Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » KFC – San Francisco
KFC - San Francisco
Photo from KFC
KFC at a glance
San Francisco Sunset District
- 🍗 Chicken Restaurant
$$
Price per Person $21–$30
mentioned by 26 of the guests
#2279 out of 2403 places to eat in San Francisco
#21 Chicken Restaurant out of 31 in San Francisco
Average
5.2 out of 10
Food
Service
Ambience
Value
178
Reviews
43.3%
Satisfaction
Often praised
- Helpful staff
- Clean ambiance
- Good specific items
Frequently criticized
- Rude service
- High prices
- Food quality issues
The restaurant KFC, a popular Chicken Restaurant in San Francisco’s vibrant Sunset District, offers you a convenient spot for a quick bite. You’ll find this location at 1150 Taraval St, ready to serve up your favorite chicken dishes.
Whether you’re looking for lunch or dinner, or even just a small plate, this casual eatery is good for kids and provides a welcoming atmosphere for everyone.
Overview: Introducting KFC
KFC offers a familiar fast-food experience, often noted for its generally polite and calm staff who sometimes go the extra mile. Many appreciate the effort put into maintaining a clean and bright dining environment, with some locations even benefiting from recent updates.
It’s a place where you might find a comfortable spot to enjoy a quick meal. However, the experience isn’t always consistent.
Some patrons have encountered rude cashier interactions or felt the overall service was lacking. While certain menu items receive praise, there are occasional concerns about food quality, and the value proposition can sometimes feel a bit off.
Average
5.2
out of 10
178
Reviews
43.3%
Satisfaction
85
negative
16
neutral
77
positive
Overall, KFC garners an average Restaurant Score of 5.2 out of 10, reflecting a generally middling performance across various aspects. This score is supported by a Customer Satisfaction rate of 43.3%, indicating a mixed reception among diners.
With 178 customer opinions, including 77 positive and 85 negative remarks, there’s a clear picture of both its strengths and areas needing attention. Looking closer at the specifics, Food scores an average (5.2), often mentioned for its familiar taste but sometimes criticized for consistency.
Service also lands in the average range (5.1), with reports of both helpful and less attentive staff. The Ambience fares slightly better at an average (6), while Value is perceived as average (4.7), with some finding prices a bit high for the offering.
What people like
- Polite, helpful staff
- Clean, bright ambiance
- Good specific menu items
What people don't like
- Inconsistent, rude service
- Perceived high prices
- Food quality issues
With a Recommendation Score of 5.2, KFC presents itself as a straightforward option for those seeking its classic offerings. If you’re looking for a quick, no-frills meal and appreciate a clean setting, it can certainly serve its purpose.
Just be prepared for a potentially inconsistent service experience. Ultimately, whether it’s worth a visit depends on your expectations.
While some specific menu items are well-received, the overall value and food consistency might not always hit the mark. It’s a place that delivers on its brand, but with room for improvement in key areas.
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Verdict: Our expert take on KFC
Food (5.2 out of 10)
mentioned by 76% of the guests
When it comes to the food, theres definitely some good news! Many diners, accounting for 35 positive remarks out of 81 total, enjoyed the great taste, warm and ready meals, and generous portions. Specific items like the Chizza and fried chicken often hit the spot, contributing to an average score of 5.2.
However, the food experience can be a bit of a mixed bag, with 39 negative comments highlighting inconsistencies. Issues like poor taste, questionable quality, and food being soggy, dry, or even unavailable were noted. This contributes to a mixed customer satisfaction of 43.2%, suggesting theres room for improvement.
Food
81
Reviews
43%
Satisfaction
39
negative
7
neutral
35
positive
Rating distribution
What people like
- Good taste, portions
- Warm, ready food
- Specific items shine
What people don't like
- Inconsistent taste, quality
- Soggy, dry food
- Availability issues
Often praised
- foodThe food was also yummy and it is good for your tummy
- chickenI love to eat a lot of chicken here
- $5 Nacho Fries boxThe food quality is comparable to a standard KFC/Taco Bell combo, offering average food at reasonable prices. I'd recommend the $5 Nacho Fries box if you're looking for a budget-friendly option.
