Accessibility
- Wheelchair accessible entrance
oChef » Wok Station – San Francisco
Wok Station - San Francisco
Photo from Wok Station
Wok Station at a glance
San Francisco Sunset District
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 21 of the guests
#2214 out of 2403 places to eat in San Francisco
#258 Chinese Restaurant out of 276 in San Francisco
Average
5.7 out of 10
Food
Service
Ambience
Value
209
Reviews
51.2%
Satisfaction
Often praised
- Delicious food
- Late hours
- Fast service
Frequently criticized
- Small space
- Inconsistent quality
- Pricing issues
The restaurant Wok Station offers a delightful Chinese dining experience right in the heart of San Francisco’s vibrant Sunset District. You’ll find a casual and inviting atmosphere perfect for a quick bite or a relaxed meal.
Whether you’re stopping by for lunch or dinner, this spot is known for its authentic flavors and friendly service, making it a local favorite for delicious Chinese cuisine.
Overview: Introducting Wok Station
Wok Station offers a convenient option for those seeking quick Chinese fare, often praised for its delicious and fresh food. Many appreciate the fast orders and the fact that they are open late , making it a practical choice for various schedules.
However, diners should be aware of some drawbacks. The small space and limited seating suggest it’s primarily a takeout spot.
Some experiences also point to pricey items and occasional issues with dietary adjustment requests.
Average
5.7
out of 10
209
Reviews
51.2%
Satisfaction
85
negative
17
neutral
107
positive
Overall, Wok Station holds an average Restaurant Score of 5.7 , with Customer Satisfaction sitting at 51.2% . This indicates a mixed experience for many patrons.
The restaurant garners a substantial number of opinions, with 107 positive remarks against 85 negative ones, suggesting a noticeable divide in customer experiences. Diving deeper, Food stands out with a solid (6), frequently described as fresh and delicious.
Service (5.5) is generally adequate, though some interactions could be smoother. Value (4.4) and Ambience (3.9) are areas where the restaurant faces more criticism, particularly regarding pricing concerns and the limited dine-in environment.
What people like
- Delicious, fresh food
- Convenient late hours
- Fast order fulfillment
What people don't like
- Limited dine-in space
- Inconsistent food quality
- Pricing concerns
With a Recommendation Score of 6 , Wok Station presents itself as a practical choice, especially for takeout. If you’re seeking a quick, generally satisfying meal, particularly later in the evening, it could be a suitable option.
However, manage expectations regarding the dining environment and be mindful of potential inconsistencies in dish composition or pricing. It’s a place that serves a purpose, but perhaps not one for a leisurely sit-down experience or if you have specific dietary needs.
Similar Restaurants in San Francisco
- Chinese Restaurant
9
out of 10
out of 10
221
94.1%
- $$
- Richmond District
- Food
- Service
- Ambience
- Chinese Restaurant
8.9
out of 10
out of 10
285
95.4%
- $$
- Outer Richmond
- Food
- Service
- Ambience
- Chinese Restaurant
8.9
out of 10
out of 10
286
93.7%
- $$
- Seacliff
- Food
- Service
- Ambience
- Chinese Restaurant
8.8
out of 10
out of 10
269
91.4%
- $$
- Jordan Park
- Food
- Service
- Ambience
- Chinese Restaurant
8.8
out of 10
out of 10
480
91.3%
- $$
- Transbay
- Food
- Service
- Ambience
- Chinese Restaurant
8.7
out of 10
out of 10
77
90.9%
- $$
- Sunset District
- Food
- Service
- Ambience
Verdict: Our expert take on Wok Station
Food (6 out of 10)
mentioned by 100% of the guests
The food here often hits the spot, with 82 positive comments out of 149 total. Many praise dishes like Salt & Pepper Fish, Sweet & Sour Chicken, and Mongolian beef for their delicious flavoring and generous portions. Diners frequently enjoy hot and fresh meals with an authentic taste, leading to a generally satisfying experience.
However, not every dish is a winner, with 54 negative comments pointing to areas for improvement. Some found food too salty, soggy, or featuring tough meat. Other concerns included no seasoning in fried rice or dishes being nauseatingly sweet, which contributes to a mixed 55% customer satisfaction.
While the food scores an average 6, these issues suggest inconsistency.
Food
149
Reviews
55%
Satisfaction
54
negative
13
neutral
82
positive
Rating distribution
What people like
- Delicious flavors
- Generous portions
- Hot, fresh food
What people don't like
- Overly salty dishes
- Soggy, mushy food
- Tough, dry meat
Often praised
- foodThe waitresses were both nice and cute. The food was delicious, and I particularly enjoyed their sweet and sour pork and dim sum. I highly recommend this place!
