Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
oChef » Souvla – San Francisco
Souvla - San Francisco
Photo from Souvla
Souvla at a glance
San Francisco Dogpatch
- 🫒 Greek Restaurant
$$
Price per Person $21–$30
mentioned by 57 of the guests
#1663 out of 2403 places to eat in San Francisco
#9 Greek Restaurant out of 10 in San Francisco
Good
7 out of 10
Food
Service
Ambience
Value
271
Reviews
66.4%
Satisfaction
Often praised
- Fresh food
- Great ambiance
- Good service
Frequently criticized
- Pricey
- Inconsistent quality
- Poor communication
The restaurant Souvla, a Greek Restaurant in San Francisco’s vibrant Dogpatch neighborhood, offers a delightful culinary experience. You’ll find a menu rich with healthy options, perfect for a quick bite or a relaxed meal.
The atmosphere is cozy and casual, making it an inviting spot for any occasion. Whether you’re looking for lunch, dinner, or just a dessert, this spot has you covered with its diverse offerings and welcoming vibe.
Overview: Introducting Souvla
Souvla offers a vibrant dining experience, often praised for its energetic atmosphere and the generally quick delivery of its dishes. Guests frequently highlight the attentive staff who contribute to a pleasant visit, making it a suitable spot for casual gatherings.
However, some patrons have noted concerns regarding the overall price, finding certain items surprisingly expensive. While the food is often well-received, there are occasional remarks about inconsistent quality, such as a bland, dry salad or issues with chicken texture.
Good
7
out of 10
271
Reviews
66.4%
Satisfaction
66
negative
25
neutral
180
positive
Souvla holds a solid 7 for its overall Restaurant Score, reflecting a generally positive dining experience, though customer satisfaction sits at a mixed 66.4%. This assessment is drawn from 271 customer opinions, with 180 positive remarks balancing 66 negative ones, indicating a place with clear strengths but also areas for refinement.
The Ambience (7.5) and Service (7.4) are particularly well-regarded, contributing significantly to the positive sentiment. While Food (7) is also rated favorably for its freshness and flavor, the Value (4.5) score suggests that pricing is a notable point of contention for some patrons, tempering the overall enthusiasm.
What people like
- Fresh, tasty food
- Welcoming atmosphere
- Prompt, friendly service
What people don't like
- High prices
- Inconsistent food quality
- Service communication issues
Souvla presents a generally enjoyable experience, particularly if you appreciate a lively setting and efficient service. While the food often hits the mark with fresh ingredients, be mindful that the pricing can be a point of discussion for some diners.
With a Recommendation Score of 7.4, it’s certainly worth considering if you’re in the mood for its specific offerings. Just manage expectations regarding the cost, and you’ll likely find a pleasant meal in a vibrant environment.
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Verdict: Our expert take on Souvla
Food (7 out of 10)
mentioned by 100% of the guests
When it comes to the food, there's a lot to love here! With a solid score of 7, indicating good quality, and a respectable 67.1% customer satisfaction, the kitchen generally hits the mark. Many of the 112 positive opinions rave about the crispy fries, delicious chicken salad, and spectacular frozen yogurt, along with tasty lamb dishes.
However, based on 39 negative opinions out of 167 total feedback, there are a few areas for improvement. Some guests noted a lessening of ingredients over time, dry meat in dishes like chicken and lamb, and disappointment over missing menu items like hummus or the small size of some yogurt portions. Inconsistencies in quality were also mentioned.
Food
167
Reviews
67%
Satisfaction
39
negative
16
neutral
112
positive
Rating distribution
What people like
- Crispy, tasty fries
- Delicious chicken salad
- Spectacular frozen yogurt
What people don't like
- Inconsistent food quality
- Dry meat dishes
- Missing menu items
Often praised
- foodThe staff, from the servers to the cashiers, took very good care of me. The food was delivered quickly and all items tasted delicious. The restaurant also has a large seating area.
- friesWe only tried an order of fries, so I can't comment on the full menu. The fries were a bit pricey at $6, but they were pretty good. However, the feta on top wasn't great.
- chicken saladThe chicken salad is my favorite salad
- saladsI typically grab takeout or use DoorDash for their salads, and those have always been pretty tasty. My favorite is the pork salad, followed by the chicken, then lamb, and I've yet to try their veggie one.
- frozen yogurtAlso a frozen yogurt and glass of wine
- FoodFood is very fresh.