- Baja BlastCame for the Baja Blast and it was good
- Chizzathe Chizza was pretty good
- KFCKFC itself is always a nice to have
- big portionit was big portion and i am so happy with it
- bunUpon my first bite, I had a slight smile; it offered a familiar KFC chicken taste, but without the grease and with a mild level of spice. The bun was soft and buttery, and the orange sauce had a little tang. However, the center of the chicken breast was a bit dry.
- chicken littlesSince its closure, I miss eating at the closest KFC to where I live in Daly City. Now I have to drive some ways to get their chicken littles, famous bowl, and cole slaw.
- cole slawSince its closure, I miss eating at the closest KFC to where I live in Daly City. Now I have to drive some ways to get their chicken littles, famous bowl, and cole slaw.
Frequently criticized
- chickenThe bun was soft and buttery, and the orange sauce had a little tang. However, the center of the chicken breast was a bit dry. Overall, it wasn't bad and actually went above my expectations.
- foodfood was sloppy and messy
- fried chickenI just wish that KFC had better fried chicken
- mac and cheesemac and cheese is so bad lmao
- 8 chickensMy experience at the restaurant was disappointing because they got my order wrong. I had ordered a family fill-up and 8 chickens, but what I received was not what I expected. I was particularly disappointed by the lack of beak.
- KFC foodhalf of kfc food wasn't available
- Patty chickendid not like very Patty chiken
- Taco Bell foodTaco Bell food wasn't available
- biscuits and chickenBiscuits and chicken were also smashed in the bucket.
- breading on the insidethe breading on the inside of the sandwich gets very moist
If you're looking for a quick bite and know exactly what to order, you might find some tasty options. However, be prepared for potential inconsistencies in quality and availability, as the food experience can be quite hit-or-miss.
Service (5.1 out of 10)
mentioned by 69% of the guests
When it comes to service, there are definitely some bright spots! Many customers appreciated the friendly staff and employees, often mentioning a welcoming smile or a helpful manager. Some even highlighted the quick service time and good customer service, with a few lucky folks getting coupons or a little bonus, based on 29 positive remarks.
However, the overall experience seems to be a bit of a mixed bag, reflected in an average score of 5.1 and a mixed customer satisfaction of 43.9%. Out of 66 total opinions, 33 pointed to issues like rude cashiers and managers yelling, leading to long waits and poor customer service skills. There were also complaints about wrong items and general dissatisfaction with the service.
Service
66
Reviews
43%
Satisfaction
33
negative
4
neutral
29
positive
Rating distribution
What people like
- Polite, helpful staff
- Quick service time
- Welcoming smiles
What people don't like
- Rude, loud staff
- Long waiting times
- Wrong orders given
Often praised
- managerMy respect has been earned through repeated good experiences. I was particularly impressed one day when I overheard a manager speaking with a former employee who wanted his old job back. The manager was direct and truthful, holding the individual accountable and declining rehire.
- staffthe staffs are so polite and calm
- big smileYou’re welcome with a big smile
- customer serviceShe's really concerned about customer service
- serviceI love the service
- bonusput in a little bonus for me
- couponsgave me a bunch of coupons and told me that i could use expired coupons
- employeethe employee gave me extras flies and drink
- employeesalways have been satisfied with employees
- expired couponMy family used the expired coupon and it actually worked
Frequently criticized
- cashierThe fat black lady (sitting on a chair) was rude, she was the cashier
- customer serviceMy experience at the restaurant was very negative due to the bad customer service. The lady at the cashier shouted that they were busy and told us to leave.
