Highlights
- Great dessert
- Great coffee
- Great wine list
- Great tea selection
oChef » ONE65 – San Francisco
ONE65 - San Francisco
Photo from ONE65
ONE65 at a glance
San Francisco Union Square
- đ„ French Restaurant
$$
Price per Person $21â$30
mentioned by 106 of the guests
#537 out of 2403 places to eat in San Francisco
#6 French Restaurant out of 28 in San Francisco
Excellent
8.1 out of 10
Food
Service
Ambience
Value
586
Reviews
79.9%
Satisfaction
Often praised
- French pastries
- European ambiance
- Friendly staff
Frequently criticized
- High prices
- Drink inconsistency
- Service coordination
The restaurant ONE65 San Francisco, a sophisticated French restaurant located in the vibrant Union Square neighborhood, invites you to discover an exceptional culinary journey. You’ll find yourself immersed in an upscale and romantic atmosphere, perfect for any occasion.
This establishment is particularly renowned for its great dessert, offering a sweet conclusion to your dining experience. Whether you’re seeking a cozy spot or a trendy destination, this San Francisco gem promises a memorable visit.
Overview: Introducting ONE65
ONE65 offers a delightful experience, particularly for those seeking quality French pastries and other culinary treats. Many appreciate the inviting atmosphere, which often evokes a European charm, making it a pleasant spot for a break.
While the staff generally provides attentive service, be prepared for the cost. Some find the offerings quite expensive, suggesting that the overall value might not align with everyone’s expectations.
Excellent
8.1
out of 10
586
Reviews
79.9%
Satisfaction
80
negative
38
neutral
468
positive
Overall, ONE65 earns a solid 8.1 out of 10, reflecting a generally positive experience for many patrons. Customer satisfaction stands at a respectable 79.9%, indicating that most visitors leave content.
This assessment is drawn from 586 customer comments, with 468 expressing positive sentiments against 80 negative ones. Digging deeper, the Food (8.4) is a clear highlight, consistently praised for its quality.
The Ambience (7.9) also contributes positively, creating an enjoyable setting. Service (7.7) generally meets expectations, though some isolated issues were noted.
However, Value (4.7) remains a point of contention, often perceived as high.
What people like
- Exceptional French pastries
- Pleasant European ambiance
- Attentive, friendly staff
What people don't like
- Significantly high prices
- Inconsistent drink quality
- Service coordination issues
If you appreciate finely crafted French pastries and a charming European-inspired setting, ONE65 is likely to impress. It’s a place where the culinary artistry and atmosphere often justify a visit, especially for those seeking a refined treat.
With a strong recommendation score of 8.3, it’s certainly worth considering. Just be mindful that the experience comes at a premium, so manage your expectations regarding the cost.
It’s a destination for quality, not necessarily for everyday value.
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Verdict: Our expert take on ONE65
Food (8.4 out of 10)
mentioned by 98% of the guests
The food here truly shines, boasting a good score of 8.4 and a good customer satisfaction of 85.6%. With 328 positive remarks out of 383, guests rave about the deliciousness and artistry of their pastries, desserts, and croissants, often praising the coffee and overall everything on offer. However, a smaller number of 34 negative comments point to some areas for improvement.
Some wished for light roast coffee options, noted issues with Flat White preparation, or found certain pastries to be too sweet, including a crookie cookie croissant hybrid that didn't quite hit the mark.
Food
383
Reviews
85%
Satisfaction
34
negative
21
neutral
328
positive
Rating distribution
What people like
- Delicious pastries, desserts
- Artistic food presentation
- Excellent coffee quality
What people don't like
- Inconsistent coffee prep
- Limited light roast
- Some items too sweet
Often praised
- foodI truly relished the offerings, and they certainly ignited my taste buds. The food was excellent, and the service was top-notch. The atmosphere was also very pleasant.
- pastriesMy experience was quite negative. The service was stubborn, with a staff member wanting to charge an extra 3 USD for a small warm milk for my toddler, despite our bill already being 22 USD for two cappuccinos and two pastries. Fortunately, she realized how ridiculous this rip-off business model was and found a workaround for us to avoid re-queuing for pastries.
- coffeeThe banana chocolate croissant, with its almond paste, was a true standout for me. The coffee was phenomenal as well; we enjoyed the cold brew and the vanilla bean latte.
- FoodThe Food is Divine!!
- dessertsMy experience at this restaurant was marked by delicious desserts and amazing food presentation. While I thoroughly enjoyed the many delicious treats, I found the overall experience to be a bit overpriced compared to other establishments offering similar atmospheres and flavors.
