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oChef » M Pot – San Francisco
M Pot - San Francisco
Photo from M Pot
M Pot at a glance
San Francisco Richmond District
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 21 of the guests
#855 out of 2403 places to eat in San Francisco
#43 Chinese Restaurant out of 276 in San Francisco
Good
7.8 out of 10
Food
Service
Ambience
Value
162
Reviews
79.6%
Satisfaction
Often praised
- Fresh ingredients
- Clean ambiance
- Friendly service
Frequently criticized
- Moldy produce
- Portion inconsistency
- Service hiccups
The restaurant M Pot invites you to discover authentic Chinese flavors right in the heart of San Francisco’s vibrant Richmond District. This casual Chinese restaurant offers a welcoming atmosphere perfect for a relaxed meal with friends or family.
Whether you’re craving a satisfying lunch or a delightful dinner, you’ll find a menu designed to please. Enjoy a taste of tradition in a comfortable setting that feels just right.
Overview: Introducting M Pot
M Pot offers a generally positive dining experience, often praised for its fresh and flavorful ingredients and tasty broths. Many appreciate the delicious all around food, especially the malatang, making it a welcome addition for those seeking this cuisine.
The restaurant also stands out with its refined and clean ambiance, creating a comfortable setting for diners. While service is often described as friendly and amazing, some minor issues like occasional portion discrepancies or early closing times have been noted.
Good
7.8
out of 10
162
Reviews
79.6%
Satisfaction
24
negative
9
neutral
129
positive
M Pot earns a solid 7.8 overall, reflecting a generally good dining experience. This is supported by a strong 79.6% customer satisfaction, indicating that most patrons leave content.
The positive feedback, outweighing negative comments by 129 to 24 out of 162 total opinions, paints a clear picture of its appeal. Diving deeper, the Ambience (8.8) is a standout, often described as clean and inviting.
Service (8.0) also performs well, with staff frequently noted for being helpful. The Food (7.5) is considered good, though some minor inconsistencies exist, while Value (7.8) is seen as reasonable for the quality offered.
What people like
- Fresh, flavorful ingredients
- Clean, inviting ambiance
- Friendly, helpful service
What people don't like
- Moldy ingredients concern
- Inconsistent food portions
- Service operational issues
M Pot generally delivers a pleasant experience, especially if you appreciate fresh ingredients and a welcoming atmosphere. With a solid 7.8 recommendation score, it’s a place worth considering for its flavorful broths and attentive staff, making it a good option for a casual meal.
However, be mindful of potential inconsistencies in food portions or occasional service hiccups. While these are not widespread, they are worth noting.
Overall, M Pot offers a good choice for its specific cuisine, provided you manage expectations on minor operational details.
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Verdict: Our expert take on M Pot
Food (7.5 out of 10)
mentioned by 100% of the guests
When it comes to the food, youre in for a treat! With a solid score of 7.5 and a customer satisfaction rate of 75%, its clear that many diners are happy. Out of 104 remarks, a whopping 78 were positive, frequently praising the fresh ingredients, flavorful broth, and the fun build your own bowl concept.
The beef broth and house sauce also get special shout-outs. However, there are a few areas where the food could improve. 19 negative comments noted issues like unflavorful soups, an oily beef broth, or even moldy enoki mushroom. Some also mentioned missing items in their orders or root veggies not cooked thoroughly, suggesting occasional inconsistencies in preparation.
Food
104
Reviews
75%
Satisfaction
19
negative
7
neutral
78
positive
Rating distribution
What people like
- Fresh, varied ingredients
- Flavorful, custom broths
- Build your own bowl
What people don't like
- Moldy ingredients found
- Inconsistent broth flavor
- Missing order items
Often praised
- foodDelicious all around. Everything is fresh and flavorful
- ingredientsthe ingredients were fresh and of the highest quality
- beef brothLove the beef broth! It’s so tasty
- beef tendonHighly recommend the beef tendon
- brothsbroths are flavorful without being overly greasy
- fresh ingredientsdelivers it with fresh ingredients
- malatangSO GOOD! I’m so glad a malatang spot opened
- FoodFood:5
- LaksaHad the Laksa
- beefHighly recommend the beef
Frequently criticized
- beef broththe beef broth was a little weak
- Malatang portionOrdered Malatang (2 LB) feels like it was the same amount as a 1 lb
- baby cornmissing items included baby corn
- bean curd skinmissing items included bean curd skin
- broccolimissing items included broccoli
- creme bruleecreme brulee was sold out
- dry pot optionNo dry pot option.
- enoki mushroomenoki mushroom in the display case was literally moldy
- mealmy meal was not cooked properly
- oilyBeef broth was very oily
Overall, if you're looking for a customizable and flavorful hot pot experience with fresh ingredients, this place is definitely worth a try. Just be mindful of potential inconsistencies in broth richness or ingredient quality, and double-check your order for missing items.
Service (8 out of 10)
mentioned by 68% of the guests
When it comes to service, this spot truly shines! With a solid score of 8 and customer satisfaction at a strong 80%, it's clear most diners have a great experience. Based on 25 total opinions, 20 positive ones rave about the friendly staff, efficient waitstaff, and even the amazing owner.
