Children
- Good for kids
oChef » Gourmet Dim Sum – San Francisco
Gourmet Dim Sum - San Francisco
Photo from Gourmet Dim Sum
Gourmet Dim Sum at a glance
San Francisco Richmond District
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 7 of the guests
#1459 out of 2403 places to eat in San Francisco
#123 Chinese Restaurant out of 276 in San Francisco
Good
7.2 out of 10
Food
Service
Ambience
Value
149
Reviews
69.1%
Satisfaction
Often praised
- Delicious Dim Sum
- Good Value
- Friendly Staff
Frequently criticized
- Poor Service
- Limited Choices
- No Seating
The restaurant Gourmet Dim Sum is a welcoming Chinese Restaurant nestled in San Francisco’s vibrant Richmond District. You can anticipate a delightful culinary journey, perfect for those seeking small plates and a quick bite.
This casual spot offers a relaxed setting where you can enjoy lunch, dinner, or even a sweet dessert. It’s a fantastic choice for a laid-back meal, providing a taste of authentic flavors in a friendly atmosphere.
Overview: Introducting Gourmet Dim Sum
Gourmet Dim Sum offers a mixed experience, primarily celebrated for its delicious dim sum and generally good value. While many appreciate the friendly staff and fresh offerings, some aspects of the overall visit could be improved.
Diners often find the food to be a highlight, though the selection can be limited. However, concerns about inconsistent service and the lack of seating are frequently mentioned, suggesting areas where the establishment might fall short for some.
Good
7.2
out of 10
149
Reviews
69.1%
Satisfaction
33
negative
13
neutral
103
positive
Overall, Gourmet Dim Sum achieves a respectable 7.2 out of 10, indicating a generally positive reception. However, customer satisfaction sits at a mixed 69.1%, suggesting that while many are pleased, a notable portion of diners have reservations.
This blend of good overall scoring and slightly lower satisfaction points to a nuanced experience. Looking closer at the 149 customer observations, 103 positive remarks highlight the strong performance in Food (8) and decent Value (6.9).
Conversely, 33 negative comments often touch upon the less impressive Service (5.9) and Ambience (5.3), which appear to be the primary contributors to the mixed satisfaction.
What people like
- Delicious Dim Sum
- Good Value
- Friendly Staff
What people don't like
- Service Issues
- Limited Selection
- No Seating
With a recommendation score of 7.3, Gourmet Dim Sum is worth considering if your priority is fresh, well-priced dim sum. It’s a solid choice for a quick, tasty bite, especially if you’re prepared for a no-frills experience focused on the food itself.
However, if consistent service and a comfortable dining atmosphere are high on your list, you might find aspects of your visit less satisfying. Manage your expectations regarding the overall dining environment and you’ll likely enjoy the culinary offerings.
Similar Restaurants in San Francisco
- Chinese Restaurant
9
out of 10
out of 10
221
94.1%
- $$
- Richmond District
- Food
- Service
- Ambience
- Chinese Restaurant
8.9
out of 10
out of 10
285
95.4%
- $$
- Outer Richmond
- Food
- Service
- Ambience
- Chinese Restaurant
8.9
out of 10
out of 10
286
93.7%
- $$
- Seacliff
- Food
- Service
- Ambience
- Chinese Restaurant
8.8
out of 10
out of 10
269
91.4%
- $$
- Jordan Park
- Food
- Service
- Ambience
- Chinese Restaurant
8.8
out of 10
out of 10
480
91.3%
- $$
- Transbay
- Food
- Service
- Ambience
- Chinese Restaurant
8.7
out of 10
out of 10
77
90.9%
- $$
- Sunset District
- Food
- Service
- Ambience
Verdict: Our expert take on Gourmet Dim Sum
Food (8 out of 10)
mentioned by 94% of the guests
When it comes to the food, this spot generally hits the mark! With a solid 8 out of 10 score and a fantastic 81.8% customer satisfaction, its clear that many diners are leaving happy. Out of 88 comments, a whopping 72 were positive, praising the delicious and fresh quality dim sum, especially highlighting the thin skin on their dumplings.
