Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Wok-In – San Francisco
Wok-In - San Francisco
Photo from Wok-In
Wok-In at a glance
San Francisco Bayview District
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 10 of the guests
#1056 out of 2403 places to eat in San Francisco
#74 Chinese Restaurant out of 276 in San Francisco
Good
7.6 out of 10
Food
Service
Ambience
Value
126
Reviews
79.4%
Satisfaction
Often praised
- Friendly service
- Affordable value
- Generous portions
Frequently criticized
- Cleanliness issues
- Limited buffet
- Rude staff
The cafeteria Wok-In Cafeteria invites you to experience authentic Chinese flavors right in the heart of San Francisco’s vibrant Bayview District. If you’re looking for a casual spot to enjoy a delicious meal, this is your go-to.
You’ll find a quiet and welcoming atmosphere perfect for a quick bite or a relaxed dinner. It’s a fantastic choice for anyone seeking quality Chinese cuisine in a comfortable setting.
Overview: Introducting Wok-In
Wok-In presents a varied dining experience. Many appreciate the food for its freshness, appealing presentation, and generous portions, especially the all-you-can-eat options.
However, some found the buffet selections limited or the food occasionally lacking in freshness. The service consistently receives high marks, with staff often described as friendly and exceptionally helpful.
While the dining area is generally clean, a few guests noted issues with sticky tables and overall tidiness, impacting the overall atmosphere.
Good
7.6
out of 10
126
Reviews
79.4%
Satisfaction
23
negative
3
neutral
100
positive
Wok-In generally delivers a good experience, reflected in its overall score of 7.6 and a solid customer satisfaction rate of 79.4%. Based on 126 customer comments, with 100 positive observations outweighing 23 negative ones, the general sentiment is quite favorable, suggesting a reliable choice for many.
A closer look reveals that Service truly stands out, earning an excellent score (8.7), highlighting the attentive and friendly staff. The Food also scores well (7.3), though opinions are somewhat varied.
Guests find good Value (7.8) for their money, while the Ambience (6.8) is acceptable but occasionally noted for needing a bit more attention to detail.
What people like
- Excellent, friendly service
- Good value, affordable
- Fresh food, big portions
What people don't like
- Cleanliness concerns
- Limited buffet choices
- Isolated rude staff
Wok-In, with a recommendation score of 7.8, is a solid choice if you prioritize friendly service and good value in your Chinese dining. It’s particularly appealing for those seeking generous portions and an all-you-can-eat option, making it a practical spot for a casual meal.
While the food can be a highlight, be aware of potential inconsistencies or limited buffet selections. If you value attentive staff and affordability over a pristine dining room, this spot is worth considering for a straightforward and satisfying experience.
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Verdict: Our expert take on Wok-In
Food (7.3 out of 10)
mentioned by 94% of the guests
When it comes to the food, this spot generally hits the mark with a 7.3 score and a solid 75.4% customer satisfaction. Many of the 46 positive remarks rave about the all you can eat Chinese food lunch buffet, praising the freshly cooked food and good variety of food, often noting its authentic food appeal. However, its not all perfect, with 14 negative comments pointing out some concerns.
Some found the buffet food lacking freshness, while others mentioned issues with noodle texture or a bland food taste. It seems consistency can be a bit of a gamble, especially with limited choices' at times.
Food
61
Reviews
75%
Satisfaction
14
negative
1
neutral
46
positive
Rating distribution
What people like
- All-you-can-eat buffet
- Fresh, authentic food
- Good food variety
What people don't like
- Inconsistent buffet freshness
- Bland food taste
- Limited food choices
Often praised
- foodthe food is fresh, and eye appealing and delicious
- Chinese foodMy experience at this restaurant was excellent. I found it to be the best Chinese food in the area. It's a popular spot, as I noticed parties on Saturdays.
- buffetBUFFET 8AM TO 12PM ALL YOU CAN EAT HELL YEAH
- portionsMy first experience here was ordering the kung pao fried rice, and it was very delicious with big portions. The fried rice had a great consistency, being neither clumpy nor soft.
- Chinese fast foodgreat place for Chinese fast food
- all kinds of foodMy experience at the restaurant was centered around the buffet lunch, which offered a great taste with all kinds of food at your choice. There was a variety of everything available.
- all you can eat Chinese foodall you can eat Chinese food
- all you can eat Chinese food lunch buffetThis place has an all you can eat Chinese food lunch buffet
- all-you-can-eatall you can eat, is good
- all-you-can-eat brunchall u can eat brunch everyday
Frequently criticized
- buffet foodbuffet food was bad, but this place.is is even worse
- buffet itemsonly had like six items on the buffet
- choicesplace not offer many choices
- fast foodJust fast food
- fish allergyI am allergic to fish and ... it made me sick
- foodFood not cooked properly
- food availabilityhardly any food available
- food tastethe food tasted bland and like fish
- freshnessit wasn't even fresh
- itemsSome of the items had already been picked through
If youre looking for a good variety of all-you-can-eat Chinese food, especially the lunch buffet, its definitely worth a try. Just be aware that some experiences mention inconsistencies in freshness and taste, so manage your expectations for every dish.
