Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
oChef » Burger King – San Francisco
Burger King - San Francisco
Photo from Burger King
Burger King at a glance
San Francisco Fillmore District
- 🍔 Fast-Food-Restaurant
$$
Price per Person $11–$20
mentioned by 55 of the guests
#2352 out of 2403 places to eat in San Francisco
#26 Fast-Food-Restaurant out of 35 in San Francisco
Average
4.4 out of 10
Food
Service
Ambience
Value
216
Reviews
36.6%
Satisfaction
Often praised
- Food quality
- Cleanliness
- Friendly service
Frequently criticized
- Order errors
- Slow service
- Payment issues
The restaurant, a popular Fast Food Restaurant in San Francisco’s vibrant Fillmore District, offers a casual atmosphere perfect for a quick bite. When you’re looking for a reliable spot, Burger King provides exactly what you need, whether it’s for breakfast, lunch, or dinner.
You’ll find it’s a convenient stop for late-night food or even just a coffee.
Overview: Introducting Burger King
Burger King offers a mixed experience, often praised for its consistent food quality and the efforts of its friendly staff. Many appreciate finding good value through various deals and coupons, making it an accessible option for a quick meal.
The general atmosphere is often noted for being clean and well-maintained. However, the experience can be inconsistent.
Some customers encounter issues with order accuracy and surprisingly long wait times. Payment methods can also be a point of frustration, with reports of certain cards not being accepted or problems with refunds.
These aspects can detract from an otherwise straightforward visit.
Average
4.4
out of 10
216
Reviews
36.6%
Satisfaction
125
negative
12
neutral
79
positive
Looking at the numbers, Burger King holds a 4.4 overall score, placing it squarely in the average category. While the Food (4.7) and Ambience (4.5) scores are slightly above average, Service (4.2) and Value (4) also land in this middle ground.
This indicates a generally acceptable, though not outstanding, performance across key areas. However, the Customer Satisfaction sits at a poor 36.6%, which presents a notable contrast to the overall score.
This suggests that while individual aspects might be okay, the complete customer journey often leaves people feeling less than satisfied. This assessment is drawn from a total of 216 customer opinions, with 79 positive remarks and 125 negative ones, highlighting a clear lean towards dissatisfaction.
What people like
- Good food quality
- Clean atmosphere
- Friendly staff
What people don't like
- Order accuracy issues
- Long wait times
- Payment problems
If you’re looking for a quick, familiar meal and are adept at finding deals, Burger King can be a decent option, especially given its 4.4 recommendation score. It’s a place where you might find a solid burger and a clean spot to eat, particularly if you catch it at the right time.
However, be prepared for potential inconsistencies in service and order fulfillment. While the food itself often meets expectations, the overall experience can be a bit of a gamble.
It’s worth a visit if convenience and specific menu items are your priority, but manage your expectations regarding seamless service.
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Verdict: Our expert take on Burger King
Food (4.7 out of 10)
mentioned by 66% of the guests
When it comes to the food here, its a bit of a mixed bag, with a score of 4.7, placing it in the average range. Customer satisfaction sits at a rather mixed 40.8%, suggesting theres room for improvement despite some good points. Based on 29 positive remarks out of 71 total opinions, many appreciate the value of full meals and the inclusion of an Impossible burger.
The sandwiches and ice cream also get some love for being tasty. However, 34 negative comments point to some significant issues. Patrons have reported a strange soda taste and problems with incorrect orders, like Whoppers missing key ingredients.
Cold burgers and buns are a recurring complaint, and the fish sandwich, in particular, seems to be a dealbreaker for some due to old pickles and scant mayo.
Food
71
Reviews
40%
Satisfaction
34
negative
8
neutral
29
positive
Rating distribution
What people like
- Good value/portions
- Fresh food
- Delicious ice cream
What people don't like
- Missing ingredients
- Cold food served
- Poor item quality
Often praised
- foodThe food is the same as other locations
- FoodFood:5
- 2 for 5 cross ain't sandwichable to get a 2 for 5 cross ain't sandwich
- CokeI was skeptical about where to find a hamburger, french fries, and a Coke for just $3. Oh my God, I don't believe in eating junk food, but it was actually pretty good.
