Highlights
- Great tea selection
oChef » YY Coffee & Milk Tea – San Francisco
YY Coffee & Milk Tea - San Francisco
Photo from YY Coffee & Milk Tea
YY Coffee & Milk Tea at a glance
San Francisco Balboa Terrace
- 🥡 Chinese Restaurant
$
Price per Person $1–$10
mentioned by 10 of the guests
#1564 out of 2403 places to eat in San Francisco
#140 Chinese Restaurant out of 276 in San Francisco
Good
7.1 out of 10
Food
Service
Ambience
Value
129
Reviews
70.5%
Satisfaction
Often praised
- Great drinks
- Welcoming ambiance
Frequently criticized
- Poor service
- Long waits
The restaurant YY Coffee & Milk Tea invites you to experience a delightful Chinese restaurant in the heart of San Francisco’s Balboa Terrace neighborhood. You’ll discover a casual and trendy spot, perfect for a quick bite or a relaxing coffee.
What truly sets it apart is its great tea selection, offering a unique experience for tea lovers. It’s an authentic local gem where you can unwind and enjoy quality offerings.
Overview: Introducting YY Coffee & Milk Tea
YY Coffee & Milk Tea offers a generally pleasant experience, particularly shining with its inviting atmosphere and a diverse selection of beverages. Many customers appreciate the warm and welcoming staff and the fast service when things run smoothly, making it a comfortable spot for a quick drink.
However, some visits can be a mixed bag. While the drinks are often praised for their great flavors, there have been instances of inconsistent quality or long waiting times.
Despite these occasional hiccups, the overall sentiment points to a place with solid potential.
Good
7.1
out of 10
129
Reviews
70.5%
Satisfaction
27
negative
11
neutral
91
positive
Looking at the numbers, YY Coffee & Milk Tea holds a solid overall score of 7.1 out of 10, indicating a good experience for most. Customer satisfaction stands at 70.5%, which aligns well with the overall score, suggesting that the majority of patrons leave content.
This feedback is drawn from a total of 129 customer remarks, with 91 positive and 27 negative observations. Delving deeper, the Ambience (8.1) truly stands out, consistently receiving high marks for its pleasant and clean environment.
The Food (7.4), primarily drinks, also garners good reviews for its taste and variety. Value (7.0) is considered favorable by many, offering competitive pricing.
However, Service (5.9) appears to be an area for improvement, often cited for inconsistencies in speed and staff interaction.
What people like
- Delicious, varied drinks
- Welcoming, clean atmosphere
- Favorable pricing
What people don't like
- Inconsistent, rude service
- Significant waiting times
YY Coffee & Milk Tea presents itself as a worthwhile stop, especially if you’re seeking a comfortable spot with a good selection of beverages. The 7.1 recommendation score suggests that for many, the positives, like the appealing atmosphere and flavorful drinks, outweigh the occasional service or wait time issues.
If you’re in the mood for a well-priced drink in a pleasant setting, it’s certainly worth a visit. Just be prepared that service can sometimes be a bit of a gamble, but the overall experience tends to be a positive one.
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Verdict: Our expert take on YY Coffee & Milk Tea
Food (7.4 out of 10)
mentioned by 94% of the guests
The food and drinks here are generally well-received, scoring a good 7.4 with a good customer satisfaction of 75%. Based on 63 positive comments, many guests rave about the great flavors and creative drinks, particularly the milk tea with its perfect boba texture. However, among the 84 total comments, 15 negative remarks point to areas for improvement.
Some guests experienced issues with inconsistent sugar level and an artificial taste in certain drinks. There are also mentions of quality control concerns and occasional availability problems.
Food
84
Reviews
75%
Satisfaction
15
negative
6
neutral
63
positive
Rating distribution
What people like
- Great flavors
- Creative drinks
- Perfect boba texture
What people don't like
- Inconsistent sugar level
- Artificial taste
- Quality control issues
Often praised
- drinksMy experience at this restaurant was marked by great flavors and a wonderful welcoming atmosphere. I particularly appreciated that they don’t over-sweeten the drinks, which is a common issue at many other places. I would highly recommend coming here.
