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oChef » Aramex – San Francisco
Aramex - San Francisco
Photo from Aramex
Aramex at a glance
San Francisco Mission District
- 🍗 Chicken Restaurant
$$
Price per Person $11–$20
mentioned by 15 of the guests
#2269 out of 2403 places to eat in San Francisco
#20 Chicken Restaurant out of 31 in San Francisco
Average
5.3 out of 10
Food
Service
Ambience
Value
153
Reviews
45.8%
Satisfaction
Often praised
- Delicious food
- Great value
Frequently criticized
- Poor hygiene
- Rude service
The restaurant Aramex is a popular Chicken Restaurant located in San Francisco’s vibrant Mission District. You’ll find a casual and cozy spot here, known for its convenient late-night food options.
Whether you’re looking for a quick bite or a relaxed meal, this accessible eatery offers a welcoming atmosphere for everyone. It’s a go-to destination for delicious chicken dishes in the heart of the city.
Overview: Introducting Aramex
Aramex offers a diverse culinary experience, with many patrons consistently praising its delicious food and affordable pricing. The friendly guy and staff often receive positive mentions, contributing to a welcoming initial impression.
It appears to be a place where the cuisine often outweighs other considerations. However, the restaurant faces challenges, particularly concerning its ambience , which some describe as needing significant improvement.
While the food and value are often highlights, occasional reports of inconsistent service and cleanliness issues suggest a mixed experience for diners.
Average
5.3
out of 10
153
Reviews
45.8%
Satisfaction
73
negative
10
neutral
70
positive
Aramex holds an overall score of 5.3, placing it squarely in the average range, while customer satisfaction sits at 45.8%, indicating a mixed reception. This assessment is drawn from 153 customer comments, with 70 positive and 73 negative remarks, showing a fairly even split in sentiment.
The scores suggest a restaurant with clear strengths and notable weaknesses. The Food (5.6) and Value (5.6) topics are seen as positive aspects, reflecting customer appreciation for the cuisine and pricing.
However, Service (4.5) is rated as average, and the Ambience (3.3) score is notably lower, indicating this area is a significant concern for many. This divergence highlights where Aramex excels and where it struggles to meet expectations.
What people like
- Delicious, varied food
- Excellent value for money
- Warm, welcoming staff
What people don't like
- Questionable cleanliness
- Inconsistent service quality
- Some food quality issues
For those prioritizing delicious food and affordable options, especially for takeaway, Aramex could be a suitable choice. The 5.8 recommendation score suggests it’s worth considering if your primary focus is on the meal itself and getting good value for your money.
However, if a polished dining atmosphere and consistently attentive service are high on your list, you might find the experience less satisfying. It’s a place that delivers on certain culinary fronts but has room to grow in terms of its overall dining environment and service consistency.
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Verdict: Our expert take on Aramex
Food (5.6 out of 10)
mentioned by 94% of the guests
When it comes to the food, it's a bit of a mixed bag, with a score of 5.6 putting it squarely in the average category, and customer satisfaction at 49%, indicating a mixed reception. Based on 102 opinions, with 50 positive and 43 negative, many folks enjoyed the delicious food, a wide menu offering everything from grilled chicken to authentic flavors, and tasty desserts. However, there are some clear areas for improvement.
Several customers reported issues like spilled hot sauce due to poor packaging, dry chicken, or a concerning chemical smell. Other complaints included watery mac and cheese and old pizza, suggesting inconsistency in food quality and preparation.
Food
102
Reviews
49%
Satisfaction
43
negative
9
neutral
50
positive
Rating distribution
What people like
- Delicious food options
- Wide menu variety
- Excellent grilled chicken
What people don't like
- Inconsistent food quality
- Dry or salty chicken
- Poor packaging issues
Often praised
- foodThe food was truly delicious. It was the first time I've ever paid $5 for so much food that I couldn't finish everything, and in San Francisco no less!
- chickenThe chicken is the best there
- fried chickenDo come and get their signature fried chicken.
- biscuitBiscuit was crispy on the outside with a touch of sweet from the honey butter and fall apart soft on the inside.