However, its not entirely perfect, with 12 negative remarks among the 88. Some folks noted a limited selection and a lack of essential sauces like hot sauce. There were also a few comments about the dim sum size having shrunk a bit and an inconsistent chicken bun, so keep that in mind.
Food
88
Reviews
81%
Satisfaction
12
negative
4
neutral
72
positive
Rating distribution
What people like
- Delicious, fresh dim sum
- Excellent har gow, siu mai
- Good quality, thin skin
What people don't like
- Limited sauce options
- Shrunk dim sum size
- Inconsistent chicken bun
Often praised
- dim sumMy experience at the restaurant offered a good variety of dim sum. The standout dish was the simple "see yow wong" chow mein, which is vegetarian.
- foodMy experience at this restaurant was very positive. It's cheap in comparison with others in the area, offering good food and particularly delicious Dim Sum. I totally recommend it!
- pork dumplingspork dumplings wrapped in wonton skins are huge
- thin skinThe food was delicious, not greasy, and made with fresh ingredients. I particularly enjoyed the good flavor and thin skin. The limited amount made in small batches ensured everything stayed fresh.
- turnip cakesize and taste of their turnip cake
- Dim SumMy experience at this restaurant was very positive. It's cheap in comparison with others in the area, offering good food and particularly delicious Dim Sum. I totally recommend it!
- Fresh & hotFresh & hot
- Gourmet Dim SumI highly recommend Gourmet Dim Sum
- Joongget fresh Joong (Chinese Tamales) when they’re available
- baoExcellent bao!
Frequently criticized
- Gourmet Dim SumWhat happened to the Gourmet Dim Sum that we loved?
- chicken bunChicken bun tasted nasty like old chicken
- dim sum sizedim sum size has shrunk a bit
- food qualityInferior food
- fried donut rollsweren't any fried donut rolls to go with the porridge
- hot sauceThey only had plain rice noodles available at the time, which were a little thicker than we are used to. Unfortunately, they did not provide the usual sauce for the rice noodles, and they also do not have hot sauce. We wish they had seating for customers.
- menu and recipesThe menu and recipes have all changed.
- rice noodle sauceThey only had plain rice noodles available at the time, which were a little thicker than we are used to. Unfortunately, they did not provide the usual sauce for the rice noodles, and they also do not have hot sauce. We wish they had seating for customers.
- selectionSelection is very limited
- shark findo not support restaurants that serve shark fin
If youre craving delicious, fresh dim sum, this place is definitely worth a visit. While you might find the sauce options limited or the portion sizes a tad smaller than before, the overall quality and taste make it a strong contender. Go for the classics, and youre unlikely to be disappointed!
Service (5.9 out of 10)
mentioned by 53% of the guests
Based on 18 positive remarks out of 36 total, the service here often shines! Many customers praise the friendly staff and efficient counter person, noting how quick for service they are. While the overall score is an average 5.9, theres a somewhat positive vibe from these interactions.
However, with 14 negative comments, the experience isnt always smooth. Some patrons encountered long lines and a significant wait, while others reported instances of staff rudeness and terrible customer service. This contributes to a mixed 50% customer satisfaction, indicating areas needing attention.
Service
36
Reviews
50%
Satisfaction
14
negative
4
neutral
18
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Efficient counter person
What people don't like
- Long wait times
- Staff rudeness
- Refused refunds
Often praised
- staffCompared to Good Luck across the street, it's not as crowded, but the quality is just as good. I appreciated the good selection of dim sum and the friendly staff.
- serviceFriendly service
- ArvinAsk for Arvin (the son). You won't regret it.
- EnglishPretty good English and friendly.
- attitudeZero attitude
- counter personNice counter person.. so efficient ♥️
- efficiencyso efficient ♥️
- friendlyPretty good English and friendly.
