Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Souvla – San Francisco
Souvla - San Francisco
Photo from Souvla
Souvla at a glance
San Francisco Hayes Valley
- 🫒 Greek Restaurant
$$
Price per Person $21–$30
mentioned by 116 of the guests
#1320 out of 2403 places to eat in San Francisco
#6 Greek Restaurant out of 10 in San Francisco
Good
7.3 out of 10
Food
Service
Ambience
Value
484
Reviews
72.1%
Satisfaction
Often praised
- Quick service
- Delicious food
- Charming atmosphere
Frequently criticized
- High prices
- Limited seating
- Inconsistent quality
The Greek restaurant Souvla in San Francisco’s vibrant Hayes Valley neighborhood offers a truly memorable dining experience. You’ll discover a trendy yet casual atmosphere perfect for a quick bite or a relaxed meal.
Known for its delicious and healthy options, including organic and vegetarian choices, it’s a go-to spot for fresh Mediterranean flavors. Whether you’re seeking a cozy dinner or a casual lunch, this spot provides a welcoming setting for you to enjoy authentic Greek cuisine.
Overview: Introducting Souvla
Souvla generally offers a positive dining experience, with many guests appreciating the quality of the food and the efficient service. However, some have noted concerns regarding value and occasional issues with the overall atmosphere.
The bright, modern ambience often receives praise for being a clean and charming space. Yet, there are mentions of limited seating and parking challenges that can sometimes impact the dining experience.
Good
7.3
out of 10
484
Reviews
72.1%
Satisfaction
112
negative
23
neutral
349
positive
Souvla holds a solid overall 7.3 score, indicating a generally good experience for most diners. Customer satisfaction stands at a respectable 72.1%, suggesting that a majority leave content.
This feedback comes from 484 total opinions, with 349 positive and 112 negative, providing a robust picture. Diving deeper, Food leads the way with a strong (7.3) score, reflecting its central role in positive feedback.
Service also performs well (7.5), often described as friendly and quick. The Ambience (7.4) is generally well-regarded, though Value (5.7) is a point where opinions are more divided, falling into the average range.
What people like
- Friendly, quick service
- Delicious, fresh food
- Charming, clean atmosphere
What people don't like
- Perceived high prices
- Limited seating
- Inconsistent food quality
Souvla offers a compelling option for those seeking quality Greek-inspired dishes served with efficiency. While the value might be a point of contention for some, the overall positive feedback on the food and service makes it worth considering.
With a 7.4 recommendation score, it suggests that many find it a worthwhile visit. If you prioritize a pleasant atmosphere and prompt service alongside your meal, Souvla is likely to satisfy, provided you’re mindful of the pricing.
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Verdict: Our expert take on Souvla
Food (7.3 out of 10)
mentioned by 99% of the guests
It looks like the food here generally hits the spot, earning a good score of 7.3 and a good customer satisfaction of 72.2%. Many diners rave about the deliciousness and freshness, with 236 positive comments praising items like the amazing frozen Greek yogurt, fresh ingredients, and tasty salads and juicy potatoes. However, not everyone is completely won over, with 75 comments noting some areas for improvement.
Concerns include occasional dry meat, a lack of flavor in some dishes, stingy portions, and food being overly oily.
Food
327
Reviews
72%
Satisfaction
75
negative
16
neutral
236
positive
Rating distribution
What people like
- Amazing frozen yogurt
- Fresh, quality ingredients
- Delicious salads
What people don't like
- Dry, bland meat
- Small portions
- Overly oily food
Often praised
- foodThe service was incredibly friendly and super fast. I also thoroughly enjoyed the great food. Their Greek frozen yogurt is extra great😊.
- frozen yogurtget the frozen yogurt - Greek Olive oil and flaky sea salt is simple yet a total blast to your oral senses
- chicken saladchicken salad delivered, and it was delicious!
- friesThe service was incredibly friendly, and the vibe was cute. I really enjoyed the tasty fries and the chicken salad was a standout. It was so good that I forgot to take a picture!
- saladsTheir salads are truly amazing!
- FoodFor dessert, the Fries and Baklava yogurt are an absolute must-get after your meal. The food was excellent, and the atmosphere and service were also top-notch.