- Greek friesThe Greek fries were delicious per usual
- Greek styleYou can also get any salad Greek style and add a solid helping of fries on top for just $1
- Greek yogurtMy favorite is the pork salad, followed by the chicken, then lamb, and I've yet to try their veggie one. Their Greek yogurt is always a welcome treat. This location offers happy hours every day from 3-6 PM with a loukoumades sundae.
- chickenthe best chicken I've ever tasted
Frequently criticized
- yogurtthe yogurt was disappointing in terms of size
- baklavabaklava tasted stale
- cheese and pitaSimilar issue with the cheese and pita
- chickenThe chicken sandwich was very tasty, with the sauce and all the flavors coming together nicely. However, unfortunately, the chicken had pieces of dried chicken that tasted like it was from the night before, with some dry edges. On a positive note, the service is great and friendly here.
- chicken gyrosomething was missing with the taste for their chicken gyro
- chicken salada modicum of dressing on my chicken salad. It was a bland, dry salad
- chicken sandwichchicken was very dry and the sandwich itself was not flavorful or seasoned at all
- crackerswe were left with quite a bit of leftover dip. When we asked for a more crackers
- dipsThe dips came out with only a couple crackers
- dressingMy experience at this Souvla location has been the worst so far. For five consecutive visits, there has only been a modicum of dressing on my chicken salad, resulting in a bland and dry salad. While I generally love Souvla, there seems to be something not right about this particular establishment.
Overall, the food here is a good bet, especially if you're craving their popular fries, chicken salad, or frozen yogurt. While there might be occasional inconsistencies or missing items, many find it a satisfying choice for a quick and tasty meal.
Service (7.4 out of 10)
mentioned by 48% of the guests
Overall, the service here seems to hit the mark, with a solid score of 7.4 and customer satisfaction at 72.1%, both landing squarely in the good category. Many guests, accounting for 31 positive remarks out of 43, consistently praise the staff for their speed and friendly demeanor, noting how quickly food is delivered and how accommodating everyone is. However, its not all smooth sailing.
About 10 comments point to some bumps, like feeling the team might be low staffed or issues with phone communication and DoorDash orders. A few also mentioned feeling rushed, with plates cleared before they were finished, suggesting theres still a little room for improvement.
Service
43
Reviews
72%
Satisfaction
10
negative
2
neutral
31
positive
Rating distribution
What people like
- Friendly, quick staff
- Efficient service
- Accommodating team
What people don't like
- Understaffed concerns
- Phone issues
- Service felt rushed
Often praised
- serviceThe service and atmosphere were also top-notch
- staffthe staff are always great/very friendly!
- ServiceService was good.
- came quickit Came quick
- everyoneeveryone was super nice
- food deliveredFood delivered quickly
- friendly peopleWe were greeted by friendly people
- groupsThe food was great, the service was excellent, and the atmosphere was wonderful. They were very accommodating for groups, and I found the parking in the neighborhood to be quite reasonable. I especially loved the honey Greek yogurt!
- nice staffthe staff on site was so nice
- orderit was easy to order
Frequently criticized
- staffstaff wasn't as pleasing as I've been accustomed to
- 3 orders of Greek friesMy experience at this restaurant was disappointing due to service errors. They forgot my 3 orders of Greek fries. If you get your order to go, it's crucial to check what's in your bag.
- DoorDash ordercan’t remove certain ingredients and there’s no customization
- food I paid forIt was such a bummer because the fries themselves are good. I would have given them 5 stars, but this is the second time they've failed to give me all the food I paid for.
- hourshours said open till 10pm
- low staffedthey seemed to be low staffed
- phoneHowever, the service was a significant letdown. They absolutely refuse to answer their phone for some reason, which is incredibly frustrating. Additionally, when trying to order via DoorDash, there's no option to remove certain ingredients and no way to customize orders, leading to a lack of flexibility.
- platesclearing our plates (that still had food on it)
- serviceThe food was good, earning a 4 out of 5. However, the service felt rushed. After receiving another glass of wine just before 9 pm, I was told by a lady clearing our plates, which still had food on them, that they were closed.
If youre looking for generally quick and friendly service, youll likely be pleased. Just be aware that on busier days or with specific ordering needs, there might be a few hiccups to navigate.
Ambience (7.5 out of 10)
mentioned by 49% of the guests
Youll likely find the vibe here quite appealing! Many guests absolutely loved the chic design and appreciated the plenty of space and natural lighting, creating a wonderful openness. With 34 positive remarks out of 46 total, its clear the atmosphere is a big draw.