- Impossible burgerI'm very pleased with the Burger King corporation. Maybe more vegetarian menu options would be preferred but the Impossible burger is a good start.
- burgerGood burger
- burger kingIt was delicious
- chicken fingersenjoying chicken fingers with sweet and sour sauce
- eggsonly item that was hot was the eggs
- food qualitySolid fast food quality
Frequently criticized
- picklesThe pickles were old
- Burger Kingworst Burger King ever
- ICE CREAMICE CREAM? UNHEARD OF!!!
- Pepsithey do not serve Pepsi
- Whopper Jr. sizeThe size of Whopper Jr. is less than half
- Whopper meal combothe burger wasn't, it was super cold
- Whopper w baconMy experience was disappointing. I ordered a Whopper w bacon, but received only two patties with bacon. The special sauce, lettuce, pickles, and onions were completely missing.
- bunThe customer service and atmosphere were pretty good, but the burger itself wasn't. It was super cold, and the bun was very cold, like it had just been taken out of the fridge.
- burgerThe burger was not prepared according to the regular recipe.
- burgersordered four burgers but only got two
Overall, the food experience here is quite inconsistent. While you might find some decent value and tasty items like sandwiches or ice cream, be prepared for potential issues with order accuracy or food temperature. Its a place that could satisfy a quick craving, but dont expect culinary perfection.
Service (4.2 out of 10)
mentioned by 65% of the guests
When it comes to service, some customers have had genuinely good experiences. There are 27 positive remarks praising friendly and courteous employees, with shout-outs to helpful staff and quick service. Many appreciated the positive interactions with cashiers, making their visits pleasant.
However, the overall picture is a bit of a mixed bag, with the service scoring an average 4.2 and customer satisfaction sitting at a rather poor 34.6% across 78 opinions. A significant 51 negative comments point to issues like long waiting times, order mistakes, poor customer service, and communication problems, often involving workers and managers.
Service
78
Reviews
34%
Satisfaction
51
negative
0
neutral
27
positive
Rating distribution
What people like
- Friendly, courteous employees
- Helpful staff
- Quick service
What people don't like
- Long waiting times
- Order mistakes happen
- Poor customer service
Often praised
- serviceFood and service has actually been quite good!
- staffFollowing the pandemic, all employees, including those in the kitchen, were wearing masks. I'm quite pleased with this location after I made a phone call to corporate and the entire staff was fired and replaced with better trained and much more courteous wait staff. I'm very pleased with the Burger King corporation.
- customer servicecustomer service and atmosphere are pretty good
- Geary st staffGeary st staff and size portions are the best hands down
- ServiceService:5
- cashierThe cashier was really nice
- cashier Luiscashier Luis is incredibly helpful and friendly
- convenienceThe restaurant was nice and clean, and the counter people were friendly. I find myself coming here everytime I shop at the stores nearby.
- counter peopleMy experience at this Burger King was positive. The restaurant was nice and clean, and the counter people were friendly. I find myself coming here everytime I shop at the stores nearby.
- courteousI got some killer coupons for full meals for $4-5. This place is nice and clean, and the staff was courteous. It was a great experience for a take-out meal.
Frequently criticized
- waiting timeMy experience at the restaurant was marked by a significant wait time and poor customer service. I waited over 20 minutes after placing my order. When I inquired about the delay, the male cashier was very unfriendly and offered no explanation.
- orderI ordered four burgers but only received two. I would advise others to always check your order before leaving. My girlfriend was upset when she got home and found everything was wrong.
- servicemanager turned his back and said: thank you for understanding
- bathroomdenied me the bathroom and said it wasn’t working
- workersThe workers in question were very rude to him
- BK appThis particular location doesn’t fully participate in the BK app either like redeeming rewards and discounts.
- EBTchange EBT on n off because it takes more time
- Englishspeak not enough English to order
- English communicationI will not go back. There was no one to talk to in English. I tried my Spanish, but still, there was no communication.
- English understandingUnderstanding English is almost a struggle too.
If you're looking for quick, friendly service, you might get lucky, but be prepared for potential delays and order mix-ups. It seems like a hit-or-miss situation, so manage your expectations, especially during busy times.