- chickenlamb and chicken and both were fantastic
- lamblamb and chicken and both were fantastic
- menuThere is a simple menu but it doesn’t disappoint
- pork saladWe had the pork salad that me and my girlfriend split
Frequently criticized
- chickenanything with chicken is downright inedible
- foodThere was barely any flavor from the red onions, and the inclusion of orange in the sandwich was an awful combination. I found the food quality to be very poor, and the atmosphere and service were also lacking.
- lambThe lamb in my salad wasn’t fresh
- lamb saladlamb salad for lunch. I was disappointed
- lamb sandwichDisappointed with both - dry meat, not much flavor
- orangewhat was up with the orange in the sandwich?
- sandwichMy husbands sandwich was drowning in oil
- sauceMy experience at Souvla was disappointing, primarily due to the lamb sandwich. The bread was tough, there was not enough sauce, and it lacked juicy vegetables. The portion size was also stingy overall.
- wrapsnot a fan of lamb/ but I like their ‘rotisserie chicken salad’
- Baklava crumbsI didn’t enjoy the Baklava crumbs
Overall, the food here is a solid choice, especially if youre keen on fresh ingredients and their standout frozen Greek yogurt. Just be mindful that some dishes might lack flavor or be a bit dry, and portions could be smaller than expected. Its definitely worth a try for the highlights!
Service (7.5 out of 10)
mentioned by 56% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 7.5 and a good customer satisfaction rate of 76.5%, guests often rave about the staff being super friendly and the service speed being impressively quick. Many appreciate the quick place vibe and even mention a generous server making their visit special, with 62 positive remarks out of 81 overall.
However, it's not always smooth sailing. A few experiences point to bad service or frustrating waiting time, especially concerning online orders where no one answers phone calls. Some guests also faced issues with incomplete order deliveries, accounting for 17 negative comments.
It seems communication and order accuracy can sometimes be a hurdle.
Service
81
Reviews
76%
Satisfaction
17
negative
2
neutral
62
positive
Rating distribution
What people like
- Fast service
- Friendly staff
- Quick food delivery
What people don't like
- Unresponsive phone
- Incomplete orders
- Long lines
Often praised
- serviceI visited their location near the Civic Center, and it's a small and pleasant place. The service was excellent; the staff were very helpful in guiding my choices. I particularly appreciated their assistance in selecting a wine to pair with my chicken gyro.
- staffthe staff are always super nice
- ServiceFor dessert, the Fries and Baklava yogurt are an absolute must-get after your meal. The food was excellent, and the atmosphere and service were also top-notch.
- employeesthe employees are friendly
- EmployeesEmployees are very friendly
- FoodFood comes out very quickly
- Wait timeWait time:No wait
- accompanyto the accompany, I love it here!
- attentionthe attention they provided was also spectacular
- boysthe boys are so friendly
Frequently criticized
- serviceThere was barely any flavor from the red onions, and the inclusion of orange in the sandwich was an awful combination. I found the food quality to be very poor, and the atmosphere and service were also lacking.
- account reviewI ordered online for delivery and received a message stating: 'We've detected unusual or suspicious activity in your account and we're conducting a review for security purposes. We'll update you with the results of our review via email within 2-3 hours'.
- bad serviceBad Service
- contact the restaurantI love their food, but I wish they provided proper customer support contact. There is NO WAY to contact the restaurant to request the utensils. The call goes straight to the voicemail and DoorDash doesn't allow editing orders.
- customer supportI love their food, but I wish they provided proper customer support contact. There is NO WAY to contact the restaurant to request the utensils.
- delivery statusno way to know if the delivery is happening
- incomplete ordersuper disappointing to come home to an incomplete order
- lineThe line is long
- no one answers phoneNo one answers the phone
- orderyour order is coming right behind you
Overall, if youre looking for a place with generally fast and friendly service, youll likely be pleased. Just be aware that some online ordering and communication hiccups have been reported, so perhaps dining in or being prepared for potential delivery issues might be wise.