- spring rollsBest springs rolls in SF. They always come fresh and super crispy.
- Mongolian beefThe Mongolian beef was great
- dim sumorder some some dim sum
- freshMy experience at this restaurant was great! The eats were tasty and served up fast and fresh. It's definitely worth a try, especially in this neighborhood with many similar shops.
- fried riceOnce I took my first bite of the fried rice, I was in heaven
- sweet and sour porksweet and sour pork and noodles - very filling!
- BBQ pork fried riceand BBQ pork fried rice
- Chinese Crispy Noodlesthe noodles are super crisp and dry and they come with this hot delicious gravy
- Chow mein noodlesChow mein noodles are my fave!
Frequently criticized
- foodI had to go back to get it, which led to me losing my bag while rushing to catch the N Judah. I was so disgusted that I threw the food away. I had a Groupon, but the place is too small for dine-in, lacks bathrooms, and doesn't have an ice machine.
- chickenNOT add chicken and substitute with a way cheaper vegetable
- Chow Mein/FunFor recommendations, I'd suggest any of their Entrees with a side of white rice. I haven't had much luck with their Fried Rice or Chow Mein/Fun, as they don't reheat well in the microwave. I often have leftovers since I usually order 2-3 entrees, and they make good leftovers for the next day.
- Fried riceI've never really had any luck with their Fried rice
- fried ricefried rice had NO vegetables in it and only a couple pieces of chicken
- shrimpthere is NO shrimp in it anymore
- Chicken chow meinChicken chow mein with 3 pieces of chicken
- Mongolian chickenMongolian chicken consisted of 90% onions and sauce
- Walnut PrawnsWalnut Prawns is the worst I've ever tasted
- asparagusgot asparagus with chicken, but was about 70% asparagus
If youre craving classic Chinese dishes like Salt & Pepper Fish or Mongolian Beef, you might find some tasty options here. Just be aware that consistency can be a bit of a gamble, as some dishes have been criticized for being too salty or lacking flavor. Its worth a try for the highlights, but manage your expectations.
Service (5.5 out of 10)
mentioned by 51% of the guests
When it comes to service, this spot is a bit of a mixed bag, landing an average 5.5 out of 10 with 54.5% customer satisfaction. On the bright side, many customers, making up 18 of 33 comments, rave about how quickly theyre served up fast and appreciate that the place is open late. Youll often find great service and polite service from the staff, especially for takeout orders that are ready in 10 mins or less.
However, its not all smooth sailing, with 15 negative comments pointing to some areas needing improvement. Some folks have encountered issues with substitution requests being ignored or dealing with a rude relative or counter employee who isnt always helpful. There are also mentions of a lack of sit-down service and basic amenities, suggesting that while quick, the service can sometimes feel impersonal or fall short on specific needs.
Service
33
Reviews
54%
Satisfaction
15
negative
0
neutral
18
positive
Rating distribution
What people like
- Served up fast
- Open late
- Polite service
What people don't like
- Rude staff
- Order issues
- No sit-down service
Often praised
- open lateI found super good deals and the food tasted great. The cashier was super nice, and I appreciated that they're open late. Overall, a very positive visit.
- serviceCourteous service
- ServiceService:5
- cashierI found super good deals and the food tasted great. The cashier was super nice, and I appreciated that they're open late. Overall, a very positive visit.
- food was readyfood was ready in 2 minutes as promised
- good servicethey give good service
- great serviceshe emanated great service despite it being a busy Saturday night
- lateThey are open really late
- openI recently ordered the Mongolian beef and shrimp fried rice at midnight. I just got off work and thank goodness they were open because I am too tired after work to cook. The food was yummy!
- ordersorders for pick up and delivery are always pretty fast too
Frequently criticized
- cashierthe cashier usually doesn't understand English
- chefdon’t know who the new Chef is you need to change
- counter employeeEven if you ask them not to, they use excessive oil. The young employee at the counter is very rude and unhelpful. We will not return here.
- cutleryyou don't get cutlery
- dietary adjustmentI ended up giving the rice to a homeless person and will not be returning. The Chinese text also states: "They ignore dietary adjustment requests. Even if you ask them not to, they use excessive oil.
- drinkcharge for rice on a +$10 entree. Bought a drink for an extra $1.50 & they left it off my order.