Ambience (4.5 out of 10)
mentioned by 45% of the guests
When it comes to ambience, this spot offers a bit of a mixed bag. Many folks appreciate the overall average score of 4.5, often highlighting the restaurants "cleanliness, " its convenient "24hr" operation, and a generally pleasant "atmosphere" for "people watch location. " Out of 45 total customer remarks, 17 were positive, with some even calling it one of the cleanest Burger Kings theyve seen, especially during quieter evening times.
However, the customer satisfaction rating sits at a rather poor 37.8%, largely due to significant concerns. A higher number of negative comments, 25 to be exact, frequently mention issues with the bathroom access and cleanliness, the presence of homeless individuals, and general location and safety worries, particularly at night. It seems the external environment heavily impacts the overall feel.
Ambience
45
Reviews
37%
Satisfaction
25
negative
3
neutral
17
positive
Rating distribution
What people like
- Clean interior
- 24-hour operation
- Quiet atmosphere
What people don't like
- No working restrooms
- Safety concerns
- Homeless individuals present
Often praised
- cleanlinessMy experience at this Burger King was positive. The restaurant was nice and clean, and the counter people were friendly. I find myself coming here everytime I shop at the stores nearby.
- atmospherecustomer service and atmosphere are pretty good
- 24hrlike that this one is 24hr
- AtmosphereAtmosphere:5
- CLEANCLEAN! Which is their hated job
- cleanI got some killer coupons for full meals for $4-5. This place is nice and clean, and the staff was courteous. It was a great experience for a take-out meal.
- evening timeEvening time is the best.
- hardly anyone elseHardly anyone else was there.
- infant sonMy infant son enjoyed it 😁.
- masksall of the employees were wearing masks
Frequently criticized
- atmosphereatmosphere was also rated low
- bathroomNo bathroom for customers
- outsideSaw a man pee on the side of the building outside.
- placeOn the positive side, the employees were friendly and the food was fresh. However, the place needs remodeled and to be kept cleaned.
- toiletsthe toilets are locked because they're dirty
- areathe area is not the greatest
- area at nightavoid this place at night it's dangers area at night
- bathroom is always closedMy experience at this place was mixed. While the place looks nice, the bathroom is always closed, even for paying customers. I was also surprised and annoyed to be charged 20 cents for a small paper bag with their logo on it.
- bathroomsthe bathrooms were closed without any reason
- crimestand up to crime & lawlessness
If you're looking for a clean, 24-hour spot during the day, especially for a quick bite, you might find the interior ambience perfectly fine. However, be prepared for potential issues with restroom access and a less-than-ideal exterior environment, particularly if you visit at night.
Value (4 out of 10)
mentioned by 26% of the guests
When it comes to value, this spot earns an average score of 4, with some bright spots for savvy diners. Many appreciate finding specific deals like the Dollar+ menu, coupons, and App deals, especially for popular items such as the Impossible Whopper 2fer. These positive experiences, noted in 6 opinions, show that good bargains can be found if you know where to look.
However, the overall customer satisfaction for value is quite low at 27.3%, indicating significant room for improvement. Many of the 15 negative comments point to concerns about PRICES being expensive or high, with some even mentioning an unexpected sauce charge or a charge 20 cents for a small bag. The sentiment is that the value of burger often doesn't justify the cost.
Value
22
Reviews
27%
Satisfaction
15
negative
1
neutral
6
positive
Rating distribution
What people like
- Great app deals
- Good coupon savings
- Dollar menu options
What people don't like
- High regular prices
- Unexpected extra charges
- Poor burger value
Often praised
- $3where can you get a hamburger a french fry and a Coke for $3
- App dealsEnjoy way better App deals then McD
- Dollar+ menuMy experience at the restaurant was mixed. It's great to know that there's a Dollar+ menu available. However, the Powell St Union Square Burger 🍔 👑 King was expensive and did not have a Dollar+ menu option.
- Impossible Whopper 2ferget the Impossible Whopper 2fer for $6
- couponsGot killer coupons
- priceI was able to get the Impossible Whopper 2fer for $6, which was a fantastic value. The price can vary depending on the store, but this particular visit offered an excellent opportunity to enjoy a popular item at a significantly reduced cost.