- employeesmanager was yelling on the phone and at the employees
- managerthe manager was yelling on the phone and at the employees
- serviceThe service was terrible
- KFC customerthis is the worst experience ever
- Managertestamento of the Manager whit very rude and loud employes
- attentionMuy mala atención
- customer service skillslacking basic customer service skills
- educationshe need more education how respect custmoer
If youre heading here, be prepared for a bit of a gamble on the service. While some staff are truly wonderful, theres a significant chance you might encounter long waits or less-than-friendly interactions. It might be worth a try if youre feeling lucky, but dont expect consistently stellar service.
Ambience (6 out of 10)
mentioned by 28% of the guests
Youll find some genuinely positive vibes here, with many guests praising the friendly atmosphere and the overall cleanliness, even calling it a nicely run establishment. With 11 positive comments, highlights include the new remodeling that makes the place feel clean and bright. The ambience itself earns an average score of 6, though overall customer satisfaction is a mixed 50%.
However, its not all sunshine. Some concerns pop up, with 9 negative comments mentioning issues like a small dining area and limited indoor seating. Unfortunately, there are also mentions of the interior having flies and not being very clean, which definitely detracts from the overall experience.
Ambience
22
Reviews
50%
Satisfaction
9
negative
2
neutral
11
positive
Rating distribution
What people like
- Friendly atmosphere
- New remodeling
- Bright interior
What people don't like
- Limited seating
- Flies present
- Unclean interior
Often praised
- atmosphereThe atmosphere is very friendly
- cleanlinessthe cleanest of the place
- ambianceambiance is perfect
- clean and brightPlace is clean and bright
- new remodelingLove the new remodeling
- nicely run establishmentNicely run establishment
- quality timeYou can spend quality of time with your closed ones
- regular placethis is my regular place for freaking out
- restothis resto looks so amazing
Frequently criticized
- atmosphereThe atmosphere was also disappointing
- cleanlinessshe is so durty women
- close parkingOr close parking?!
- closureSince its closure, I miss eating at the closest KFC to where I live in Daly City. Now I have to drive some ways to get their chicken littles, famous bowl, and cole slaw.
- dining areasmall dining area
- drive thruNo drive thru?!
- interiorinterior has flies and isn't very clean
- limited indoor seatingNot a ton of room inside the resturant
- lobbyHowever, it was expensive; $20 for two people felt like a sit-down restaurant price. Adding to the strangeness, there isn't a single chair in the lobby, so don't plan on sitting down here. It was a very odd experience overall.
If youre looking for a friendly atmosphere thats recently been spruced up, it might be worth a visit. However, be prepared for potentially limited seating and some cleanliness issues that could dampen the experience, especially if you're sensitive to those things.
Value (4.7 out of 10)
mentioned by 17% of the guests
When it comes to value, it seems theres a bit of a mixed bag here. Some folks really appreciate the specific deals, like a good sandwich promotion or finding reasonable prices on certain items, especially if youre looking for a budget-friendly option. Based on 2 positive opinions, there's definitely potential to snag a good deal if you know what to look for.
However, the overall sentiment for value is a bit rough, with customer satisfaction sitting at a rather poor 22.2%, and the score landing at an average 4.7. Many customers, across 4 negative opinions out of 9 total, felt that the general prices were too high, describing the food as expensive and not worth what you get. It seems the regular menu might leave your wallet feeling a bit lighter than expected.
Value
9
Reviews
22%
Satisfaction
4
negative
3
neutral
2
positive
Rating distribution
What people like
- Good sandwich promotion
- Budget-friendly options
What people don't like
- Prices too high
- Food is expensive
Often praised
- reasonable pricesFor those who prefer to dine outdoors, there's a pleasant park across the street. The food quality is comparable to a standard KFC/Taco Bell combo, offering average food at reasonable prices. I'd recommend the $5 Nacho Fries box if you're looking for a budget-friendly option.