The customer satisfaction sits at a good 73.9%, reflecting a generally positive experience, and the ambience itself scores a good 7.5. On the flip side, a few experiences werent quite as glowing. Some found the space could feel a bit cold, and parking proved to be a significant challenge for others.
There were even comments about an identity crisis' affecting the overall feel. These 8 negative opinions, while fewer, highlight areas where the experience might not be perfect.
Ambience
46
Reviews
73%
Satisfaction
8
negative
4
neutral
34
positive
Rating distribution
What people like
- Chic design
- Spacious and open
- Pleasant atmosphere
What people don't like
- Difficult parking
- Felt cold
- Identity crisis
Often praised
- atmosphereFor a wonderful flavor-experience, I highly recommend trying the frozen yogurt with sea salt and olive oil; the fruity nature of the oil really comes out, and we get it every time. The atmosphere is fun and energetic, making it a great place for good friends to meet up for dinner.
- locationLove how large this location is too
- spaceI love how wide and open the space is, especially with their super high ceilings.
- AtmosphereAtmosphere:4
- ambianceThe ambiance is great, with high ceilings and a bar area
- placeThis place is beautiful. ... has authentic decoration and modern
- Ambiancevery nice ambiance and decoration.
- amazing placeotherwise amazing place!
- ambienceThe ambience is laid back but classy
- bathroomsBathrooms were clean
Frequently criticized
- atmospheredefinitely felt more cold to be here
- parkingDifficult to find parking
- ParkingThe service was good as well. My only complaints are that the prices are a bit high and parking is extremely difficult.
- fire hazardblocking any ingress or egress (a fire hazard)
- identity crisisFirstly, they have an identity crisis.
- new location/menuthis new location/menu was very disappointing
If a chic, spacious, and generally pleasant atmosphere is what youre after, this spot is a strong contender and worth a visit. Just be mindful that parking can be a real challenge, and for some, the vibe might lean a bit cold'.
Value (4.5 out of 10)
mentioned by 21% of the guests
While the overall score for value sits at an average 4.5, some guests appreciate the bang for their buck, especially with options like their value for money dishes and the appealing happy hour deals. Based on 3 positive remarks out of 15 total, diners enjoy generous portions, like a well-packed vegetarian salad, making it feel like a good deal. However, customer satisfaction for value is quite low at a poor 20%, with many finding things a bit pricey.
With 9 negative comments, guests often feel let down by the price mark, citing items like a $20 for a wrap that left them hungry or other small additions feeling disproportionately expensive.
Value
15
Reviews
20%
Satisfaction
9
negative
3
neutral
3
positive
Rating distribution
What people like
- Generous portions
- Great happy hour
- Salad value
What people don't like
- High menu prices
- Poor wrap value
- Disappointing cost
Often praised
- Price per personMy personal favorite is the vegetarian salad, which is generously portioned and packed with fresh greens, cheese, olives, nuts, and roasted white sweet potato. A great option is to get any salad Greek style and add a solid helping of fries on top for just $1, offering a crispy element without a full side. The salads are quite large, often serving as multiple meals or one meal with a snack, especially when paired with fries.
- happy houreveryday happy hour - 12$ for wine, $10 for apps
- value for moneyGood value for money
Frequently criticized
- priceI visited this restaurant with a group after a coworker highly recommended it. While everyone enjoyed their food, I found it to be surprisingly expensive, and I felt a bit let down considering the price point. It's an alright place, but not a gem I'd go out of my way to revisit.
- $20 for a wrapI paid $20 for take-away wraps that were microscopic and not very tasty. While I don't want others to not enjoy their food, you'll likely walk away hungry after spending $20 for a wrap.
- PricesThe service was good as well. My only complaints are that the prices are a bit high and parking is extremely difficult.
- extra crackerstold it would be $5. We paid it ... but got only 4 more
- price markleft down at the price mark
- priceya little pricey after I added a beer
If you're looking for specific deals like happy hour or their generously portioned salads, you might find some good value. However, be prepared for potentially high prices on other menu items, as many guests felt let down by the cost for what they received.
How are the prices at Souvla?
You’re looking at roughly 23 per person – reported by 57 diners. That puts it in the $21–$30 category. For a Greek Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most diners seem to agree, with the majority of prices clustering right around this average, though you’ll find a few options both a bit cheaper and a bit pricier if you look.