Many appreciate the quick dinner service and the helpful, super nice team. However, not every interaction is perfect. The 4 negative opinions mention issues like packaging not being good, with soup leaking, and one concerning incident where a service worker initially dismissed moldy food before the chef intervened.
There was also a comment about being understaffed at times, leading to one person handling multiple tasks.
Service
25
Reviews
80%
Satisfaction
4
negative
1
neutral
20
positive
Rating distribution
What people like
- Friendly staff
- Efficient service
- Amazing owner
What people don't like
- Moldy food incident
- Leaky packaging
- Understaffed moments
Often praised
- serviceI’m so glad a malatang spot opened in The Richmond since I kept going to Berkeley for some. The space was incredibly clean while the service was excellent. I wish the bone broth was a bit creamier, but was nonetheless yummy.
- staffThe staff was really nice and helpful
- LilaLila helped me and she was so amazing
- ServiceService:5
- chefchef confirmed it was not
- friendly and amazingthey are so friendly and amazing!
- friendly staffFriendly staff!
- ownerthe owner is super friendly and easy to talk to
- proprietorFriendly proprietor as well
- quick dinnerI come here often for a quick dinner
Frequently criticized
- packagingthe packaging wasn't good thit time
- serviceonly one person ringing up orders, refilling ingredients, and serving food
- service workerI noticed that the enoki mushroom in the display case was literally moldy. When I pointed this out, the service worker tried to tell us it was fine, which was concerning. However, the chef confirmed it was indeed not fine.
- soup leakedThe soup leaked out of the container
Overall, if youre looking for a place with genuinely friendly and efficient service, youll likely be very happy here. While there have been a few isolated hiccups with packaging and a concerning food incident, the overwhelmingly positive feedback suggests these are exceptions rather than the rule. It's definitely worth a visit for the great service alone!
Ambience (8.8 out of 10)
mentioned by 58% of the guests
When it comes to ambience, this spot truly shines, boasting a good score of 8.8 and an excellent customer satisfaction of 96.6%. With 28 positive remarks, guests consistently rave about the super chill atmosphere, lovely ambience with calm music, and modern decor. Many find the space incredibly clean, well-lit, and comfortable, making it feel like a true neighborhood gem.
However, among the 29 observations, theres just one minor point: the restaurant "closes somewhat early. " This single negative mention suggests that while the vibe is fantastic, you might need to plan your visit if youre looking for a late-night experience.
Ambience
29
Reviews
96%
Satisfaction
1
negative
0
neutral
28
positive
Rating distribution
What people like
- Clean, modern space
- Calm, pleasant atmosphere
- Comfortable for diners
What people don't like
- Closes early
Often praised
- atmosphereMy experience at this malatang restaurant was unfortunately very negative due to food poisoning. While the ingredients looked fresh and tasted fine initially, and the atmosphere was great (rated 5/5), the outcome was severe. The price per pound was a bit higher than other places but consistent with Bay Area costs.
- spaceI’m so glad a malatang spot opened in The Richmond since I kept going to Berkeley for some. The space was incredibly clean while the service was excellent. I wish the bone broth was a bit creamier, but was nonetheless yummy.
- storethe store itself feels refined and clean
- ambiancemy favorite thing about M Pot is the ambiance
- AtmosphereAtmosphere:5
- ambienceLovely ambience with calm music
- artworkMalatang was just what was missing around here, and M Pot delivers it with fresh ingredients, flavorful broth, and reasonable pricing. The inside is well lit and decorated with some artwork, with a good amount of seats, and the service was great and efficient. There is great variety in the selection of ingredients, such as meat, mushrooms, tofu, noodles, sausages, meatballs etc.
- everythingThe food was incredibly fresh, and the owner was super friendly and easy to talk to. The store itself is brand new, spotless, and everything was perfect. I will definitely be coming back again!
- good amount of seatsMalatang was just what was missing around here, and M Pot delivers it with fresh ingredients, flavorful broth, and reasonable pricing. The inside is well lit and decorated with some artwork, with a good amount of seats, and the service was great and efficient. There is great variety in the selection of ingredients, such as meat, mushrooms, tofu, noodles, sausages, meatballs etc.
- happily busygot happily busy
Frequently criticized
- closes earlyCloses somewhat early
If a clean, modern, and comfortable atmosphere with calm music is what youre after, this place is a definite winner. Just remember to check their hours, as they tend to close a bit earlier than some, but youll surely enjoy the pleasant vibe.
Value (7.8 out of 10)
mentioned by 13% of the guests
When it comes to value, this spot really shines! With a solid score of 7.8 and a fantastic customer satisfaction rate of 75%, its clear guests are happy with what theyre paying. Based on 3 positive comments out of 4 total, many appreciate the price, reasonable pricing, and good value offered, finding it a welcome addition to the neighborhood.
Interestingly, there are no negative comments or concerns regarding the value here. It seems customers are consistently pleased with the pricing, with no one mentioning any issues or areas for improvement in this department.