- bobaThe process was very quick. The boba was good and satisfied my craving.
- foodfood is very delicious
- milk tea50% sugar no ice for the milk tea
- Creme brûlée Mango pomelo sagoCreme brûlée Mango pomelo sago is my favorite drink. It’s the better drink I’ve ever had.
- Crème brûlée milk teaI love the Crème brûlée milk tea with egg pudding
- Da Hong Pao milk teaExtremely delicious "Da Hong Pao milk" tea
- Grapefruit oolongThe "Grapefruit oolong" tasted very fresh
- Hong Kong milk teaHong Kong milk tea are absolute must-tries
- Jasmine green milk teaYy has become our go-to spot after our first visit. We absolutely love their super fruit tea, salty plum lemon soda, oolong milk tea with mochi and crema, Jasmine green milk tea, and four seasons milk tea. We typically order our milk teas with 50% sugar and no ice, and we especially enjoy their unique barley popping boba.
Frequently criticized
- drinksWaited here for an hour for 2 drinks. Never got them
- teaThe tea was very milky
- BobaMy experience was that when the restaurant first opened, there was nothing available except coffee. There was no Boba or tea. This was No Bueno!
- availabilityNothing available when you open your store
- beveragesWe ended up throwing them out immediately. The two drinks cost $13, which felt like a lot to waste on such impressively terrible beverages. The barista was rude, unprofessional, and entirely incompetent at making drinks.
- bobaboba was not sweet
- classic milk teaclassic milk tea with boba, pretty disappointing
- drinkDrink came out way too sweet and tasted artificial
- milk teaworst milk tea / coffee beverages I had ever tasted
- quality controlWhat truly sets them apart is their flexibility with sweetness levels, including the option for no sugar, and the range of toppings that allow for a personalized touch. However, the quality control needs to be more consistent, as I recently had a very different taste of my favorite cherry tea. Despite this inconsistency, if you're a milk tea enthusiast, YY Coffee & Milk Tea is definitely the place to be!
If youre looking for creative and flavorful drinks, especially milk tea with good boba, this place is generally worth a try. Just be mindful of potential inconsistencies in sweetness or availability, and dont hesitate to specify your sugar level preference.
Service (5.9 out of 10)
mentioned by 56% of the guests
When it comes to service, many folks found the staff to be super friendly, warm, and genuinely nice, often praising the good customer service and quick processes. With 15 positive remarks out of 28 total, its clear that a good portion of guests had pleasant interactions. The overall score for service sits at an average 5.9, contributing to a mixed 53.6% customer satisfaction.
However, not everyone had such a smooth experience. 10 negative comments highlight concerns about rude or unprofessional staff, particularly baristas, and frustratingly long waiting times. Some even mentioned issues with getting refunds or having requests ignored, leading to a less-than-ideal customer experience. It seems theres definitely room for improvement in consistency.
Service
28
Reviews
53%
Satisfaction
10
negative
3
neutral
15
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Good customer service
What people don't like
- Rude baristas
- Long waits
- Ignored requests
Often praised
- staffstaff is warm and welcoming
- customer servicenice and the best customer service
- servicefast service
- PeoplePeople are nice.they are friendly.
- clerksThe clerks are super friendly!
- processprocess is very quick
- satisfiedI am always satisfied
- workersThe workers are funny and nice
Frequently criticized
- baristaThe two drinks cost $13, which felt like a lot to waste on such impressively terrible beverages. The barista was rude, unprofessional, and entirely incompetent at making drinks. I would advise others to save themselves the trouble and go to a place like Quickly instead.