- money backWe got our money back
- pushyI found the bao to be superb, and the staff were incredibly friendly. Unlike other bao places in Chinatown, they had zero attitude and were not pushy or rushing customers. I've been there 4 times already and am still loving it!
Frequently criticized
- tap watertold us they have no tap water, only bottled water
- close earlyoften close early afternoon
- customer serviceTerrible customer service and attitude was super terrible!
- long linesThe line might get long
- money backasked for our money back. She refused
- one person workingthere is only one person working
- peoplePeople are racist and impolite
- sell outthey will sell out of some things
- servicedon't be put off by the service
- staff rudenessVery rude when you ask for prices!
Service here can be a mixed bag; you might encounter super friendly and efficient staff, or face long waits and less-than-stellar attitudes. If youre patient and catch them on a good day, youll likely have a pleasant experience, but be prepared for potential hiccups.
Ambience (5.3 out of 10)
mentioned by 25% of the guests
When it comes to ambience, its a bit of a mixed bag here, with a score of 5.3, placing it squarely in the average range. Despite some positive feedback, customer satisfaction sits at a rather poor 37.5%. Out of 8 total comments, we saw 3 positive remarks focusing on the restaurants cleanliness, its vibe as a favorite spot, and the overall atmosphere.
Reviewers appreciated that it looks clean and tastes clean and one even called it my favorite spot on Clement St. However, the negative feedback, totaling 4 comments, paints a different picture. Concerns were raised about the atmosphere itself, the general appearance, and some felt it was very low class! A significant point of contention was the lack of seating, with one customer wishing they had seating for customers.
It seems you might need to look past the initial appearance to appreciate any positive aspects.
Ambience
8
Reviews
37%
Satisfaction
4
negative
1
neutral
3
positive
Rating distribution
What people like
- Clean appearance
- Favorite spot
What people don't like
- No customer seating
- Low-class feel
Often praised
- atmosphereAtmosphere:5
- cleanlinessLooks clean and tastes clean
- favorite spotmy favorite spot on Clement St.
Frequently criticized
- appearancedon't be put off by the appearance
- atmosphereAtmosphere:2
- classvery low class!!
- seatingWish they had seating for customers
The ambience here is quite polarizing; while some find it a favorite spot, others are put off by its appearance and lack of seating. If youre looking for a quick bite and dont mind a very casual, potentially low-class feel, it might be worth a try, but don't expect a comfortable dining experience.
Value (6.9 out of 10)
mentioned by 50% of the guests
When it comes to value, this spot generally hits the mark! Many diners rave about the budget friendly prices, calling it great value and well priced, especially compared to other local options. With 10 positive remarks out of 17 total, its clear that many find the pricing quite appealing, contributing to a good overall score of 6.9.
However, the picture isnt entirely rosy, as customer satisfaction sits at a mixed 58.8%. A few voices, 3 to be exact, express concern over prices that have gone up over time, and some are particularly irked by the cost of bottled water.
Value
17
Reviews
58%
Satisfaction
3
negative
4
neutral
10
positive
Rating distribution
What people like
- Great value
- Budget friendly
- Affordable prices
What people don't like
- Prices increased
- Bottled water cost
Often praised
- priceMy experience at this restaurant was very positive. It's cheap in comparison with others in the area, offering good food and particularly delicious Dim Sum. I totally recommend it!
- pricesMy experience at the restaurant was marked by good prices. I enjoyed the soft and plump shrimp and chive dumplings, the bbq pork buns, and the pork dumplings wrapped in wonton skins, which were described as soft, not too salty, and huge.
- boxBuy a box for best value
- budget friendly pricesBudget friendly prices
- valueGreat value
- well pricedThis place is well priced
Frequently criticized
- bottled wateronly bottled water for sale
- price$3.00 are you kidding me?
- pricesPrices have gone up over the years
If youre looking for a place that generally offers good bang for your buck, especially for its food quality, this restaurant is worth considering. Just be mindful that some prices have crept up, and the cost of bottled water might surprise you. Overall, its a solid choice for value-conscious diners, but not without a couple of minor caveats.