Value
4
Reviews
75%
Satisfaction
0
negative
1
neutral
3
positive
Rating distribution
What people like
- Reasonable pricing
- Offers good value
What people don't like
Often praised
- good valueMy experience at the restaurant was definitely a great experience and offered good value if you’re not into the All You Can Eat style. The food was rated a 5, and the atmosphere was also a 5.
- pricethe price is reasonable
- reasonable pricingThis restaurant is a super welcomed addition to the neighborhood! Malatang was just what was missing around here, and M Pot delivers it with fresh ingredients, flavorful broth, and reasonable pricing. The inside is well lit and decorated with some artwork, with a good amount of seats, and the service was great and efficient.
Frequently criticized
No complaints so far.
If you're looking for a place where your money goes a long way, this restaurant is a solid bet. Customers consistently praise its reasonable pricing and good value, making it a great choice for a satisfying meal without breaking the bank.
How are the prices at M Pot?
On average, you’ll spend around 25 per person – from 21 guests. That puts the restaurant in the $21–$30 category. For a Chinese Restaurant, that’s mid-range, maybe slightly above.
Looking at what people actually spend, most diners (13 out of 21) are comfortably in that $21–$30 bracket. A good chunk (6 guests) spend a bit less, in the $11–$20 range, while just a couple venture into the higher $31–$40 and $41–$50 tiers. So, prices definitely cluster around that mid-range sweet spot, rather than being spread across super cheap and super premium options.
Here’s a quick look at what guests spend per person, based on the latest 21 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
Considering it’s a Chinese restaurant in San Francisco, we think the pricing feels quite fair. It hits that sweet spot for a good meal without breaking the bank.
Customer Reviews: what people think about M Pot
Price per Person
- $31–$40
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
10
Absolutely Delightful Hotpot Experience!
My dining experience yesterday at this hotpot restaurant was an absolute delight! The flavors were incredible, and the ingredients were fresh and of the highest quality. The ambiance was elegant and spotless, creating a perfect dining atmosphere.
I highly recommend this place to all hotpot lovers!
- flavors10
- ingredients10
- ambiance10
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Moldy Enoki Mushrooms and Poor Service
My experience at this restaurant was quite negative. I noticed that the enoki mushroom in the display case was literally moldy. When I pointed this out, the service worker tried to tell us it was fine, which was concerning.
However, the chef confirmed it was indeed not fine. To their credit, they did allow us to return our ingredient bowls and leave without further issue.
- chef8
- ingredient bowls7
- enoki mushroom1
- service worker2
Visit Type
- Food Exploration
Service Type
- Takeout
Meal Type
- Dinner
2
Disappointing Takeout Experience
I ordered about 1lb of takeout food, but upon arriving home and starting to eat, I discovered that half of the items I selected and paid for were missing. The missing items included pumpkin, tofu skin knots, broccoli, quail eggs, bean curd skin, and baby corn. While I don't believe this was intentional, it was still very disappointing for a foodie who carefully selected their meal.
The beef soup base was okay.
- beef soup base5
- pumpkin2
- tofu skin knots2
- broccoli2
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
8
Great Mala Pot with Customizable Spice
My experience at this restaurant was centered around their great mala pot. I appreciated that there were many levels of spice available, allowing for customization. The service is counter service; you fill your bowl with the ingredients you want, and they weigh it and charge accordingly.
I consistently end up taking food home, and it usually lasts for several meals. The selection of ingredients is good. One minor drawback is that it closes somewhat early.
- mala pot9
- levels of spice8
- counter service6
- closes early4
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Fun and Tasty Build-Your-Own Bowl!
I just discovered this place and had a fun and tasty experience! You get to build your own bowl of noodles and pick your soup. I tried the Laksa, and while there was a good selection, I could have loved more options, but it’s so easy to overeat when you’re building your own!
I will definitely be back!
- fun and tasty9
- build your own bowl8
- Laksa7
What M Pot offers
Crowd
- Groups
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Beer
- Alcohol
Dining options
- Dinner
- Table service
- Lunch
- Dessert
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Paid street parking
Atmosphere
- Casual
FAQs
What service options are available at M Pot?
At M Pot, you have several convenient service options to choose from. You can enjoy a relaxed dine-in experience with table service, opt for quick takeout, or have your meal delivered right to your door. No-contact delivery is also available for your peace of mind.
Does M Pot offer parking and is it accessible?
Yes, M Pot provides both free and paid street parking options for your convenience when visiting. Additionally, the restaurant ensures accessibility for all guests with a wheelchair accessible entrance, making it easy for everyone to enjoy their meal.
How does M Pot generally perform according to customer feedback?
M Pot receives a good overall score of 7.8, with 79.6% customer satisfaction. Its Ambience (8.8) and Service (8.0) are particularly well-regarded, while Food (7.5) and Value (7.8) also contribute positively to its standing.
What do customers particularly enjoy about the food at M Pot?
Customers frequently praise M Pot for its fresh and flavorful ingredients, with many highlighting the delicious malatang and tasty broths, including the beef broth.
Are there any common concerns customers have about M Pot?
Some customers have noted issues such as occasional inconsistencies in Malatang portions, missing items in orders, or concerns about packaging. There was also an isolated report of moldy enoki mushrooms.