Here’s a quick look at what guests spend per person, based on the latest 57 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels pretty fair for a Greek Restaurant in San Francisco. It offers a good mid-range option without breaking the bank, making it a solid choice for a satisfying meal.
Customer Reviews: what people think about Souvla
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Delicious Food, Quick Service!
My experience at the restaurant was great! The food was delicious, and the ordering process was easy. It came quick, which was perfect as we visited around lunch time.
- food10
- order9
- came quick9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
3
Vegetarian Disappointment with Limited Options
As a vegetarian, my experience at this beautiful place left me quite disappointed. There was only one vegetarian option on the menu and a special. If I was still hungry, I could have had fries.
The sweet potato pita was not up to the mark, with an underwhelming texture and flavor. Personally, I found the sweet element didn't work well in this format. The fries were good.
I wished the egg lemon soup was vegetarian, but it was chicken-based.
- fries8
- sweet potato pita2
- texture and flavor3
- vegetarian options2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Beautiful Souvla with Delicious Vegetarian Salad
My experience at this beautiful and cozy Souvla outpost was fantastic! As a long-time fan, I can attest to their outstanding salads, pitas, and frozen yogurt. My personal favorite is the vegetarian salad, which is generously portioned and packed with fresh greens, cheese, olives, nuts, and roasted white sweet potato.
A great option is to get any salad Greek style and add a solid helping of fries on top for just $1, offering a crispy element without a full side. The salads are quite large, often serving as multiple meals or one meal with a snack, especially when paired with fries. This particular location is especially enjoyable; I love the wide and open space with its super high ceilings, creating an industrial chic vibe.
The centerpiece, a tree encased in glass, adds a unique touch. The team is awesome and super efficient and friendly. I can't wait to come back!
- vegetarian salad10
- Greek style8
- fries7
Price per Person
- $1–$10
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
7
Mixed Feelings on Fries, Eager to Try Entrees
I visited Souvla a couple of weeks ago with some friends. We only tried an order of fries, so I can't comment on the full menu. The fries were a bit pricey at $6, but they were pretty good.
However, the feta on top wasn't great. I've heard mixed reviews about Souvla, but I would return at least once to try their actual entrees and their famous frozen yogurt.
- fries7
- entrees6
- frozen yogurt6
- feta on top3
- price4
Price per Person
- $1–$10
Visit Type
- Regular Visit
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
8
Tasty Salads and Happy Hour Treats
I typically grab takeout or use DoorDash for their salads, and those have always been pretty tasty. My favorite is the pork salad, followed by the chicken, then lamb, and I've yet to try their veggie one. Their Greek yogurt is always a welcome treat.
This location offers happy hours every day from 3-6 PM with a loukoumades sundae. While the baklava crumbles are still superior, this was a nice change of pace. The location is spacious and classy.
The service could be quicker at times, but the spot really fills up during weekday lunches!
- salads8
- pork salad8
- chicken salad7
What Souvla offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Happy hour drinks
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Happy hour food
- Alcohol
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Usually somewhat difficult to find a space
- Free street parking
Atmosphere
- Cozy
- Casual
FAQs
What can you expect to find on the menu at Souvla?
At Souvla, you can enjoy a variety of Greek dishes, including healthy options and small plates. They also offer happy hour drinks and food, wine, beer, and coffee. You can dine in for lunch or dinner, or even order catering for your event.
What service and accessibility features does Souvla provide?
Souvla offers convenient service options like no-contact delivery, takeout, and dine-in. For accessibility, you’ll find a wheelchair accessible entrance and seating. Parking can be somewhat difficult, but free street parking is usually available.
What is Souvla's overall rating and how do its key aspects perform?
Souvla has an overall Restaurant Score of 7, with customer satisfaction at 66.4%. Its Ambience (7.5) and Service (7.4) are highly rated, and Food (7) is generally well-received, though Value (4.5) is a weaker point.
What do customers typically enjoy about Souvla's food?
Many customers appreciate the fresh ingredients, particularly the generously portioned salads and flavorful chicken. Items like Greek fries and frozen yogurt also receive positive mentions for their taste.
Are there any common concerns or drawbacks at Souvla?
Some patrons find the prices to be high, impacting the perceived value. Additionally, there are occasional reports of inconsistent food quality, such as dry chicken or bland salads, and service issues like difficulty reaching them by phone or lack of customization options for orders.