- lady attendingMore courtesy from the lady attending Always is welcome
- money backThe crab and cheese wontons were cold. I spent $71 on Uber Eats for this terrible food and still have yet to receive my money back. DO NOT WASTE YOUR MONEY OR TIME ON THIS PLACE!
- napkinsdon't get napkins
- older guythe older guy came out of the kitchen to correct my order
If you're looking for a quick, no-frills meal, especially late at night, the speedy and often polite service might hit the spot. However, if you expect attentive sit-down service or have specific dietary requests, you might find the experience a bit frustrating.
Ambience (3.9 out of 10)
mentioned by 13% of the guests
While the ambience score is a low 3.9, a few folks appreciate the general Atmosphere and the convenience of it being always open. Based on 2 positive comments, theres a glimmer of appeal, suggesting that for some, the vibe is just fine, especially if youre looking for a reliable spot thats always available. However, the picture darkens considerably with a very low customer satisfaction of just 15.4%.
Out of 13 observations, 7 were negative, highlighting significant issues. Many found the place too small for dine in, with limited seating and a lack of bathrooms or even an ice machine. It seems eating-in' is definitely not recommended here.
Ambience
13
Reviews
15%
Satisfaction
7
negative
4
neutral
2
positive
Rating distribution
What people like
- Always open
What people don't like
- No dine-in
- No restrooms
- No ice machine
Often praised
- AtmosphereAtmosphere:5
- always openthis place is always open
Frequently criticized
- bathroomsno bathrooms
- dine inplace is too small for dine in
- eating-inEating-in is not recommended
- ice machineno ice machine
- placeThe place is small
- restroomOverall, it's an okay place for some healthy Chinese food, but I wouldn't recommend eating in. The space is small with limited tables and no restroom.
- seatingMy experience at this restaurant was primarily as a takeout spot. They have very limited seating with just one table and a few counter chairs, reinforcing a "grab and go" atmosphere. All the packaging is designed for takeout, so keep this in mind if you plan to dine in.
If youre looking for a quick grab-and-go meal, this spot might work, especially since its always open. However, for a comfortable sit-down experience, youll likely be disappointed by the cramped space and lack of basic amenities. Its best to plan for takeout.
Value (4.4 out of 10)
mentioned by 29% of the guests
When it comes to value, some diners have found some real gems here! With 5 positive remarks, many appreciated the affordable prices and decent price points, even calling it worth a try for the super good deals they snagged. It seems some guests can definitely find value in their visit.
However, the picture isnt entirely rosy, with 9 negative comments out of 14 total opinions. Many found the experience expensive and pricey, suggesting better value elsewhere and noting issues like a minimum fee or extra charges. This mixed sentiment is reflected in an average 4.4 score for value, and a poor 35.7% customer satisfaction, indicating theres definitely room for improvement.
Value
14
Reviews
35%
Satisfaction
9
negative
0
neutral
5
positive
Rating distribution
What people like
- Affordable prices
- Good deals
- Worth a try
What people don't like
- Can be expensive
- Minimum fee
- Better value elsewhere
Often praised
- $14.05 including tax$14.05 including tax
- Affordable pricesAffordable prices for them too.
- dealsMy experience at this restaurant was fantastic! I found super good deals and the food tasted great. The cashier was super nice, and I appreciated that they're open late.
- decent priceat a decent price
- worth a tryTotally worth a try
Frequently criticized
- pricehopefully that will never have to happen because of the price
- better value elsewhereYes only 6 small shrimps. Better value elsewhere
- expensiveOnly down side it is expensive
- minimum feethere’s a $15 minimum fee
- money or timeI spent $71 on Uber Eats for this terrible food and still have yet to receive my money back. DO NOT WASTE YOUR MONEY OR TIME ON THIS PLACE! 🤮
- prices on googleIncorrect prices on google
- priceyMy experience at this restaurant was disappointing due to the pricey nature
- ricecharge for rice on a +$10 entree
If youre on the hunt for deals, you might find some affordable prices here, but be prepared for potentially expensive items or a minimum fee. Its a bit of a gamble on value, so check the menu carefully before you commit.
How are the prices at Wok Station?
You’re looking at roughly 28 per person – reported by 21 diners. That puts it in the $21–$30 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average hovers around 28, its interesting to see that most guests actually spend a bit less, often in the $11–$20 range, with a few opting for much higher-priced experiences. So, theres a good mix of options!
Here’s a quick look at what guests spend per person, based on the latest 21 reviews.
A look at how this restaurant’s value for money compares to similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Chinese Restaurant, especially with the variety of price points available. It seems like you can tailor your meal to your budget.