Service (8.7 out of 10)
mentioned by 62% of the guests
The service here truly shines, boasting a fantastic 8.7 score and a stellar 89.7% customer satisfaction. Out of 29 reviews, 26 rave about the incredibly friendly staff and quick service. Many highlight the excellent customer service, often mentioning the kind owner and her daughter who make everyone feel right at home.
However, its not all sunshine, as 2 reviews out of 29 point to some serious issues. There are concerning reports about a manager lady and problems when trying to pay, ' with one customer even claiming they were yelled at. While rare, these experiences are definitely worth noting.
Service
29
Reviews
89%
Satisfaction
2
negative
1
neutral
26
positive
Rating distribution
What people like
- Friendly, quick staff
- Welcoming owner/daughter
- Excellent customer service
What people don't like
- Manager lady yelled
- Payment issues
Often praised
- staffAlthough I arrived just before 3 pm, during their slowest time after lunch, some items were already unavailable. Despite the staff having just sat down to eat, they immediately got up and offered to make me anything I wanted. They even insisted on giving me some of their freshly cooked food, which was delicious.
- serviceMy experience at this restaurant was marked by excellent, "make you feel at home" service. Although I arrived just before 3 pm, during their slowest time after lunch, some items were already unavailable.
- customer serviceThey even insisted on giving me some of their freshly cooked food, which was delicious. This level of way above average customer service is truly commendable.
- peopleSuper friendly people
- EveryoneEveryone are friendly
- JudyWe have a routine: call in the order, come and eat, pay, and go. Judy is great, she works hard and tries to smile, even though I know business is tough out there. The food is solid Chinese food.
- MamaMama is the greatest she is so thoughtful and helpful
- fast serviceToday was fast
- folks working hereVery nice folks working here
- friendly family operatedVery friendly family operated and the owner practically know most of the customers
Frequently criticized
- manager ladythe manager lady yelled me saying get lost
- payI tried to pay but I m answered only by scream at face shouting get lost
Expect genuinely friendly and quick service here, backed by a strong 8.7 score and 89.7% customer satisfaction. Its a welcoming spot for most. However, be aware of a couple of rare, but severe, complaints about a manager lady' that could be a dealbreaker.
Ambience (6.8 out of 10)
mentioned by 41% of the guests
When it comes to the vibe, this spot generally hits a good note! With a solid score of 6.8 and customer satisfaction at 76.2%, the ambience is considered good overall. Many appreciate the authentic environment and describe it as a hidden gem, praising the clean dining room and large parking area.
Out of 21 customer comments, 16 were positive, highlighting its unique retro charm and convenience. However, there's definitely room for improvement in some areas, as 5 comments pointed out. Some found the place feels dirty, with specific mentions of sticky tables and stained seats.
There was also a concern about the restroom lacking proper hand soap. These issues suggest that while the overall atmosphere is appealing, attention to detail in cleanliness could elevate the experience.
Ambience
21
Reviews
76%
Satisfaction
5
negative
0
neutral
16
positive
Rating distribution
What people like
- Authentic retro vibe
- Clean general areas
- Ample parking
What people don't like
- Sticky tables
- Stained seats
- No hand soap
Often praised
- environmentnice quiet environment
- hidden gemFor those seeking a break from modern trends, this retro joint offers proper Chinese cuisine. It's truly a hidden gem 💎. I'd suggest that naysayers dine elsewhere.
- placeGreat place to have in this working industrial area
- cleanvery clean
- dining roomBig, bright and clean dining room
- few peoplenot A Lot of people in there
- large parking areaThey have a large parking area in and outside of the place.
- neighborhood findNice find on my neighborhood
- parkinggood parking
- rest roomRest room also clean
Frequently criticized
- eating surfacedon't spend to much time sanitizing the eating surface
- hand soupBathroom didn't even have proper hand soup
- placeplace feels dirty
- stained seatsHowever, the place felt dirty as they don't spend too much time sanitizing the eating surfaces. I noticed sticky tables and stained seats.
- sticky tablesHowever, the place felt dirty as they don't spend too much time sanitizing the eating surfaces. I noticed sticky tables and stained seats.
If you're looking for an authentic, retro vibe and a quiet place to eat with good parking, this could be your hidden gem. Just be prepared that some areas might feel a bit neglected on the cleanliness front, so manage your expectations there.
Value (7.8 out of 10)
mentioned by 41% of the guests
When it comes to value, this spot generally hits the mark! With a solid score of 7.8 and a customer satisfaction of 80%, its clear most folks are happy with what they get. Many rave about the all you can eat options and affordable places, noting that prices are reasonable and its good for the price.
Out of 15 comments, 12 were positive, highlighting that its worth the money for many. However, not everyone was thrilled with the cost. A couple of voices, 2 out of 15, felt that prices were quite PRICEY and advised, Dont spend money in this place.