Ambience (7.4 out of 10)
mentioned by 38% of the guests
When it comes to ambience, this spot generally hits the mark, earning a 7.4 score and a solid 72.1% customer satisfaction. Many of the 44 positive comments, from 61 pieces of feedback, praise the inviting atmosphere and cool vibe, especially highlighting the ample outdoor seating. Guests appreciate the cleanliness and the overall charming space, making it a pleasant place to hang out.
However, its not without its quirks, as 14 negative remarks point out. Some found the atmosphere lacking or the outside seating area less than ideal. A common concern is the limited seating, which can feel cramped, and the potential for it to get loud.
Parking can also be a challenge, and the single shared restroom isnt always convenient.
Ambience
61
Reviews
72%
Satisfaction
14
negative
3
neutral
44
positive
Rating distribution
What people like
- Inviting atmosphere
- Ample outdoor seating
- Clean and charming
What people don't like
- Limited seating
- Can get loud
- Difficult parking
Often praised
- atmosphereUnfortunately, their yogurt machine was broken : (. The atmosphere was super cute and the food was amazing.
- AtmosphereFor dessert, the Fries and Baklava yogurt are an absolute must-get after your meal. The food was excellent, and the atmosphere and service were also top-notch.
- seatingDecent amount of seating
- spaceThe space itself was super charming.
- vibebright modern natural space
- bathroomsBathrooms 4/5 Clean, well equipped
- clean placeMy experience at this restaurant was very positive. I found it to be a clean and quick place with an inviting atmosphere. The to-go packaging was also nice.
- cleanlinessAll is very clean
- cool spotfriendly cool spot this location is my favorite
- cosy spotSuper cosy spot
Frequently criticized
- atmosphereThere was barely any flavor from the red onions, and the inclusion of orange in the sandwich was an awful combination. I found the food quality to be very poor, and the atmosphere and service were also lacking.
- parking spaceSomewhat difficult to find parking
- seatingThe salad was made with fresh ingredients, but it was nothing special in my opinion. The line is long and it can be difficult to get seating, which impacted the overall experience. I would consider getting a wrap next time.
- date spothow is this a date spot
- indoor seatingindoor seating was unfortunately closed so we sat outside
- limited seatinglimited seating indoors and just outside
- loudcan get loud
- outside seating areaoutside seating area smells like trash
- parkingDifficult to find parking
- shared restroomsingle shared restroom can be a pain
If you're looking for a spot with a generally inviting and clean atmosphere, especially with good outdoor seating, this place is worth a visit. Just be prepared for potentially limited seating and a bit of noise, and plan your parking ahead of time.
Value (5.7 out of 10)
mentioned by 13% of the guests
When it comes to value, many diners found things to cheer about, with 7 positive comments out of 15 total. Guests often mentioned finding affordable prices and a fair price for their meals, with some even noting a 10% discount available. They felt they got a very reasonable price for what you get, suggesting that even if it leaned on the expensive side, it was still worth it!
However, the picture isnt entirely rosy, as the value score sits at an average 5.7, and customer satisfaction is a bit mixed at 46.7%. With 6 negative comments, some felt that the prices are too high and that it was over expensive. Specific complaints included portions are small and expensive and even a charge for utensils, making some items like a pita wrap' feel excessive.
Value
15
Reviews
46%
Satisfaction
6
negative
2
neutral
7
positive
Rating distribution
What people like
- Affordable prices
- Worth the price
- Discount offered
What people don't like
- Prices too high
- Small portions
- Utensil charge
Often praised
- pricevery reasonable price for what you get
- 10% discountthey’ll give you a 10% discount
- affordable pricesMy experience at this restaurant was very positive. I enjoyed good Greek food at affordable prices. The ingredients were noticeably fresh and of good quality.
- fair priceat a fair price
- pricesPrices are reasonable
Frequently criticized
- priceMy experience at the restaurant was marked by high quality food, though it came with a high price. A great feature is the ability to swap meat types for any entree; I opted for lamb with the pork fixings.
- over expensiveit was over expensive
- pita wrapThe combination of orange and boiled chicken in a pita was unexpected and frankly, my mom would sue if she tried this lol. Furthermore, the price of $17 for a pita wrap seems excessive. Are we serious!
- pricesthe prices are too high
- utensilsthey charge you 25 cents for utensils.