Customer Reviews: what people think about Wok Station
Price per Person
- $11–$20
Visit Type
- Quick Meal
2
Very Little Chicken in Chow Mein
My experience at this restaurant was quite disappointing. I ordered the "Chicken" chow mein, but it only came with 3 pieces of chicken, and I'm not exaggerating. This was a significant issue for me, as I don't usually review on Google, which indicates how bad this experience was.
- Chicken chow mein2
- pieces of chicken1
Visit Type
- Quick Meal
Service Type
- Takeout
2
Disappointing Sesame Chicken, No Rice!
I ordered the sesame chicken, and I was really excited and hungry. Unfortunately, when I opened my bag, there was no rice! The chicken itself was dry and did not taste good.
- sesame chicken2
- rice1
- chicken2
Price per Person
- $21–$30
Visit Type
- Delivery
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Delivery
Meal Type
- Dinner
7
Late Night Kung Pao Surprise
Came home from a late night and hadn't had a decent meal most of the day. It was late at 1 am, and I was surprised to find this place still open on Doordash. I took a chance and ordered the vegetarian Kung Pao chicken and spring rolls.
Both were piping hot when I got them! The spring rolls were freshly fried, and the Kung Pao was hot. The only reason I dinged a star is because the Kung Pao could use a bit more flavor; it wasn't the greatest Chinese food I've ever had, but it definitely held its own for a late-night stop when your food alternatives are usually pretty abysmal.
I would order from here again.
- vegetarian Kung Pao chicken6
- spring rolls8
- food6
- food alternatives3
Visit Type
- Quick Meal
Service Type
- Delivery
Meal Type
- Dinner
5
Late Night Chinese Food: Mixed Bag
My experience with this restaurant was primarily driven by a late-night craving, and while they were open late, the food itself was a mixed bag. I spent over $50 for hot and sour soup, lemon chicken, and Singapore noodles, which included GrubHub delivery fees. The lemon chicken was very sugary, as expected, but it arrived steamed and not crispy, which is a common delivery issue.
The chicken itself seemed like standard, pre-breaded fare, nothing special, but it served its purpose as a late-night necessity. I wouldn't order it again. Upon reheating leftovers, the food smelled like feces, leading to some stomach discomfort, though thankfully no diarrhea.
The Singapore noodles were the highlight, with a generous portion and a good amount of shrimp, making me feel I wasn't ripped off. However, the dish was quite plain, consisting mainly of noodles, shrimp, and onions, with only a tiny bit of egg. I would have preferred more green onion and something to cut through the blandness.
The hot and sour soup was great until the overwhelming sweetness ruined it; it was nauseatingly sweet, which is not what I expect from this dish. I would consider ordering again only if desperate and late, and I would significantly change my order. However, the price makes this a less likely scenario.
- chicken5
- Singapore noodles7
- portion size8
- lemon chicken3
- hot and sour soup2
- price3
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
9
Late Night Yummy Food Fix!
This has been a long awaited review! I recently ordered the Mongolian beef and shrimp fried rice at midnight. I just got off work and thank goodness they were open because I am too tired after work to cook.
The food was yummy! It hit the spot!
- Mongolian beef9
- shrimp fried rice9
- open10
What Wok Station offers
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Quick bite
Dining options
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
What kind of dining experience does Wok Station offer?
At Wok Station, you can expect a casual atmosphere perfect for both lunch and dinner. Whether you prefer to dine-in and enjoy the ambiance, grab a quick takeout meal, or have your food delivered, they offer flexible service options to suit your needs. It’s also a great spot if you’re looking for a quick bite.
Is Wok Station accessible and suitable for families?
Yes, Wok Station is designed with accessibility in mind, featuring a wheelchair accessible entrance for your convenience. Additionally, it’s considered good for kids, making it a welcoming choice for families looking to enjoy a delicious Chinese meal together in the Sunset District.
What is the overall customer sentiment for Wok Station?
Wok Station has an average Restaurant Score of 5.7 and Customer Satisfaction at 51.2% . While Food scores well (6), Service (5.5), Value (4.4), and Ambience (3.9) are more mixed, indicating a varied customer experience.
Is Wok Station suitable for dining in?
Based on customer feedback, Wok Station is primarily suited for takeout. Many opinions highlight its small space, limited seating , and lack of amenities like bathrooms , making it less ideal for a sit-down meal.
What are common concerns regarding Wok Station's value or pricing?
Some customers find Wok Station to be pricey or expensive , with mentions of a minimum fee and additional charges, such as for rice . While some find deals , others feel the value could be better.