Frequently criticized
- paymentMy experience at the restaurant was marred by an issue with our order. We had to pay for it again, and we were promised a refund for the initial payment. Unfortunately, after four weeks, we still haven't received our money back.
- pricethe price is also up
- Discover carddoes not accept Discover card and is not upfront about it
- EBTno longer takes EBT so they suck
- PRICESWATCH THOSE PRICES^^^^N LESS product
- charge 20 centscharge 20 cents on a small paper bag
- expensiveBurger 🍔 👑 King is expensive
- highPaid over $12 for them which is high
- money backget our money back
- parkingPayed for parking
If youre on the hunt for a deal, this place can offer some great App deals and coupons if you know where to look. However, be prepared for potentially higher regular prices and unexpected charges that might leave you feeling like the value isnt quite there.
How are the prices at Burger King?
You’re looking at roughly 16 per person – reported by 55 diners. That puts it in the $11–$20 category. For a Fast Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners cluster around the average, with the biggest group spending between $11–$20. While a few spend more, the core experience is definitely in that sweet spot.
Here’s a quick look at what guests spend per person, based on the latest 55 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
For a Fast Food Restaurant, we think the pricing feels quite fair. It offers a good balance for those looking for a quick, satisfying meal without breaking the bank.
Customer Reviews: what people think about Burger King
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
7
Chicken Fingers and Onion Rings
My experience at the restaurant involved enjoying chicken fingers with sweet and sour sauce. I also had onion rings, which came with a zest sauce. However, the zest sauce was too hot for my liking.
- chicken fingers8
- sweet and sour sauce8
- onion rings7
- zest sauce3
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Long wait, slow service
My experience at the restaurant was marked by a significant wait. I waited 15 minutes for someone to take my order, but no one came. There was only one person preparing orders very slowly, while the manager left to get a soda.
This indicates a severe issue with service speed and staff availability.
- waiting time2
- order preparation3
- manager availability2
Price per Person
- $31–$40
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
2
Misleading Dine-In Information
On the website, it stated that dine-in was available. I drove 15 minutes and paid for parking, only to be told by the manager that there was no dine-in. Had I known this, I would not have driven or spent money on parking.
- dine-in1
- website information1
- parking2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
2
Whopper Jr. Size and Value Disappointing
I hadn't had a Whopper Jr. from Burger King in a long time, but today I was craving a burger and decided to get one. My experience was disappointing. The size of the Whopper Jr. is now less than half of what I used to get.
Additionally, the price has gone up, and the value of the burger I received didn't feel worth it. I will be staying away from Burger King for a while. If you don't believe me, see for yourself.
- Whopper Jr. size2
- price3
- value of burger2
Visit Type
- Quick Meal
Wait Time
- Long (31+ min.)
2
Frustrating Service, Avoid if You're in a Hurry
My experience at this restaurant was marked by significant delays and errors due to the staff's inability to read receipts. I had to wait over 20 minutes, and even then, my food wasn't made correctly because the workers repeatedly needed to be told what to make. This constant need for correction led to mistakes, making the overall service experience very frustrating.
- waiting time2
- workers1
- receipts1
What Burger King offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Breakfast
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
Atmosphere
- Casual
FAQs
Is Burger King in the Fillmore District accessible for everyone?
Yes, this Burger King location is designed with accessibility in mind. You will find a wheelchair accessible entrance, a dedicated wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring a comfortable visit for all guests.
What dining options and amenities does this Burger King offer?
You can enjoy various dining options including breakfast, lunch, and dinner with comfortable seating or counter service. Amenities include a restroom and free Wi-Fi, making it a convenient spot for a quick meal or a break.
How does Burger King generally perform?
Burger King has an overall score of 4.4, indicating an average performance. Its Food scores 4.7, Ambience 4.5, Service 4.2, and Value 4, all falling within the average range.
What are the main positive aspects customers highlight at Burger King?
Customers frequently appreciate the consistent food quality, the clean atmosphere of the restaurants, and the friendly demeanor of the staff, especially cashiers and counter personnel.
What are the common frustrations customers experience at Burger King?
Common frustrations include issues with order accuracy, significant waiting times, and problems related to payment, such as cards not being accepted or difficulties with refunds.