- chocolatesThe staff were incredibly helpful and friendly. The place itself is beautiful, featuring some of the most beautiful chocolates and pastries. I stopped and enjoyed a few macaroons (almond flower type, not coconut) and chocolates.
- croissantEverything I tried is good so far. I usually get their croissant
- everythingI found it to be the fanciest bakery I've ever visited. Everything was picture perfect and tasted just as good as it looked.
- macaroonstheir macaroons come in so many irresistible flavors and are damn near perfect
- French pastriesamazing and authentic French pastries
Frequently criticized
- croissantThis one was among the best I've ever tasted â crispy, light, and delicious! It would have been even better if they had warmed it before serving it to the customer. The Iced Caramel Berry Latte was also excellent.
- foodwhat they think about the food, they shook their head
- 4 different pastriesI ordered 4 different pastries to try their taste. All bad.
- Cafe au laitCafe au lait! đđđ
- Flat WhiteFlat White was crap!
- French pastryâsmost horrible places that serves French pastryâs
- Matcha LatteTwo people were just standing around and forgot to serve the customers at the register. The Matcha was awful, far too much powder, and very unprofessionally prepared. The croissant was okay.
- Tartness and sweetnessTartness and sweetness of the cake was imbalanced.
- avocado on breadBeware of the hard avocado on the bread.
- baguettenor their baguette. How hard it is to get these bad
If youre seeking exquisite French-inspired pastries and desserts with excellent coffee, this place is definitely worth a visit. Just be mindful if you prefer light roast coffee or have specific preferences for Flat White' preparation, as these areas have received some critical feedback.
Service (7.7 out of 10)
mentioned by 57% of the guests
When it comes to service, this spot generally hits the mark! With a good score of 7.7 and a good customer satisfaction of 71.9%, many guests rave about the friendly, helpful staff and their excellent recommendations. Quick service is also frequently highlighted, making for a pleasant experience, based on 64 positive remarks.
However, not every interaction is perfect. Out of 21 negative comments, some visitors encountered uncoordinated staff, leading to long waiting times. A few also mentioned instances of rude staff or slow table cleaning, suggesting there's room for improvement in consistency.
Service
89
Reviews
71%
Satisfaction
21
negative
4
neutral
64
positive
Rating distribution
What people like
- Friendly, helpful staff
- Quick, attentive service
- Great recommendations
What people don't like
- Uncoordinated staff
- Long wait times
- Rude staff encounters
Often praised
- serviceI had the absolute best croissant smoked salmon Benedict egg sandwich ever, and the plate was truly divine. The service was quick and very kind. We will definitely return here, and I totally recommend you try it out.
- staffTheir pistachio tart is my personal favorite. There's a reasonable amount of seating inside, and the staff is usually pretty friendly. I would love to try their brunch menus next time!
- ServiceService:5
- peoplethe people are fantastic
- recommendationsHis recommendations where amazing
- ChrisTalk about a man who loves his job
- NataliaNatalia was extremely helpful and generous!
- accommodationSuper accommodating and friendly
- customer serviceCustomer service was friendly
- descriptionhis description was spot on
Frequently criticized
- customer serviceThere were 5 people milling around the coffee machine and bar, all completely uncoordinated, and drinks were being prepared haphazardly. Two people were just standing around and forgot to serve the customers at the register. The Matcha was awful, far too much powder, and very unprofessionally prepared.
- serviceBecause of this poor service, I decided I'd rather spend my money elsewhere. 0/5 service.
- Matcha preparationTwo people were just standing around and forgot to serve the customers at the register. The Matcha was awful, far too much powder, and very unprofessionally prepared. The croissant was okay.
- baristathe response was very unprofessional
- cashierwaited 5 minutes while the cashier was on the phone
- deliverythe delivery was atrocious
- delivery serviceI do not feel like the delivery service being so removed equated to good service overall
- door dash driverthe door dash driver and he only speaks Spanish
- front staffone of the front staff. The girl working there comes off as quite rude
- hotelHe cannot find the hotel
Overall, you can expect a generally positive experience with friendly and efficient service here. While there might be occasional hiccups like longer waits or uncoordinated moments, the high satisfaction suggests these are exceptions. It's definitely worth a visit if you value helpful staff and quick attention.
Ambience (7.9 out of 10)
mentioned by 55% of the guests
Stepping into this spot, youll often find a truly delightful vibe! With 72 positive comments among 92 observations, guests frequently rave about the welcoming atmosphere, lovely space, and beautiful decor. Many appreciate the central location and Paris vibe, making it a truly beautiful place to unwind.