How are the prices at Gourmet Dim Sum?
On average, you’ll spend around 15 per person, based on 7 guests. That places this Chinese Restaurant in the $11–$20 category, which is comfortably mid-range, perhaps slightly above. Most diners reported spending in this $11–$20 range, though a couple found options in the more budget-friendly $1–$10 bracket.
This means while the average is 15, there’s a nice mix of price points. With only 7 reviews, the data is limited but gives a good indication.
Here’s a quick look at what guests spend per person, based on the latest 7 reviews. Since we only have 7 reviews, this gives a good indication, but the data is a bit limited.
How this restaurant’s value for money compares to similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Chinese Restaurant in San Francisco. It offers a good balance, providing options for different budgets while staying within a reasonable mid-range.
Customer Reviews: what people think about Gourmet Dim Sum
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
9
Beat Dim Sum, Cash Only!
My experience at this restaurant was fantastic, especially the dim sum, which I found to be the best. The food received a perfect score, as did the service and atmosphere. It's important to note that this is a cash only establishment.
For accurate operating hours, it's best to call ahead, as they mentioned closing at 5 PM on Saturdays.
- dim sum10
- food10
- service10
Visit Type
- Food Exploration
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Excellent Bao and Friendly Staff!
My experience at this restaurant was excellent! I found the bao to be superb, and the staff were incredibly friendly. Unlike other bao places in Chinatown, they had zero attitude and were not pushy or rushing customers.
I've been there 4 times already and am still loving it! 😍
- bao10
- staff10
- attitude10
Visit Type
- Food Exploration
10
Delicious, Fresh, and Efficient Service!
My experience at the restaurant was fantastic! The food was delicious, not greasy, and made with fresh ingredients. I particularly enjoyed the good flavor and thin skin.
The limited amount made in small batches ensured everything stayed fresh. The nice counter person was so efficient. All good!
♥️
- food10
- thin skin9
- fresh10
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Fresh and Clean Sesame Balls!
My experience at the restaurant was great, especially with the sesame ball. It was very good, looked clean, and tasted clean, which suggests the oil they use is pretty fresh. I'd say the food quality was excellent.
- sesame ball9
- oil8
- cleanliness9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
A Must-Visit Dim Sum Spot!
Whenever I visit San Francisco, I have to stop here. Where I live, we don’t really have quality dim sum options, so visiting here is critical :). This place is well priced, quick for service, and delicious.
For visitors unfamiliar with dim sum places, you gotta always bring cash. It’s cash only. I’ll definitely return soon.
- quality dim sum options9
- well priced8
- quick for service9
What Gourmet Dim Sum offers
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Small plates
- Quick bite
Dining options
- Dinner
- Lunch
- Dessert
Service Options
- Dine-in
Atmosphere
- Casual
FAQs
What kind of dining experience does Gourmet Dim Sum and Cafe offer?
At Gourmet Dim Sum and Cafe, you can expect a casual dining experience perfect for enjoying small plates and a quick bite. You are welcome to dine-in for lunch, dinner, or dessert, making it a versatile spot for various meal times in the Richmond District.
Is Gourmet Dim Sum and Cafe a suitable restaurant for families?
Yes, Gourmet Dim Sum and Cafe is considered good for kids, making it an excellent choice for families looking for a casual Chinese Restaurant experience. You can enjoy a relaxed meal with your children in the heart of San Francisco’s Richmond District.
How does Gourmet Dim Sum rate overall?
Gourmet Dim Sum scores 7.2 overall, with Food leading at (8), followed by Value (6.9), Service (5.9), and Ambience (5.3).
What do customers appreciate most about Gourmet Dim Sum?
Customers frequently praise the delicious dim sum, noting its fresh ingredients and thin skin. Many also highlight the good value and budget-friendly prices.
What are some common complaints about Gourmet Dim Sum?
Some customers have noted issues with service, describing staff as occasionally rude or unhelpful. The limited selection and lack of seating are also points of concern.