- customer experienceworst customer experience I’ve had
- customer servicethe taste &customer service)🥺
- fixask for a fix and got completely ignored
- refundspent waiting in line for a refund. I had to leave so never got a refund
- staffThe last 20 minutes were spent waiting in line for a refund. The two people working didn’t acknowledge anyone in the line, and I had to leave so I never got a refund. Don’t recommend : / Service: 1 Atmosphere: 1
- waiting timeWaited here for an hour for 2 drinks
If youre looking for friendly faces and quick service, you might be in luck, but be prepared for a potentially inconsistent experience. While many enjoy the staff, theres a chance you could encounter some frustrating waits or less-than-stellar interactions. It's a bit of a gamble, so manage your expectations.
Ambience (8.1 out of 10)
mentioned by 31% of the guests
The vibe here is definitely a winner! With a fantastic score of 8.1 and a solid 80% customer satisfaction, its clear guests really love the atmosphere. Out of 10 comments, 8 specifically praised the "atmosphere, " "space, " and "welcoming atmosphere, " often calling it a "cool spot" with a "cozy and clean environment.
"Whats even better? There were absolutely no negative comments about the ambience, which is a rare and impressive feat!
Ambience
10
Reviews
80%
Satisfaction
0
negative
2
neutral
8
positive
Rating distribution
What people like
- Welcoming atmosphere
- Clean environment
- Cozy space
What people don't like
Often praised
- atmosphereThe atmosphere is very good
- cool spotcool spot I found near the Muni stop
- environmentit’s got great and clean environment
- insideMy experience at this restaurant was wonderful. The place was small but cute inside, creating a charming atmosphere. The bubble tea was the best I've had, a truly standout drink.
- spacesmall and clean space
- welcoming atmosphereMy experience at this restaurant was marked by great flavors and a wonderful welcoming atmosphere. I particularly appreciated that they don’t over-sweeten the drinks, which is a common issue at many other places.
Frequently criticized
No complaints so far.
If you're looking for a place with a great vibe, this spot is definitely worth checking out. The welcoming and clean atmosphere seems to be a consistent hit, making it a pleasant experience for most.
Value (7 out of 10)
mentioned by 22% of the guests
When it comes to value, this spot generally hits the mark! With 5 positive remarks out of 7 total, many folks find the price favorable, often noting its cheaper than most places. You might even snag some discounts for pickup orders, making those already good deals even sweeter.
Its clear why the customer satisfaction here is a solid 71.4%. However, not everyone is thrilled with every price point. While the overall score for value is a good 7, a couple of comments suggest that some specific items, like a classic milk tea or certain other purchases, can feel a bit disappointing or like a lot to waste.
It seems a few things might be priced higher than expected.
Value
7
Reviews
71%
Satisfaction
2
negative
0
neutral
5
positive
Rating distribution
What people like
- Prices are favorable
- Pickup orders discounted
- Drinks are inexpensive
What people don't like
- Some items pricey
- Specific costs disappoint
Often praised
- cheaper than most placesMy experience at the restaurant was very positive. The staff were incredibly nice, and the drinks were delish and cheaper than most places. I truly hope they stay forever!
- discounts for pickup ordersWhile it can get busy at times, that's a testament to how awesome it is. The Hungry Panda app sometimes offers discounts for pickup orders.
- jewelrybought some jewelry that's so pretty and quite inexpensive
- pricethe price is favorable
- pricesI swapped the boba for lychee jelly in both. The flavors of the drinks were on point, and the prices can't be beat! The drinks cost $6.
Frequently criticized
- price~$8 for a classic milk tea with boba, pretty disappointing
If youre looking for good deals, especially on drinks or with pickup discounts, this place is definitely worth checking out. Just be aware that a few specific items might feel a bit pricey, so its wise to glance at the menu before ordering to avoid any surprises.
How are the prices at YY Coffee & Milk Tea?
On average, you’ll spend around 8 $ per person – reported by 10 diners. That puts this spot squarely in the $1–$10 category. For a Chinese Restaurant in San Francisco, that’s wonderfully budget-friendly!
Most guests (9 out of 10, to be exact) found their meals falling into this affordable range, meaning you can expect a consistently low-cost experience.