The overall ambience earns a good 7.9. Yet, not every detail shines for everyone. Some 13 negative comments highlight concerns with seating and tables, occasionally mentioning dirty tables or wobbly chairs.
The cold white marble and color LED lighting also didnt always hit the mark, contributing to an uninviting ambiance for a few. Still, customer satisfaction sits at a good 78.3%.
Ambience
92
Reviews
78%
Satisfaction
13
negative
7
neutral
72
positive
Rating distribution
What people like
- Welcoming atmosphere
- Central location
- Beautiful decor
What people don't like
- Limited seating
- Uninviting lighting
- Wobbly tables
Often praised
- atmosphereMy experience at this restaurant was marked by a very welcoming staff and a nice atmosphere. While it felt a little touristy, which was to be expected, the overall ambiance was pleasant.
- AtmosphereAtmosphere:5
- ambianceit does feel authentically European
- cafebeautifully decorated and well-organized place
- decorMy go-to if I want a well decorated and tasty dessert, particularly for myself or to share with someone else. They have many options on the smaller side along with many on the larger side as well.
- locationthe location is touristic
- Fabulous People/customers and TouristsAlways Fabulous People/customers and Tourists!!
- Paris vibelove the Paris vibe
- areaLoved the area
- bakeryfanciest bakery I've ever been to
Frequently criticized
- atmosphereThe cleanliness and atmosphere in the shop wasn't great
- ambianceItâs a little uninviting ambiance wise due to the lighting
- chairsStĂŒhle waren nicht ok
- cleanlinessThe cleanliness and atmosphere in the shop wasn't great
- cold white marble surroundingcold white marble surrounding
- color LED lightingwith color LED lighting... yey...
- customerscustomers were weird lol
- dirty tablesat at a dirty table
- everyday cafeNot your everyday cafe and bakery.
- seatingisnt much seating
If youre seeking a place with a generally pleasant and welcoming atmosphere, especially in a prime central location, this spot is definitely worth considering. While most guests love the vibe, be mindful that some minor details like seating comfort or specific decor elements might not be to everyones taste.
Value (4.7 out of 10)
mentioned by 19% of the guests
When it comes to value, some folks really feel theyre getting their moneys worth, noting a good price-performance ratio and even calling certain items a meal worth the splurge. They appreciate that you get what you pay for, even if it means a higher price. However, with a score of 4.7 (average) and customer satisfaction at a low 18.2% (poor), its clear theres a significant split in opinions.
On the flip side, a substantial number of guests, reflected in 12 negative comments out of 22 total, found the experience to be on the expensive side. Many felt the prices were overpriced, with some even labeling it a rip-off business model or a waste of money, especially concerning pricey pastries and the overall bill. This suggests a clear area for improvement.
Value
22
Reviews
18%
Satisfaction
12
negative
6
neutral
4
positive
Rating distribution
What people like
- Worth the splurge
- Good price-performance
What people don't like
- Too expensive
- Overpriced items
- Waste of money
Often praised
- Price per personmeal worth the splurge.
- priceUtter complete out of this world joy. Pricey to some but worth the spend to me. Each order is boxed up beautifully in their origami-type of packaging.
- price-performance ratioDas Preis- / LeistungsverhÀltnis stimmt
- sliceA slice ranges from $12-14 but I would say you definetely get what you pay for
Frequently criticized
- priceit's expensive. I mean I understand why. But it's expensive.
- expensive sideDefinitely on the expensive side
- billbill is already at 22 USD for two cappuccino and two pastries
- pricesPreise finde ich hoch
- pricey pastriesDelicious though pricey pastries
- rip-off business modelridiculous this rip-off business model is
- waste of moneysaid waste of money. And it is true. Money totally wasted.
If youre someone who prioritizes quality and doesnt mind paying a premium for what you perceive as worth it, you might find some value here. However, if youre budget-conscious or expect a more traditional price-performance ratio', you might leave feeling quite disappointed by the cost.
How are the prices at ONE65?
Youâre looking at roughly 27 per person â reported by 106 diners. That puts it in the $21â$30 category. For a French Restaurant, itâs comfortably mid-range: not a steal, but not bank-breaking either.
While prices tend to cluster nicely around this average, we also see a good number of diners opting for more premium experiences, showing a nice range of options.
Hereâs a quick look at what guests spend per person, based on the latest 106 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
Overall, for a French restaurant in San Francisco, we think the pricing feels quite fair. It offers a good balance for a lovely dining experience.
Customer Reviews: what people think about ONE65
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6â15 min.)
1
Poor service, left without ordering
I went into the restaurant and waited for 5 minutes while the cashier was on the phone. Because of this poor service, I decided I'd rather spend my money elsewhere. 0/5 service.