Overall, the value here is a bit of a mixed bag. While many find the prices reasonable for the quality, be aware that some items might feel overpriced or portions small. If youre looking for good food and dont mind potentially paying a bit more, it could be worth it, but keep an eye on the menu for potential surprises.
How are the prices at Souvla?
You’re looking at roughly 21 per person – reported by 116 diners. That puts it in the $21–$30 category. For a Greek Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 21, many guests actually spend a bit less, with most prices clustering between 11 – 30 $. This suggests a good mix of accessible options and slightly higher-priced dishes.
Here’s a quick look at what guests spend per person, based on the latest 116 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Greek Restaurant in San Francisco. It offers good value, especially with many options available in the mid-range.
Customer Reviews: what people think about Souvla
Price per Person
- $21–$30
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Excellent Food, Clean Bathrooms
My experience at this restaurant was excellent. It's one of my go-to spots in San Francisco. The food was excellent and tasted fresh.
The bathrooms were also very good, rated 4/5. They were clean and well-equipped, maintaining the restaurant's theme and aesthetic. For hand drying, they use Dyson air blades instead of paper towels.
- food10
- bathrooms8
- theme and aesthetic8
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Noise Level
- Quiet
10
Amazing Frozen Yogurt!
I visited this place because my friend told me that their amazing frozen yogurt is a total crush. He was totally right because it was amazing!
- frozen yogurt10
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
2
Disappointing Souvlaki Experience
My experience at the restaurant was far from satisfactory. The 'Yunan souvlaki' was nothing like the real thing; it was a very bland wrap. Instead of chicken döner, it seemed like they used boiled chicken, which was tasteless and bland.
It bore no resemblance to the original dish. Furthermore, the addition of orange inside was completely irrelevant and detracted from the dish. The atmosphere was rated a 2, and service a 3, with parking being difficult to find.
- service3
- Yunan souvlaki1
- wrap1
- boiled chicken1
Visit Type
- Quick Meal
Service Type
- Dine-in
1
Unsatisfying Meal, Cold Fries, Stale Chicken
My experience at this restaurant was incredibly unsatisfying. It's never a good sign when your order arrives right behind you as you're walking to the table. The fries were cold, and the sandwich tasted like 3-day-old prepared chicken.
It was gross, and I hope I don't get sick.
- fries2
- sandwich1
- meal1
Price per Person
- $41–$50
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
10
Absolutely Fantastic Food and Experience!
My experience at this restaurant was absolutely fantastic. The freshness and quality of the food were exceptional. We shared the pork salad, which was delicious, along with the Greek fries with garlic dipping sauce.
For dessert, we enjoyed the Greek yogurt with baklava crumbles. I definitely recommend this place!
- freshness10
- quality of the food10
- pork salad9
What Souvla offers
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Healthy options
- Vegan options
- Quick bite
- Wine
- Beer
- Organic dishes
- Vegetarian options
- Alcohol
Dining options
- Breakfast
- Brunch
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Usually difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What dietary options and beverages are available at Souvla?
Souvla caters to various dietary needs, offering healthy, organic, vegetarian, and vegan options. For beverages, you can enjoy a selection of wine, beer, and other alcoholic drinks. This ensures a satisfying experience for you, whether you’re looking for a quick bite or a full meal.
What service options and atmosphere can you expect at Souvla, and is it accessible?
Souvla offers dine-in, takeout, delivery, and no-contact delivery, with outdoor seating available. The atmosphere is cozy, casual, and trendy. For accessibility, you’ll find a wheelchair-accessible entrance, seating, and restroom, making it a welcoming spot for all guests.
What is the overall customer sentiment for Souvla?
Souvla has a strong overall score of **7.3** and a customer satisfaction rate of **72.1%**, indicating a generally positive experience for most diners.
What are the standout aspects of Souvla?
Customers frequently praise the **Service** (7.5) for being friendly and quick, and the **Ambience** (7.4) for its charming and clean environment. The **Food** (7.3) is also a consistent highlight.
Are there any common concerns about dining at Souvla?
Some customers express concerns about the **Value** (5.7), citing prices as a bit high. Additionally, issues like limited seating and parking can sometimes impact the overall experience.