- sandwich promotionMy experience at KFC was for a take-out order on 6/3/2021. I was drawn in by a poster for a big $4 spicy sandwich promotion. Upon my first bite, I had a slight smile; it offered a familiar KFC chicken taste, but without the grease and with a mild level of spice.
Frequently criticized
- expensiveIt was expensive though!
- foodwhy is the food there more expensive
- pricesprices here aren't worth what you get
If youre on the hunt for a specific promotion or a budget-friendly box, you might find some decent value. But be warned, if youre just walking in and ordering off the main menu, you might find the prices a bit steep for what you get.
How are the prices at KFC?
You’re looking at roughly 24 per person – reported by 26 diners. That puts it in the $21–$30 category. For a Chicken Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 24$, the price distribution shows a good spread. Many guests actually spend less, with a significant number of prices in the $1–$10 and $11–$20 ranges, indicating a mix of more budget-friendly and slightly higher-end options.
Here’s a quick look at what guests spend per person, based on the latest 26 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
For a Chicken Restaurant, we think the pricing feels quite fair. It offers options for different budgets, which is always a plus. Wed say its a solid choice for a tasty meal without breaking the bank.
Customer Reviews: what people think about KFC
Visit Type
- Regular Visit
Service Type
- Dine-in
8
Missed KFC Chicken Littles
Since its closure, I miss eating at the closest KFC to where I live in Daly City. Now I have to drive some ways to get their chicken littles, famous bowl, and cole slaw.
- chicken littles9
- famous bowl9
- cole slaw9
- closure2
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Chicken Wait Frustration
My experience at the restaurant was frustrating due to the service. I was told there would be a 40-minute wait for chicken, despite there being a shelf full of chicken that was apparently being saved for deliveries. This was a significant point of annoyance.
- wait for chicken2
- chicken2
Visit Type
- Regular Visit
2
Disappointing Food Quality
My experience at this restaurant was quite disappointing, particularly regarding the food. The food itself seemed old and dry in various parts, and it fell apart easily. The mac and cheese was both gooey and had a crust, suggesting it had been reheated.
The fries were soggy and limp, and the biscuits and chicken were smashed in the bucket. Having grown up eating here over the years, I've seen management changes, but this visit has led me to decide I will not be returning.
- food1
- mac and cheese2
- fries1
3
Where did the $5 deal go?
I'm wondering what happened to the $5 deal. It seems to be gone, and many people were asking about it.
- $5 deal5
Price per Person
- $51–$60
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
1
Terrible service, avoid this place
My experience at this restaurant was very poor. The cashier was yelling at customers and employees just because she had to get up from her seat. It was a very bad experience, very bad.
- cashier1
- attention1
What KFC offers
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Small plates
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
What service options and accessibility features does KFC in the Sunset District offer?
At KFC on Taraval St, you have several convenient service options including no-contact delivery, takeout, delivery, and dine-in. For accessibility, you’ll find a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable visit for all guests in San Francisco’s Sunset District.
Can you tell me about the dining options and amenities available at KFC in San Francisco?
This KFC location provides a range of dining options including lunch, dinner, dessert, and catering services, with ample seating available. You can also enjoy amenities like a clean restroom and free Wi-Fi during your visit. Plus, with a dedicated kids’ menu, it’s a great spot for families.
What is the overall customer sentiment for KFC?
KFC has a mixed customer sentiment, with a Customer Satisfaction rate of **43.3%** and an overall Restaurant Score of **5.2** out of 10. While some experiences are positive, others highlight areas for improvement.
What are the common praises regarding KFC's service and ambiance?
Customers often appreciate the **polite and calm staff** who sometimes offer extras like coupons. The **ambiance** is frequently noted for being clean, bright, and sometimes benefiting from new remodeling, making it a pleasant place to spend time.
What are the main criticisms regarding KFC's food and value?
Common criticisms include **food quality issues** such as dry chicken or sloppy presentation, and the unavailability of certain items. Additionally, some customers find the **prices** to be high, feeling that they aren’t always worth what you get.