While the overall sentiment leans positive, its worth noting that a few found the price' to be a sticking point, suggesting it might not be a steal for everyone.
Value
15
Reviews
80%
Satisfaction
2
negative
1
neutral
12
positive
Rating distribution
What people like
- Great buffet value
- Reasonable prices
- Worth the money
What people don't like
- Can be pricey
Often praised
- priceNot to mention it's price is very reasonable.
- pricesGreat prices for Chinese food and American Breakfast
- $8tray for around $8
- affordable placesone of my favorite and affordable places
- all you can eatCan't beat all you can eat
- buffet pricebuffet is $11.99 love it
- good priceMy experience at this restaurant was overwhelmingly positive. I enjoyed the good food, good service, and good price. The dining room was big, bright, and clean, and the restroom was also clean.
- moneyWorth the money
Frequently criticized
- moneyDon't spend money in this place
- priceprices were quite PRICEY
If youre hunting for all you can eat options or generally affordable places, this spot seems like a solid bet for your money. Most customers find the prices reasonable and worth the money, though a few did feel it was PRICEY. So, youll likely be pleased if budget is key, but manage expectations if you're seeking rock-bottom deals.
How are the prices at Wok-In?
You’re looking at roughly 19 per person – reported by 10 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the breakdown, most diners spend in the $11–$20 bracket, with just one higher spend, so prices definitely cluster around that mid-range sweet spot.
Here’s a quick look at what guests spend per person, based on the latest 10 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Chinese restaurant in San Francisco. Its a solid mid-range option if youre looking for good value without breaking the bank.
Customer Reviews: what people think about Wok-In
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
10
Authentic Chinese Gem!
My experience at this restaurant was fantastic! The staff were friendly, and the food was absolutely delicious. The environment felt authentic, mirroring the authentic food served.
For those seeking a break from modern trends, this retro joint offers proper Chinese cuisine. It's truly a hidden gem 💎. I'd suggest that naysayers dine elsewhere.
- staff9
- food10
- environment9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
10
Delicious Food, Great Atmosphere & Service!
My experience at this restaurant was fantastic! The environment was great, and the staff were both kind and quick. The food was absolutely delicious!
I would definitely come back.
- environment10
- kind10
- quick10
Visit Type
- Quick Meal
Service Type
- Dine-in
3
Okay Food, But Dirty Environment
My experience at this restaurant was mediocre. The food was okay for what it is, and the service was also just okay. However, the place felt dirty as they don't spend too much time sanitizing the eating surfaces.
I noticed sticky tables and stained seats.
- food6
- service6
- place2
- eating surface2
- sticky tables2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
9
Good Food and Service
I visited on a Thursday around 3 PM for a quick bite. The food was good, and the environment was nice and quiet. I tried the salt and pepper fish over rice, which came with diced jalapenos, fresh onion, and broccoli.
The service was good, and I recommend both the food and service.
- food8
- environment9
- salt and pepper fish over rice8
Visit Type
- Regular Visit
Service Type
- Dine-in
10
Great Food and Amazing Service!
My experience at the restaurant was fantastic! The food was great, and the service was amazing. The staff was very kind and inviting.
I give it a 10/10 and will definitely return! 😀 👍🏾 😊
- food10
- service10
- staff9
What Wok-In offers
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Alcohol
- Coffee
- Small plates
- Quick bite
Dining options
- Dinner
- Lunch
- Breakfast
- Table service
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
Atmosphere
- Casual
- Quiet
FAQs
Is Wok-In Cafeteria accessible for all guests, including those with mobility needs?
Yes, Wok-In Cafeteria in San Francisco is fully committed to accessibility. You’ll find a wheelchair accessible entrance, a dedicated wheelchair accessible parking lot, comfortable wheelchair accessible seating, and a wheelchair accessible restroom, ensuring a welcoming experience for everyone.
What dining options and unique offerings can you expect at Wok-In Cafeteria?
At Wok-In Cafeteria, you can enjoy a variety of dining options including breakfast, lunch, and dinner with convenient table service. Beyond classic Chinese dishes, you’ll also find small plates, coffee, and even alcohol available, making it a versatile spot for any time of day.
What is Wok-In's overall rating and how do its key aspects score?
Wok-In has an overall score of 7.6. Its Service stands out with an excellent 8.7, while Food (7.3) and Value (7.8) are rated good. Ambience scores 6.8, indicating it’s acceptable but has room for improvement.
Is the food at Wok-In generally well-regarded?
Many customers enjoy Wok-In’s food, describing it as fresh, delicious, and offering generous portions, particularly for its all-you-can-eat options. However, some experiences mention limited buffet choices or occasional blandness.
How is the customer service and dining environment at Wok-In?
Customer service at Wok-In is highly praised for being friendly, attentive, and making guests feel at home. The dining environment is often clean and quiet, though some patrons have noted issues with sticky tables or general tidiness.