criticized
- servicevery slow service more often than not
- lineSome of the best poke I've ever had. The only issue I have is that sometimes when I order in person during the lunch rush, there is a very long line. I have waited over a half an hour in that line for some Poke Bowl before and I would do it again.
- customer serviceHorrible customer service!
- employeeonly 1 employee working at a time
- employee conversationintercede an employee conversation between themselves to get served
- guy behind counterToday, it looks empty and is mostly rice, not the other nice stuff. I’m giving 1 star to the guy behind the counter. He seemed tired, lazy, or whatever mood he was in towards me and my meal.
- inefficientMy experience at the restaurant was marked by incredibly slow and inefficient service. It took 20 minutes for the order to be made, and I was only the third person in line.
- managementWhere is the management?
- one person workingI'm already planning to get a large portion next time. However, on my last couple of visits, there has only been one person working. This significantly impacts the wait time; your friends who ordered elsewhere in the food court will be halfway done with their meals before you even sit down with yours.
- order to be madetook 20 minutes for the order to be made
If you're lucky, you might experience the quick and friendly service some rave about. However, be prepared for potentially long waits and slow, inefficient service, especially during peak hours, as understaffing appears to be a common concern.
Ambience (3.7 out of 10)
mentioned by 13% of the guests
The positive feedback, though limited to just 1 comment out of 3 total observations, points to the convenience of the setup. Guests appreciate the flexibility to grab their order and either enjoy it on the go or settle into the nearby food court. This aspect, highlighted by the term eat in the nearby food court, offers a practical solution for dining.
However, the overall vibe for this spot seems to be a significant hurdle, with a low score of 3.7 and customer satisfaction at a mere 33.3%, both indicating a poor experience. Two comments specifically highlight the atmosphere as a major drawback, noting its location within a mall food court as the primary concern. This suggests the setting isn't winning any awards.
Ambience
3
Reviews
33%
Satisfaction
2
negative
0
neutral
1
positive
Rating distribution
What people like
- Eat in food court
What people don't like
- Mall food court atmosphere
Often praised
- eat in the nearby food courtThe service was fast, and the food was absolutely delicious. I appreciated the flexibility of being able to take the food to go after ordering or to eat in the nearby food court.
Frequently criticized
- atmosphereOnly drawback is that it’s in a mall food court in terms of atmosphere
If youre looking for a quick bite and dont mind the typical mall food court setting, this place offers convenience. However, if a pleasant dining atmosphere is high on your list, you might find yourself disappointed. It's best for a grab-and-go situation rather than a sit-down experience.
Value (8.3 out of 10)
mentioned by 13% of the guests
Alright, lets talk value! Guests are absolutely thrilled, consistently mentioning the affordable price and how the protein portions are a decent size, leaving them fully satisfied with what they paid. Its clear the pricing is reasonably priced for the quality of ingredients, making it a fantastic deal.
With a good score of 8.3 and an excellent 100% customer satisfaction, all 3 comments were glowing about the great value. Whats truly remarkable is the complete absence of any negative feedback regarding value. This means customers consistently feel theyre getting their money's worth, with no complaints about pricing or portion sizes.
It truly seems like a win-win situation for your wallet and your appetite, with everyone finding the value spot-on.
Value
3
Reviews
100%
Satisfaction
0
negative
0
neutral
3
positive
Rating distribution
What people like
- Affordable price
- Decent portions
- Quality ingredients
What people don't like
Often praised
- priceThe protein portions were actually a decent size and filled me up. I was satisfied with what I paid and will probably return. The tamago and crunchy toppings really added to the bowl.
- affordable priceaffordable price
Frequently criticized
No complaints so far.
If youre looking for a place where your money goes a long way, this spot is definitely worth checking out. Customers consistently find the prices fair for the quality and portion sizes, so you can expect to leave feeling satisfied without breaking the bank. Its a solid choice for great value.
How are the prices at Poke Bowl?
You’re looking at roughly 17 per person – reported by 12 diners. That puts it in the $11–$20 category. For a Hawaiian Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what folks actually spent, most of the 12 diners landed squarely in that $11–$20 sweet spot, with just a couple venturing a little lower or higher.
Here’s a quick look at what guests spend per person, based on the latest 12 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Hawaiian spot. It’s a good value for a tasty meal without breaking the bank.
Customer Reviews: what people think about Poke Bowl
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
6
Good Poke, Terrible Service
My experience at this restaurant was a mixed bag. While the poke was very good, the service was not well thought out. It seemed like there was only one person doing all the work, a confused individual serving a crowd.
I questioned where the management was. If they can't hire adequate staff, they shouldn't be in business.
- poke9
- service2
- management1
Visit Type
- Quick Meal
1
Fish bones found in poke bowl
PLEASE beware when eating from this location. I have found fish bones in my bowl. This is my first time finding bones while eating poke.
Never had this happen before.
- fish bones1
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Takeout
2
Disappointing Portion Size and Service
I’m very disappointed by the order I received today. Usually, I buy a large option and the cover hardly closes because of the amount of ingredients. Today, it looks empty and is mostly rice, not the other nice stuff.
I’m giving 1 star to the guy behind the counter. He seemed tired, lazy, or whatever mood he was in towards me and my meal.
- amount of ingredients2
- mostly rice2
- guy behind counter1
Service Type
- Dine-in
1
Horrible Service, Avoid This Place
I wish I could give this place a zero star or a negative star. The customer service was horrible. My experience with the service was rated a 1, and the atmosphere and food also received a 1.
- customer service1
- service1
- atmosphere1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
8
Solid Poke Spot in the Mall
My experience at this restaurant was surprisingly positive, offering a solid poke vibe that rivals some of my favorite spots in San Francisco. The ordering process was straightforward, with papers and pencils provided for us to submit our orders. The only drawback was the atmosphere, which was limited by its location in a mall food court.
- poke vibe9
- papers and pencils8
- atmosphere3
What Poke Bowl offers
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Quick bite
Dining options
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
Is Poke Bowl in San Francisco accessible for everyone?
Yes, Poke Bowl ensures a comfortable experience for all guests. You’ll find a wheelchair accessible entrance, parking lot, seating, and restroom, making it easy for you to visit and enjoy your meal.
What kind of dining experience and options can you expect at Poke Bowl?
At Poke Bowl, you can enjoy a casual dining experience with healthy options and quick bites. They serve both lunch and dinner, and you have the flexibility of dine-in, takeout, or convenient delivery services.
What is the overall dining experience like at Poke Bowl?
Poke Bowl offers an average dining experience with a restaurant score of **6.3** and mixed customer satisfaction at **60.2%**. While the **Food** (7.2) and **Value** (8.3) are well-regarded, **Service** (4.5) and **Ambience** (3.7) often fall short.
What can I expect from the food quality at Poke Bowl?
Customers frequently praise the fresh, customizable ingredients and diverse toppings at Poke Bowl. However, some have noted inconsistencies in portion sizes, the type of rice used, or occasional issues like fish bones.
How is the service and atmosphere at Poke Bowl?
Service at Poke Bowl can be inconsistent, with reports of both quick, friendly staff and significant wait times due to inefficiency or understaffing. The atmosphere is generally that of a casual food court setting.