- grilled chickenTheir grilled chicken is THE BEST ive ever had
- pizzaThe pizza is the best it perfect everytime
- Hawaiian sliceeach get a Hawaiian slice
- Mexican foodbest Mexican food I’ve ever had
- Mexican, Mediterranean, and Cajunit's not just fried chicken sold here there are mexican, mediterranean, and cajun.
- Salvadorian riceSalvadorian rice food was excellent
Frequently criticized
- mozzarella sticksavoiding the mozzarella sticks, they’re some of the most grease laden things
- chickenFirst bite of the chicken, it was really salty
- fried chickenMy experience involved ordering a four-piece fried chicken, a mix of white and dark meat. Upon biting into a drumstick, I discovered strange orange streaks, which were definitely not hot sauce as I hadn't added anything. The chicken also had a faint chemical smell that I couldn't identify and did not seem food-like.
- mac and cheesemac and cheese - watery
- marinaraThe "marinara" on top of it clearly came out of one of those really big cans
- Cajun foodThis is not real Cajun food
- Lamb Shank and mash potatoesOld gamey hard lamb with dry old mash potatoes
- Nonna Ristorante Italianopretending to be a fancy Italian restaurant called "Nonna Ristorante Italiano."
- biscuitthe biscuit was rock hard
- blueberry biscuitsthe blueberry biscuits which were included in my meal were basically paperweights
If you're feeling adventurous and willing to overlook some potential inconsistencies, you might find some delicious gems here. However, be prepared for a mixed experience, as the food quality can vary quite a bit.
Service (4.5 out of 10)
mentioned by 42% of the guests
Service here presents a bit of a mixed bag, with a score of 4.5 indicating its pretty average, and customer satisfaction sitting at a rather mixed 40%. On the bright side, many customers have highlighted the incredibly friendly staff and attentive customer service, especially noting the owner and workers welcoming demeanor and efficient handling of pickup orders. Out of 20 total opinions, 8 specifically praised the positive interactions.
However, the experience isn't always consistent. There are 12 negative comments pointing to issues like rude service, poor packaging, and even serious concerns about employees not washing hands. Some found the service a major letdown, suggesting simple improvements could elevate the overall experience from its current average standing.
Service
20
Reviews
40%
Satisfaction
12
negative
0
neutral
8
positive
Rating distribution
What people like
- Friendly staff
- Attentive customer service
- Good for pickup
What people don't like
- Rude service
- Poor hygiene
- Bad packaging
Often praised
- attentionMuy buena la atención
- customer servicebuena atención al cliente
- food for takeawaysirven comida para llevar
- friendly guySuper friendly guy working
- owner and workersOwner and workers are as equally as friendly.
- pickup ordersgreat low key place for pickup orders
- serviceAtención inmediatamente de calidad
- staff, carne asada tacos] are perfection—juicy, seasoned to perfection, and served with the freshest ingredients. The staff is warm and welcoming, and the vibe of the place makes you want to stay and savor every bite. I’ve tried countless Mexican restaurants in the Bay Area, and nothing comes close to Aramex.
Frequently criticized
- servicecould use some simple improvements to make their service a 4 star experience
- UberEatsJust wing it" on ubereats it was such a disappointment!
- accountabilitythey have no direct accountability to the customer!
- cookthe cook who shouldn’t even be worrying what the customers are doing says it’s broken
- employees not washing handswitnessed all employee not washing their hands
- health department inspectionsCompletely disgusting and unacceptable. I have no idea how they pass health department inspections.
- packagingthe order was packaged terribly
- rudest serviceJust literally the rudest service I’ve encountered in years
- workersThe workers are extremely rude
If youre looking for a place with consistently friendly service, this might be a gamble. While some experiences are great, be prepared for the possibility of rude interactions or issues with order handling. Its worth trying if you prioritize quick pickup, but manage your expectations regarding overall service quality.
Ambience (3.3 out of 10)
mentioned by 21% of the guests
While a few patrons appreciated the incredible aroma that hits you and felt the vibe of the place made them want to stay, even calling it un restaurante muy humano, the overall sentiment for ambience is quite challenging. Based on 12 comments, with only 3 positive remarks, the score for this aspect is a poor 3.3, and customer satisfaction stands at a low 25%. Unfortunately, the majority of feedback highlights significant concerns.