- cashier1
- service1
Price per Person
- $11â$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
10
Amazing French-Inspired Treats at ONE65
My experience at ONE65 was truly exceptional, especially regarding their pastries. The pistachio pastry was a standout, described as the bestârich, flavorful, and perfectly balanced. Even the French toast offered a unique experience, with a distinct texture and depth of flavor that impressed me.
For drinks, the coffee latte is a personal favorite, noted for being smooth, aromatic, and a wonderful pairing with their baked goods. ONE65 is a genuine gem for anyone seeking authentic French-inspired treats.
- pastries10
- pistachio pastry10
- French toast9
Price per Person
- $11â$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
9
Delicious Bites and Sweet Treats!
My experience at this restaurant was overwhelmingly positive, especially regarding the food. Everything looked and tasted delicious. I tried the ham & cheese croissant and the focaccia bread, both of which were incredibly soft and packed with flavor.
The macaroons were a standout, available in so many irresistible flavors and nearly perfect. While I didn't get to try the ice cream or drinks, they also looked amazing. The chocolates offered a wide variety of unique flavors.
I believe everything here is worth trying, and you can't go wrong. The staff was nice, though the other customers were a bit strange.
- food10
- ham & cheese croissant9
- focaccia bread9
- customers3
Price per Person
- $11â$20
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Horrible French Pastries, Waste of Money
My experience at this restaurant was one of the most horrible. I found that nothing tasted like the original, neither the regular croissant nor their baguette. It's surprising how difficult it is to get these wrong.
Even the cafe au lait was disappointing. đđđ I wouldnât recommend anything from this place. While the presentation is good and the location is touristic, attracting first-time visitors, my personal taste experience was terrible.
I ordered 4 different pastries to try, and all were bad. Seriously, how can they manage this? I also observed other tables around me, and not even one table seemed happy with their food.
I even asked a nearby table what they thought, and they shook their heads, calling it a waste of money. And it's true; my money was totally wasted. I ended up having to buy my own coffee elsewhere because their cafe au lait and hot chocolate were undrinkable.
I wouldnât recommend this place.
- presentation7
- location7
- French pastryâs1
- regular croissant1
- baguette1
Price per Person
- $11â$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
9
Amazing Authentic French Pastries!
My experience at this restaurant was truly amazing! I had some of the most authentic French pastries, which were absolutely incredible. The food was a perfect 5/5, and the atmosphere was equally delightful at 5/5.
It was a fantastic experience this morning.
- French pastries10
- food10
- atmosphere10
What ONE65 offers
Planning
- Accepts reservations
- Dinner reservations recommended
- Brunch reservations recommended
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
- Bar onsite
Offerings
- Late-night food
- Hard liquor
- Happy hour drinks
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Happy hour food
- Cocktails
- Organic dishes
- Private dining room
- Alcohol
Dining options
- Catering
- Breakfast
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Delivery
- No-contact delivery
- Onsite services
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Pets
- Dogs allowed outside
Parking
- Paid parking lot
Atmosphere
- Upscale
- Romantic
- Cozy
- Trendy
FAQs
What kind of dining experience and atmosphere can you expect at ONE65 San Francisco?
At ONE65 San Francisco, you can anticipate an upscale, romantic, cozy, and trendy atmosphere perfect for various dining occasions. You can enjoy breakfast, brunch, lunch, and dinner with table service, and even find options for private dining. The establishment also offers a delightful dessert selection.
What unique offerings and services does ONE65 San Francisco provide for its guests?
ONE65 San Francisco offers a wide range of services including delivery, takeout, curbside pickup, and dine-in with outdoor seating. You can enjoy late-night food, happy hour drinks, and a selection of hard liquor, wine, beer, and cocktails. Organic dishes and a kids’ menu are also available, with dogs allowed outside.
How does ONE65 rate overall, and what are its key strengths and weaknesses?
ONE65 holds a strong overall score of **8.1** with customer satisfaction at **79.9%**. Its **Food** (8.4), **Ambience** (7.9), and **Service** (7.7) are well-regarded, but **Value** (4.7) is a notable area where opinions are less favorable.
What kind of culinary offerings can I expect at ONE65?
Customers frequently praise ONE65 for its high-quality French pastries, desserts, and chocolates. Many find the food offerings to be excellent and visually appealing.
Is ONE65 considered expensive by its patrons?
Yes, many customers describe ONE65 as being on the expensive side, with some opinions noting it as “pricey” or a “splurge.” While some feel it’s “worth the spend,” the **Value** score of 4.7 reflects this common sentiment.