Here’s a quick look at what guests spend per person, based on the latest 10 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
We think the pricing here feels incredibly fair for a Chinese Restaurant, especially in San Francisco. Its a great spot if youre looking for delicious food that won’t break the bank.
Customer Reviews: what people think about YY Coffee & Milk Tea
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Terrible Tea Experience
My experience at this tea place was the worst customer experience I've had. When I asked to adjust the sugar level, the barista literally rolled their eyes. The drink was excessively sweet and tasted artificial, like syrup mixed with water.
My attempt to get a fix was completely ignored. I ended up throwing it away after just one sip. I will never return.
- customer experience1
- barista1
- sugar level2
Visit Type
- Food Exploration
Service Type
- Takeout
9
Delicious Fruit Teas, Worth the Wait
I absolutely LOVE this place! My go-to orders are the fruit tea or the lemon fruit tea, with various flavors. The pineapple peach flavor is my favorite.
While it can get busy at times, that's a testament to how awesome it is. The Hungry Panda app sometimes offers discounts for pickup orders.
- fruit tea9
- lemon fruit tea9
- pineapple peach10
Service Type
- Dine-in
9
Nice staff, delicious drinks!
My experience at the restaurant was very positive. The staff were incredibly nice, and the drinks were delish and cheaper than most places. I truly hope they stay forever!
❤️🙏🏻
- staff10
- drinks9
- cheaper than most places9
Visit Type
- Regular Visit
Service Type
- Dine-in
2
Decline in Taste and Service
My experience at this restaurant was disappointing. While they were great when they first opened, sadly, they are not the same anymore. Both the taste and customer service have declined.
🥺
- taste2
- customer service2
Visit Type
- Food Exploration
9
Delicious Drinks, Great Value!
My experience was great! I ordered the creme brulee mango drink and the creme brulee brown sugar milk tea. I swapped the boba for lychee jelly in both.
The flavors of the drinks were on point, and the prices can't be beat! The drinks cost $6. 50 and $6.
95.
- creme brulee mango drink9
- creme brulee brown sugar milk tea9
- flavors of the drinks10
What YY Coffee & Milk Tea offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Solo dining
Amenities
- Wi-Fi
- Free Wi-Fi
Offerings
- Quick bite
- Coffee
Dining options
- Dessert
Service Options
- Dine-in
- Delivery
Atmosphere
- Casual
- Trendy
FAQs
What kind of experience can you expect at YY Coffee & Milk Tea in San Francisco?
At YY Coffee & Milk Tea, you can enjoy a casual and trendy atmosphere, perfect for a quick bite or relaxing coffee. As a Chinese restaurant in Balboa Terrace, they also boast a great tea selection and delicious desserts. It’s a welcoming spot for a comfortable dining experience.
Does YY Coffee & Milk Tea offer convenient services and amenities for visitors?
Absolutely! YY Coffee & Milk Tea provides dine-in and delivery options for your convenience. You’ll also find free Wi-Fi available, making it easy to stay connected. It’s considered good for kids, making it a great choice for families in San Francisco’s Balboa Terrace.
What is the overall customer experience like at YY Coffee & Milk Tea?
YY Coffee & Milk Tea generally provides a good experience, reflected in its overall score of **7.1** and **70.5%** customer satisfaction. The **Ambience** (8.1), **Food** (7.4), and **Value** (7.0) are well-regarded, though **Service** (5.9) can be inconsistent.
What do customers appreciate most about YY Coffee & Milk Tea?
Customers frequently praise the delicious and varied drink options, often noting that they don’t over-sweeten. The clean, charming, and welcoming atmosphere is a significant highlight, along with the favorable pricing compared to other establishments.
Are there any common issues or complaints at YY Coffee & Milk Tea?
Some patrons have reported challenges with inconsistent or rude service interactions, and there are mentions of significant waiting times for orders. While drinks are generally well-received, a few experiences point to occasional inconsistencies in drink quality or artificial taste.