Many mentioned the area being sketchy, a dirty kitchen, and even roaches. Other issues included grass deposits on the floor, a horrible trash area, and dirty tables, alongside a broken restroom and even dog hairs found in takeout boxes. With 9 negative comments, there's clearly much room for improvement in the environment.
Ambience
12
Reviews
25%
Satisfaction
9
negative
0
neutral
3
positive
Rating distribution
What people like
- Inviting aroma
- Welcoming vibe
What people don't like
- Roaches present
- Dirty kitchen
- Uncleanliness issues
Often praised
- aromaincredible aroma hits you
- restaurantun restaurante muy humano
- vibe of the placevibe of the place makes you want to stay
Frequently criticized
- areaThe area is kind of sketchy day or night do use caution when walking area.
- dog hairsLooked like dog hairs
- grass depositsgrass deposits on floor
- kitchenthe kitchen is dirty
- restroomsays it’s broken
- roachesthey have roaches
- tablesthe tables were not cleaned properly and were always stained
- take out boxI ordered take out and when I got home and opened it I realized there were little hairs all over the inside of the take out box. Looked like dog hairs or as if someone had shaved or something.
- trash areathe trash area is horrible
If a clean and inviting environment is a priority for you, this place might be a tough sell. While there are hints of a good aroma and vibe, the widespread cleanliness and pest issues are significant concerns. It's best to proceed with caution if ambience is important for your dining experience.
Value (5.6 out of 10)
mentioned by 36% of the guests
When it comes to value, this spot seems to be a bit of a mixed bag, with a 5.6 score indicating an average experience. Many customers rave about finding truly affordable prices and good prices, especially for things like pizza or generous portions in San Francisco. Youll find 9 positive remarks highlighting great deals, like getting a lot of food for a low price or unbeatable prices for a slice.
However, the customer satisfaction sits at a rather mixed 47.4%, and there are also 9 negative remarks. Some diners felt certain items, despite the menu descriptions, were overpriced or not as pictured, leading to disappointment with the overall price. It seems theres a clear divide on whether youll feel you got your moneys worth.
Value
19
Reviews
47%
Satisfaction
9
negative
1
neutral
9
positive
Rating distribution
What people like
- Affordable prices
- Good deals
- Unbeatable slice price
What people don't like
- Overpriced menu items
- Misleading menu descriptions
Often praised
- priceFor the price of the meal with all the discounts on Doordash, it is worth the price
- pricesfor 2 Large pizza for $36 is not bad at all great food great prices!
- $5The food was truly delicious. It was the first time I've ever paid $5 for so much food that I couldn't finish everything, and in San Francisco no less!
- San Franciscoin San Francisco!
- affordableWe ordered the Salvadorian rice and mac n cheese, and both were excellent. The food was well-prepared and affordable. My husband and I have found a true gem and will definitely be back for more.
- good pricesI found that you'll never be disappointed because they have everything you could crave. Additionally, they offer really really good prices.
- price for a slicecan't beat the price for a slice
Frequently criticized
- priceThe $16 "cheese sticks" were nothing at all like what was pictured in the app.
- menudespite the menu specifically calling out 2 piece dark meat for $5.99
- Lamb Shank and mash potatoesLamb Shank and mash potatoes $26.99
- crispy shrimpcrispy shrimp was a $6.99 joke
- signTried to claim I “didn’t read the sign” and even pointed out the sign
- two-piece dark meatInsisted that the two-piece dark meat didn’t mean two thighs
If youre looking for specific deals or affordable staples, you might find some real gems here. However, be cautious with certain menu items, as some customers felt they didnt deliver on value. It's worth trying if you know what to order, but be prepared for a potentially mixed experience.
How are the prices at Aramex?
On average, you’ll spend around 20 per person – from 15 guests. That puts the restaurant in the $11–$20 category. For a Chicken Restaurant, that’s mid-range, maybe slightly above.
Most diners seem to agree, with the majority of prices clustering right in this $11–$20 range. There are a few cheaper options and some slightly higher, but it’s mostly consistent.
Here’s a quick look at what guests spend per person, based on the latest 15 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for this type of Chicken Restaurant. It hits a good balance, offering solid value in that mid-range sweet spot.
Customer Reviews: what people think about Aramex
Visit Type
- Regular Visit
Service Type
- Dine-in
6
Rude Staff, Great Food
My experience at this restaurant was a mix of excellent food and extremely rude service. The food was outstanding, earning a perfect 5/5. However, the service was a major letdown.
The workers were incredibly rude, particularly the cook in the back. When I went to use the restroom while waiting for my order, the cook, who shouldn't be concerned with customer activity, claimed it was broken. I know this to be untrue, as it's a common excuse to deter people from using the facilities.
As a regular customer, I've always been allowed to use it. This experience has made me a former customer.
- food10
- service1
- workers1
- cook1
Visit Type
- Food Exploration
Service Type
- Dine-in
10
THE BEST Grilled Chicken Ever!
I rarely write reviews, but my experience here compelled me to. Their grilled chicken is truly the best I've ever had, consistently every time. I don't buy grilled chicken anywhere else now.
I highly recommend it to everyone.
- grilled chicken10
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
9
Amazing Pizza and Biscuits!
My experience at the restaurant was fantastic! I found the pizza to be amazing, and the price for a slice was unbeatable. My boyfriend and I always get a Hawaiian slice when we visit.
Additionally, their biscuits were really good too!
- pizza10
- price for a slice10
- Hawaiian slice9
Visit Type
- Food Exploration
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
10
Best Mexican Food Ever!
Hands down, Aramex at 2020 Mission Street is the best Mexican food I’ve ever had in my life! 🌟🌟🌟🌟🌟 From the moment you walk in, the incredible aroma hits you, and you know you’re in for a treat. The flavors are authentic, bold, and unforgettable.
Their [insert your favorite dish here, e. G. , carne asada tacos] are perfection—juicy, seasoned to perfection, and served with the freshest ingredients.
The staff is warm and welcoming, and the vibe of the place makes you want to stay and savor every bite. I’ve tried countless Mexican restaurants in the Bay Area, and nothing comes close to Aramex. If you’re in San Francisco, do yourself a favor and eat here.
- Mexican food10
- aroma9
- flavors10
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
9
A Delicious and Affordable Gem!
My experience at this restaurant was fantastic! We ordered the Salvadorian rice and mac n cheese, and both were excellent. The food was well-prepared and affordable.
My husband and I have found a true gem and will definitely be back for more.
- Salvadorian rice9
- mac n cheese9
- food9
What Aramex offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- Tourists
- LGBTQ+ friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Late-night food
- Salad bar
- Coffee
- Small plates
- Organic dishes
- Halal food
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Atmosphere
- Cozy
- Casual
FAQs
What kind of dining experience can you expect at Aramex Restaurant in San Francisco's Mission District?
At Aramex Restaurant, you can enjoy a casual and cozy atmosphere perfect for a quick bite or a relaxed meal. They specialize in chicken dishes, offering a variety of options including organic dishes, small plates, and a salad bar. Halal food is also available, catering to diverse preferences.
Does Aramex Restaurant accommodate families and offer flexible dining options?
Yes, Aramex Restaurant is good for kids and offers a dedicated kids’ menu, making it a great spot for families. You can also enjoy their offerings late into the night. They provide convenient service options including no-contact delivery, takeout, and dine-in, with seating available for lunch and dinner.
How does Aramex generally rate with customers?
Aramex holds an overall score of 5.3, indicating an average experience. While Food (5.6) and Value (5.6) are seen positively, Service (4.5) is average, and Ambience (3.3) falls short.
What are the main strengths of Aramex?
Customers frequently praise the delicious food and affordable prices, often noting the variety of cuisines available and the generous portions.
Are there any common complaints about Aramex?
Some patrons have raised concerns about the ambience , citing issues with cleanliness and the general state of the dining area, alongside occasional reports of rude service .